We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
We are looking for a highly skilled Cloud Systems Engineer to join our team in San Antonio, Texas. In this contract to permanent role, you will play a critical part in designing, implementing, and managing cloud-based solutions to meet the dynamic needs of a rapidly growing healthcare organization. Your expertise will contribute to optimizing infrastructure and ensuring seamless scalability to support business operations.<br><br>Responsibilities:<br>• Design and implement scalable cloud-based and on-premise network solutions tailored to business requirements.<br>• Manage and execute server migrations, network refreshes, and data/software migration projects.<br>• Oversee the deployment and administration of Microsoft Azure and Office 365 environments.<br>• Automate provisioning processes to streamline operations and enhance system efficiency.<br>• Develop and evaluate innovative solutions to address evolving business needs while maintaining infrastructure reliability.<br>• Ensure optimal functionality and security of Active Directory, SharePoint, and VMware systems.<br>• Collaborate with cross-functional teams to integrate Voice Over IP (VOIP) solutions into the IT ecosystem.<br>• Conduct regular assessments of cloud services and databases to identify opportunities for performance improvement.<br>• Troubleshoot and resolve technical issues related to cloud computing and enterprise systems.<br>• Provide technical guidance and training to IT staff to enhance team capabilities.
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service.<br><br>Responsibilities:<br>• Act as the primary escalation point for resolving advanced technical issues and support tickets.<br>• Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions.<br>• Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills.<br>• Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency.<br>• Configure and maintain network systems, including routing, switching, and firewall technologies.<br>• Deploy and manage server environments to ensure optimal performance and reliability.<br>• Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations.<br>• Implement and manage backup solutions, security protocols, and disaster recovery systems.<br>• Optimize network performance by configuring VLANs, IP addressing, and DNS systems.<br>• Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
<p>We are looking for an experienced EDI Analyst to join our team in San Antonio, Texas. If you have a strong background in EDI operations and enjoy resolving technical challenges, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain healthcare transactions in a production environment to ensure smooth operations.</p><p>• Audit, track, and reconcile inbound and outbound files to verify accuracy and completeness.</p><p>• Encrypt healthcare data during transmission and manage secure delivery processes.</p><p>• Configure and oversee accounts for internal use and external trading partners.</p><p>• Investigate and resolve issues related to transmission failures and missing acknowledgments.</p><p>• Collaborate with audit, IT, and business teams to address and resolve data-related concerns.</p><p>• Write and maintain scripts or automations to streamline workflows and enhance efficiency.</p>
We are looking for a highly skilled Lead GIS Analyst to oversee and enhance our enterprise geospatial systems in Floresville, Texas. In this role, you will lead the strategy, maintenance, and optimization of geospatial tools and data, ensuring accuracy and efficiency across various departments. Your expertise will support critical decision-making processes and empower cross-functional teams through innovative spatial solutions.<br><br>Responsibilities:<br>• Design, configure, and maintain the ArcGIS Enterprise environment, including ArcGIS Pro, Server, Portal, and web services.<br>• Manage geospatial datasets within Oracle databases, optimizing queries, stored procedures, and spatial indexing.<br>• Develop scalable Python tools for spatial analysis, data validation, and workflow automation using ArcPy and Pandas.<br>• Ensure data accuracy and governance through robust geospatial modeling and topology maintenance.<br>• Create dynamic web maps, dashboards, and mobile workflows to support field and office teams.<br>• Conduct advanced geospatial and statistical analyses to inform planning, reliability, and operational decisions.<br>• Implement data quality controls, document metadata, and uphold system architecture standards.<br>• Mentor GIS staff and collaborate with cross-functional teams and external vendors.<br>• Integrate geospatial systems with enterprise applications like asset management and customer information systems.