We are looking for a Director of Client Services to lead a portfolio of client engagements while strengthening service quality, operational consistency, and long-term account success. This role is based in New York, New York, and requires a confident leader who can guide senior client conversations, improve delivery processes, and support business growth. The ideal candidate brings strong judgment, operational discipline, and a people-focused leadership style that helps teams perform at a high level.<br><br>Responsibilities:<br>• Direct a range of active client engagements, ensuring deliverables are completed according to agreed timelines, objectives, and quality expectations.<br>• Review account performance on a regular basis to evaluate relationship health, surface potential concerns early, and coordinate solutions before issues escalate.<br>• Grow existing partnerships by identifying additional client needs, contributing to renewals, and helping expand services across the account portfolio.<br>• Lead executive-level client discussions, present recommendations clearly, and provide hands-on senior support when complex situations require it.<br>• Assist with business development efforts by shaping proposals, supporting presentations, and helping define scopes for prospective engagements.<br>• Build and refine delivery frameworks that support consistent execution, including planning rhythms, quality checks, milestone oversight, and account strategy reviews.<br>• Partner with practice leaders to align staffing decisions across engagements, balancing client priorities with team capacity and development opportunities.<br>• Guide the launch of new client work by ensuring teams begin with clear responsibilities, defined goals, and measurable outcomes.<br>• Maintain strong communication channels between leadership and account teams so priorities, risks, and decisions remain visible and actionable.<br>• Lead, coach, and develop client service team members while contributing to hiring, onboarding, performance feedback, and the operating routines that keep work moving efficiently.
<p>Benefits:</p><ul><li>401k</li><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid time off</li><li>Hybrid </li></ul><p> </p><p>My client, a growing private equity service company located in Woodbridge with hybrid schedule (only 2 days in office), has an opportunity for an Accounting Manager. </p><p>• This role will also handle the monthly accounting for the company’s holding company subsidiaries, which includes, but not limited to, purchase accounting (ASC 805), leases (ASC 842) and the company’s debt.</p><p> • This role sits within Corporate Finance and works in close partnership with Corporate Development, business segment leadership, external advisors, and lenders. </p><p>• The role requires strong analytical and execution skills, executive presence, and the ability to handle complex workstreams in high-stakes, time-sensitive environments. </p><p>• Work closely with business segment leadership to evaluate revenue and cost synergies, integration risks, and execution feasibility.</p><p> • Assess target financial statements (cash vs. accrual), revenue recognition, working capital dynamics, and sustainability of earnings.</p><p> • Help to develop clear, decision-oriented financial diligence conclusions for senior management.</p><p> • Partner with Corporate Development on pro forma modeling, valuation analysis, and deal structuring.</p><p>• Own quality of earnings (QoE) processes, coordinating third-party advisors and internal stakeholders.</p><p> • Assess target operating models and financial processes to inform financial integration planning.</p><p> • Handle the monthly accounting for acquisition related Intangible Assets, Goodwill, acquisition related liabilities and equity transactions.</p><p> • Act as a trusted finance partner to Corporate Development, Corporate Finance, and business segment leaders.</p><p> • Interface with external auditors, valuation firms, lenders, and advisors on transaction-related matters.</p><p> • Work with Corporate Development to prepare clear, concise materials for executive leadership and Board-level discussions.</p><p> • Provide support to annual corporate audit and ability to interface with external audit team.</p><p> • Key contact person for external auditors</p><p>• Serve as the primary finance lead for post-acquisition financial integration, including opening balance sheet reconciliation, invoicing and billing transition, etc.</p>
<p>Our client, a well-established organization in a highly regulated industry, is seeking a <strong>Data & Analytics Developer</strong> to support and enhance enterprise reporting, analytics, and data platform initiatives during a planned leave coverage engagement.</p><p>This consultant will play a key role in developing and supporting Power BI and Microsoft Fabric solutions that enable data-driven decision making across the organization. The ideal candidate will have a blend of business intelligence, data engineering, and analytics experience, with strong Power BI, Fabric, and SQL expertise.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards, reports, datasets, and semantic models.</li><li>Build and support Microsoft Fabric solutions, including Lakehouse, Data Warehouse, and Data Factory components.</li><li>Develop data pipelines and ETL/ELT processes to support reporting and analytics initiatives.</li><li>Translate business requirements into scalable reporting and analytics solutions.</li><li>Create executive dashboards, KPI scorecards, and interactive visualizations.</li><li>Implement and manage row-level security and data governance standards.</li><li>Optimize report performance, data models, and SQL queries.</li><li>Support enhancements, issue resolution, and ongoing maintenance of analytics solutions.</li><li>Collaborate with business stakeholders, technical teams, and project resources throughout the development lifecycle.</li><li>Assist with enabling AI and Copilot capabilities within Power BI and Microsoft Fabric environments.</li><li>Participate in testing, deployment, documentation, and production support activities.</li></ul><p><br></p><p><br></p>
<p>A global organization is seeking an experienced <strong>Internal Audit Manager</strong> to join its growing audit team. This role is responsible for planning and executing financial, operational, and compliance audits across multiple business units throughout North and South America. The ideal candidate will bring a strong internal audit background, excellent communication skills, and the ability to partner with senior leadership to strengthen controls, improve processes, and mitigate risk. This is a hybrid role with travel. </p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and execute internal audit engagements, including financial, operational, and compliance audits.</li><li>Conduct risk assessments and develop audit plans to address key business risks.</li><li>Design audit programs, procedures, schedules, and testing methodologies.</li><li>Evaluate internal controls and business processes, identifying opportunities for improvement.</li><li>Prepare and present audit findings and recommendations to management and executive leadership.</li><li>Draft audit reports and ensure timely follow-up on remediation efforts.</li><li>Maintain detailed audit documentation and ensure confidentiality of sensitive information.</li><li>Build strong relationships with stakeholders across various departments and business functions.</li><li>Support the development and execution of the annual audit plan.</li><li>Assist with special projects, investigations, and other internal audit initiatives as needed.</li><li>Coordinate with external consultants and third-party audit resources when necessary.</li><li>Stay current on industry trends, audit standards, and best practices.</li></ul><p><br></p><p><br></p>
<p>The Senior Director, Information Technology will lead enterprise technology strategy, infrastructure, cybersecurity, GxP validation, SOX compliance, and the business application roadmap for a growing late-stage clinical biopharmaceutical organization transitioning toward commercialization.</p><p><br></p><p>This role will architect scalable technology capabilities, establish practical governance, and align IT with business objectives. The leader will manage a small internal IT team, oversee managed service providers and consultants, and partner with executive leadership, functional leaders, auditors, and regulatory stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute the IT strategy, roadmap, budget, and investments in alignment with corporate objectives; communicate strategy, risk, and progress to executive, Board, and Audit Committee audiences.</li><li>Serve as a strategic IT partner to business leaders, translating operational and regulatory needs into technology solutions and measurable outcomes.</li><li>Own the Computer System Validation (CSV) program for GxP systems, including validation strategy, risk assessments, IQ/OQ/PQ documentation and execution, periodic reviews, and validated-state change control in accordance with 21 CFR Part 11 and GAMP 5.</li><li>Own SOX IT General Controls, including logical access, change management, and IT operations; oversee control design, walkthroughs, evidence collection, remediation, and auditor coordination.</li><li>Maintain audit and inspection readiness for IT systems, records, and data integrity.</li><li>Establish lightweight IT governance for project intake, prioritization, tracking, and status reporting.</li><li>Develop business cases and investment plans for infrastructure, security, compliance, and control improvements.</li><li>Develop project plans and review system specifications, designs, and test results against business requirements.</li><li>Evaluate and manage technology vendors and service providers, including negotiating IT outsourcing agreements.</li><li>Lead the cybersecurity program through managed security providers and consultants, covering risk assessments, incident response, forensic analysis, network/application/platform security, penetration testing, vulnerability management, endpoint protection, and data loss prevention.</li><li>Develop and enforce IT policies, procedures, and operating instructions supporting company SOPs, 21 CFR Part 11, SOX, and protection of intellectual property.</li><li>Oversee the IT service desk provider, manage escalations, and provide hands-on support when necessary.</li><li>Lead and develop a small internal IT team while managing an extended ecosystem of service providers, consultants, and validation partners.</li><li>Partner with leadership to identify high-value AI and automation opportunities and develop an adoption roadmap.</li><li>Evolve AI governance and acceptable-use policies covering data classification, confidentiality, intellectual property, vendor/model due diligence, human oversight, and documentation.</li><li>Evaluate and implement AI capabilities within existing platforms, including Microsoft 365 Copilot and AI functionality embedded in validated life sciences and ERP systems, with validation impact assessments as appropriate.</li><li>Drive responsible AI adoption through training, guardrails, and internal champions while managing security, quality, and regulatory risks.</li></ul>
<p><strong>A growing publicly traded biopharmaceutical organization is seeking a Director, Financial Reporting to lead SEC reporting, technical accounting, SOX compliance, and internal controls. This leadership role partners closely with executive management, auditors, legal counsel, investor relations, and cross-functional business teams to ensure accurate financial reporting and regulatory compliance.</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead the preparation and filing of SEC reports, including Forms 10-K, 10-Q, 8-K, earnings releases, proxy statement financial disclosures, and XBRL reporting.</strong></li><li><strong>Oversee external financial reporting processes, ensuring compliance with SEC, U.S. GAAP, FASB, and NASDAQ requirements.</strong></li><li><strong>Manage technical accounting research, accounting policy development, and implementation of new accounting standards.</strong></li><li><strong>Direct SOX 404 compliance efforts and maintain a strong internal control environment over financial reporting.</strong></li><li><strong>Serve as the primary liaison with external auditors, internal auditors, legal counsel, and other key stakeholders.</strong></li><li><strong>Review complex accounting matters including financing transactions, stock compensation, acquisitions, divestitures, and impairment analyses.</strong></li><li><strong>Coordinate quarterly earnings release reporting, Audit Committee materials, disclosure checklists, and audit support schedules.</strong></li><li><strong>Lead, mentor, and develop accounting staff while driving process improvements and reporting efficiencies.</strong></li></ul><p><br></p>
<p>We are seeking an experienced <strong>Event Manager</strong> to lead conference center planning operations within a premier corporate environment. This role is responsible for overseeing a team of planners, driving exceptional customer experiences, collaborating with senior business leaders, and ensuring seamless execution of meetings, conferences, and special events.</p><p><br></p><p>The ideal candidate will have a <strong>strong background in 5-star hospitality</strong>, conference services, event planning, or food and beverage operations and possess a proven track record of team leadership, operational excellence, and stakeholder management.</p><p><br></p><p>Key Responsibilities</p><p>Team Leadership & Development</p><ul><li>Lead, mentor, and develop a team of conference center planners.</li><li>Assign events based on planner expertise and workload.</li><li>Conduct performance reviews, coaching, training, and professional development activities.</li><li>Foster a collaborative, service-focused culture across the planning team.</li></ul><p>Event & Conference Management</p><ul><li>Oversee multiple meetings and events simultaneously.</li><li>Ensure successful planning, coordination, and execution of conferences, executive meetings, receptions, and special events.</li><li>Conduct pre-event and post-event reviews to enhance service delivery and client satisfaction.</li><li>Maintain accurate event documentation within the Event Management System (EMS).</li></ul><p>Stakeholder & Client Engagement</p><ul><li>Partner with senior management, line-of-business leaders, and internal stakeholders.</li><li>Act as a trusted advisor regarding event strategy, execution, and customer experience.</li><li>Manage escalations professionally and effectively.</li><li>Deliver exceptional hospitality and customer service experiences.</li></ul><p>Operational Excellence</p><ul><li>Monitor and improve meeting space utilization and planning workflows.</li><li>Enforce standard operating procedures and service standards.</li><li>Participate in operational reviews and continuous improvement initiatives.</li><li>Support reception desk activities and day-to-day conference center operations as needed.</li></ul><p>Risk, Compliance & Reporting</p><ul><li>Ensure adherence to operational, risk, and compliance standards.</li><li>Track performance metrics and operational reporting.</li><li>Lead projects designed to improve facilities, team performance, and the overall client experience.</li></ul>
<p>🚨 New Finance Opportunity | High-Growth PE-Backed Environment 🚨</p><p>My client is an exceptional high-growth portfolio company backed by an impressive private equity firm in NYC. I have partnered with the CFO on several Finance and Accounting hires to their team, all of those were net new due to growth, due to recent M& A acquisitions and organic growth within the business!!!</p><p> </p><p>The Sn. Director of Finance is adding net new Finance Manager role to the team. This is a true FP& A role, NOT an accounting role in disguise.</p><p> </p><p>Why this role stands out:</p><ul><li>Newly created position driven by company growth</li><li>High visibility within the CFO team, finance leadership, and business unit heads</li><li>Significant cross-functional exposure across marketing, sales, and brand teams</li><li>Ownership of corporate FP& A, SG& A, budgeting, forecasting, reporting, dashboards, KPIs, and private equity reporting</li><li>Opportunity to support corporate development on the 5-year plan</li><li>Exposure to AI enablement initiatives within finance, including use of Claude</li><li>Modeling experience is a plus, especially around cash flow</li><li>At this time this role will not manage, but as they continue to add head count this will come down the road</li></ul><p> </p><p>As always, this is a permanent, full time, fully benefited salaried position (this is NOT a temp role or temp to perm).</p><p> </p><p>They are in the office 5 days a week in Midtown, there is no flexibility on this.</p><p> </p><p>💼 Compensation Package based on experience:</p><p>Between $120 - $150k base</p><p>+ discretionary bonus</p><p>+ Equity</p><p> </p><p>Who are you?</p><ul><li>Ideally coming out of either a high growth startup or high growth mid cap company</li><li>Ideally out of a commercial industry (CPG, ecomm, tech, media)</li><li>Private Equity experience is a huge +</li><li>A self-starter who can take initiative without a lot of hand-holding</li><li>Comfortable in a startup-style, high-growth environment</li><li>Sharp, polished, and confident in presentations to Senior and Executive Leadership</li><li>Teachable, motivated, and able to ramp up quickly</li><li>Someone with the right attitude and a genuine desire to learn and grow</li><li>MBA is highly desirable </li><li>5+ years of experience </li></ul><p> </p><p>Exceptional communications skills are required. A great dynamic personality and the ability to work along your fellow colleagues is crucial. He or she must be able to effectively collaborate with individuals both inside and outside the company.</p><p> </p><p>If you would like to be considered for this position, please email your resume in a word document to </p><p>Kevin.Chin@Roberthalf</p>
<p>A rapidly growing consumer-focused company is seeking a Director of Legal to lead and manage its in-house legal function. This individual will oversee intellectual property, commercial contracting, marketing compliance, and general corporate matters while partnering closely with senior leadership and cross-functional teams. This is a highly visible opportunity for an experienced attorney looking to serve as a strategic business partner and help build and scale an in-house legal department.</p><p>Responsibilities include:</p><ul><li>Managing the company’s domestic and international trademark portfolio in partnership with external intellectual property counsel, including searches, filings, maintenance, enforcement, prosecution, and strategic portfolio development</li><li>Overseeing patent portfolio management, including filings, prosecution, enforcement, and coordination with outside IP counsel</li><li>Leading brand protection initiatives, including counterfeit and infringement enforcement strategies across expanding retail and distribution channels</li><li>Managing the full lifecycle of commercial agreements, including drafting, reviewing, negotiating, executing, and maintaining contracts</li><li>Negotiating and overseeing retailer agreements, vendor contracts, supplier agreements, co-op agreements, and other commercial arrangements across domestic and international markets</li><li>Developing and implementing contract standards, templates, and internal processes to streamline legal operations and reduce reliance on outside counsel for routine matters</li><li>Serving as the primary point of contact for outside counsel and external legal service providers, including management of legal spend and strategic allocation of resources</li><li>Handling general corporate legal matters, including entity management, corporate governance support, and compliance-related filings</li><li>Managing insurance-related matters, including renewals, claims coordination, and collaboration with finance and operational stakeholders</li><li>Building and enhancing internal legal processes, systems, and infrastructure to support company growth</li><li>Acting as a strategic advisor to executive leadership on legal risk, commercial transactions, operational matters, and broader business initiatives</li></ul><p><br></p>
<p><strong>Our client is a developmental stage pharmceutical company seeking a Director of Accounting (Hybrid | Parsippany, NJ). </strong></p><ul><li><strong>Lead the monthly and quarterly close process, US GAAP consolidations, account reconciliations, cash flow reporting, and financial analysis across multiple domestic and international entities.</strong></li><li><strong>Manage SEC reporting support, internal controls, SOX compliance, audit coordination, treasury activities, debt covenant reporting, and statutory reporting requirements.</strong></li><li><strong>Drive process improvements, system enhancements, and automation initiatives to increase efficiency, strengthen controls, and improve reporting accuracy.</strong></li><li><strong>Serve as the functional owner of the NetSuite ERP system, partnering with Finance, IT, and business leaders to optimize financial reporting and operational processes.</strong></li><li><strong>Provide leadership, coaching, and development to accounting team members while fostering strong cross-functional relationships throughout the organization.</strong></li><li><strong>Collaborate with FP& A, tax, and business partners to deliver financial insights, support strategic decision-making, and enhance organizational financial transparency.</strong></li><li><strong>Qualified candidates will possess a CPA, a Bachelor's degree in Accounting or Finance, 10+ years of accounting experience including Big Four public accounting and public company experience, with biotech/pharmaceutical industry expertise and NetSuite experience strongly preferred.</strong></li></ul><p><br></p>
We are looking for an experienced Human Resources Director to lead core HR operations and help shape a positive, compliant, and high-performing workplace in Hauppauge, New York. This role is ideal for a strategic people leader who can balance day-to-day human resources management with long-term planning across employee relations, benefits, and policy administration. The successful candidate will bring strong leadership experience, sound judgment, and a deep understanding of compensation, compliance, and employee support programs.<br><br>Responsibilities:<br>• Lead the human resources function, providing direction across employee relations, policy administration, benefits oversight, and organizational HR practices.<br>• Guide managers and leadership on workplace matters, including performance concerns, conflict resolution, and employee engagement strategies.<br>• Oversee compensation and benefits programs to ensure competitiveness, accuracy, and alignment with business goals.<br>• Maintain HR policies, procedures, and records while ensuring practices meet applicable labor laws and regulatory standards.<br>• Supervise and develop HR staff, establishing priorities and promoting consistent, high-quality service delivery.<br>• Partner with leadership to support workforce planning, organizational development, and talent management initiatives.<br>• Review and improve HR processes to strengthen efficiency, consistency, and the overall employee experience.<br>• Monitor compliance requirements and recommend updates to programs or policies as employment regulations evolve.
<p><strong><u>HR Generalist</u></strong> - Construction Company</p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><em>*Fully onsite role, 5 days per week in office*</em></p><p><br></p><p>In addition to core HR functions, this position will be heavily focused in recruiting and onboarding field staff employees. Prior experience within the construction or manufacturing industry recruiting for laborers and/or warehouse workers is required for this position.</p><p><br></p><p>Robert Half has partnered with a construction industry client in their search of an HR professional to join their growing organization. This is open due to growth! Fully hands-on HR role with recruiting, onboarding, employee relations, compliance, etc. This role partners with both field leadership and office teams to attract talent, maintain compliant employment practices, and provide dependable employee support across a range of business functions. The ideal candidate brings strong recruiting skills, sound HR judgment, and the ability to manage priorities in a fast-moving, hands-on environment.</p><p><br></p><p><em><u>Responsibilities:</u></em></p><p>• Lead recruitment efforts for a wide range of positions, including field crews, shop staff, administrative personnel, supervisors, managers, fleet, safety, and operations team members.</p><p>• Build candidate pipelines using multiple channels such as online job platforms, social media, employee referrals, trade schools, workforce development programs, industry contacts, and direct outreach.</p><p>• Oversee the recruitment process from job advertisement through onboarding, including candidate screening, interview coordination, pre-employment checks, offer preparation, and new employee setup.</p><p>• Partner with leadership to anticipate staffing needs and support practical workforce planning across departments.</p><p>• Maintain accurate HR documentation, including applicant tracking records, personnel files, and employment compliance materials.</p><p>• Assist in upholding employment law compliance related to wage and hour practices, work authorization, recordkeeping, and other applicable labor requirements.</p><p>• Support the HR Director with employee relations matters, policy administration, benefits coordination, payroll-related updates, separations, audits, and assigned HR projects.</p><p>• Serve as a resource to employees and managers by providing timely guidance on HR processes, policies, and general employment questions.</p><p><br></p><p><br></p><p>Our client offers a salary range of $80-115k depending on experience, and they also have a very strong benefits package that includes low premium medical/dental/vision plans, 401k match, and 2+ weeks of paid time off.</p><p><br></p><p><strong>For immediate consideration,</strong> please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com. </u>All inquiries will remain confidential.</p><p><br></p>
<p>We are looking for a Customer Success Team Lead to guide a frontline support team and help deliver an outstanding experience for customers in New York, New York. This position is suited for a hands-on leader who can coach team members, address complex service concerns, and keep daily operations running efficiently. The ideal candidate brings a strong customer focus, sound judgment, and the ability to foster a collaborative, high-accountability environment.</p><p><br></p><p>Responsibilities:</p><p>• Guide and support customer success representatives throughout daily operations, offering coaching that improves service quality and team performance.</p><p>• Oversee incoming work queues and service activity to help the team meet response expectations and maintain consistent coverage.</p><p>• Manage complex or escalated customer situations, working toward prompt and well-considered resolutions.</p><p>• Evaluate customer interactions and written records to promote accuracy, compliance, and strong service standards.</p><p>• Assist with training efforts for both new hires and current staff, reinforcing procedures and encouraging ongoing development.</p><p>• Recognize recurring service challenges or workflow inefficiencies and share actionable observations with leadership.</p><p>• Coordinate with internal partners to resolve issues, streamline support activities, and improve the customer experience.</p><p>• Set a positive example through dependable leadership, professionalism, and a strong commitment to customer care.</p><p><br></p><p>If this person is you, please apply today!</p>
<p>We are looking for a Content Manager to support digital content operations for a manufacturing organization based in Parsippany, New Jersey. This Long-term Contract position will focus on maintaining accurate, engaging, and well-organized product content across multiple brand websites while partnering with cross-functional teams to deliver a strong customer experience. The ideal candidate brings hands-on expertise in content publishing platforms, digital asset coordination, and website quality assurance within a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee product onboarding and ongoing content maintenance across several brand websites, ensuring information, imagery, and supporting assets remain current and consistent.</p><p>• Create, edit, and publish web content using platforms such as Adobe Experience Manager, Shopify, and Klaviyo while applying user experience best practices.</p><p>• Coordinate with product, marketing, and global stakeholders to gather pricing, documents, creative assets, and other materials needed for accurate product launches.</p><p>• Lead assigned digital initiatives by tracking milestones, communicating status updates, addressing stakeholder questions, and keeping deliverables aligned with expectations.</p><p>• Monitor project risks and operational challenges, develop practical solutions, and take early action to prevent delays or quality issues.</p><p>• Execute quality checks for landing pages, promotional offers, site copy, and functional site elements to confirm content accuracy and site performance before and after publishing.</p><p>• Maintain an organized library of digital content and creative assets, and share newly available materials with internal teams to support ongoing campaigns and site updates.</p><p>• Investigate and resolve publishing or production problems by partnering with internal technical teams and external development resources to restore timely site operations.</p><p>• Work with cross-functional partners to translate business needs into clear digital requirements and implement content updates that support customer-facing goals.</p><p><br></p><p>02720-0013424624</p><p><br></p>
<p>We are looking for an experienced Principal Architect to shape the long-term technical direction of enterprise applications and shared platform capabilities in New Jersey. This role combines strategic architecture leadership with hands-on technical contribution, helping teams modernize complex systems and align product development with a scalable, secure, and unified technology landscape. The position works closely with engineering, product, data, security, and infrastructure leaders to create practical architecture standards and drive adoption across multiple teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Set the architectural vision for enterprise platforms and translate that vision into a clear future-state roadmap across products and engineering groups.</p><p>• Design a centralized data and shared services platform that supports identity and access capabilities, integration services, master data management, search, APIs, analytics, governance, and reusable platform components.</p><p>• Create reference architectures, technical patterns, and phased implementation plans that enable teams to adopt new capabilities incrementally.</p><p>• Guide the modernization of legacy and mission-critical applications through staged architectural approaches that protect operational continuity.</p><p>• Reduce duplication across systems and processes by defining scalable shared services, streamlined integrations, and consistent data flows.</p><p>• Build and validate key technical components, proofs of concept, and prototypes to support architectural decisions.</p><p>• Partner with engineering teams to ensure solution design and delivery choices are aligned with enterprise standards, security expectations, and long-term platform goals.</p><p>• Establish effective architecture review practices, decision frameworks, and engineering standards that improve reliability, observability, maintainability, performance, and scalability.</p><p>• Encourage thoughtful adoption of AI-assisted development practices and AI-enabled technical solutions where they provide measurable value.</p><p>• Advise and mentor senior engineers while clearly communicating architectural direction and tradeoffs to both technical and executive stakeholders.</p>
<p>We are looking for an organized Account Specialist to support daily client account activities near Mahwah, New Jersey. This contract position has the potential to become permanent and will partner closely with an Account Manager to handle administrative requests, coordinate service-related tasks, and keep projects moving efficiently. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple priorities while serving as a reliable point of support for account operations.</p><p><br></p><p>Responsibilities:</p><p>• Carry out daily assignments provided by the Account Manager and adjust focus as business priorities change throughout the day.</p><p>• Research internal company resources to gather accurate information, respond to questions, and build familiarity with association-related matters.</p><p>• Prepare and submit proposal requests for upcoming projects, ensuring all required details are complete and properly documented.</p><p>• Create and process work orders while monitoring each request through completion in alignment with established procedures.</p><p>• Draft and distribute routine account correspondence, including budget notices, annual meeting communications, and form-related letters.</p><p>• Coordinate with vendors to obtain project proposals, review scope details, compare pricing, and organize information for decision-making.</p><p>• Track project updates and communicate relevant status information to the community and other stakeholders as needed.</p><p>• Support the overall execution of account services by maintaining organized records and helping ensure timely follow-up on open items.</p>
We are looking for a Programmatic Strategist to lead audience-first media planning and campaign execution for digital advertising initiatives in New York, New York. This hybrid role is ideal for someone who can translate business goals into data-informed programmatic strategies, optimize performance across DSP environments, and collaborate effectively with internal and external partners. The position offers the opportunity to shape campaign direction, uncover growth opportunities, and drive measurable outcomes through smart media investment decisions.<br><br>Responsibilities:<br>• Develop end-to-end programmatic media strategies aligned with campaign objectives, target audiences, and performance goals.<br>• Manage campaign activation, pacing, and optimization across DSP platforms, with a strong emphasis on The Trade Desk.<br>• Analyze delivery, engagement, and conversion trends to refine bidding, targeting, inventory selection, and budget allocation.<br>• Partner with cross-functional stakeholders to build media recommendations, present insights, and support strategic decision-making.<br>• Monitor campaign health proactively and implement adjustments that improve efficiency, scale, and return on ad spend.<br>• Evaluate audience, contextual, and inventory opportunities to strengthen media performance and expand reach.<br>• Prepare clear performance updates and post-campaign recaps that highlight learnings, results, and next-step recommendations.
We are looking for a Customer Success Team Lead 2 to provide hands-on leadership and operational support for a team managing high-complexity customer service issues in New York, New York. This position is ideal for someone who brings strong judgment, a service-minded approach, and the ability to guide teams through challenging cases while maintaining quality and efficiency. The role will focus on strengthening daily operations, supporting escalations, and partnering with cross-functional teams to improve the customer experience.<br><br>Responsibilities:<br>• Direct the daily flow of complex customer cases by balancing assignments, tracking queue health, and helping the team meet service expectations.<br>• Serve as a senior point of guidance for challenging issues related to billing, claims, eligibility, enrollment, and other sensitive service concerns.<br>• Evaluate case notes, research findings, and customer-facing communications to promote accuracy, completeness, and compliance with quality standards.<br>• Mentor specialists on effective investigation methods, clear documentation, and practical resolution techniques for escalated matters.<br>• Collaborate with frontline leaders to improve escalation handling, streamline case ownership, and minimize avoidable transfers between teams.<br>• Coordinate with internal partners to address urgent customer situations and support timely resolution of high-impact concerns.<br>• Analyze recurring service challenges, operational bottlenecks, and performance patterns, then share recommendations to improve workflows and training.<br>• Contribute to the refinement of procedures, knowledge materials, and quality practices that support consistent team performance.<br>• Provide leadership with updates on service risks, aging backlog, and areas where operational improvements may be needed.