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6 results for Help Desk Tier 2 in Rutherford, NJ

PC Technician

Manasquan, NJ
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management. Responsibilities:• Manage user accounts and routine administrative tasks within the Google Admin environment.• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.• Support general IT help desk activities related to end-user hardware and device readiness.• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.
2026-09-03T15:28:39Z

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent / Full Time
75000.00 - 90000.00 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-08-28T12:23:42Z

Netsuite Administrator (Finance & Account Modules REQ)

Fort Lee, NJ
onsite
Permanent / Full Time
115000.00 - 140000.00 USD / Yearly
We are seeking an experienced Senior NetSuite Administrator to own the administration, optimization, governance, and continuous improvement of a growing organization's NetSuite ERP platform. This individual will serve as the primary NetSuite subject matter expert, ensuring the system remains stable, scalable, secure, and aligned with evolving business needs.Working closely with Finance, Accounting, Operations, IT, Procurement, and business leaders, the Senior NetSuite Administrator will drive automation, improve business processes, support acquisitions and expansion, maintain integrations, develop reporting solutions, and provide guidance on NetSuite best practices. This is a hands-on role that combines technical expertise with strong business acumen. Key Responsibilities: <ul><li>Serve as the primary administrator and subject matter expert for NetSuite.</li><li>Manage system configuration, stability, performance, governance, and change management.</li><li>Configure and maintain custom fields, forms, records, workflows (SuiteFlow), saved searches, dashboards, KPIs, and reports.</li><li>Manage user provisioning, roles, permissions, and role-based access controls.</li><li>Maintain subsidiaries, departments, classes, tax configurations, accounting settings, and sandbox environments.</li><li>Participate in NetSuite release testing and coordinate approved changes into production.</li><li>Partner with business leaders to analyze processes, identify automation opportunities, and improve operational efficiency across Procure-to-Pay, Order-to-Cash, Record-to-Report, purchasing, inventory, vendor management, and financial close.</li><li>Develop financial, operational, and executive reporting using saved searches, dashboards, KPIs, and reports.</li><li>Manage integrations between NetSuite and external applications, including troubleshooting, testing, monitoring, and coordinating enhancements with internal teams and vendors.</li><li>Maintain data integrity, support CSV imports/exports, coordinate data migrations, and assist with acquisitions and new business onboarding.</li><li>Manage security, conduct periodic access reviews, monitor audit trails, enforce segregation of duties, and support compliance initiatives.</li><li>Provide Tier II/III NetSuite support, troubleshoot issues, create documentation, train users, and promote adoption of system capabilities.</li><li>Coordinate with NetSuite support, implementation partners, integration vendors, and third-party providers on upgrades, enhancements, and issue resolution.</li><li>Continuously identify opportunities to improve workflows, increase automation, enhance reporting, and optimize system performance.</li></ul>Success in the First Year: The successful candidate will take full ownership of day-to-day NetSuite administration, maintain platform stability and security, improve workflows through automation, enhance executive reporting, reduce manual processes, improve user adoption, support future business growth, and establish strong governance and change management practices while ensuring reliable integrations and high-quality data.
2026-08-14T12:38:39Z

Senior Director, Information Technology (BioPharma)

Morristown, NJ
onsite
Permanent / Full Time
210000.00 - 255000.00 USD / Yearly
The Senior Director, Information Technology will lead enterprise technology strategy, infrastructure, cybersecurity, GxP validation, SOX compliance, and application roadmaps for a late-stage clinical biopharmaceutical company transitioning to commercialization. This hands-on leader will scale capabilities, establish governance, manage a small internal team alongside MSPs/consultants, and align IT with corporate goals while partnering with executive leadership, auditors, and regulatory stakeholders.Key Qualifications<ul><li>Commercial Launch Experience: Must have led an IT organization through a BioPharma commercial launch (e.g., Phase 3 through launch/commercialization).</li><li>Compliance & Technical Depth: Deep, hands-on experience in GxP (21 CFR Part 11, GAMP 5) and SOX environments. Comfortable executing work directly, not just delegating.</li><li>Cybersecurity & Risk: Proven success overseeing cybersecurity programs, threat management, compliance, and risk frameworks.</li><li>Strategic Business Partnering: Strong track record collaborating with executive and cross-functional leadership to translate business needs into technology solutions.</li></ul>Key Responsibilities<ul><li>Strategy & Leadership: Develop and execute the IT roadmap, strategy, and budget. Present risk, progress, and investments to executive leadership and Audit/Board committees. Build lightweight project intake and prioritization governance.</li><li>GxP & Quality Validation: Own the Computer System Validation (CSV) program, risk assessments, IQ/OQ/PQ protocols, traceability matrices, and change control in accordance with 21 CFR Part 11 and GAMP 5. Maintain audit readiness and data integrity.</li><li>SOX Compliance: Manage IT General Controls (ITGCs) covering logical access, change management, and operations. Coordinate auditor walkthroughs, evidence collection, and remediation.</li><li>Cybersecurity & Operations: Direct managed security service providers (MSSPs) on incident response, vulnerability management, penetration testing, endpoint protection, and DLP. Develop IT policies to protect corporate IP.</li><li>Infrastructure & Helpdesk: Oversee infrastructure, Windows/Azure environments, and IT helpdesk vendors, providing hands-on escalation support when needed.</li><li>AI & Innovation: Partner with leadership to identify high-value AI/automation opportunities (e.g., M365 Copilot, ERP/validated system AI capabilities). Evolve AI acceptable-use policies, vendor due diligence, and CSV impact assessments.</li><li>Vendor & Team Management: Lead a small internal team while optimizing an ecosystem of MSPs, validation partners, and software vendors. Negotiate IT outsourcing agreements.</li></ul>
2026-09-08T19:33:43Z

Tax Manager

Princeton, NJ
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
An International Fortune Consumer Products company in Princeton seeks a Tax Manager with ten plus years of tax experience with a Top Tier CPA firm or an international company. Prior supervisor experience along with experience in tax compliance and planning for a multinational company is required. This is a hybrid position and will be in Princeton 2 to 3 days per week. This opportunity will be involved in compliance, planning, transfer pricing, etc. The Tax Manager will also be involved in the taxation issues relating to all investment transactions. The manager will also interface with general accounting and benefits in providing guidance on various tax issues. A CPA, and MST of JD is ideal along with a strong management experience in taxation. The company offers an excellent compensation and benefits package including Medical, Dental, and Vision, (including bonus and pension plan). To apply please E-Mail a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss.
2026-08-27T20:48:54Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-09-09T00:23:37Z