<p>We are looking for a Business Operations Specialist to support a legal-focused organization in Sacramento, California through a Long-term Contract engagement. This position is ideal for someone who can turn operational data into clear insights, strengthen reporting practices, and help improve day-to-day performance across service and support functions. The role combines analytics, coordination, and process oversight, with a strong emphasis on KPI tracking, vendor collaboration, and project execution.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain performance dashboards and recurring reports that highlight service trends, productivity, and key operational outcomes.</p><p>• Analyze call center and business metrics to identify patterns, surface risks, and recommend practical actions that improve efficiency and service quality.</p><p>• Use Power BI and other reporting tools to transform raw data into clear visual summaries for leadership and operational teams.</p><p>• Coordinate with external partners and internal stakeholders to monitor vendor performance, address service issues, and support accountability measures.</p><p>• Manage operational projects by tracking milestones, organizing deliverables, and ensuring work progresses according to priorities and timelines.</p><p>• Support learning and compliance activities by administering or coordinating Learning Management System processes, records, and reporting needs.</p><p>• Perform criticality assessments to help prioritize operational issues, resource needs, and business-impacting activities.</p><p>• Contribute to process updates and operational changes, including implementation-related tasks when business systems or workflows are adjusted.</p>
<p>We are looking for an organized and resourceful Office Manager/Bookkeeper to support daily business operations of a small construction business in Woodland, CA. This position oversees front-office coordination, financial administration, and key employee support activities to help the workplace run efficiently. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a structured office environment.</p><p><br></p><p>For immediate consideration, please contact Shantel Poole via LinkedIn or call 916-649-0832.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily office operations to maintain an efficient, well-organized workplace and ensure administrative and accounting needs are addressed promptly.</p><p>• Manage purchasing for office materials and track inventory levels so supplies remain stocked and available for staff use.</p><p>• Handle accounts payable tasks, including reviewing bills, preparing payments, and maintaining accurate invoice records.</p><p>• Support accounts receivable activities by monitoring incoming payments, recording transactions, and following up as needed.</p><p>• Serve as the first point of contact for visitors and incoming communications, providing courteous and efficient front-desk support.</p><p>• Process payroll for a small employee population and help maintain accurate payroll documentation and schedules.</p><p>• Assist with human resources administration, including employee records, onboarding support, and routine policy-related documentation.</p><p>• Maintain organized financial and administrative files to support reporting, compliance, and day-to-day office management.</p>