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26 results for Credit Collections Specialist in San Diego, CA

Accounts Receivable Specialist
  • Oceanside, CA
  • onsite
  • Temporary / Contract
  • 24 - 32 USD / Hourly
  • <p>Cash flow doesn’t manage itself—and this role plays a direct part in keeping it strong. We’re hiring an Accounts Receivable Specialist to manage invoicing, collections, and account reconciliation in a fast-paced service environment. This position is ideal for someone who is both detail-oriented and comfortable communicating with clients to ensure timely and accurate payments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and issue invoices in accordance with contracts and billing schedules</li><li>Post payments and apply them accurately to customer accounts</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Communicate with clients regarding billing questions and payment status</li><li>Reconcile accounts and resolve discrepancies</li><li>Maintain accurate records of all AR transactions</li><li>Support reporting and cash flow tracking initiatives</li></ul>
  • 2026-05-01T00:00:00Z
Accounts Receivable Specialist
  • Oceanside, CA
  • onsite
  • Temporary / Contract
  • 27 - 30 USD / Hourly
  • <p>Strong receivables management is critical to a company’s financial health. We’re looking for an Accounts Receivable Specialist who can manage invoicing, collections, and account reconciliation while maintaining professional client relationships.</p><p>This role is ideal for someone who is both detail-oriented and comfortable communicating with clients to ensure timely payments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and issue invoices based on contracts and billing schedules</li><li>Post and apply payments to customer accounts</li><li>Monitor aging reports and follow up on outstanding balances</li><li>Communicate with clients regarding billing questions and payment status</li><li>Reconcile accounts and resolve discrepancies</li><li>Maintain accurate AR records and documentation</li><li>Support cash flow reporting and forecasting efforts</li><li>Assist with month-end close related to AR</li></ul>
  • 2026-05-04T00:00:00Z
Accounts Receivable Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 25.3365 - 29.337 USD / Hourly
  • We are looking for an Accounts Receivable Specialist to join a property management team in San Diego, California on a contract basis with the potential for a permanent position. This onsite role is ideal for someone who thrives in a high-volume environment and can manage cash application and reconciliation work with accuracy and consistency. The position will support receivables activity across a large portfolio and play a key part in keeping payment records organized, current, and balanced.<br><br>Responsibilities:<br>• Handle a high volume of incoming receivables activity for a multi-property portfolio while maintaining accurate records.<br>• Post and apply payments received by check and electronic methods in a timely and precise manner.<br>• Sort, open, and organize incoming mail, with heavier processing needs expected at the beginning of each month.<br>• Group and prepare check payments by property to support efficient deposit and tracking procedures.<br>• Reconcile deposit activity and verify that cash balances align correctly for each assigned property.<br>• Complete bank reconciliations across numerous accounts and investigate discrepancies as needed.<br>• Assist with payment processing tasks within Yardi Café and related property management systems.<br>• Maintain strong attention to detail while meeting deadlines in a fast-moving, transaction-heavy setting.
  • 2026-05-01T00:00:00Z
Collections Specialist
  • Oceanside, CA
  • onsite
  • Temporary / Contract
  • 23 - 30 USD / Hourly
  • <p>Every business relies on cash flow—and behind that is a strong collections process. We’re seeking a detail-oriented and proactive Collections Specialist to help manage outstanding accounts and ensure timely payments. This role is perfect for someone who enjoys staying organized, following up consistently, and working through challenges to find solutions. You’ll play a key role in maintaining financial stability while building professional relationships with clients.</p><p><br></p><p><strong>What You&#39;ll Do</strong></p><ul><li>Follow up on past-due accounts via phone, email, and written communication</li><li>Review account histories and resolve discrepancies</li><li>Process payments and update account records</li><li>Work with internal teams to address billing or contract issues</li><li>Maintain detailed documentation of all collection activities</li><li>Assist with reporting on aging accounts and collection status</li><li>Ensure compliance with company policies and procedures</li></ul>
  • 2026-04-20T00:00:00Z
Collections Specialist`
  • Vista, CA
  • onsite
  • Temporary / Contract
  • 24 - 32 USD / Hourly
  • <p>Collections isn’t just about recovering payments—it’s about communication, strategy, and relationships. We’re looking for a Collections Specialist who knows how to balance persistence with professionalism. Someone who can navigate sensitive financial conversations while maintaining strong client relationships. This role is ideal for someone who is confident, solution-oriented, and comfortable working in a fast-paced environment where results matter.</p><p><br></p><p>You’ll be responsible for managing accounts, reducing outstanding balances, and helping maintain healthy cash flow—all while representing the company with professionalism and integrity.</p><p><strong>What You&#39;ll Do</strong></p><ul><li>Manage a portfolio of accounts to ensure timely collection of outstanding balances</li><li>Contact clients via phone and email to follow up on overdue invoices</li><li>Negotiate payment plans and resolve billing disputes</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with accounting and sales teams to resolve discrepancies</li><li>Monitor aging reports and prioritize high-risk accounts</li><li>Support reporting and cash flow tracking initiatives</li></ul>
  • 2026-04-20T00:00:00Z
Accounts Payable Specialist
  • Carlsbad, CA
  • onsite
  • Temporary / Contract
  • 29.5 - 31.5 USD / Hourly
  • <p>We are hiring an Accounts Payable Specialist to support corporate accounting operations in a professional services environment. This role requires someone who can manage AP processes with accuracy while also contributing to process improvements and system efficiency.</p><p>This is a great opportunity for someone who wants to be part of a collaborative finance team and take ownership of their work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process invoices and ensure accurate coding to the general ledger</li><li>Manage vendor onboarding and maintain vendor records</li><li>Reconcile vendor accounts and resolve discrepancies</li><li>Process payments via check, ACH, and wire transfers</li><li>Support expense report processing and policy compliance</li><li>Assist with month-end close and reporting</li><li>Maintain organized documentation and audit trails</li><li>Partner with internal teams to ensure smooth AP operations</li></ul>
  • 2026-05-04T00:00:00Z
Accounts Receivable Clerk
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 25 - 30 USD / Hourly
  • <p>Robert Half is partnering with a <strong>growing construction client in San Diego</strong> to identify an <strong>Accounts Receivable Specialist</strong> for a <strong>temp-to-hire opportunity</strong>. This role is ideal for someone experienced in construction billing who can support project-based invoicing and collections in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue <strong>monthly progress billings</strong> based on Schedule of Values (SOV)</li><li>Generate invoices, including <strong>AIA billing</strong>, lien releases, and supporting documentation</li><li>Process <strong>change orders and extras</strong> to ensure accurate contract value and billing</li><li>Post and apply <strong>customer payments</strong> and maintain accurate AR records</li><li>Handle <strong>collections</strong> on progress billings and retention balances</li><li>Verify job setup and ensure alignment between contracts, billing, and accounting records</li><li>Provide <strong>preliminary notices</strong> and maintain insurance documentation</li><li>Support the accounting team with data entry and administrative tasks</li></ul><p><br></p>
  • 2026-05-05T00:00:00Z
Accounts Receivable Clerk
  • Fallbrook, CA
  • onsite
  • Temporary / Contract
  • 24.5 - 28.5 USD / Hourly
  • <p>We are looking for a detail-oriented Accounts Receivable Clerk to support billing and collections functions. This role plays a key part in maintaining accurate financial records and ensuring timely payment from clients. The ideal candidate is organized, proactive, and comfortable communicating with customers regarding invoices and account status.</p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Generate and send invoices to clients in a timely manner</li><li>Post payments and apply them accurately to customer accounts</li><li>Monitor accounts for overdue payments and follow up as needed</li><li>Reconcile customer accounts and resolve discrepancies</li><li>Maintain accurate records of transactions and communications</li><li>Assist with aging reports and collections tracking</li><li>Support month-end closing processes related to AR</li></ul>
  • 2026-04-22T00:00:00Z
Accounts Receivable Clerk
  • El Cajon, CA
  • onsite
  • Temporary / Contract
  • 23 - 26 USD / Hourly
  • <p>We might have an Accounts Receivable (A/R) Clerk job for you, if you are self-starting and detail-oriented!This is a contract Accounts Receivable Clerk position and is based San Diego, CA.</p><p>A growing Manufacturing company is partnering with Robert Half to find an Accounts Receivable (A/R) Clerk to join their accounting team. As part of their duties, the Accounts Receivable Clerk will enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. A strong candidate for this job will be looking for career growth potential, and be capable of processing 200+ invoices per week.</p><p> </p><p>Responsibilities</p><ul><li>Balance bank accounts, posting and balancing financial data in a number of different ledgers</li><li>Perform a variety of basic accounting tasks in accordance with standard procedures, including general accounting tasks</li><li>Review status of delinquent accounts daily and initiate collection action by contacting customers</li><li>Process payments and compile segments of monthly closings and annual reports in compliance with GAAP</li><li>Confirm documents and codes</li><li>Support, communicate, and reinforce the mission, values and culture of the organization</li><li>Contact clients to help resolve payment issues; assist in setting up payment plans</li><li>Provide information, as requested to the sales/marketing department, shippers, customers, and other stakeholders</li></ul><p><br></p>
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who thrives in a high-volume service environment and is motivated by helping individuals access meaningful support and resources. In this role, you will serve as a key point of contact for incoming inquiries, provide accurate guidance, and help ensure each interaction is handled with professionalism, empathy, and efficiency.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries, offering clear information, guidance, and appropriate service referrals based on each individual’s needs.<br>• Record client conversations and case details accurately in web-based platforms to maintain complete and timely documentation.<br>• Stay informed on community programs, organizational services, and support resources to provide reliable assistance.<br>• Work closely with internal departments and team members to coordinate responses and resolve client concerns effectively.<br>• Deliver thoughtful, respectful, and solutions-focused service across every phone and digital interaction.<br>• Use call center and customer management tools to track activity, manage communications, and support daily workflow requirements.<br>• Assist with questions related to services, benefits, or billing matters while ensuring information is communicated clearly and professionally.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting community members, handling high-volume inbound inquiries, and connecting people with meaningful services and resources. In this role, you will serve as a key point of contact, delivering thoughtful assistance while maintaining accurate records and working closely with internal teams to ensure each interaction is handled with care and consistency.<br><br>Responsibilities:<br>• Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs.<br>• Record client interactions thoroughly and accurately within web-based platforms and customer management systems.<br>• Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries.<br>• Partner with internal departments to coordinate next steps and support timely resolution of service needs.<br>• Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance.<br>• Deliver a consistently attentive and empathetic experience across phone and digital communication channels.<br>• Use call center and CRM tools effectively to track activity, update records, and support daily service operations.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who brings strong call center experience, clear communication skills, and a genuine commitment to helping individuals access important services and support. In this role, you will serve as a key point of contact for incoming inquiries while delivering accurate guidance, thoughtful assistance, and a high-quality customer experience across every interaction.<br><br>Responsibilities:<br>• Handle incoming calls and messages from community members, providing helpful information, service guidance, and appropriate referrals based on individual needs.<br>• Record client conversations and case details thoroughly in web-based platforms to ensure timely, accurate documentation.<br>• Stay informed on programs, eligibility guidelines, and available resources so you can deliver reliable and current information.<br>• Partner with colleagues and internal departments to coordinate responses and resolve client concerns efficiently.<br>• Provide courteous, empathetic support during every interaction while maintaining high standards for service quality.<br>• Use customer service tools, CRM systems, and communication platforms to manage inquiries, track activity, and support follow-up tasks.<br>• Assist with benefit, billing, or service-related questions by researching issues and directing clients to the proper solutions when needed.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20 - 20 USD / Hourly
  • <p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20 - 20 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving a local community. This contract opportunity with permanent potential is ideal for someone who brings empathy, strong attention to detail, and strong communication skills to every client interaction. In this role, you will support individuals seeking guidance, connect them with appropriate services, and help ensure each interaction is handled accurately and respectfully. The position offers the chance to contribute to meaningful community impact while building experience in a collaborative, service-focused environment.<br><br>Responsibilities:<br>• Handle incoming calls and messages from individuals seeking support, information, or service referrals, and provide clear, compassionate assistance based on their needs.<br>• Record client conversations, service requests, and outcomes in online systems with a high level of accuracy and timeliness.<br>• Stay informed about organizational programs, community resources, and eligibility guidelines in order to direct clients appropriately.<br>• Work closely with colleagues and partner teams to resolve concerns and ensure clients receive coordinated support.<br>• Deliver attentive, courteous service across phone and digital communication channels while maintaining confidentiality and respect.<br>• Use call center and customer management platforms to track activity, manage case details, and support efficient follow-up.<br>• Assist with questions related to benefits, billing, or general program information by identifying the best available solution or escalation path.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, service-focused assistance in a mission-driven non-profit environment. This contract opportunity is based in San Diego, California, and is ideal for someone who thrives in a fast-paced call center setting while helping individuals connect with essential programs and resources. The person in this role will handle incoming inquiries, maintain accurate records, and work closely with internal partners to ensure each interaction is handled with care and consistency.<br><br>Responsibilities:<br>• Manage a high volume of incoming calls and respond to questions with clear, helpful, and empathetic service.<br>• Guide individuals to appropriate programs, community resources, or next steps based on their specific needs.<br>• Enter complete and timely notes into web-based platforms and customer record systems after each interaction.<br>• Stay informed on available services, eligibility details, and organizational updates to provide accurate information.<br>• Coordinate with internal departments to resolve concerns and support positive outcomes for clients.<br>• Maintain a thoughtful and respectful communication style across phone, chat, and written correspondence.<br>• Use call center and CRM tools to track interactions, follow up on outstanding issues, and support service quality.<br>• Support billing- or benefits-related inquiries when applicable and direct complex matters to the appropriate teams.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20 - 20 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who is energized by helping others, navigating client needs with empathy, and delivering thoughtful support through a high-volume contact center environment. In this role, you will connect individuals to essential resources, provide clear guidance, and contribute to a service experience centered on dignity, responsiveness, and community impact.<br><br>Responsibilities:<br>• Handle incoming calls and messages from clients, offering accurate information, next-step guidance, and appropriate resource referrals based on individual needs.<br>• Record customer interactions in web-based platforms with a high level of accuracy, completeness, and timeliness.<br>• Stay informed on available programs, services, and community resources so information shared with clients remains current and reliable.<br>• Partner with internal departments and support teams to coordinate resolutions and ensure client concerns are addressed effectively.<br>• Deliver compassionate, attentive service across every interaction while maintaining quality standards and responsiveness expectations.<br>• Use call center and customer management tools to track inquiries, update case details, and support consistent follow-through.<br>• Assist with customer questions related to service access, benefits, or billing matters while ensuring a positive client experience.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a Customer Experience Specialist to join a mission-focused non-profit organization serving the community. This contract opportunity with potential for a permanent role is ideal for someone who brings empathy, professionalism, and strong communication skills to every client interaction. In this role, you will support individuals reaching out for guidance, connect them with appropriate resources, and help create a positive service experience through accurate documentation and effective coordination.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries with professionalism, providing clear guidance, support, and appropriate resource information.<br>• Record customer interactions promptly and accurately in web-based platforms and customer management systems.<br>• Stay informed on available programs, community services, and organizational resources in order to give current and helpful information.<br>• Work closely with internal departments to coordinate responses and ensure client concerns are addressed in a timely manner.<br>• Deliver a high level of service across phone and digital communication channels while maintaining empathy and confidentiality.<br>• Use tools such as CRM platforms, call center systems, and standard office software to manage case details and service activity.<br>• Support benefit- and billing-related questions by identifying needs and directing inquiries to the proper channels when necessary.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, handling high-volume client interactions, and connecting individuals with meaningful support services. In this role, you will serve as a key point of contact in the call center, delivering attentive service while maintaining accurate records and coordinating with internal teams to support positive outcomes.<br><br>Responsibilities:<br>• Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach.<br>• Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs.<br>• Record client interactions thoroughly in web-based platforms and maintain accurate case documentation.<br>• Stay informed about available programs, community resources, and service updates to ensure reliable support.<br>• Work closely with internal departments to resolve concerns and help clients access the right assistance.<br>• Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations.<br>• Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, high-quality service in a mission-driven non-profit environment. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced call center setting and is motivated by helping individuals connect with meaningful programs and support. In this role, you will serve as a trusted point of contact, guide callers to appropriate resources, and maintain accurate records that help ensure consistent follow-through and care.<br><br>Responsibilities:<br>• Handle incoming calls and messages with professionalism, assessing each inquiry and providing clear guidance, information, or referrals based on individual needs.<br>• Record client interactions thoroughly in web-based platforms and CRM tools to maintain accurate case details and service history.<br>• Stay informed on community programs, organizational offerings, and eligibility guidelines so information shared with clients remains current and reliable.<br>• Work closely with internal departments and service teams to coordinate next steps and help resolve client concerns efficiently.<br>• Deliver empathetic, service-focused communication across phone and digital channels while maintaining quality and consistency standards.<br>• Use call center and business systems such as Avaya CMS, Epic, and other computer applications to manage communications and support daily workflow.<br>• Assist with customer questions related to services, benefits, or billing matters by researching details and providing appropriate direction.<br>• Contribute to a positive client experience by identifying issues, escalating complex situations when needed, and supporting timely resolution.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support individuals seeking guidance and services through a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a fast-paced call center setting and values meaningful, community-focused work. In this role, you will serve as a key point of contact, helping callers access information, resources, and next steps while delivering thoughtful and attentive service.<br><br>Responsibilities:<br>• Handle incoming calls and respond to questions with clear, helpful guidance tailored to each caller’s needs.<br>• Record conversations, outcomes, and follow-up details accurately in web-based platforms and customer management systems.<br>• Connect individuals with appropriate programs, community resources, or internal support services based on their circumstances.<br>• Work closely with colleagues across departments to resolve concerns and ensure timely assistance for clients.<br>• Maintain current knowledge of organizational services, eligibility details, and available support options.<br>• Provide a high level of care, courtesy, and empathy in every phone and written interaction.<br>• Use call center and customer service tools effectively, including CRM platforms and communication systems, to manage daily tasks.<br>• Support service-related inquiries such as benefits, billing, and general account questions as needed.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the local community. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, communicating clearly, and connecting individuals with the services they need. In this role, you will serve as a key point of contact for incoming inquiries while delivering thoughtful, accurate, and respectful support in a fast-paced call center environment.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries, assess each situation carefully, and provide accurate guidance, service information, or appropriate referrals.<br>• Record client conversations and case details promptly in web-based platforms to maintain complete and accurate documentation.<br>• Stay informed on current programs, community resources, and service options so callers receive timely and relevant support.<br>• Work closely with colleagues and internal departments to coordinate responses and help resolve client needs efficiently.<br>• Deliver attentive, empathetic service across phone and digital communication channels while maintaining high quality standards.<br>• Use customer relationship management and call center systems to manage interactions, update records, and track follow-up activities.<br>• Support questions related to benefits, billing, or general service access by identifying next steps and escalating issues when needed.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit team in San Diego, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced call center setting and is committed to connecting individuals with meaningful support and community resources. In this role, you will serve as a key point of contact for inbound inquiries while delivering respectful, informed service across multiple communication channels. The position offers the chance to build a long-term career while making a positive impact on the community every day.<br><br>Responsibilities:<br>• Handle incoming calls and client inquiries with professionalism, providing clear guidance, relevant information, and appropriate service referrals.<br>• Record client interactions thoroughly and in a timely manner within web-based platforms and customer tracking systems.<br>• Stay informed on current programs, community resources, and service offerings to ensure accurate support is provided.<br>• Work closely with internal departments and partner teams to coordinate solutions that address client needs effectively.<br>• Deliver a high standard of customer care in every interaction, maintaining empathy, patience, and professionalism.<br>• Use call center and customer management tools to manage communications, track cases, and support service delivery.<br>• Assist with benefit- or billing-related questions when applicable, ensuring issues are routed or resolved appropriately.
  • 2026-05-04T00:00:00Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Temporary to Hire
  • 20 - 20 USD / Hourly
  • We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, communicates with empathy, and can guide individuals to the right services and resources. In this role, you will serve as a key point of contact for incoming inquiries while maintaining accurate records and partnering with internal teams to deliver timely support.<br><br>Responsibilities:<br>• Manage incoming calls and inquiries, offering clear guidance, helpful information, and appropriate service referrals based on each individual’s needs.<br>• Record client conversations and case details thoroughly in web-based platforms to ensure timely and accurate documentation.<br>• Stay informed on community programs, organizational offerings, and available support resources in order to provide reliable assistance.<br>• Work closely with colleagues across departments to coordinate responses and help resolve client concerns effectively.<br>• Deliver a thoughtful, respectful, and service-focused experience across phone and digital communication channels.<br>• Use customer service systems and related software tools to track interactions, update records, and support daily call center operations.
  • 2026-05-04T00:00:00Z
Accounts Receivable Manager
  • San Diego, CA
  • onsite
  • Permanent / Full Time
  • 85000 - 95000 USD / Yearly
  • We are looking for an experienced Accounts Receivable Manager to lead and oversee the collection department in San Diego, California. This role involves managing a team, developing operational strategies, and ensuring effective credit and collections procedures to optimize financial outcomes. The ideal candidate will bring strong leadership skills, a solid understanding of accounts receivable processes, and a commitment to maintaining compliance with industry standards.<br><br>Responsibilities:<br>• Lead and manage a team of permanent employees and contract staff, providing training, motivation, and development to maintain low turnover rates.<br>• Evaluate and enhance current credit and collections procedures, ensuring compliance with best practices and optimizing customer credit ratings.<br>• Analyze collection efforts and associated costs to strike a balance between staffing levels and cost efficiency.<br>• Prepare and present daily, monthly, and ad-hoc reports on collection activities, outstanding balances, and performance metrics to senior management.<br>• Collaborate with cross-functional teams to address customer concerns and expedite payments.<br>• Approve account adjustments and audit delinquent accounts to ensure all recovery efforts are exhausted before assigning bad credit status.<br>• Oversee the preparation and management of accounts sent to external collection agencies, including payment processing and customer reinstatement.<br>• Monitor and analyze aged accounts to maintain effective cash flow and minimize overdue balances.<br>• Ensure compliance with Sarbanes-Oxley requirements through regular audits and reviews.<br>• Develop and implement strategic decisions, in consultation with senior leadership, to align with business goals.
  • 2026-04-06T00:00:00Z
Billing Clerk
  • San Marcos, CA
  • onsite
  • Temporary / Contract
  • 22 - 28 USD / Hourly
  • <p>Billing is where accuracy meets accountability. We’re looking for a Billing Clerk who can manage invoicing processes with precision while ensuring clients and internal teams have clear, accurate financial information. This role is ideal for someone who enjoys structured work, understands the importance of detail, and can keep billing cycles running smoothly without delays or errors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and issue invoices in accordance with contracts and billing schedules</li><li>Review billing data for accuracy prior to submission</li><li>Maintain billing records and supporting documentation</li><li>Communicate with clients regarding billing questions or discrepancies</li><li>Assist with tracking outstanding invoices and follow-ups</li><li>Coordinate with accounting and operations teams to ensure accurate billing inputs</li><li>Support reporting and reconciliation related to billing activities</li><li>Assist with process improvements to streamline billing workflows</li></ul>
  • 2026-05-04T00:00:00Z
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