<p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
<p>We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.</p><p>• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.</p><p>• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.</p><p>• Contact customers ahead of scheduled deliveries to confirm availability and expectations.</p><p>• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.</p><p>• Enter and maintain service and delivery information accurately within company systems and spreadsheets.</p><p>• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.</p><p>• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.</p>
We are looking for a Customer Service Representative to support daily order coordination and customer communication for a busy transportation operation in New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer support, accurate data entry, and shipment follow-up in a fast-moving environment. The person in this role will help keep service activities organized by managing order details, confirming schedules, and preparing key transportation documents while delivering responsive, attentive assistance.<br><br>Responsibilities:<br>• Handle incoming customer inquiries by phone and provide timely, courteous support related to orders, scheduling, and shipment updates.<br>• Enter and update order information with a high degree of accuracy to ensure service requests are processed correctly.<br>• Coordinate appointments and service schedules to keep deliveries and related activities on track.<br>• Monitor shipment status and communicate progress, delays, or changes to customers and internal teams as needed.<br>• Prepare, review, and maintain transportation-related documentation, including bills of lading and certificates of insurance.<br>• Use Microsoft Excel and related systems to organize records, track activity, and support daily reporting needs.<br>• Resolve routine customer concerns by gathering information, identifying solutions, and escalating issues when appropriate.<br>• Support operational continuity by maintaining organized files and assisting with process updates tied to order management workflows.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. <br> Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams.<br><br>Responsibilities:<br>• Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded.<br>• Act as a primary point of contact between clients and the sales team to keep communication clear and organized.<br>• Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment.<br>• Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion.<br>• Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps.<br>• Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
<p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
<p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
<p><strong>Tenant Services Representative, Woodbury, Long Island, NY </strong></p><p><strong>Anna Parson at Robert Half </strong>is working with a growing real estate organization seeking a personable, professional and customer-oriented <strong>Tenant Services Representative</strong> to join its team. The <strong>Tenant Services Representative </strong>role is ideal for someone who enjoys interacting with residents, resolving account-related matters, and supporting day-to-day property operations in a fast-paced environment.</p><p><strong>As the Tenant Services Representative, you will: </strong></p><ul><li>Serve as a primary contact for residents regarding account questions, service requests, and general support needs</li><li>Research and resolve account discrepancies, payment concerns, and record maintenance requests</li><li>Maintain accurate resident records and ensure information is updated across internal systems</li><li>Coordinate move-in and move-out administrative processes, including required documentation and account follow-up</li><li>Work closely with property management, accounting, and operations teams to support resident needs</li><li>Prepare reports, organize documentation, and assist with various administrative projects</li><li>Deliver exceptional customer service while managing multiple priorities and deadlines</li></ul><p><strong>For immediate confidential consideration, contact Anna Parson at Robert Half or Apply Now!</strong></p>
<p>We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.</p><p>• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.</p><p>• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.</p><p>• Investigate freight damage issues and submit claims documentation when products are affected during transit.</p><p>• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.</p><p>• Handle administrative support tasks that contribute to smooth office and operations workflow.</p><p>• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin</p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
<p>We are looking for an Inside Sales Representative to join a fully onsite team. This contract opportunity is ideal for a sales representative who can strengthen relationships with existing accounts while uncovering new business within an assigned territory. The role focuses on driving profitable growth, preparing accurate quotes, and partnering with internal teams to deliver responsive service and dependable order execution.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with established customers to support repeat business and long-term account growth.</p><p>• Identify, research, and engage prospective clients and key decision-makers to create new sales opportunities within the territory.</p><p>• Prepare estimates and pricing proposals, present product recommendations, and guide customers through the sales cycle to close business.</p><p>• Manage inbound and outbound account activity, including order follow-up, status updates, and coordination of expedited requests when needed.</p><p>• Process order revisions, cancellations, and related updates while communicating changes clearly to the appropriate internal departments.</p><p>• Work closely with outside sales, purchasing, quality, production, and customer support teams to ensure accurate information and timely service.</p><p>• Track market activity, competitor movement, and industry developments to support effective territory planning and account strategy.</p><p>• Review sales performance data and share relevant insights that help align customer demand with production and delivery schedules.</p><p>• Resolve customer concerns promptly and effectively while maintaining a high standard of service throughout the relationship.</p><p>• Develop a strong command of company products, capabilities, and operational processes in order to represent the business effectively.</p>
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination.<br><br>Responsibilities:<br>• Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner.<br>• Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness.<br>• Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability.<br>• Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service.<br>• Work closely with internal team members to strengthen service delivery practices and improve the overall client experience.<br>• Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach.<br>• Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
<p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
<p>We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.</p><p>• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.</p><p>• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.</p><p>• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.</p><p>• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.</p><p>• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.</p><p>• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.</p><p>• Support go-to-market preparation and launch planning for the January and February timeframe.</p>
<p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
We are looking for an Office Services Associate-Repro to support daily document production and office operations in New York, New York. This is a Contract position with a primary focus on reprographics, while also assisting with mail handling, internal deliveries, and general workplace support. The ideal candidate brings a service-minded approach, adapts quickly in a busy environment, and maintains quality while managing multiple requests. This role is well suited to someone who is dependable, collaborative, and comfortable supporting several office services functions as business needs evolve.<br><br>Responsibilities:<br>• Manage daily copy, print, scan, and finishing requests with accuracy and attention to turnaround expectations.<br>• Provide reprographics support for high-volume document production while maintaining consistent quality standards.<br>• Sort, distribute, and process incoming and outgoing mail to help keep office communications moving efficiently.<br>• Deliver documents, packages, and office materials to departments and conference areas throughout the workplace.<br>• Assist hospitality and facilities teams with meeting room readiness and other operational needs during busy periods.<br>• Respond to office service requests promptly and professionally, ensuring a positive experience for internal clients.<br>• Learn and apply multiple office support processes during onboarding and ongoing training to expand coverage across service areas.<br>• Help maintain organized service areas, equipment readiness, and supply levels to support uninterrupted daily operations.
We are looking for an Office Services Associate (Repro) to support daily back-office operations for a client site. This is a Contract position focused on document production, mail handling, and related office services in a fast-paced, detail-focused environment. The ideal candidate brings strong customer service, sound judgment, and the ability to manage time-sensitive requests with accuracy and discretion.<br><br>Responsibilities:<br>• Maintain accurate service records and confirm all required job details are complete before starting assignments.<br>• Handle day-to-day reprographics, document intake, scanning, copying, and mailroom activities in line with established service standards.<br>• Sequence and prioritize incoming work to ensure deadlines are met for receipt, production, and delivery.<br>• Communicate proactively with clients and leadership regarding turnaround times, workload changes, or issues affecting completion.<br>• Resolve routine copier, scanner, and mail equipment issues and escalate more complex problems when necessary.<br>• Check completed work for quality, accuracy, and presentation, including reviewing output produced by team members when needed.<br>• Replenish paper, toner, and other production materials while using supplies carefully and efficiently.<br>• Follow client-site and company policies, including confidentiality, safety, and workplace expectations.
We are looking for an experienced and dependable OSA (Reception) to support daily office services operations for a client site in New York, New York. This is a Contract position that combines front-desk support with copy, scanning, mail, and general back-office coordination in a corporate environment. The ideal candidate brings strong customer service instincts, handles time-sensitive requests with care, and maintains accuracy while working across multiple service areas.<br><br>Responsibilities:<br>• Manage reception coverage by greeting visitors, answering multi-line phone calls, and directing inquiries with courtesy and efficiency.<br>• Process incoming and outgoing mail, packages, and internal deliveries while maintaining accurate service records and tracking information.<br>• Complete copy, print, scan, and document production requests by reviewing instructions carefully and preparing work according to established service standards.<br>• Confirm that all job requests are properly documented before starting assignments and organize tasks based on urgency and committed turnaround times.<br>• Monitor workflow throughout the day, communicate promptly about changing priorities or deadlines, and escalate issues when additional support is needed.<br>• Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep operations running smoothly.<br>• Check finished work for quality, accuracy, and completeness, and contribute to maintaining high service standards across the team.<br>• Handle confidential materials with discretion and follow both company and client-site procedures for security, safety, and appropriate conduct.<br>• Support additional office services needs such as intake, hospitality, facilities coordination, or audio/visual assistance as business demands require.
We are looking for an Associate Clinical Admin to support patient benefit screening and application processing in a hospital environment in Newark, New Jersey. This Long-term Contract position plays an important role in helping patients navigate coverage options, secure eligible state and federal assistance, and keep internal teams informed throughout the process. The ideal candidate brings strong communication, organization, and documentation skills, along with the ability to work effectively onsite in a fast-paced healthcare setting.<br><br>Responsibilities:<br>• Meet with patients in the hospital to gather information and guide them through available coverage and assistance programs.<br>• Prepare and submit applications for appropriate public benefit programs while ensuring documentation is complete and accurate.<br>• Review medical charts and related records to collect supporting details needed to move cases forward efficiently.<br>• Follow up with state and federal agencies to monitor application progress and help resolve outstanding issues affecting determinations.<br>• Communicate case updates clearly to hospital staff and respond to questions related to benefit status and next steps.<br>• Maintain organized records of patient interactions, submitted materials, and pending actions to support timely follow-through.<br>• Provide administrative support for additional client-specific tasks connected to coverage coordination and eligibility review.