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17 results for It Support Engineer in Saint Augustine, MD

Product Owner IV

Philadelphia, PA
onsite
Temporary / Contract
55.00 - 60.00 USD / Hourly
Senior Product Owner (Product Owner IV)Location: Philadelphia, PA 19103Work Arrangement: Hybrid – 4 days onsite per week Position OverviewWe are seeking an experienced Senior Product Manager to lead feature development and product delivery within a complex enterprise ecosystem. This role is responsible for translating business needs into well-defined product requirements and ensuring successful delivery across cross-functional teams.The ideal candidate thrives in ambiguous environments, quickly establishes context, and independently drives outcomes while collaborating closely with engineering, design, and operations teams. This role requires deep engagement in both business and technical considerations, with ownership from concept through delivery. Key ResponsibilitiesProduct Strategy & Requirements Ownership<ul><li>Define and deliver product features by translating business needs into user stories, acceptance criteria, and solution documentation</li><li>Own product requirements lifecycle from concept through delivery</li><li>Analyze customer behavior and workflows to drive product improvements</li></ul>Cross-Functional Collaboration<ul><li>Act as the primary liaison between product, engineering, QA, and business stakeholders</li><li>Align cross-functional teams on product goals, dependencies, and timelines</li><li>Partner with large, distributed teams to ensure successful delivery</li></ul>Agile Delivery & Execution<ul><li>Support Agile workflows, including backlog grooming, sprint planning, and feature refinement</li><li>Provide ongoing support to engineering teams throughout the development lifecycle</li><li>Track feature progress and deliver incremental product value</li></ul>Technical & Solution Alignment<ul><li>Work closely with architects and engineers to validate technical approaches</li><li>Ensure product solutions align with system capabilities and operational workflows</li><li>Navigate complex systems and interdependencies across multiple team</li></ul>
2026-05-19T15:33:50Z

Sr. Software Engineer

Camden, NJ
onsite
Permanent / Full Time
90000.00 - 125000.00 USD / Yearly
We are looking for a Senior Software Engineer to help build and enhance scalable products. This role focuses on front-end development while also contributing to service-layer engineering, shared architecture decisions, and cross-functional delivery. The ideal candidate brings deep experience with modern JavaScript frameworks, strong backend proficiency, and a collaborative approach to quality, performance, and engineering excellence. Responsibilities:• Shape technical design decisions for shared platforms and front-end solutions, ensuring maintainable and scalable architecture.• Establish and uphold development standards, interface expectations, and engineering best practices across collaborating teams.• Guide peer reviews, provide technical coaching, and support the growth of less experienced developers.• Build reusable UI elements and common libraries that improve consistency and accelerate feature delivery.• Create and maintain backend services using Java with Spring Boot or Node.js to support application functionality.• Coordinate API contracts, data models, and error-handling patterns between user interfaces and backend systems.• Contribute actively to agile ceremonies, including planning, backlog refinement, and release execution.• Investigate and resolve issues spanning web applications, mobile experiences, APIs, and cloud-based environments.• Partner with quality assurance and DevOps teams to enable testable releases, accelerate defect resolution, and strengthen CI/CD workflows.
2026-04-30T14:24:28Z

Machine Learning Consultant I (Contractor)

Philadelphia, PA
onsite
Temporary / Contract
70.00 - 75.00 USD / Hourly
Machine Learning EngineerPay: Available on W2 BasisConsultant I (Contractor)Work Location: Philadelphia, PA Hybrid, 4x OnsiteEngagement Type: 34 Week Contract, Potential for Extension or ConversionPosition OverviewWe are seeking a Machine Learning Engineer to support the design, development, and optimization of machine learning solutions for real‑world applications. This role focuses on model development, data pipeline construction, and performance evaluation within a collaborative engineering environment.Key Responsibilities<ul><li>Design, build, train, and evaluate machine learning and deep learning models for production and analytical use cases</li><li>Develop and maintain scalable data pipelines for data collection, cleaning, transformation, and ingestion</li><li>Conduct experiments and analyze performance metrics such as accuracy, recall, and AUC</li><li>Optimize models for performance, speed, reliability, and scalability</li><li>Collaborate with cross‑functional teams to support data‑driven solutions</li></ul>
2026-04-29T13:53:44Z

Security Engineer IV (Contractor)

Philadelphia, PA
remote
Temporary / Contract
58.00 - 68.00 USD / Hourly
Senior Security Engineer (Cybersecurity Integration) – ContractEmployment Type: ContractDuration: Long-term engagement (anticipated through next year)Work Arrangement: Hybrid, Onsite Philadelphia, PAPosition OverviewWe are seeking a Senior Security Engineer to lead cybersecurity integration efforts for newly acquired organizations. This role is critical to maintaining and enhancing enterprise security standards during integration initiatives by ensuring alignment with existing cybersecurity operations, monitoring, and response capabilities.This position requires a strong background in cybersecurity engineering, SOC operations, incident response, and threat detection, with the ability to manage integrations end-to-end—from initial assessment through full operational onboarding.Key Responsibilities<ul><li>Lead cybersecurity integration efforts for newly onboarded organizations, ensuring alignment with enterprise security standards</li><li>Gather and document cybersecurity requirements in collaboration with stakeholders and security operations teams</li><li>Oversee vulnerability management integration, including deployment of host agents, scanner setup, and authenticated scanning</li><li>Support threat intelligence initiatives, including onboarding of new domains, brands, or assets for monitoring</li><li>Guide ingestion of critical log sources into centralized security platforms</li><li>Contribute to threat detection engineering, including development and tuning of detection rules</li><li>Support migration and implementation of security services, ensuring continuity of alerting, monitoring, and automation capabilities</li><li>Develop and maintain incident response playbooks, ensuring alignment with internal standards and audit requirements</li><li>Lead and coordinate incident response efforts, including root cause analysis and post-incident reviews</li><li>Conduct after-action reviews and implement improvements to prevent recurrence</li><li>Collaborate with cross-functional teams including GRC, operations, and engineering to support onboarding and security processes</li><li>Provide regular updates to leadership, track progress, and maintain documentation and reporting artifacts</li></ul>
2026-05-22T15:48:47Z

Site Reliability Engineer (SRE)

Philadelphia, PA
remote
Temporary / Contract
62.00 - 67.00 USD / Hourly
Senior DevOps Engineer / Site Reliability Engineer (SRE) – ContractEmployment Type: 35 Week ContractWork Location/Arrangement: Onsite Hybrid, Philadelphia, PA Pay: Available on W2Position OverviewWe are seeking an experienced Senior DevOps / Site Reliability Engineer (SRE) to support digital transformation initiatives focused on cloud automation, infrastructure scalability, and system reliability.This role will play a key part in building and enhancing SRE capabilities, partnering closely with product and operations teams to deliver high-performing, scalable, and resilient systems. The ideal candidate will bring strong expertise in AWS, Linux, automation, and monitoring, along with a proactive, solutions-oriented approach.Key Responsibilities<ul><li>Lead infrastructure and automation efforts supporting digital transformation initiatives</li><li>Design, build, and scale cloud-based infrastructure using AWS and modern DevOps practices</li><li>Develop automation solutions using configuration management tools such as Ansible, Chef, or Puppet</li><li>Design and implement monitoring and observability solutions to ensure system performance and availability</li><li>Partner with cross-functional product and engineering teams to support SRE-related initiatives</li><li>Support and enhance CI/CD pipelines and release management processes</li><li>Maintain centralized logging systems using tools such as Splunk</li><li>Monitor and report on system performance and reliability metrics</li><li>Contribute to the design of scalable, highly available application infrastructure</li><li>Support deployment processes and ensure stability of online systems</li></ul>
2026-05-22T15:38:47Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-05-12T18:48:42Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 9am-5:30pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.Responsibilities:• Provide first-line technical assistance for hardware, software, and access-related issues reported by end users.• Investigate and resolve problems within Microsoft Windows and Windows 10 environments using sound troubleshooting practices.• Manage incoming service desk tickets by documenting issues clearly, prioritizing requests, and following through to completion.• Support user account administration tasks such as password resets, access updates, and directory-based account maintenance in Active Directory.• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.• Track recurring issues and contribute helpful documentation or guidance to improve support efficiency.• Assist with desktop-related setup, configuration, and routine maintenance to ensure reliable day-to-day operations.
2026-05-12T18:48:42Z

Cyber Security Engineer

Chesterbrook, PA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a skilled and dedicated Cyber Security Engineer to join our team in Chesterbrook, Pennsylvania. This contract-to-permanent position involves overseeing information security governance, managing vendor relationships, and mitigating risks to ensure a secure and compliant environment. The ideal candidate will bring hands-on expertise in security practices, coupled with strong analytical and communication skills, to drive the implementation of robust security programs. Responsibilities: • Act as the primary liaison with offshore teams to ensure compliance with organizational security policies and standards. • Monitor vendor performance against service level agreements and identify areas for improvement. • Develop and enforce governance practices to align operations with security and compliance requirements. • Collaborate with business units to ensure security measures are integrated into vendor projects. • Conduct assessments to evaluate supplier compliance with confidentiality, integrity, and availability standards. • Provide expert advice on information security, analyzing vulnerabilities and recommending remediation strategies. • Draft and maintain organizational security policies and procedures, ensuring adherence to compliance standards. • Prepare detailed reports on security governance and vulnerabilities for stakeholders and leadership teams. • Facilitate regular risk assessments and vulnerability scans, ensuring timely resolution of findings. • Support special projects and contribute to the continuous improvement of security practices.
2026-04-30T12:53:45Z

Network Engineer

Philadelphia, PA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Network Engineer to support and enhance enterprise network operations in Pennsylvania. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can maintain secure, high-performing connectivity across complex environments while partnering with technical teams to resolve infrastructure challenges. The role focuses on routing, firewall administration, and network optimization, with an emphasis on reliability, security, and scalable design. Responsibilities: • Manage and support Cisco-based network infrastructure, ensuring stable connectivity and consistent performance across the environment. • Configure, maintain, and troubleshoot Palo Alto and Cisco ASA firewalls to uphold security standards and control network access. • Administer routing protocols, including BGP, to maintain efficient traffic flow and dependable external connectivity. • Investigate network incidents, identify root causes, and implement corrective actions to minimize downtime and recurring issues. • Collaborate with cross-functional teams to plan, test, and deploy network changes that improve availability and operational efficiency. • Monitor network health, analyze performance trends, and recommend enhancements to strengthen resilience and capacity. • Support load balancing and application delivery technologies, including F5 and Citrix, to help maintain dependable access to business systems. • Create and maintain clear technical documentation for configurations, procedures, and support activities.
2026-04-30T12:58:42Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-05-12T18:53:41Z

Software Developer III - Security

Philadelphia, PA
onsite
Temporary / Contract
60.00 - 65.00 USD / Hourly
Full Stack Developer III (IAM / Security Focus) Job Type: 31-Week Contract (Potential for Extension or Conversion)Location: Philadelphia, PAPay: Hourly on W2 OverviewAn enterprise Identity & Access Management (IAM) team is seeking a Full Stack Developer III to design, build, and enhance secure internal applications and platforms. This role sits within a highly collaborative IAM engineering team responsible for multiple internal tools and portals supporting authentication and authorization services at scale.This position is ideal for a hands-on full stack engineer with strong security fundamentals who can take initiative, contribute to architectural decisions, and help guide development best practices. The team is actively modernizing applications and progressing through a cloud-native AWS migration journey.Key Responsibilities<ul><li>Design, develop, and maintain full stack applications supporting IAM platforms and internal tools</li><li>Build and enhance front-end UI components (Angular) and backend services (Java, Spring Boot, Node.js)</li><li>Develop and integrate REST APIs to support secure, scalable application functionality</li><li>Implement authentication and authorization mechanisms using modern standards (OAuth2, JWT)</li><li>Apply secure coding practices and leverage frameworks such as Spring Security</li><li>Collaborate closely with engineers to guide technical decisions, architecture, and design approaches</li><li>Contribute to cloud-native development in AWS, including serverless and containerized solutions</li><li>Support application performance through caching strategies and database optimization</li><li>Participate in system design, development, testing, deployment, and ongoing enhancements</li><li>Troubleshoot issues across the application stack and ensure high availability and performance</li><li>Mentor team members and promote best practices in full stack and secure development</li></ul>
2026-05-19T20:48:45Z

Sr. Software Engineer

Exton, PA
onsite
Permanent / Full Time
160000.00 - 180000.00 USD / Yearly
We are looking for a Sr. Software Engineer to help shape and advance AI-driven software modernization efforts in Exton, Pennsylvania. This role will guide engineering teams on applied AI practices, improve code conversion quality across varied product environments, and contribute to standards that support scalable adoption throughout the organization. The position is well suited for someone who enjoys complex technical analysis, modern automation, and working across a broad mix of legacy and contemporary technologies with a global team. Responsibilities: • Assess complex code conversion outcomes, identify areas where automated results need refinement, and make targeted adjustments when necessary to preserve functionality and accuracy. • Improve AI-based modernization workflows by defining effective coding patterns, highlighting risky translation scenarios, and strengthening output quality over time. • Investigate difficult translation issues by comparing behavior across languages, compilers, runtime environments, and platforms to resolve defects or precision gaps. • Build internal utilities, scripts, and automation that increase efficiency, consistency, and visibility across code modernization initiatives. • Design comprehensive validation strategies and resilient test coverage to confirm that transformed code performs correctly and meets expected standards. • Evaluate emerging AI tools and methods on an ongoing basis, recommending enhancements that keep modernization practices effective and current. • Determine practical boundaries of different technologies and approaches so teams can make informed implementation decisions. • Support broader engineering adoption by mentoring developers, sharing technical guidance, and creating learning materials around AI-assisted development practices.
2026-04-30T15:38:42Z

Java Dev (AWS, Microservices, Spring Boot) IV (Contractor)

Philadelphia, PA
remote
Temporary / Contract
55.00 - 63.00 USD / Hourly
Senior Data EngineerContract: Through 12/31/26 (Extensions Likely)Remote working EST Hours NOTE: Though this role is remote, candidates will need to complete an ONSITE interview in Philadelphia, PA for a 2nd [final] round (if requested). We are seeking a Senior Data Engineer to support a high-impact Salesforce initiative focused on large-scale data migration and pipeline development into Databricks for a major advertising platform. This long-term remote contract role centers on building and optimizing ETL pipelines using Python, Spark, and PySpark within an AWS environment, enabling seamless data integration between Salesforce and modern data platforms. The position collaborates closely with cross-functional engineering teams to deliver scalable, reliable data solutions, improve deployment processes through CI/CD and infrastructure-as-code practices, and ensure the overall quality, performance, and resilience of critical data systems. Responsibilities:<ul><li>Develop ETL pipelines to migrate and integrate data into Databricks</li><li>Support Salesforce to Databricks data migration and integration</li><li>Design, build, test, and maintain data pipelines on AWS + Databricks</li><li>Translate business requirements into scalable data engineering solutions</li><li>Contribute to data warehousing components for Salesforce Phase 2</li><li>Utilize Terraform for infrastructure provisioning and management</li><li>Implement and maintain CI/CD pipelines (Concourse or GitHub Actions)</li><li>Perform testing, QA, and documentation for all data engineering work</li><li>Provide post-deployment support and troubleshooting</li><li>Identify and mitigate risks, including single points of failure (SPOF)</li><li>Collaborate within Agile teams and participate in weekly Scrum ceremonies</li><li>Work closely with senior engineers and contribute to best practices and knowledge sharing</li></ul>
2026-05-22T15:23:48Z

Data Engineer

West Chester, PA
onsite
Permanent / Full Time
125000.00 - 135000.00 USD / Yearly
We are looking for a Data Engineer to strengthen our data and analytics capabilities in West Chester, Pennsylvania. This role will shape reliable data architecture, support enterprise reporting, and help turn complex information into practical business insight. The position is ideal for someone who enjoys building scalable data solutions, improving performance, and working across Microsoft-based data technologies. Responsibilities: • Design and support enterprise data solutions that enable dependable analytics, reporting, and operational decision-making. • Build, optimize, and maintain database structures and data processing workflows using SQL Server, Azure SQL Database, and T-SQL. • Develop and enhance SSIS packages and related data pipelines to ensure accurate, timely, and efficient movement of information across systems. • Create scalable datasets and reporting foundations that support Power BI dashboards and broader business intelligence needs. • Monitor data platform performance, troubleshoot issues, and implement improvements that increase stability, security, and efficiency. • Partner with business and technical stakeholders to translate reporting and analytics goals into practical data engineering solutions. • Lead efforts to move legacy SQL Server workloads into Azure-based services while maintaining data integrity and minimizing disruption. • Establish standards and best practices for data quality, documentation, and ongoing platform maintenance.
2026-04-22T19:38:49Z

Software Developer III

Philadelphia, PA
onsite
Temporary / Contract
59.00 - 64.00 USD / Hourly
Senior Software Engineer, Backend (Python / Cloud Security Platforms)Location: Philadelphia, PAWork Arrangement: Hybrid – 2-4 days per week onsiteSchedule: Standard business hours Key ResponsibilitiesBackend Engineering & Platform Development<ul><li>Design, build, and maintain backend services and data pipelines that ingest, normalize, and analyze large volumes of cloud and security data.</li><li>Write production‑quality Python code using established architectural patterns, testing practices, and documentation standards.</li><li>Design and own medium‑complexity systems, including data models, API contracts, orchestration logic, and integrations.</li></ul>AI‑Augmented Development<ul><li>Leverage AI coding agents daily to accelerate development while maintaining code quality and architectural consistency.</li><li>Craft structured prompts aligned with project conventions and critically evaluate AI‑generated output for correctness, security, and maintainability.</li><li>Apply judgment to determine when to hand‑code versus delegate tasks to AI agents.</li></ul>Cloud, Infrastructure & Reliability<ul><li>Build and maintain services running on AWS, including containerized workloads and supporting cloud services.</li><li>Implement resilient, long‑running processes with robust retry logic, progress tracking, and failure handling.</li><li>Contribute to Infrastructure as Code and CI/CD pipelines supporting multi‑environment deployments and security scanning.</li></ul>Collaboration, Quality & Operations<ul><li>Conduct thorough code reviews evaluating design intent, correctness, security, and long‑term sustainability.</li><li>Collaborate closely with security analysts, platform teams, and leadership to refine requirements and technical solutions.</li><li>Participate in support rotations, monitor service health, and respond to operational issues.</li><li>Maintain documentation, runbooks, and architectural decision records.</li></ul>
2026-05-14T15:04:11Z

IT Manager

Philadelphia, PA
onsite
Permanent / Full Time
115000.00 - 140000.00 USD / Yearly
We are looking for an experienced IT Manager to lead and optimize our technology infrastructure in a dynamic and fast-paced food distribution environment. This position requires a hands-on leader who can manage daily operations, oversee technical teams, and drive strategic projects to maintain and enhance critical IT systems. The ideal candidate will possess strong technical expertise, exceptional leadership skills, and a commitment to ensuring seamless technology operations. Responsibilities: • Manage and maintain network infrastructure, including firewalls, servers, and key business applications, to ensure optimal performance. • Provide hands-on support by addressing help desk tickets and resolving hardware, software, and network-related issues. • Lead and mentor a small IT team, fostering a proactive, solutions-driven work culture. • Oversee network security measures such as firewalls, VPNs, and access controls to ensure compliance with industry standards. • Collaborate with cross-functional teams onsite to troubleshoot and resolve technical challenges in real time. • Monitor and maintain IT systems using tools like SolarWinds and Nagios to ensure system health and reliability. • Develop and implement configuration management processes to streamline IT operations. • Ensure effective identity management using Active Directory and other relevant technologies. • Manage backup technologies to safeguard critical data and support disaster recovery initiatives. • Evaluate and recommend improvements for IT systems to align with organizational goals.
2026-04-30T18:38:42Z

Manager, Data Governance

Philadelphia, PA
onsite
Permanent / Full Time
100000.00 - 150000.00 USD / Yearly
We are looking for an experienced Manager, Data Governance to lead enterprise data governance efforts for a higher education organization in Philadelphia, Pennsylvania. This role will shape the framework, policies, and operating model that improve data quality, accountability, and compliance across departments. The ideal candidate brings deep experience guiding governance programs in complex environments and can connect technical data issues to practical institutional impact. Responsibilities: • Create and maintain enterprise data governance standards, policy documentation, and operating procedures that support consistent data practices across the organization. • Partner with data stewards and business stakeholders to roll out governance processes covering metadata, cataloging, data quality, privacy, and policy adoption. • Work closely with technology teams to evaluate, implement, and optimize governance platforms and supporting data management tools. • Review datasets and data definitions to detect quality concerns, resolve inconsistencies, and strengthen trust in institutional information. • Build governance structures and decision-making forums that address cross-functional dependencies, escalate issues, and reinforce compliance expectations. • Lead governance councils, working groups, and project teams to coordinate initiatives, assign ownership, and drive alignment on shared data priorities. • Develop and execute short- and long-range data governance plans that support organizational goals and sustainable program maturity. • Monitor adherence to governance policies and promote the accuracy, completeness, and consistency of data assets throughout the enterprise.
2026-05-19T18:23:48Z