<p>We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.</p><p>• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.</p><p>• Manage user account support tasks within Active Directory, including access updates and basic account administration.</p><p>• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.</p><p>• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.</p><p>• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.</p><p>• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.</p>
<p><strong>YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.</strong></p><p>A growing healthcare services organization in <strong>Oceanside</strong> is searching for a <strong>Client Experience Specialist</strong> to join its customer support team.</p><p>We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.</p><p>This is a strong opportunity for someone who wants to take their customer service experience into a more professional <strong>client services or operations environment</strong>.</p><p><br></p><p><strong>YOUR DAY-TO-DAY</strong></p><ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
<p><strong>You don't just keep an office running — you create the environment people want to work in.</strong></p><p>A growing technology company in <b>Rancho Santa Fe </b>is looking for a <strong>Workplace Operations Specialist</strong> to support its employees, facilities, vendors, and day-to-day workplace operations. This is a great role for someone with an administrative or office management background who wants to move into a more modern <strong>Workplace Experience / People Operations</strong> environment.</p><p><br></p><p><strong>What you'll own</strong></p><ul><li>Coordinate daily workplace operations</li><li>Manage office supply inventory and purchasing</li><li>Coordinate building maintenance and service requests</li><li>Serve as a point of contact for vendors and property management</li><li>Support employee onboarding logistics</li><li>Coordinate office events and employee activities</li><li>Maintain office procedures and documentation</li><li>Assist with seating, equipment, and workspace assignments</li><li>Coordinate visitors and office access</li><li>Process invoices and purchase orders</li><li>Track workplace expenses</li><li>Assist with safety and emergency procedures</li><li>Support office moves and facilities projects</li><li>Identify ways to improve employee workplace experience</li></ul><p><br></p>