3 Results for Help Desk Manager Jobs in Romulus, MI

Add your latest resume to match with open positions.

Help Desk/Desktop Support Analyst

Dearborn, MI
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience. Responsibilities:• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.
2026-09-24T00:00:00Z

Help Desk/Desktop Support Field Technician

Pontiac, MI
onsite
Temporary to Hire
38 - 44 USD / Hourly
We are looking for a Desktop Support Field Technician to deliver hands-on and remote technical assistance for end users in Metro Detroit. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, supporting Microsoft-based environments, and providing dependable service across desktop and mobile platforms. The position focuses on maintaining productivity through timely troubleshooting, device setup, user support, and accurate ticket documentation. Responsibilities:• Deliver in-person and remote support for end-user technology issues involving workstations, applications, and Microsoft 365 services.• Maintain and troubleshoot Windows 10 and Windows 11 devices, along with core tools such as Outlook, Teams, OneDrive, and SharePoint.• Administer user access by handling account setup, password assistance, and routine directory services tasks within Active Directory and Entra ID.• Prepare, install, and support laptops, desktop systems, printers, and related accessories to ensure reliable daily operation.• Assist with device provisioning, onboarding activities for new employees, and support efforts tied to Intune-managed equipment and hardware refresh cycles.• Investigate and resolve connectivity problems affecting Wi-Fi access, network performance, and other local infrastructure issues.• Record, track, and close support requests within the IT ticketing platform while keeping documentation clear and up to date.
2026-09-24T00:00:00Z

Front Desk Coordinator

Ann Arbor, MI
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Front Desk Coordinator to support daily reception and administrative operations for a healthcare and assisted living environment in Ann Arbor, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming experience, staying organized, and helping office activities run smoothly. The role requires a service-minded and detail-oriented individual who can manage visitor interactions, handle clerical tasks, and adapt to a rotating schedule that includes every other weekend. Responsibilities: • Welcome guests, residents, families, and vendors while collecting and recording the appropriate visitor details. • Answer and route incoming phone calls through a multi-line switchboard with courtesy and accuracy. • Perform data entry tasks and maintain organized records to support day-to-day office operations. • Scan, file, and retrieve documents so information remains accurate and accessible. • Receive, sort, and coordinate incoming packages and deliveries for the office or community. • Provide general administrative assistance as needed to support front desk and office functions. • Direct visitors to the correct department or staff member and respond to routine questions in a courteous manner. • Work a consistent weekday schedule and cover every other weekend, with adjusted weekdays to maintain regular hours.
2026-09-15T00:00:00Z

3 results for Help Desk Manager in Romulus, MI