We are looking for a Solutions Architect to join a Marketing/PR organization in New York, New York on a contract basis with the potential to become permanent. In this role, you will partner with clients and internal teams to shape effective technical solutions, guide implementation planning, and create a strong onboarding experience from the start. This position is ideal for someone who combines architectural insight with client-facing communication and can translate business needs into practical, scalable approaches.<br><br>Responsibilities:<br>• Guide client onboarding engagements and service initiatives, ensuring projects begin with clear direction and strong execution.<br>• Develop and refine onboarding workflows, documentation, and supporting materials to improve delivery efficiency and elevate the customer experience.<br>• Partner with customer success, product, and engineering teams to define how solutions align with each client’s existing technology environment.<br>• Manage technical workstreams across client-facing and internal initiatives, keeping deliverables organized, accurate, and aligned with quality expectations.<br>• Capture business and technical requirements with precision, documenting scope, architecture decisions, and integration strategies for successful delivery.<br>• Represent customer use cases and implementation feedback to product teams to help inform future platform enhancements.<br>• Coordinate with cross-functional stakeholders to maintain alignment throughout the engagement lifecycle and support a consistent client experience.<br>• Drive strong time-to-value by overseeing solution design and project outcomes that meet high technical standards.