<p>Compliance & Chargeback Analyst</p><p>Department: Supply Chain / Logistics</p><p>Reports To: Customer Service Manager</p><p><br></p><p>Position Summary</p><p>The Compliance & Chargeback Analyst is responsible for handling customer deductions, retailer compliance issues, chargeback dispute resolution, and the administration of chargeback-related activity within the Adesso platform. This role serves as a liaison between Customer Service, Logistics, Accounting, Sales, and external recovery partners to ensure deductions are accurately investigated, disputed when appropriate, recovered promptly, and reported effectively.</p><p>The position plays a critical role in protecting company revenue, reducing retailer penalties, improving operational compliance, and ensuring accurate financial tracking of deductions and recoveries.</p><p><br></p><p>Essential Responsibilities</p><p>Chargeback & Deduction Management</p><p>• Investigate retailer chargebacks, penalties, shortages, compliance fines, and service failures.</p><p>• Review deductions from customers including Walmart, Amazon, CVS, Target, Family Dollar, Dollar General, and other key accounts.</p><p>• Collect and analyze supporting documentation including PODs, BOLs, ASNs, invoices, appointment records, and delivery confirmations.</p><p>• Submit disputes and recovery claims through retailer portals and third-party recovery providers.</p><p>• Monitor open deductions and ensure timely follow-up until resolution.</p><p>• Track recovery performance and identify recurring deduction trends and root causes.</p><p><br></p><p>Recovery & Vendor Coordination</p><p>• Act as a primary contact with transportation companies and recovery partners.</p><p>• File transportation-related claims for late deliveries, service failures, lost shipments, and carrier-caused compliance penalties.</p><p>• Track claim status and ensure timely communication with internal stakeholders.</p><p>• Maximize recovery opportunities and identify additional retailers suitable for recovery programs.</p><p>Reporting & Analytics</p><p>• Develop and distribute recurring reports on:</p><p>o Open deductions</p><p>o Recovered dollars</p><p>o Recovery rates</p><p>o Customer compliance trends</p><p>o Root cause analysis</p><p>Customer Service Duties as Needed</p><p>o Entering Returns into System</p><p>o Supporting fellow team members with other duties</p><p>Qualifications</p><p>Education</p><p>• Bachelor's degree in Supply Chain, Business, Finance, Accounting, or related field preferred.</p><p>Experience</p><p>• 3-5 years of experience in customer deductions, chargebacks, retailer compliance, logistics, customer service, accounting, or supply chain operations.</p><p>• Experience with major retailer compliance programs and deduction processes preferred.</p><p>• Experience using Adesso or similar deduction/chargeback management systems preferred.</p><p><br></p>
We are looking for an experienced International Tax Compliance Manager to support global tax reporting and compliance activities for a multinational organization in New York, New York. This role focuses on foreign subsidiary tax reporting, U.S. international tax filings, and analysis related to global income tax positions. The ideal candidate brings strong technical knowledge, sound judgment, and the ability to partner effectively with finance and business stakeholders.<br><br>Responsibilities:<br>• Evaluate foreign income tax provision data for international entities and assess reporting accuracy for the consolidated group.<br>• Review projected pre-tax income and income tax information used in budgets, forecasts, and periodic updates for non-U.S. subsidiaries.<br>• Prepare and manage required U.S. international tax filings, including Forms 5471, 5472, 5713, 8858, 8865, and 1120F.<br>• Track and maintain tax basis records for foreign entities to support compliance and reporting needs.<br>• Analyze international income inclusions under U.S. tax rules, including Subpart F, and consider the effects of current tax law provisions such as GILTI and Section 163(j).<br>• Update earnings and profits calculations, monitor foreign tax pools, and compute tested income or loss for applicable entities.<br>• Conduct research on international tax matters and contribute to planning initiatives that address compliance and business needs.<br>• Serve as a tax advisor to internal business partners by identifying material issues and assessing related tax exposure, benefit, and risk.<br>• Collaborate with the parent company accounting team by responding to information requests and supporting cross-functional tax matters.
<p>Our client is seeking a compliance and surveillance analyst with 2 to 5 years of experience to join their newly registered Futures Commission Merchant (FCM). In this role, you will support our Chief Compliance Officer (CCO) in navigating NFA and CFTC frameworks, managing day-to-day regulatory operations, and executing trade surveillance. This position is ideal for an analyst with a foundation in FINRA or NFA regulations who wants to step into the cutting-edge intersection of digital assets and traditional derivatives. This role is onsite 2-3 days a week in Manhattan. </p><p>Key Responsibilities</p><ul><li>Regulatory Responses: Assist the CCO in preparing timely responses to NFA and CFTC inquiries, audits, and routine exams.</li><li>Trade Surveillance: Monitor daily trading activity to detect and investigate potential market abuses, wash trading, or spoofing.</li><li>Policies & Procedures: Update, refine, and maintain the FCM’s written supervisory procedures to match evolving crypto-derivatives regulations.</li><li>Training Program Development: Create and deliver regulatory compliance training modules for internal staff and associated persons.</li></ul><p><br></p>
<p>A global organization is seeking an experienced <strong>Internal Audit Manager</strong> to join its growing audit team. This role is responsible for planning and executing financial, operational, and compliance audits across multiple business units throughout North and South America. The ideal candidate will bring a strong internal audit background, excellent communication skills, and the ability to partner with senior leadership to strengthen controls, improve processes, and mitigate risk. This is a hybrid role with travel. </p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and execute internal audit engagements, including financial, operational, and compliance audits.</li><li>Conduct risk assessments and develop audit plans to address key business risks.</li><li>Design audit programs, procedures, schedules, and testing methodologies.</li><li>Evaluate internal controls and business processes, identifying opportunities for improvement.</li><li>Prepare and present audit findings and recommendations to management and executive leadership.</li><li>Draft audit reports and ensure timely follow-up on remediation efforts.</li><li>Maintain detailed audit documentation and ensure confidentiality of sensitive information.</li><li>Build strong relationships with stakeholders across various departments and business functions.</li><li>Support the development and execution of the annual audit plan.</li><li>Assist with special projects, investigations, and other internal audit initiatives as needed.</li><li>Coordinate with external consultants and third-party audit resources when necessary.</li><li>Stay current on industry trends, audit standards, and best practices.</li></ul><p><br></p><p><br></p>