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2 results for Learning Specialist in Salt Lake City, UT
- Salt Lake City, UT
- onsite
- Temporary / Contract
- 25 - 28 USD / Hourly
- <p>We are seeking a motivated and professional <strong>Collections Specialist</strong> for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.</p><p>Key Responsibilities</p><ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- Taylorsville, UT
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Collections Specialist to support account resolution efforts for a growing organization in Utah. This contract-to-permanent opportunity is ideal for someone who can balance professionalism, persistence, and strong customer communication while managing both commercial and consumer collections. The person in this role will help reduce outstanding balances, maintain accurate records, and work closely with internal partners to support timely payment activity.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding overdue balances and guide them through payment resolution options<br>• Review aging reports, account histories, and billing details to prioritize collection activities and follow-up efforts<br>• Maintain accurate documentation of conversations, commitments, disputes, and account status updates within internal records<br>• Investigate payment delays by coordinating with billing, customer service, and other internal teams to resolve account issues<br>• Monitor promised payments and take appropriate follow-up action when commitments are not met<br>• Support credit and collections objectives by applying established collection procedures and escalation practices<br>• Assist with billing-related collection matters, including clarifying invoices and addressing customer questions tied to outstanding amounts
- 2026-11-12T00:00:00Z