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2 results for Records Specialist in Sacramento, CA
- Sacramento, CA
- onsite
- Temporary / Contract
- 22.8 - 24 USD / Hourly
- We are looking for a Document Management Specialist to support high-volume document intake and records handling for a Long-term Contract position based in Sacramento, California. This role is ideal for someone who is highly organized, attentive to detail, and comfortable reviewing document quality and accuracy in a structured environment. The selected candidate will help ensure incoming materials are properly identified, categorized, and routed so claims-related information is processed efficiently and correctly.<br><br>Responsibilities:<br>• Examine digitized incoming correspondence and verify that each file is accurately identified according to established document naming and classification standards.<br>• Research items that arrive without sufficient claim information and determine the appropriate next step based on available details.<br>• Route potential new claim documents to the appropriate intake team and send unidentifiable materials to internal support groups for further evaluation.<br>• Conduct quality checks on scanned files to confirm image clarity, completeness, and the presence of valid claim information before acceptance.<br>• Return or reject documents that fail imaging or validation standards and communicate issues when materials cannot be processed as submitted.<br>• Assign scanned records to the correct claim file by reviewing key identifiers and cross-referencing information within the claims management system.<br>• Enter document metadata, including service date and document category, into internal systems with a high degree of accuracy.<br>• Assist with additional document control tasks, special assignments, and project-based work as needed.
- 2026-10-15T00:00:00Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 40 - 55 USD / Hourly
- <p>We are looking for a Business Operations Specialist to support a legal-focused organization in Sacramento, California through a Long-term Contract engagement. This position is ideal for someone who can turn operational data into clear insights, strengthen reporting practices, and help improve day-to-day performance across service and support functions. The role combines analytics, coordination, and process oversight, with a strong emphasis on KPI tracking, vendor collaboration, and project execution.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain performance dashboards and recurring reports that highlight service trends, productivity, and key operational outcomes.</p><p>• Analyze call center and business metrics to identify patterns, surface risks, and recommend practical actions that improve efficiency and service quality.</p><p>• Use Power BI and other reporting tools to transform raw data into clear visual summaries for leadership and operational teams.</p><p>• Coordinate with external partners and internal stakeholders to monitor vendor performance, address service issues, and support accountability measures.</p><p>• Manage operational projects by tracking milestones, organizing deliverables, and ensuring work progresses according to priorities and timelines.</p><p>• Support learning and compliance activities by administering or coordinating Learning Management System processes, records, and reporting needs.</p><p>• Perform criticality assessments to help prioritize operational issues, resource needs, and business-impacting activities.</p><p>• Contribute to process updates and operational changes, including implementation-related tasks when business systems or workflows are adjusted.</p>
- 2026-09-20T00:00:00Z