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1 result for Learning And Development Manager in Rutherford, NJ

Training Coordinator

Manasquan, NJ
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a Training Coordinator to support seasonal onboarding and learning delivery for benefit counselors. This seasonal Contract position is a strong fit for someone who enjoys leading training sessions, reinforcing employee readiness, and helping teams build confidence in a fast-paced service environment. The role will focus on delivering engaging instruction, tracking learner progress, and partnering with operational leaders to strengthen performance throughout the enrollment period. Responsibilities:• Lead instructor-led onboarding sessions for newly hired benefit counselors in both virtual and in-person settings.• Teach core topics such as health and benefits offerings, enrollment workflows, customer interaction standards, and job-specific procedures.• Support learning initiatives for call center and field enrollment staff by administering knowledge checks, assessments, and certification activities.• Track participation, completion status, and learner performance using the learning management system and related reporting tools.• Review quality results, assessment outcomes, and performance data to identify where additional coaching is needed.• Provide one-on-one and small-group coaching to reinforce training content and improve employee effectiveness.• Create, revise, and maintain training guides, reference documents, and job aids that support day-to-day learning.• Collaborate with training, operations, and leadership partners to ensure staff are prepared for open enrollment responsibilities.• Manage course assignments, completion records, and training documentation while helping improve materials and presentations over time.
2026-08-07T00:00:00Z