We are looking for an experienced Help Desk Analyst to support end users in a fast-paced asset management environment in New York, New York. This Long-term Contract position focuses on delivering reliable technical assistance across hardware, software, and enterprise workplace tools while ensuring a high standard of service. The ideal candidate brings strong troubleshooting ability, hands-on support experience, and a customer-focused approach to resolving day-to-day technical issues.<br><br>Responsibilities:<br>• Provide responsive technical support for employees by diagnosing and resolving issues related to desktops, laptops, mobile devices, and peripheral equipment.<br>• Manage and track incidents and service requests through ServiceNow ITSM, ensuring timely updates, accurate documentation, and effective resolution.<br>• Support user access and identity-related needs, including account assistance and authentication troubleshooting within Okta and Microsoft 365 environments.<br>• Configure, deploy, and maintain endpoint devices using Intune and other enterprise management tools to meet operational and security standards.<br>• Troubleshoot hardware and software problems across Windows, Mac, and mobile platforms, escalating complex issues when necessary.<br>• Assist users with Microsoft Office 365 applications and collaboration tools to minimize disruption and maintain productivity.<br>• Perform hands-on support for computer hardware, including setup, replacement, diagnostics, and break-fix activities for end-user equipment.<br>• Collaborate with internal technology teams and external vendors to resolve recurring issues and improve the overall support experience.
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Deliver attentive and courteous customer service to clients, addressing technical inquiries effectively.<br>• Diagnose and resolve technical issues efficiently using a ticketing system.<br>• Provide support for client networks and technologies, including Windows operating systems, Office 365, Azure, and mobile devices.<br>• Conduct routine maintenance on PCs, peripherals, and printers to ensure optimal performance.<br>• Manage disaster recovery backup solutions, ensuring data integrity and security.<br>• Escalate unresolved issues to appropriate teams or personnel as necessary.<br>• Communicate with clients to keep them informed about incident progress, upcoming changes, and potential outages.<br>• Collaborate with vendors and partners to resolve complex client issues.<br>• Document resolutions thoroughly for scalability and future reference.<br>• Assist the Proactive team with technical services and project-related support tasks.
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements.<br><br>Responsibilities:<br>• Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently.<br>• Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams.<br>• Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references.<br>• Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns.<br>• Analyze system data, develop reports, and identify opportunities for continuous improvement.<br>• Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations.<br>• Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts.<br>• Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities.<br>• Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches.<br>• Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.
<p>The Senior Software Engineer is a hands-on technical leadership position responsible for designing, building, and maintaining high-quality software solutions. This role emphasizes both individual development work and ownership of design decisions for features and subsystems. Modern tools, including AI-assisted development and architectural support, are leveraged to drive delivery while maintaining accountability for technical outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Design, implement, test, and maintain scalable, secure, and reliable applications and services.</li><li>Act as a senior technical contributor, with responsibility for the design and implementation of features and subsystems.</li><li>Contribute actively to development tasks, applying advanced coding expertise in several programming languages and frameworks.</li><li>Participate in architectural discussions and support incremental evolution of systems with team leads.</li><li>Conduct code reviews and mentor engineering team members, fostering best practices and ongoing improvement.</li><li>Translate requirements from product owners, business analysts, and stakeholders into technical solutions.</li><li>Identify and mitigate technical risks in assigned systems and projects.</li><li>Support and enhance cloud-based applications (Azure, AWS) with emphasis on performance, reliability, and scalability.</li><li>Collaborate effectively with onshore and offshore teams to ensure successful project execution.</li><li>Keep abreast of industry trends and new technologies to encourage innovation.</li><li>Utilize AI-assisted tools to expedite design, documentation, and implementation, while ensuring technical quality.</li><li>Lead and support AI-related initiatives, drawing on prior experience with AI/ML technologies; recommend and implement suitable AI tools and frameworks.</li><li>Test and demonstrate emerging AI tools and platforms via proofs of concept (POCs) to highlight business value.</li><li>Guide customers in leveraging AI to optimize business processes; support teams working on business-facing AI efforts.</li><li>Collaborate with stakeholders to contribute to defining an AI roadmap aligned with organizational strategy and technology objectives.</li></ul>
<p>Position Overview</p><p>We are seeking a <strong>Senior Network Engineer</strong> to support a <strong>mission‑critical government environment</strong> in Kings Point, NY. This onsite role requires hands‑on expertise designing, implementing, maintaining, and troubleshooting enterprise‑level network infrastructure in a structured and regulated setting.</p><p>The ideal candidate is technically strong, detail‑oriented, and comfortable working in a secure customer‑facing environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, implement, configure, and maintain <strong>LAN, WAN, DMZ, and wireless networks</strong></li><li>Provide <strong>Level 2 and Level 3</strong> network and systems support</li><li>Configure, test, and maintain <strong>Cisco switches and routers</strong></li><li>Design, plan, and optimize <strong>enterprise wireless networks</strong></li><li>Support <strong>Aruba wireless and Network Access Control (NAC) architecture</strong></li><li>Configure and manage <strong>firewalls, VPNs, and network access security tools</strong></li><li>Support <strong>Nutanix Prism and Acropolis Hypervisor</strong></li><li>Administer <strong>Active Directory and Group Policy</strong> in Windows Server and Windows 11 environments</li><li>Develop and implement <strong>PowerShell scripts</strong> for automation</li><li>Create and maintain detailed technical documentation</li><li>Ensure compliance with <strong>NIST and FISMA</strong> standards</li><li>Collaborate cross‑functionally to improve stability, performance, and security</li></ul><p><br></p>
We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls.<br><br>Responsibilities:<br>• Design, implement, and maintain network solutions using Cisco routers and switches.<br>• Configure and manage Palo Alto firewalls to ensure network security.<br>• Oversee the deployment and administration of Cisco ASA devices.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance.<br>• Monitor network performance and address issues to minimize downtime.<br>• Collaborate with cross-functional teams to support network upgrades and improvements.<br>• Provide technical expertise in diagnosing and resolving complex network problems.<br>• Document network configurations, processes, and updates for future reference.<br>• Ensure compliance with organizational and industry security standards.<br>• Conduct regular assessments to identify and mitigate potential vulnerabilities.
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Westbury, New York. In this long-term contract role, you will play a key part in ensuring that testing sessions run smoothly and that candidates have a secure and fair experience. This position requires a flexible schedule, including availability for evenings and Saturdays, with schedules provided two weeks in advance.<br><br>Responsibilities:<br>• Greet test takers, verify their identification, and guide them through the check-in process.<br>• Conduct security checks, including using wands, to maintain a secure testing environment.<br>• Monitor examinees throughout the testing process to ensure compliance with procedures.<br>• Address and resolve any candidate concerns or issues promptly and professionally.<br>• Enforce test center policies and safeguard all materials and equipment.<br>• Maintain accurate records and report any irregularities or incidents.<br>• Ensure a comfortable and fair testing environment for all candidates.<br>• Assist with the setup, maintenance, and packing of computer equipment as needed.<br>• Represent the organization’s values and mission in all interactions.<br>• Perform administrative tasks, including scanning documents and answering inbound calls.
We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.<br>• Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.<br>• Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.<br>• Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations.<br>• Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings.<br>• Support virtual server platforms and related infrastructure across VMware and Hyper-V environments.<br>• Assist with backup and disaster recovery solutions to help protect client systems and data availability.<br>• Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents.<br>• Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.
We are looking for an experienced Network Engineer to join our team on a long-term contract basis. This role is based in New York, New York, and requires an experienced, detail-oriented individual with expertise in network architecture, troubleshooting, and system optimization. The ideal candidate will thrive in a dynamic environment, working independently while contributing to the success of critical network operations.<br><br>Responsibilities:<br>• Provide advanced oversight and management of network systems to ensure seamless operations.<br>• Collaborate on the design and implementation of network architecture, offering guidance on complex escalations.<br>• Develop and refine helpdesk systems, incorporating automation to enhance efficiency.<br>• Participate in occasional night migrations and ensure the successful execution of these activities.<br>• Operate autonomously, demonstrating strong problem-solving skills and minimal need for supervision.
We are looking for a Systems Administrator to support and enhance the daily technology operations of our organization in Rye Brook, New York. This role combines infrastructure oversight, end-user support, vendor coordination, and project execution, making it ideal for someone who is comfortable balancing strategic priorities with hands-on technical work. The successful candidate will help maintain a reliable IT environment, guide technology-related initiatives, and serve as a trusted resource for employees and business partners.<br><br>Responsibilities:<br>• Oversee core systems administration activities across server, virtualization, messaging, fax, and hosted network environments to maintain stable and secure operations.<br>• Lead technology initiatives from planning through deployment, while also participating directly in implementation and follow-through.<br>• Provide first-line technical assistance to employees by troubleshooting desktops, printers, scanners, and other day-to-day workstation issues, and offering practical user guidance.<br>• Administer IT spending by tracking budget needs, evaluating technology purchases, and coordinating procurement activities.<br>• Act as a key point of coordination between staff, operational teams, leadership, and external providers to ensure technology needs are clearly communicated and addressed.<br>• Perform routine maintenance tasks such as reviewing system logs, applying updates to servers and workstations, and managing backup processes for both local and remote environments.<br>• Supervise relationships with a broad group of technology vendors, including managed service partners, to support service quality and issue resolution.<br>• Support employee onboarding and offboarding by preparing, assigning, updating, and removing technology access and equipment as needed.<br>• Assist clients and internal stakeholders with a variety of technical needs, and contribute to website upkeep or scripting-related improvements when applicable.