Add your latest resume to match with open positions.

3 results for Help Desk Tier 2 in Rutherford, NJ

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality. Responsibilities: • Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity. • Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured. • Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity. • Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required. • Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history. • Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
2026-08-06T00:00:00Z

Receptionist - Level 2

New York, NY
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for an experienced Receptionist to support daily front office operations in New York. This is a Contract position covering a short-term leave assignment for approximately one month to five weeks, with potential for extension. The person in this role will serve as a key point of contact for visitors, employees, and vendors while helping maintain an organized, responsive, and detail-oriented workplace environment. Responsibilities:• Welcome visitors, answer incoming calls, and provide courteous front desk support for the office.• Coordinate meeting and event logistics, including reserving space, arranging room setup, and ensuring materials or supplies are delivered on time.• Handle workplace service requests such as mail distribution, office supply coordination, onboarding support, and follow-up on janitorial or maintenance needs.• Respond to employee, guest, and coworker questions or concerns promptly and resolve routine issues with a service-focused approach.• Work with external vendors and internal teams to support office operations and ensure requested services are completed efficiently.• Follow building security practices and emergency procedures, escalating issues to the appropriate contacts to help protect everyone on site.• Assist with scheduling dining reservations or business-related activities on behalf of requestors as needed.• Communicate clearly with team members and carry out assigned tasks according to established procedures and manager direction
2026-08-14T00:00:00Z

PC Technician

New Brunswick, NJ
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting. Responsibilities: • Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility. • Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive. • Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment. • Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed. • Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff. • Respond to service requests in a timely manner and document completed work, equipment updates, and support activities. • Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs. • Coordinate with internal technical teams when issues require escalation or additional system-level support.
2026-07-21T00:00:00Z