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24 results for Customer Service Specialist in Rosemont, IL

Customer Service Representative
  • Rosemont, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
  • 2025-09-08T22:04:50Z
Customer Service Representative
  • Mccook, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. This Contract-to-permanent position offers the opportunity to support customers in a fast-paced environment, addressing inquiries related to waste and garbage collection services. If you thrive in dynamic settings and enjoy delivering exceptional service, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of inbound calls daily, ranging from 30 to 90, regarding garbage collection services.</p><p>• Provide clear and accurate information to customers, ensuring their concerns are addressed promptly.</p><p>• Resolve service-related issues using effective problem-solving techniques to achieve customer satisfaction.</p><p>• Maintain professionalism and patience while working in a lively and fast-paced environment.</p><p>• Record customer interactions meticulously to ensure accurate documentation and follow-up.</p><p>• Coordinate with team members to meet collective goals while also working independently.</p><p>• Manage multiple tasks simultaneously, balancing competing priorities effectively.</p><p><br></p><p>The salary range for this position is $18/hr. to $20hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-15T13:44:19Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
  • 2025-09-04T16:04:24Z
Client Services Representative
  • Chicago, IL
  • remote
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are is seeking a dedicated <strong>Service Specialist</strong> to join our client's fast-paced, high-energy team. The Service Specialist plays a vital role in supporting one of our Insurnace Provider clients. After implementation, you'll serve as initial contact, resolving client needs and building positive relationships with various stakeholders, including our sales team, employer groups, and internal partners.</p><p>This role combines administrative support with a strong focus on relationship management, communication, and problem-solving. While this is not a sales position, you will be supporting the sales team and their clients. We're looking for someone with strong customer-facing skills and an insurance background is a plus, especially with group worksite insurance.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the first point of contact for all incoming employer-client and agent calls and emails.</li><li>Handle and triage a variety of requests, including policyholder terminations, providing invoices and payment status updates, running reports, and assisting with policy research and demographic corrections.</li><li>Serve as a liaison between external clients and internal colleagues, ensuring timely follow-up on all inquiries.</li><li>Maintain accurate and detailed documentation of all client interactions and account updates within our systems, primarily Salesforce.</li><li>Meet or exceed departmental standards for customer satisfaction and quality.</li><li>Handle ad hoc requests and other duties as assigned.</li></ul>
  • 2025-09-08T15:24:03Z
Service Specialist
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for an experienced Service Specialist to join our team in Chicago, Illinois. This long-term contract position involves providing comprehensive post-implementation support to clients, ensuring their needs are addressed efficiently and improving overall satisfaction. The ideal candidate will excel at building strong relationships with stakeholders, managing administrative tasks, and delivering exceptional service.<br><br>Responsibilities:<br>• Offer prompt and detail-oriented support to clients, addressing inquiries and resolving issues to enhance client satisfaction.<br>• Maintain accurate and up-to-date customer records by updating administrative systems and documenting policyholder interactions.<br>• Develop trust-based relationships with internal teams, employer groups, and external stakeholders to foster collaboration.<br>• Execute administrative tasks effectively, including premium billing and account updates, ensuring compliance with company policies.<br>• Meet or exceed departmental standards for quality, customer satisfaction, and key performance indicators (KPIs).<br>• Identify and address issues proactively, implementing remediation strategies and escalating concerns when necessary.<br>• Utilize critical thinking and problem-solving skills to manage diverse client needs and deliver tailored solutions.<br>• Collaborate with cross-functional teams to ensure seamless service delivery and support sales efforts.<br>• Apply project management principles to organize and prioritize work across multiple functions.<br>• Perform additional duties as assigned to support organizational goals.
  • 2025-09-06T22:34:04Z
Customer Service Representative
  • Des Plaines, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p>   </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong>   </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
  • 2025-09-08T15:44:35Z
Bilingual Spanish/English-Customer Service-Worksite Repre...
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.55 USD / Hourly
  • We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
  • 2025-09-04T21:34:44Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2025-09-05T15:18:46Z
AR Specialist
  • Libertyville, IL
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Generate and distribute customer invoices in accordance with contract terms</p><p>Monitor aging reports and follow up on outstanding balances</p><p>Investigate and resolve payment discrepancies, including deductions and chargebacks</p><p>Apply payments accurately to customer accounts and reconcile daily receipts</p><p>Collaborate with internal departments (Sales, Customer Service, Logistics) to resolve disputes</p><p>Maintain customer records and update contact/payment information</p><p>Prepare AR reports, including aging summaries and collection forecasts</p><p>Support month-end close activities and audit requests</p><p>Ensure compliance with company policies and accounting standards</p><p>Salary: $55,000 - $65,000</p><p>Benefits: Medical, Dental, Vision, 401k</p>
  • 2025-09-04T16:13:44Z
Credit and Collections Specialist
  • Skokie, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
  • 2025-08-21T19:04:12Z
Accounts Receivable Specialist
  • Lincolnshire, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.50 - 24.50 USD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team in Lincolnshire, Illinois. In this Contract-to-Permanent position, you will play a crucial role in managing financial transactions, ensuring accurate billing, and maintaining strong relationships with clients. This opportunity is ideal for a detail-oriented individual who thrives in a fast-paced environment and is eager to contribute to the organization's success.<br><br>Responsibilities:<br>• Generate customer invoices and oversee progress billing for equipment and service projects.<br>• Record and post payments received through cash, checks, and credit card transactions.<br>• Process credit card payments and ensure timely updates to financial records.<br>• Analyze customer purchase orders to ensure billing accuracy.<br>• Handle collections by proactively communicating with clients to arrange payments and resolve outstanding balances.<br>• Perform account reconciliations and investigate discrepancies using information from sales teams, control departments, and customers.<br>• Maintain organized accounts receivable files, both manually and electronically.<br>• Address and resolve irregularities or inquiries related to receivables.<br>• Assist with financial management tasks and contribute to overall financial analysis efforts.<br>• Uphold confidentiality standards and safeguard sensitive organizational information.
  • 2025-09-04T22:14:26Z
Payroll Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 130000.00 - 135000.00 USD / Yearly
  • <p><em>The salary range for this position is $130,000-$135,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Serve as the Canada payroll subject matter expert and lead.</li><li>Responsible for the Canada payroll function, including leading, managing, developing and mentoring of a Payroll Specialist and the execution of payroll in accordance with legislation and SOX requirements defined for the Canada payroll process.</li><li>Acting as back-up to the Payroll Specialist.</li><li>Supervising the preparation and submission of semi-monthly payrolls including reviewing and approving payroll reconciliations in-line with procedures, policies, and SOX (Sarbanes-Oxley) controls.</li><li>Assesses and resolves escalated payroll issues and discrepancies.</li><li>Responsible for maintenance of payroll processes, procedures and controls ensuring up to date as business/processes evolve.</li><li>Lead and review the year end payroll calculations, reconciliations, filings, (T4’s, T4A’s, Releve1, T2200, EHT, CNESST, Alberta Worker Comp, Worksafe BC etc) to ensure issued in accordance with CRA (Canada Revenue Agency) and other regulatory requirements, including other jurisdictions (i.e. United Kingdom [P60’s, P11D’s], Germany and Spain).</li><li>Own and maintain payroll SOX compliance, design of internal controls and process maps.</li><li>Perform quarterly ADP WFN user access reviews.</li><li>Lead and manage any payroll audits that may arise because of regulatory, internal, and external audits.</li><li>Provide support on financial audits that require inputs from payroll, working closely with the finance team. </li><li>Stay current on the latest regulatory changes with respect to payroll and benefits to ensure payroll policy adherence and compliance per province.</li><li>Ensure an environment of continuous improvement is maintained to sustain maximum efficiency by researching, recommending, and implementing new or enhanced policies, procedures and processes to improve operational effectiveness. </li><li>Work closely with the Talent and Culture and Benefits team in all compensation and benefit related developments, ensuring all changes are communicated to the relevant stakeholders in a timely manner. </li><li>Performs other duties as assigned.</li></ul><p> </p><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
Legal Billing Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 95000.00 USD / Yearly
  • <p>We are looking for a meticulous Legal Billing Specialist to join our team in Chicago, Illinois. In this role, you will manage billing processes, ensure accuracy in financial transactions, and support operational efficiency for legal services. You will collaborate closely with internal teams to maintain compliance and streamline billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices to ensure accuracy and compliance with billing guidelines.</p><p>• Utilize accounting software systems to manage billing and time-tracking functions effectively.</p><p>• Generate and analyze financial reports</p><p>• Collaborate with team members to optimize billing workflows and resolve discrepancies.</p><p>• Maintain client billing records and ensure timely updates in CRM systems.</p><p>• Monitor and report on billing metrics to support financial decision-making.</p><p>• Support the implementation and integration of ADP financial services tools.</p><p>• Handle inquiries related to billing, providing clear and precise communication.</p><p>• Ensure proper documentation and adherence to organizational policies for billing processes.</p>
  • 2025-09-08T20:49:00Z
Mortgage Support
  • Lake Forest, IL
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 26.40 USD / Hourly
  • <p>We are looking for a detail-oriented Mortgage Support specialist to join our team in Lake Forest, Illinois. In this Contract-to-Permanent position, you will play a key role in assisting loan officers and processors, ensuring smooth and efficient mortgage operations and accounting functions. This is an excellent opportunity to contribute to a dynamic environment while growing your expertise in mortgage lending and accounting support.</p><p><br></p><p>Responsibilities:</p><p>• Assist loan officers and processors with preparing files, entering data, and gathering necessary documentation.</p><p>• Maintain accurate and compliant client files and loan documentation in alignment with company and regulatory standards.</p><p>• Coordinate and track third-party services such as credit reports, appraisals, and title work.</p><p>• Communicate with clients, underwriters, and vendors to clarify or collect required documentation.</p><p>• Monitor and manage loan pipelines, ensuring timely follow-ups for pending items to support on-time closings.</p><p>• Process vendor invoices, prepare payment batches, and ensure accurate coding in accounting software.</p><p>• Perform bank and credit card reconciliations and handle employee expense reports and reimbursements.</p><p>• Generate reports for month-end close and assist with financial analysis as needed.</p><p>• Organize and maintain both digital and physical records for compliance and audit purposes.</p><p>• Support administrative tasks, including document filing, scanning, and records management, as well as ad hoc projects.</p>
  • 2025-08-15T19:59:23Z
Front Desk Coordinator
  • Frankfort, IL
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
  • 2025-08-26T22:35:13Z
Insurance Billing Specialist
  • Mundelein, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
  • 2025-09-10T19:34:13Z
Accounts Receivable Specialist
  • Oak Brook, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for an experienced Accounts Receivable Specialist to join our team in Oak Brook, Illinois. In this long-term contract position, you will play a key role in managing cash applications, accounts receivable records, and billing functions within the real estate and property industry. This opportunity is ideal for someone who thrives in a dynamic environment and enjoys working collaboratively to ensure financial accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and apply customer payments to accounts using the Yardi system.</p><p>• Investigate and resolve discrepancies by collaborating with internal teams to ensure proper account reconciliation.</p><p>• Maintain comprehensive and organized accounts receivable records to support financial operations.</p><p>• Review and analyze aging reports to identify overdue accounts and implement appropriate follow-up actions.</p><p>• Process tenant account adjustments and handle check issuance for prior tenants.</p><p>• Coordinate with billing and property management teams to ensure timely and accurate invoicing.</p><p>• Respond to customer inquiries regarding accounts receivable issues with professionalism and clarity.</p><p>• Generate and present financial reports related to accounts receivable for management review.</p><p>• Assist in the development of financial analysis reports to support strategic decision-making.</p><p><br></p><p>The salary range for this position is $23/hr. to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-09-15T17:03:45Z
AR Specialist
  • Chicago, IL
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p><em>The salary range for this position is $65,000-$75,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong>              </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p><p><br></p>
  • 2025-09-10T19:34:13Z
Benefits & Renewals Specialist
  • Northbrook, IL
  • onsite
  • Temporary
  • 24.00 - 29.00 USD / Hourly
  • We are looking for an experienced Benefits & Renewals Specialist to join our team on a long-term contract basis. This role is based in Northbrook, Illinois, and requires a hybrid work schedule of three days in-office and two days remote. The ideal candidate will be responsible for managing group insurance renewals, overseeing employee benefits administration, and ensuring seamless operations through effective use of Prism HR software.<br><br>Responsibilities:<br>• Gather and submit employee census data to insurance carriers to secure competitive quotes.<br>• Analyze and compare benefits plans, detailing costs, coverage options, networks, and compliance requirements.<br>• Provide ongoing support to clients by addressing inquiries and helping them navigate benefits decisions.<br>• Maintain accurate employee data during the benefits election process and update carrier platforms as needed.<br>• Conduct payroll audits to verify that benefit elections are properly reflected in payroll systems.<br>• Collaborate with insurance carriers to ensure timely renewals and adherence to policy requirements.<br>• Utilize Prism HR software to manage benefit administration tasks efficiently.<br>• Monitor and track the status of group insurance renewals, ensuring deadlines are met.<br>• Support compliance efforts by staying up-to-date on health insurance regulations and carrier policies.
  • 2025-09-05T21:39:20Z
Collections Specialist
  • Downers Grove, IL
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
  • 2025-09-02T14:38:44Z
Office Services Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Robert Half is partnering with a rapidly growing law firm in Chicago, Illinois, to hire a skilled Legal Billing Specialist. In this role, you will collaborate closely with billing attorneys to ensure accurate and efficient billing processes. The ideal candidate will bring extensive experience in law firm billing, possess strong attention to detail, and demonstrate excellent communication skills. This is a fantastic opportunity for a professional seeking to contribute to a dynamic, fast-paced legal environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage all aspects of the monthly billing cycle, ensuring accuracy and timeliness in invoicing.</li><li>Collaborate closely with billing attorneys and clients to track and collect outstanding accounts receivable.</li><li>Provide guidance to billing attorneys and, as needed, the billing committee regarding appropriate billing policies and procedures.</li><li>Address inquiries related to billing, accounts receivable, and work-in-process, while generating reports as required.</li><li>Process client payments, including checks, ACH/wire transfers, and credit card transactions.</li><li>Enter vendor invoices and handle other accounts payable responsibilities.</li><li>Take on additional duties and special projects as assigned to support departmental goals.</li></ul><p><br></p>
  • 2025-08-25T15:49:00Z
Staff Accounting
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 68000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
  • 2025-08-26T22:35:13Z
Attorney/Lawyer
  • Buffalo Grove, IL
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • We are looking for an experienced Attorney/Lawyer to join our team in Buffalo Grove, Illinois. This role focuses on estate planning, probate processes, and providing legal counsel on special needs trusts and related areas. If you are passionate about helping clients navigate complex legal matters with professionalism and care, we encourage you to apply.<br><br>Responsibilities:<br>• Draft and customize estate planning documents, including special needs trusts and wills, to meet client needs.<br>• Provide expert advice on intricate estate and tax planning matters.<br>• Assist clients in navigating the estate administration and probate processes with clarity and precision.<br>• Offer legal counsel on Medicaid and other programs relevant to special needs planning.<br>• Prepare and manage guardianship petitions and oversee related proceedings.<br>• Deliver informative presentations to organizations and community groups about the firm's mission and services.<br>• Maintain meticulous organization and attention to detail in all legal processes and documentation.<br>• Build and nurture client relationships through consistent and clear communication.
  • 2025-08-29T15:49:00Z
Finance Lead
  • Chicago, IL
  • onsite
  • Permanent
  • 185000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
  • 2025-08-26T22:35:13Z