We are looking for a highly skilled Systems Engineer to join our team in San Antonio, Texas. In this Contract to permanent position, you will play a critical role in maintaining and optimizing our core systems and data center infrastructure, ensuring reliability and high availability. This role requires expertise in server integration, disaster recovery planning, and automation processes to support efficient operations and business continuity.<br><br>Responsibilities:<br>• Manage and administer physical and virtual servers across Linux, Windows, and other platforms to ensure seamless integration and functionality.<br>• Oversee data center operations, focusing on high availability and optimizing system performance for critical transactions.<br>• Implement and test automation solutions to meet evolving business requirements using advanced tools and platforms.<br>• Coordinate disaster recovery efforts, including failover processes and root cause analysis to enhance infrastructure resilience.<br>• Collaborate with outsourced resources and internal teams to ensure smooth operations and adherence to best practices.<br>• Evaluate, document, and refine operational processes to improve efficiency and reliability.<br>• Support batch job scheduling and business process automation to streamline workflows.<br>• Act as a Tier-level resource for troubleshooting and resolving complex system issues.<br>• Drive continuous improvements by analyzing system performance and implementing necessary enhancements.<br>• Ensure compliance with security protocols and system standards across all environments.
Minimum Requirements<br><br>Bachelor’s degree from an accredited college or university.<br>Two (2) years of experience focused on systems analysis, database management, application development, and operating systems.<br>Must have a satisfactory outcome of fingerprinting background check. Non-refundable fee (approximately $50.00) paid by the candidate.<br>Preferred Qualifications<br><br>Bachelor’s degree in MIS, Computer Science, Information Technology, or comparable technical discipline.<br>Experience with Skyward Qmlativ.<br>Two (2) years’ experience with Texas school district Student Information Systems (TSDS).<br>Knowledge, Skills, and Abilities<br><br>Strong analytical and problem-solving skills in systems analysis and design.<br>Demonstrates a commitment to quality service, professionalism, and diplomacy when working with all levels of personnel.<br>Proven ability in project management, staff development, organization, and strategic planning.<br>Skilled in defining, communicating, and validating business and technical requirements.<br>Performs effectively under pressure, managing multiple priorities with accuracy and timeliness.<br>Exceptional written, verbal, and presentation skills, with the ability to convey complex technical concepts to diverse audiences.<br>Proficient in creating and modifying SQL and PowerShell scripts, and experienced in administering Microsoft Servers, SQL Server databases, and identity management systems.<br>Essential Functions/Key Responsibilities<br><br><br>System Administration & Support:<br><br>Administers and supports district information systems and applications, including the Skyward Qmlativ Student Information System and Skyward Business Information System.<br>Develops, maintains, and enhances integrations between the district’s student, HR, and business information systems to ensure seamless data exchange and accuracy.<br>Troubleshoots and resolves operational issues, identifying root causes and implementing effective, long-term solutions.<br>Prepares and maintains detailed documentation of system configurations, program development, and procedural guidelines to promote consistent and efficient system use.<br>Data Management & Analysis:<br><br>Gathers and analyzes user requirements to design and implement effective, functional system solutions.<br>Applies advanced analytical skills to develop end-user tools and processes that enhance operational efficiency.<br>Maintains a high level of accuracy and attention to detail by identifying, troubleshooting, and resolving data integrity issues within databases.<br>Utilizes expertise in relational databases and standard query languages (e.g., SQL Server) to extract, analyze, and interpret data for decision-making.<br>Assesses district-wide data management needs and establishes, implements, and maintains database standards and best practices.<br>Ensures data integrity, privacy, and security in compliance with district policies and applicable state and federal regulations, including FERPA and HIPAA.<br>Develops and administers a security roles and responsibilities matrix to manage user access across district systems and applications.<br>Data Systems Coordination and Process Improvement:
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p>We are looking for a skilled Reporting Analyst to join our dynamic team in San Antonio, Texas. This role is integral to maintaining the accuracy and efficiency of our loan servicing operations, cash management processes, and investor reporting functions. The ideal candidate will bring expertise in financial modeling, reconciliation, and analytical problem-solving to ensure seamless operations and compliance across multiple systems.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile daily loan servicing transactions, including payments, payoffs, and adjustments, with cash receipts to ensure accuracy.</p><p>• Process borrower payments and updates related to interest, escrow, and adjustments within the servicing system.</p><p>• Investigate and resolve discrepancies in cash reconciliation processes promptly.</p><p>• Prepare and review monthly investor remittance reports, ensuring data accuracy and compliance.</p><p>• Conduct financial modeling to calculate interest charges and disbursements for warehouse lending operations.</p><p>• Analyze loan sale trade terms and reconcile them with system data and third-party servicer records.</p><p>• Perform quality control checks on servicing records across internal and external systems to maintain data integrity.</p><p>• Update internal systems with escrow balance changes and insurance-related transactions executed by third-party providers.</p><p>• Develop and implement internal controls to enhance the accuracy of cash flow reporting and loan accounts</p>
We are looking for a skilled SCADA Analyst to join our team in Floresville, Texas. This role involves managing, optimizing, and securing Supervisory Control and Data Acquisition (SCADA) systems to support critical operational processes. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Configure, maintain, and troubleshoot SCADA systems, including servers, databases, and communication networks, to ensure reliable operations.<br>• Monitor system performance and ensure accurate data collection to support informed decision-making processes.<br>• Collaborate with engineering and operations teams to integrate new devices, technologies, and protocols into SCADA systems.<br>• Create and update documentation such as system configurations, operational procedures, and compliance reports.<br>• Implement cybersecurity measures to protect SCADA infrastructure against potential threats.<br>• Provide technical support and training to team members on the functionality and utilization of SCADA systems.<br>• Analyze system issues and perform root cause analysis to prevent recurring problems.<br>• Ensure compliance with NERC standards and other regulatory requirements related to SCADA operations.<br>• Work with GIS data, including ArcGIS Server and LiDAR, to enhance system functionality.<br>• Manage networking protocols such as Modbus, TCP/IP, and DNP3 to maintain effective communication within the system.
We are looking for an experienced IT Specialist to join our team in San Antonio, Texas. In this role, you will be responsible for managing and maintaining computer systems, networks, and servers to ensure smooth and efficient operations. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Provide technical support and troubleshoot issues related to hardware, software, and network systems.<br>• Install, configure, and maintain computer hardware, operating systems, and applications.<br>• Manage and monitor servers, networks, and hyper-converged clusters to ensure optimal performance.<br>• Set up and maintain user accounts and directory permissions.<br>• Implement and manage firewalls, port security, and network switches.<br>• Conduct regular system updates and ensure the security of IT infrastructure.<br>• Collaborate with team members and vendors to resolve technical challenges efficiently.<br>• Support the configuration and operation of Microsoft Office 365 and other organizational software.<br>• Manage and maintain virtual desktop environments and Citrix technologies.<br>• Perform preventative maintenance and handle emergency repairs as needed.
