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50 results for Help Desk Analyst Ii in Saddle Brook, NJ

Software Quality Assurance Analyst (Automation)
  • Florham Park, NJ
  • onsite
  • Permanent
  • 60000.00 - 90000.00 USD / Yearly
  • <p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
  • 2025-10-01T13:53:57Z
Sr. SEC Financial Reporting Analyst
  • Parsippany, NJ
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>Very large NYSE traded company in Central Morris County is seeking a Sr. Specialist in their SEC Reporting Group.  The successful candidate with have 2+ years of public company SEC reporting experience either in a corporate setting or within Big 4 or large regional public accounting with SEC clients.  Will support all SEC reporting including preparation of Form 10K and 10Q reports.  Will also assist in preparing financial statements for public reporting entities.  Must have a degree in Accounting and a CPA or CPA track is preferred.  Strong financial reporting and SEC reporting experience. Great opportunity to gain high exposure in this larger organization working directly for the SEC Financial Reporting Manager.  Experience with SAP is a plus but not required.  This Senior SEC Accountant position is highly visible with a good potential for future growth. Salary $80-120k depending on experience, plus bonus and great benefits.    </p>
  • 2025-09-05T18:04:37Z
Data Warehouse Analyst
  • Hillside, NJ
  • onsite
  • Permanent
  • 70000.00 - 95000.00 USD / Yearly
  • We are in search of a Data Warehouse Analyst to join our team in the retail industry, situated in Hillside, New Jersey. In this role, you'll leverage your technical skills to simplify complex analytical tasks into understandable data-driven narratives. Collaborating with other analysts, you'll apply established analytical processes to diverse datasets to deduce insights and solve real-world business problems. <br><br>Responsibilities: <br><br>• Collaborate with Operations, Product, and Finance teams to establish KPIs and innovative methodologies for measurement<br>• Develop, manage, and scale our labor planning process, providing accurate labor targets and forecasts in conjunction with the Talent Acquisition team<br>• Analyze and understand the drivers that impact key influences on business dynamics and productivity<br>• Transform data into actionable insights for stakeholders<br>• Automate the reporting process for weekly business metrics<br>• Identify and execute opportunities to automate and scale our current processes<br>• Leverage your technical skills, such as SQL/code writing, statistics, machine learning, etc., to enhance existing processes and learn new skills<br>• Ensure all reporting and analytical responsibilities are completed competently and promptly.
  • 2025-09-08T19:48:52Z
Application Support Manager - Sap
  • Bridgewater, NJ
  • onsite
  • Contract / Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a highly skilled and proactive <strong>Application Support Manager</strong> to lead the support and maintenance of enterprise applications, with a strong focus on <strong>SAP BusinessObjects (SAP BO)</strong> and other general business systems. The ideal candidate will have deep expertise in <strong>SQL</strong> and a proven ability to manage cross-functional support initiatives. Prior experience in the <strong>pharmaceutical or biotechnology</strong> industry is highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the application support function across core business applications, including SAP BO and other enterprise tools.</li><li>Serve as the escalation point for complex application issues, coordinating with internal teams and third-party vendors.</li><li>Drive root cause analysis and implement preventative measures for recurring incidents.</li><li>Oversee and optimize SQL queries and database interactions to ensure application performance.</li><li>Work closely with business stakeholders to understand requirements, provide solutions, and improve application usage and functionality.</li><li>Maintain application documentation, knowledge bases, and standard operating procedures (SOPs).</li><li>Manage a small team or collaborate with offshore/onshore resources, as applicable.</li><li>Participate in system upgrades, patching, and change management processes.</li><li>Ensure compliance with relevant regulatory and data governance standards, especially within a life sciences environment.</li></ul><p><br></p>
  • 2025-09-23T12:49:01Z
accounting analyst
  • Fishkill, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • We are looking for a detail-oriented Accounting Analyst to join our dynamic team in Fishkill, New York. The ideal candidate will play a critical role in analyzing financial data, preparing accurate reports, and ensuring compliance with accounting standards. This position offers an opportunity to collaborate with various teams and contribute to strategic financial planning.<br><br>Responsibilities:<br>• Analyze financial data to detect trends, variances, and areas for improvement.<br>• Prepare, review, and reconcile financial statements to ensure compliance with established accounting principles.<br>• Assist in developing budgets, forecasts, and financial models to support strategic decision-making.<br>• Monitor performance metrics and provide actionable insights to senior management.<br>• Collaborate with multiple departments to resolve financial discrepancies and improve processes.<br>• Maintain and enhance financial reporting systems and dashboards for internal use.<br>• Support month-end, quarter-end, and year-end closing activities, ensuring accuracy and timeliness.<br>• Conduct ad-hoc financial analyses and generate reports to address specific business needs.<br>• Ensure compliance with corporate tax regulations, including preparation of corporate tax returns and sales tax filings.<br>• Record and review journal entries to maintain an accurate general ledger.
  • 2025-09-12T16:24:03Z
Financial Analyst/Manager
  • Stamford, CT
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for a skilled Financial Analyst/Manager to lead and optimize financial planning and analysis efforts within our organization. This role requires a strategic thinker who can deliver actionable insights, drive financial performance, and support decision-making at the executive level. Based in Stamford, Connecticut, the position offers an exciting opportunity to shape the financial strategies of a dynamic team.<br><br>Responsibilities:<br>• Oversee the budgeting, forecasting, and planning processes to ensure alignment with organizational goals and strategic objectives.<br>• Build and maintain detailed financial models to support capital planning, profitability assessments, and long-term growth strategies.<br>• Analyze financial data and trends, providing senior management with insights and recommendations to drive informed decision-making.<br>• Collaborate with various business units to design tailored budgets, forecasts, and performance metrics that meet their operational requirements.<br>• Prepare and present accurate financial reports, including variance analyses and risk/opportunity assessments, for executive stakeholders.<br>• Conduct financial due diligence and scenario modeling to support strategic initiatives such as mergers, acquisitions, or process improvements.<br>• Serve as a trusted advisor to leadership by delivering financial insights that guide business strategies and priorities.<br>• Lead, mentor, and develop a high-performing FP& A team, fostering innovation and a culture of continuous improvement.
  • 2025-09-12T16:28:43Z
Product Support Specialist
  • West Long Branch, NJ
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
  • 2025-09-08T19:48:52Z
Data Warehouse Analyst
  • Hillside, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for a skilled Data Warehouse Analyst to join our team in Hillside, New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions.<br><br>Responsibilities:<br>• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.<br>• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.<br>• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.<br>• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.<br>• Automate reporting processes to improve accuracy and timeliness of operational data.<br>• Continuously enhance data integrity and streamline workflows to optimize logistics operations.<br>• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.<br>• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.<br>• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
  • 2025-09-08T19:48:52Z
Financial Reporting Analyst
  • Parsippany, NJ
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p>Very large and profitable publicly traded company located in Central Morris County is seeking a SEC External Reporting Analyst.  The successful candidate will have an accounting degree and 1-2+ years of Big 4 or larger regional public accounting experience working on publicly traded clients.  Will also consider candidates out of private industry with 1+ years of demonstrated SEC reporting and technical accounting experience at larger companies. Candidate will assist the Director with SEC Financial Reporting and Technical Accounting activities. Must have strong knowledge of US GAAP and some SOX experience.  This is a great opportunity for a recent public accounting person to transition into private industry in the SEC space and learn the business from top professionals at this firm.   The company offers a very competitive salary in the $85-100k range plus bonus depending on experience, plus great benefits and high exposure with upside potential to grow your career.  </p>
  • 2025-10-07T16:19:28Z
Assistant Project Manager (Healthcare)
  • Florham Park, NJ
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are seeking a Assistant Project Manager who is eager to learn, contribute across multiple functions, and grow within a dynamic IT environment. This role is ideal for someone who enjoys solving problems, working with data, and collaborating with cross-functional teams. Candidates who are interested in pursuing PMP certification are strongly encouraged to apply. </p><p><br></p><p>This is not a traditional PMO role focused solely on status reporting. Success in this position requires active involvement in project execution, technical understanding (especially <strong>SQL</strong>), and the ability to wear multiple hats.</p><p><br></p><p><br></p>
  • 2025-10-06T18:59:08Z
Data Scientist/Analyst
  • New York, NY
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • We are looking for an entry-level Data Scientist to join a dynamic analytics team in New York, New York. This role offers the opportunity to work closely with large datasets, uncover meaningful trends, and present actionable insights directly to clients. If you are detail-oriented, technically skilled, and passionate about turning data into impactful business solutions, this position is an excellent fit for you.<br><br>Responsibilities:<br>• Analyze large client datasets to perform Matchback reporting using Excel and internal tools.<br>• Create visually compelling PowerPoint presentations featuring charts and graphs to summarize insights.<br>• Present analytical findings and recommendations directly to clients, showcasing strong communication skills.<br>• Collaborate with team members and executives to ensure alignment on data-driven strategies.<br>• Assist with predictive modeling projects, leveraging external vendor tools and receiving training as needed.<br>• Maintain and optimize reporting processes to ensure accuracy and efficiency.<br>• Utilize Python and SQL to support data analysis and visualization tasks.<br>• Apply data visualization techniques through tools like Tableau or Power BI to enhance reporting.<br>• Provide timely updates and insights to stakeholders, contributing to strategic decision-making.
  • 2025-09-23T18:08:59Z
Inventory Analyst
  • Brooklyn, NY
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • We are looking for an Inventory Analyst to oversee and optimize inventory management processes in a fast-paced environment. The ideal candidate will bring expertise in tracking, analyzing, and adjusting inventory levels to meet business demands while minimizing costs. This role is based in Brooklyn, New York, and offers the opportunity to implement systems that improve operational efficiency.<br><br>Responsibilities:<br>• Monitor and track incoming inventory, current stock levels, and outgoing shipments to ensure accurate records.<br>• Update inventory tracking tools with real-time data, including counts, costs, and adjustments to reflect changes in pricing or quantities.<br>• Conduct detailed cost analyses to identify trends and provide actionable insights for optimizing inventory expenses.<br>• Manage purchasing decisions and inventory adjustments based on sales trends and projected demand.<br>• Collaborate with the owner to evaluate, select, and implement a new inventory management system.<br>• Perform annual inventory audits and physical inventory checks to verify accuracy and compliance.<br>• Develop and maintain reports that highlight inventory performance metrics and areas for improvement.<br>• Ensure seamless communication with distribution teams to align inventory levels with client needs.
  • 2025-09-18T15:48:43Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2025-09-08T19:48:52Z
Logistics Data Analyst
  • Hillside, NJ
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • We are looking for a skilled Logistics Data Analyst to join our team in Hillside, New Jersey. In this Contract-to-permanent position, you will play a key role in analyzing logistics data, creating actionable insights, and driving process improvements to optimize operations. Ideal candidates are analytical thinkers with expertise in data management tools and a passion for enhancing logistics efficiency.<br><br>Responsibilities:<br>• Collect, clean, and analyze logistics data from multiple sources to uncover trends and areas for improvement.<br>• Develop and maintain dashboards, reports, and presentations to effectively communicate findings to stakeholders.<br>• Implement strategies to enhance logistics processes and efficiency based on data-driven insights.<br>• Define and monitor key performance indicators (KPIs) to measure operational success.<br>• Collaborate with teams across logistics, finance, and IT to support informed decision-making.<br>• Utilize forecasting techniques to predict logistics trends and support strategic planning, including container budgeting based on units.<br>• Manage and optimize databases to ensure data integrity and accessibility.<br>• Perform ad-hoc analyses to address specific projects and initiatives.<br>• Consolidate historical cost and rate information into an organized database for reference.
  • 2025-09-23T12:49:01Z
Financial Analyst
  • Brooklyn, NY
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • <p>We are partnering with a fast-growing, innovative company in New York City that’s looking for a <strong>Finance & Strategy Analyst</strong> to join their team. This is a high-impact role for someone who loves blending finance, strategy, and creativity — helping drive smart growth and influence decisions across the business.</p><p><br></p><p><strong>What you’ll do:</strong></p><p> • Build intuitive dashboards and reporting tools that bring clarity to performance and uncover opportunities for growth.</p><p> • Partner directly with leadership to shape strategy, set goals, and measure what matters most.</p><p> • Lead cross-functional projects from concept to execution — connecting the dots between teams to move big ideas forward.</p><p> • Dive deep into the numbers to tell the story behind performance and guide strategic decisions.</p><p> • Create and evolve financial models that forecast growth, evaluate new initiatives, and drive investment decisions.</p><p> • Streamline processes and introduce better systems to make collaboration smoother and faster.</p><p> • Present insights in a clear, creative, and compelling way that resonates beyond just the finance team.</p>
  • 2025-10-08T18:05:12Z
Grants & Contracts Accountant
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>Are you ready to make an impact by ensuring proper administration and financial oversight for vital funding programs? We're looking for a talented <strong>Grants and Contracts Analyst</strong> to join our team! If you're a detail-oriented professional passionate about delivering accurate financial reporting and fostering collaboration, this role is for you!</p><p><br></p><p><strong>What You'll Do</strong></p><p>As a Grants and Contracts Analyst, you will take ownership of an assigned portfolio of grants and financial billing activities to ensure compliance, efficiency, and accountability. Key responsibilities include:</p><p><strong>Portfolio Management</strong></p><ul><li>Manage contracts from start to finish, including registration, oversight, and closeout.</li></ul><p><strong>Billing and Reporting</strong></p><ul><li>Prepare and submit timely invoices and billing packages to funders.</li><li>Provide required financial reports to both government and private stakeholders.</li></ul><p><strong>Ledger and Reconciliation</strong></p><ul><li>Analyze, review, and reconcile program-specific General Ledger accounts.</li><li>Validate expenditures and reimbursements to ensure compliance with contract limits.</li></ul><p><strong>Revenue and Expenditure Oversight</strong></p><ul><li>Ensure alignment of revenues and expenditures across ledger accounts.</li></ul><p><strong>Receivables Management</strong></p><ul><li>Monitor outstanding accounts receivable and initiate follow-up actions.</li><li>Respond promptly to grantor inquiries.</li></ul><p><strong>Data Analysis and Communication</strong></p><ul><li>Develop and manage Excel-based control reports and analysis sheets.</li><li>Generate insightful financial and performance reports to support decision-making.</li></ul><p><strong>Team Collaboration</strong></p><ul><li>Work closely with team members to meet deadlines and project objectives.</li></ul><p><strong>Audit Support</strong></p><ul><li>Assist in both program-specific audits and the organization’s year-end audit processes.</li></ul><p><strong>Forecasting and Budgeting</strong></p><ul><li>Provide funding forecasts and analyses for assigned programs and new opportunities.</li><li>Coordinate with FP& A for budget development and funding narratives.</li></ul><p><strong>Subcontractor Management</strong></p><ul><li>Monitor compliance, payments, and reporting for subcontractor agreements.</li></ul><p><br></p><p><strong>Who You Are</strong></p><p><strong>Skills and Qualifications:</strong></p><ul><li>Strong analytical skills to navigate complex financial data.</li><li>Organizational expertise to manage billing, reconciliation, and reporting accurately.</li><li>Proficiency in Excel and financial management tools for creating detailed schedules and analyses.</li><li>Knowledge of general ledger reconciliations and funder compliance requirements.</li><li>Exceptional communication skills to collaborate across departments and with funders.</li></ul><p><br></p><p><strong>Ready to Apply?</strong></p><p>If you’re passionate about financial accountability, collaborative teamwork, and making a difference through effective grants and contract management, we’d love to hear from you.</p>
  • 2025-10-08T21:43:46Z
Sr. Financial Analyst
  • Madison, NJ
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>Robert Half is partnering with a leading organization in the manufacturing and distribution industry to recruit a dedicated and results-driven Senior Financial Analyst. This position offers a unique opportunity to make an impact on business strategies through detailed financial analysis and reporting. As a Senior Financial Analyst, you will work closely with cross-functional teams, providing expert insights to guide decision-making and drive profitability.</p><p><strong>Key Responsibilities:</strong></p><p>·      Conduct comprehensive financial analysis, including variance analyses, trend identification, and forecasting, to support executive decision-making.</p><p>·      Prepare and present financial reports, dashboards, and key performance indicators.</p><p>·      Lead budgeting, forecasting, and long-range financial planning processes.</p><p>·      Identify areas for operational improvement and recommend actionable strategies.</p><p>·      Collaborate with accounting teams to ensure accurate preparation of financial statements.</p><p>·      Analyze market trends and their impact on company performance and future planning.</p><p>·      Develop and optimize financial models to assess business opportunities.</p><p>·      Ensure compliance with accounting standards and regulatory requirements.</p><p><strong>Skills and Qualifications:</strong></p><p>·      Bachelor’s degree in Accounting, Finance, or related field; CPA or MBA preferred.</p><p>·      Minimum of 5+ years of experience in financial analysis or related roles.</p><p>·      Proficiency with ERP systems and advanced skills in Excel.  Epicor and / or Anaplan is a plus as well</p><p>·      Strong expertise in financial reporting, compliance, and strategic forecasting.</p><p>·      Ability to handle complex data sets and draw meaningful insights from large volumes of information.</p><p>·      Excellent communication skills, with the ability to present and simplify complex financial information to non-financial stakeholders.</p><p>·      Familiarity with emerging technologies such as AI platforms is a plus.</p><p>The company offers a competitive salary range of $100-125K plus bonus and great benefits along with a hybrid work schedule (3 days in the office / 2 days remote).  </p>
  • 2025-09-05T18:09:20Z
Credit Analyst
  • Red Bank, NJ
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>55,000 - 65,000</p><p><br></p><p>Benefits</p><ul><li>paid time off</li><li>health insurance</li><li>401k</li></ul><p>A local company in Monmouth county is seeking a Credit Analyst to join their team The Credit Analyst will be working in the Credit Risk Management department and will be responsible for the analysis of financial statements, credit reports and other reports to assess risk. The company is looking to start asap and offers an excellent benefits and compensation package.</p>
  • 2025-10-06T13:08:52Z
Agile Delivery Lead
  • New York, NY
  • onsite
  • Temporary
  • 44.34 - 51.34 USD / Hourly
  • Role & Responsibilities: <br>Seeking a seasoned Agile Delivery Lead to drive the execution of mid-to-large scale initiatives across organization. This role requires strong leadership, cross-functional coordination, and a deep understanding of Agile methodologies to ensure successful delivery and stakeholder engagement.<br><br>• Lead multiple scrum teams and manage delivery across complex initiatives.<br>• Engage and communicate with senior stakeholders (MD/SVP level) to align on priorities and progress.<br>• Collaborate with product owners, tech leads, and QA leads to manage dependencies, risks, and cross-project communication.<br>• Align with Product Analysts and Managers to define and deliver product roadmaps.<br>• Conduct gap analysis between current and future state technologies<br>• Support implementation by coordinating with solution integrators and reviewing project artifacts.<br>• Document and demonstrate new system/software features to stakeholders.<br>• Drive process improvement initiatives to enhance operational efficiency.<br>• Ensure smooth transition of solutions to Production Operations and Support teams.<br>• Drive a culture that promotes innovation, collaboration, diversity, and inclusion. <br><br>Qualifications: <br>• 4 year college degree or equivalent work experience<br>• 5+ total years’ experience with at least 2 different roles working in SDLC (Dev, BA, QA, UI/UX, PO )<br>• 2+ years’ experience as Project Manager or Scrum Master<br>• Ability to coordinate and assist teams to resolve complex analytical and technical issues.<br>• Ability to lead cross-functional teams and manage competing priorities.<br>• Demonstrated expertise of identifying and mitigating risks<br>• Demonstrated an ability to significantly improve technical or methodology processes<br>• Demonstrates sound judgment and decision-making in ambiguous situations, even when direction and details are limited<br>• Effectively influences stakeholders across multiple disciplines without direct authority, fostering collaboration and alignment<br>• Experience in Agile development framework, product lifecycle development and JIRA
  • 2025-09-16T15:04:33Z
Director, Data Analytics & Reporting
  • Florham Park, NJ
  • remote
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
  • 2025-09-18T17:58:45Z
IT Manager
  • New York, NY
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • <p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>IT Manager</strong> to oversee and optimize the IT operations of our organization. The ideal candidate will possess a strong background in Jack Henry technologies, extensive leadership experience in managing IT departments, and the ability to steer dynamic teams through multiple ongoing projects in a fast-paced environment. Additionally, the successful candidate will demonstrate financial acumen related to budget preparation, monitoring, and vendor negotiations.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Leadership & Team Management:</strong> Lead and manage an IT department with diverse teams, fostering collaboration, skill development, and accountability to achieve project milestones and deliverables.</li><li><strong>Jack Henry System Management:</strong> Utilize expertise in Jack Henry financial technology solutions to ensure proper implementation, maintenance, and optimization of systems supporting banking, credit union operations, financial transactions, and business process automation.</li><li><strong>Project Oversight:</strong> Coordinate and prioritize ongoing IT projects, ensuring timely completion while maintaining high standards of quality and performance.</li><li><strong>Budgeting & Financial Management:</strong> Prepare, track, and manage the department’s budget while optimizing costs through effective vendor negotiations.</li><li><strong>Strategy Development:</strong> Advise senior leadership on technology strategies to ensure scalability, security, and compliance with industry regulations.</li><li><strong>Vendor Relationship Management:</strong> Establish and maintain strong relationships with external vendors to maximize the organization’s return on investment.</li><li><strong>Problem Solving:</strong> Analyze and address IT challenges promptly while minimizing disruptions to workflows.</li><li><strong>Staff Training & Development:</strong> Upskill and motivate team members to bridge technology gaps and enhance expertise within the department.</li></ul>
  • 2025-09-18T12:24:16Z
Director of Data & Technology
  • Kearny, NJ
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
  • 2025-09-16T15:54:03Z
Senior Director of Data Operations
  • Florham Park, NJ
  • onsite
  • Permanent
  • 175000.00 - 225000.00 USD / Yearly
  • <p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
  • 2025-09-19T19:04:31Z
Technical Support Manager
  • Cranbury, NJ
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
  • 2025-09-08T19:48:52Z
VP, IT Operations
  • Montclair, NJ
  • remote
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
  • 2025-09-05T16:33:46Z
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