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6 results for Help Desk Analyst Iii in St. Louis Park, MN

Help Desk/Desktop Support Analyst

Mendota Heights, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team. Responsibilities:• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.• Set up new workstations, including hardware configuration and software installation.• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.• Configure and register mobile devices in Intune to ensure compliance and functionality.• Assist with new user onboarding by setting up devices and ensuring access to required systems.• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.• Collaborate with team members to address complex technical issues and provide timely resolutions.• Ensure all technical support is delivered in accordance with company policies and best practices.
2026-04-16T00:00:00Z

Business Systems Analyst III

Saint Paul, MN
onsite
Temporary / Contract
61.75 - 71.5 USD / Hourly
We are looking for a Business Systems Analyst III to support cross-functional initiatives by evaluating business processes and identifying technology-driven improvements. Responsibilities:• Partner with business stakeholders to collect, clarify, and document functional needs for system-related initiatives.• Translate business objectives into detailed requirements and communicate them effectively to development and technical teams.• Meet with internal clients to understand processing needs, business challenges, and desired system outcomes.• Evaluate current workflows and operational practices to identify opportunities for automation and improved efficiency.• Conduct analysis such as cost-benefit and return-on-investment assessments to support system implementation decisions.• Observe end-user activities, gather feedback, and analyze how information is created, used, and shared across processes.• Work across teams to improve system integration and data compatibility throughout the organization.• Support delivery within Agile Scrum environments by contributing to requirement planning, refinement, and ongoing collaboration.
2026-05-04T00:00:00Z

Desktop Support Analyst

Eden Prairie, MN
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams. Key Responsibilities • Provide end-to-end client support via a ticketing system for local and remote users• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access• Support Office 365 administration, including user setup and ongoing maintenance• Administer Exchange Online, including mailbox management and licensing• Manage Intune and mobile device administration for laptops, tablets, and phones• Support current and legacy Windows operating systems• Administer Active Directory and Group Policy in a multi-domain organization• Perform computer imaging, deployment, and lifecycle support• Add, configure, and maintain workstations, laptops, and mobile devices• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN• Respond to system alerts and provide coverage for senior systems administration functions as needed• Support conference room audio and video technology• Assist with building security systems and local network connectivity in coordination with IT• Support network printers and office automation systems• Provide mobile device and endpoint support for both office-based and remote users
2026-04-30T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-05-01T00:00:00Z

Senior Desktop Support

Woodbury, MN
onsite
Temporary to Hire
33.25 - 42 USD / Hourly
We are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure. <ul><li>Install, configure, and maintain desktop and laptop systems, including hardware and software deployments</li><li>Manage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environments</li><li>Provide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivity</li><li>Administer and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint security</li><li>Maintain and support Active Directory environments, including user accounts, group policies, access controls, and authentication processes</li><li>Ensure secure and efficient management of network resources such as shared drives, printers, and permissions</li><li>Develop and maintain technical documentation and knowledge base articles for both IT staff and end users</li><li>Participate in system upgrades, migrations, and infrastructure improvement projects</li><li>Perform other duties as assigned</li></ul>
2026-04-23T00:00:00Z

Data Operations Specialist

Plymouth, MN
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a detail-oriented Data Operations Specialist to support master data accuracy and business partner record management for a manufacturing organization in Plymouth, Minnesota. This Long-term Contract position focuses on maintaining high-quality customer and supplier information, helping teams work from reliable data across enterprise platforms. The role partners closely with Finance, Procurement, Sales, and IT to keep records complete, compliant, and aligned with internal standards. Responsibilities:• Enter, update, and maintain business partner records for customers, suppliers, and related entities across enterprise data platforms.• Review incoming requests for new records or updates, confirm required approvals and supporting documents, and complete changes with accuracy and timeliness.• Verify critical information such as banking details, tax data, payment terms, and classification attributes using internal controls and external validation sources.• Track data quality trends by identifying duplicates, incomplete fields, and inconsistent entries, then take corrective action to improve record reliability.• Carry out data cleansing activities that strengthen reporting accuracy and reduce operational and compliance risk.• Apply established governance standards to daily data management tasks and escalate exceptions or unresolved issues to appropriate stakeholders.• Support audit and compliance efforts by organizing documentation and confirming that required records meet policy and regulatory expectations.• Maintain secure digital files and handle sensitive information in accordance with privacy, confidentiality, and record-retention requirements.• Collaborate with cross-functional partners to resolve data issues, answer record-related questions, and support ongoing operational needs.
2026-05-01T00:00:00Z