13 results for Call Center Representative in San Diego, CA

Customer Service Representative

San Diego, CA
onsite
Temporary
19 - 22 USD / Hourly
Our client, a respected organization, is seeking a professional and empathetic Customer Service Representative to join their team. This position is ideal for someone who excels at communication, problem-solving, and providing outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and in-person.</li><li>Provide information about products, services, and programs.</li><li>Resolve customer concerns, escalate complex issues as necessary, and ensure customer satisfaction.</li><li>Accurately document all customer interactions and follow up as needed.</li><li>Collaborate across teams to ensure seamless service delivery.</li><li>Support additional administrative tasks as required.</li></ul>
2026-03-06T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
21 - 23 USD / Hourly
About the Role Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.Key Responsibilities<ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul>
2026-03-06T00:00:00Z

Customer Support Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Customer Service Representative (Bilingual Spanish)

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Role Robert Half is partnering with a respected nonprofit organization in San Diego that is dedicated to serving the local community. Our client is seeking a Bilingual Spanish Customer Service Representative to join their call center team. In this role, you will support community members by providing information, resources, and assistance over the phone in both English and Spanish.This is a great opportunity for someone who is passionate about helping others and has strong communication and customer service skills in a fast-paced, mission-driven environment.Key Responsibilities<ul><li>Answer a high volume of inbound calls from community members seeking information, support, or referrals</li><li>Provide accurate information about programs, services, and community resources in English and Spanish</li><li>Document call details and interactions accurately in the organization’s database or CRM system</li><li>Assist callers in navigating available services and connecting them with appropriate resources</li><li>Maintain professionalism, empathy, and confidentiality when supporting individuals from diverse backgrounds</li><li>Meet call center performance metrics including call quality, documentation accuracy, and response times</li><li>Collaborate with team members and supervisors to ensure a high level of service delivery</li></ul>
2026-03-12T00:00:00Z

Customer Support Specialist

Carlsbad, CA
onsite
Temporary
22 - 27 USD / Hourly
Robert Half is partnering with a fast-growing consumer products brand headquartered in Carlsbad to hire a personable, solution‑oriented Customer Support Specialist. You’ll be the voice of the brand across phone, email, chat, and order portals—solving problems, tracking orders, and turning first‑time buyers into repeat customers. This is an ideal role for someone who loves a mix of service, light order management, and cross‑department collaboration with sales, operations, and shipping. What You’ll Do<ul><li>Own daily customer communications via phone, email, and chat; triage inquiries and resolve issues quickly and professionally.</li><li>Manage order entry and edits, shipment tracking, RMAs, replacements, and warranty claims.</li><li>Research and resolve delivery delays, damaged shipments, and mis‑shipments; coordinate with 3PL/warehouse.</li><li>Maintain accurate case notes, update CRM records, and track trends to provide feedback to leadership.</li><li>Guide customers through product selection, promos, and basic troubleshooting; escalate technical issues as needed.</li><li>Collaborate with Sales Ops and Accounting on order holds, credits, tax, and payment discrepancies.</li><li>Prepare daily and weekly summaries on SLAs, ticket volumes, and top customer pain points.</li><li>Contribute to knowledge base articles and help streamline macros, templates, and SOPs.</li></ul>
2026-02-27T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary
18.25 - 20 USD / Hourly
We are seeking a Bilingual Spanish Customer Service Representative to support a client in San Diego, CA within a fast-paced call center environment. This position requires providing exceptional service to English- and Spanish-speaking customers, addressing inquiries, resolving issues, and ensuring high levels of satisfaction. Key Responsibilities:<ul><li>Respond to customer calls, emails, and chats in both English and Spanish</li><li>Deliver accurate information about products, services, and account details</li><li>Resolve customer concerns and escalate issues as needed</li><li>Maintain thorough and accurate records of customer interactions</li><li>Meet performance metrics related to customer satisfaction and response times</li><li>Work collaboratively with team members and management to meet client expectations</li></ul>
2026-03-12T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing organization seeking a customer-focused and bilingual Spanish-English Customer Service Representative to join their team. This is an excellent opportunity for a motivated professional who enjoys helping others, resolving inquiries, and working in a collaborative, fast-paced environment. Position OverviewThe Bilingual Customer Service Representative will serve as the primary point of contact for Spanish- and English-speaking customers. This individual will handle inbound and outbound communication, provide accurate information, resolve issues efficiently, and ensure a positive customer experience.Key Responsibilities<ul><li>Respond to inbound calls, emails, and inquiries in both Spanish and English</li><li>Provide clear and accurate information regarding products, services, and policies</li><li>Resolve customer concerns professionally and escalate complex issues when necessary</li><li>Process orders, updates, payments, or service requests accurately</li><li>Document customer interactions in CRM or internal systems</li><li>Maintain strong knowledge of company products and services</li><li>Collaborate with internal departments to ensure timely resolution of customer needs</li><li>Meet performance metrics related to response time, quality, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the RoleOur client, a mission-driven nonprofit organization, is seeking a Bilingual Customer Service Representative to provide exceptional support to Spanish- and English-speaking constituents. This role is ideal for a professional passionate about helping others and ensuring seamless communication between the organization and the community it serves.Key Responsibilities<ul><li>Respond to incoming calls, emails, and inquiries in Spanish and English.</li><li>Assist community members with questions regarding programs, services, and resources.</li><li>Document interactions accurately and maintain detailed records in internal databases.</li><li>Collaborate with team members to ensure a high standard of customer service.</li><li>Identify opportunities to improve the constituent experience and share feedback with management.</li></ul>
2026-03-11T00:00:00Z

Spanish Customer Service Agent

San Diego, CA
onsite
Temporary
18.5 - 20.5 USD / Hourly
Our client, a respected organization within the non-profit sector, is seeking a motivated Bilingual Spanish Customer Service Agent to join their team. This role is critical in supporting the organization’s mission by providing compassionate, accurate assistance to a diverse Spanish- and English-speaking community. Key Responsibilities:<ul><li>Handle inbound and outbound customer service calls, emails, and chats in both Spanish and English.</li><li>Assist clients and program participants with general inquiries, application support, and service updates.</li><li>Document customer interactions accurately in internal systems.</li><li>Resolve issues with empathy while maintaining a professional attitude, escalating cases as necessary.</li><li>Deliver information about the organization’s programs, resources, and requirements.</li><li>Collaborate with cross-functional team members to ensure high-quality service delivery.</li><li>Maintain confidentiality and adhere to all organizational policies.</li></ul>
2026-03-12T00:00:00Z

Bilingual Customer Success Representative (Spanish/English)

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the RoleOur client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.Key Responsibilities<ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul>
2026-03-12T00:00:00Z

Bilingual Customer Success Representative (Spanish/English)

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the RoleOur client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.Key Responsibilities<ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul>
2026-03-11T00:00:00Z

Patient Services Representative - Healthcare

Escondido, CA
onsite
Temporary
21 - 26 USD / Hourly
Robert Half is hiring a compassionate, detail‑accurate Patient Services Representative for a well‑regarded multi‑site healthcare group serving Encinitas and Escondido. You’ll deliver top‑tier front‑desk service—greeting patients, verifying insurance, scheduling, and ensuring a smooth visit from check‑in to check‑out. If you enjoy helping people and keeping a medical office humming, this is a great fit. What You’ll Do<ul><li>Provide warm, professional front desk reception; verify IDs, insurance, and demographics.</li><li>Manage multi‑provider scheduling, referrals, prior auth coordination, and wait‑list optimization.</li><li>Handle check‑in/check‑out, copay collection, charges, and basic patient account questions.</li><li>Update EMR records, scan documents, and maintain HIPAA‑compliant files.</li><li>Coordinate with clinical teams to prioritize urgent adds, procedure prep, and follow‑ups.</li><li>Educate patients on portal use, pre‑visit instructions, and post‑care steps.</li><li>Resolve issues with empathy; escalate billing or clinical questions to the right team quickly.</li><li>Support daily close: batch reconciliation, end‑of‑day reports, and next‑day schedule accuracy.</li></ul>
2026-02-27T00:00:00Z

Bilingual Customer Service Assistant

San Diego, CA
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Bilingual Spanish Customer Service Agent to provide outstanding support to our diverse customer base. In this role, you will handle customer inquiries, resolve issues, and ensure an excellent customer experience in both English and Spanish. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in English and Spanish.</li><li>Handle and resolve customer issues, complaints, and product/service questions.</li><li>Maintain accurate records of customer interactions using internal systems.</li><li>Provide product and service information clearly and empathetically.</li><li>Follow up on customer interactions to ensure satisfaction.</li><li>Escalate complex issues to appropriate team members or departments as necessary.</li><li>Meet individual and team performance goals.</li></ul>
2026-03-12T00:00:00Z