360 results in Rockville, MD

Sales Support

Rockville, MD
onsite
Temporary
18 - 22 USD / Hourly
Join our team as a Sales Support Specialist! We are looking for a proactive, detail-oriented professional to provide essential administrative support to our sales team and contribute to our ongoing success. Responsibilities: • Prepare sales reports, proposals, and presentations. • Maintain CRM databases and update client information. • Process sales orders and ensure accuracy in documentation. • Coordinate communication between sales, marketing, and operations teams. • Assist with client follow-ups and post-sale support.
2026-02-17T00:00:00Z

Receptionist

Silver Spring, MD
onsite
Temporary
18 - 20 USD / Hourly
You will serve as the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment.Responsibilities:• Greet visitors and clients in a professional and friendly manner• Answer and route incoming phone calls and emails• Schedule appointments and manage calendars as needed• Maintain front desk organization and common areas• Perform basic administrative tasks such as data entry, filing, and document preparation• Receive and distribute mail and deliveries• Ensure confidentiality of sensitive information
2026-02-17T00:00:00Z

Sys Admin

Washington, DC
onsite
Temporary
50 - 65 USD / Hourly
Job Title: System AdministratorLocation: Washington, DC (Hybrid)Company: Robert Half Experience Level: Mid-Level (3–5 years)The Role in a NutshellYou are the guardian of the "uptime." You’ll manage our internal servers, cloud instances, and the complex web of hardware that keeps our DC headquarters and remote consultants connected. In 2026, this means moving beyond manual troubleshooting and into the world of automated infrastructure and Zero Trust security.
2026-02-16T00:00:00Z

Receptionist

Rockville, MD
onsite
Temporary
18 - 20 USD / Hourly
You will serve as the first point of contact for visitors, clients, and callers. This role requires professionalism, strong communication skills, and the ability to manage multiple administrative tasks in a fast-paced office environment. Responsibilities:• Greet visitors and clients in a professional and friendly manner • Answer and route incoming phone calls and emails • Schedule appointments and manage calendars as needed • Maintain front desk organization and common areas • Perform basic administrative tasks such as data entry, filing, and document preparation • Receive and distribute mail and deliveries • Ensure confidentiality of sensitive information
2026-02-17T00:00:00Z

Security Engineer

Columbia, MD
onsite
Temporary
60 - 100 USD / Hourly
Job Title: Azure Administrator – Security & Identity FocusLocation: On-siteEmployment Type: Full-timeDepartment: IT Position SummaryWe are seeking a skilled Azure Administrator with strong experience in Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Sentinel, and Microsoft Defender to support, secure, and maintain our Microsoft cloud environment.This role is responsible for identity management, endpoint management, security monitoring, and threat protection across Azure and Microsoft 365. The ideal candidate has hands-on experience implementing Zero Trust principles, enforcing security baselines, and supporting compliance-driven environments. Key ResponsibilitiesAzure & Identity Administration<ul><li>Administer and maintain Microsoft Entra ID (Azure AD) including:</li><li>User and group management</li><li>Conditional Access policies</li><li>MFA enforcement</li><li>Privileged Identity Management (PIM)</li><li>Identity lifecycle governance</li><li>Support hybrid identity environments (Azure AD Connect / Cloud Sync)</li></ul> Endpoint Management (Intune)<ul><li>Configure and manage Microsoft Intune for Windows, macOS, and mobile devices</li><li>Create and maintain:</li><li>Device compliance policies</li><li>Configuration profiles</li><li>Application deployment policies</li><li>Integrate Intune with Conditional Access and Microsoft Defender for Endpoint</li><li>Monitor device compliance and remediate non-compliant endpoints</li></ul> Security Operations & Monitoring<ul><li>Configure, maintain, and monitor Microsoft Sentinel</li><li>Log ingestion and data connectors</li><li>Analytics rules and alerts</li><li>Incident triage and response</li><li>KQL queries and workbooks</li><li>Administer Microsoft Defender solutions including:</li><li>Defender for Endpoint</li><li>Defender for Identity</li><li>Defender for Cloud Apps</li><li>Defender for Office 365</li><li>Assist with threat detection, investigation, and response activities</li></ul> Security & Compliance Support<ul><li>Implement and maintain security controls aligned with best practices (Zero Trust, least privilege)</li><li>Support audit and compliance requirements (e.g., NIST, ISO, CMMC, internal audits)</li><li>Maintain documentation, runbooks, and standard operating procedures</li><li>Participate in security assessments, vulnerability remediation, and continuous improvement initiatives</li></ul>
2026-02-16T00:00:00Z

Front Desk Coordinator

Fairfax, VA
onsite
Temporary
20 - 24 USD / Hourly
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Farifax, Virginia. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. You will be working Monday to Friday form 8 am to 5 pm onsite. Responsibilities:• Greet visitors and clients warmly and assist them with inquiries or directions.• Manage a multi-line phone system, answering inbound calls promptly and courteously.• Coordinate concierge services to meet the needs of guests and staff.• Perform filing and maintain accurate records to ensure efficient document management.• Provide support in medical front office tasks, including scheduling and patient coordination.• Maintain the front desk area, ensuring it is organized and welcoming.• Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence.• Handle switchboard operations effectively, managing calls across multiple lines.• Deliver outstanding customer service by addressing concerns and resolving issues promptly.• Assist with general administrative tasks as needed to support overall operations.
2026-02-13T00:00:00Z

Bookkeeper

Manassas, VA
onsite
Temporary
25 - 27 USD / Hourly
Our client in Manassas is seeking a talented bookkeeper to join their team.
2026-02-27T00:00:00Z

Staff Accountant

Washington, DC
onsite
Permanent
75000 - 85000 USD / Yearly
My client is looking for a Staff Accountant to fill the role in their organization. The organization is in the legal services industry and is located in Washington, DC. The ideal candidate for the Staff Accountant role would be responsible for maintaining the general ledger accounts, reconciling accounts payable and accounts receivable, coordinating the month end close process, assisting with billing and collections, posting journal entries and helping with other ad hoc projects as needed. This person will be working closely with the Director of the company. The organization offers excellent benefits, including medical benefits and great work-life balance. Daily responsibilities of the Staff Accountant include: · Perform month-end close.· General ledger maintenance.· Reconcile AP and AR accounts.· Assist with billing and collections.· Prepare financial statements.· Research and maintaining compliance US GAAP.
2026-02-10T00:00:00Z

Cyber Security Engineer

Washington, DC
onsite
Temporary
83 - 88 USD / Hourly
Position OverviewWe are seeking a Mid-Level Cyber Security Engineer to provide expert cyber domain guidance across compliance, vulnerability assessment, cyber defense, and incident response activities. This position supports a highly technical environment requiring hands‑on security engineering, risk assessment, and continuous monitoring across systems with varying classification levels. The ideal candidate brings strong technical depth, excellent communication skills, and the ability to lead or guide other technical staff in cyber‑related initiatives. This role is 100% onsite in Washington, DC and requires the ability to obtain a Public Trust clearance. Key ResponsibilitiesCyber Security Engineering & Analysis<ul><li>Conduct and review complex cybersecurity assessments</li><li>Identify system vulnerabilities and areas of non‑compliance with cybersecurity standards</li><li>Recommend mitigation strategies and risk‑reduction approaches</li><li>Perform research, evaluation, and development in advanced cybersecurity areas</li></ul>Security Operations & Monitoring<ul><li>Perform and maintain vulnerability scans, generating clear reports for leadership</li><li>Track and report Information Assurance Vulnerability Management (IAVM) compliance</li><li>Support incident response teams with domain-specific expertise</li><li>Maintain a library of security audit tools and related testing processes</li></ul>Risk Management & Compliance<ul><li>Review and update Authorization to Operate (ATO) documentation</li><li>Manage and report Plan of Action & Milestones (POA&M) compliance</li><li>Review Certification & Accreditation (C&A) documentation for compliance and completeness</li><li>Ensure systems adhere to agency standards, regulatory frameworks, and RMF requirements</li></ul>Technical Leadership & Collaboration<ul><li>Provide cybersecurity guidance to penetration testers, analysts, incident handlers, and support teams</li><li>Lead or support integration of cyber requirements into IT and communication systems</li><li>Assist with managing networks and systems across multiple classification environments</li><li>Coordinate with cross‑functional engineering teams and mentor technical staff</li></ul>
2026-02-26T00:00:00Z

Accounting Assistant

Alexandria, VA
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for an Accounting Assistant to join our team in Alexandria, Virginia. This is a long-term contract position ideal for someone who is detail oriented and thrives in managing financial records and transactions. The successful candidate will play a key role in maintaining accurate accounts and ensuring compliance with accounting standards. Responsibilities: • Process and manage accounts payable transactions, ensuring timely and accurate payments. • Maintain accounts receivable records and follow up on outstanding balances. • Perform bank reconciliations to ensure financial records match bank statements. • Prepare journal entries and ensure proper documentation for all transactions. • Utilize QuickBooks and other accounting software to manage financial data effectively. • Support monthly and annual closing processes, ensuring completeness and accuracy. • Collaborate with team members to resolve discrepancies and improve workflow efficiency. • Generate financial reports and provide insights to support decision-making. • Ensure all financial activities comply with company policies and regulatory requirements.
2026-03-05T00:00:00Z

NETWORK ENGINEER IV

Washington, DC
onsite
Temporary
53 - 58 USD / Hourly
We are looking for an experienced Network Engineer IV to provide advanced network engineering support for a variety of programs. In this role, you will leverage your expertise to design, evaluate, and enhance network components while ensuring seamless integration and implementation. This is a long-term contract position based in Houston, Texas. Responsibilities: • Design and evaluate network components to ensure optimal performance and reliability. • Recommend and implement new technologies to enhance existing network capabilities. • Provide comprehensive engineering support throughout the system lifecycle, including analysis, development, integration, and testing. • Address complex network issues by analyzing data and developing innovative solutions. • Collaborate with senior management and stakeholders to align network strategies with organizational goals. • Establish operational workflows and best practices to maintain network efficiency. • Supervise and guide team members on technical assignments and procedures. • Develop and update policies related to network engineering and operations. • Ensure compliance with industry standards, regulations, and organizational requirements. • Act independently to determine methods and approaches for new projects and network enhancements.
2026-02-16T00:00:00Z

Sr. Internal Auditor

Washington, DC
remote
Permanent
95000 - 145000 USD / Yearly
We are looking for a Senior Internal Auditor to join our U.S. Internal Audit Team and contribute to ensuring compliance and identifying risks across financial and operational areas. This role involves collaborating with senior leadership to conduct audits, analyze findings, and recommend improvements to strengthen organizational processes. The ideal candidate will embody ethical standards and help promote integrity within the organization. Responsibilities: • Lead and execute risk-based audits, including financial and operational evaluations, to ensure compliance with organizational policies. • Conduct field interviews and gather information to assess processes and verify audit findings. • Analyze audit results, identify areas for improvement, and develop actionable recommendations. • Prepare detailed audit reports and communicate findings effectively to management and relevant stakeholders. • Collaborate with local and business unit teams to address adverse findings and implement corrective actions. • Travel to regional offices and project sites, including occasional international travel, to perform audits and ensure consistency across operations. • Promote ethical behavior and organizational values through audit practices and meticulous conduct. • Develop and refine audit plans and methodologies to enhance the accuracy and efficiency of the auditing process. • Work closely with senior leadership to provide insights and support decision-making based on audit outcomes.
2026-02-05T00:00:00Z

Software Developer

Washington, DC
onsite
Temporary
45 - 80 USD / Hourly
We are seeking a Full Stack Engineer to design, build, and maintain scalable web applications across the full technology stack. In this role, you will work closely with product, design, and engineering teams to deliver high‑quality features, improve system performance, and ensure seamless user experiences. The ideal candidate is comfortable working across both front‑end and back‑end technologies, modern cloud environments, APIs, and databases.Responsibilities<ul><li>Develop, test, and deploy full‑stack applications using modern front‑end and back‑end frameworks.</li><li>Build and maintain RESTful APIs and integration services.</li><li>Implement responsive, user-friendly UI components and front-end features.</li><li>Design and optimize database schemas, queries, and data models.</li><li>Work with cloud platforms (AWS, Azure, or GCP) to deploy and scale services.</li><li>Collaborate with product and design teams to translate requirements into technical solutions.</li><li>Ensure code quality through reviews, testing, and best practices.</li><li>Troubleshoot issues, improve performance, and enhance application reliability.</li></ul>
2026-02-26T00:00:00Z

Payroll Specialist

Alexandria, VA
onsite
Contract / Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a diligent Payroll Specialist to oversee and manage payroll operations for our organization in Alexandria, Virginia. This role involves handling the complete payroll cycle, ensuring compliance with regulations, and maintaining accuracy in employee records. As a Contract to long-term position, this opportunity offers the potential for continued employment based on performance. Responsibilities: • Oversee the entire payroll cycle, including preparation, review, and approval of bi-weekly payroll submissions. • Ensure accuracy in timekeeping, tax records, and employee payroll changes such as tax withholdings, benefits, demographics, and banking details. • Record and manage general ledger entries related to payroll and benefits accounts. • Compile, audit, and track work hours, including shift differentials and paid time off. • Maintain retirement account data, process bi-weekly contributions, track new employee eligibility, and address related inquiries. • Handle employer-related payments, including bonuses, salary adjustments, referrals, and vacation payouts. • Process court-ordered garnishments, support notices, and other mandatory deductions. • Administer uniform reimbursements and miscellaneous deductions as required. • Support HR in reconciling health benefit deductions and conducting audits of employee leave hours. • Respond to payroll-related inquiries promptly and ensure adherence to local, state, and federal regulations.
2026-03-05T00:00:00Z

Accounting Specialist

Woodbridge, VA
onsite
Temporary
31.35 - 36.3 USD / Hourly
We are looking for a detail-oriented Accounting Specialist to join our team in Woodbridge, Virginia. In this long-term contract role, you will play a key part in managing financial transactions, ensuring accuracy, and supporting overall accounting operations. This position offers an excellent opportunity to utilize your expertise in accounts payable, accounts receivable, and other essential accounting functions. Responsibilities: • Process and manage accounts payable transactions, including verifying invoices and ensuring timely payments. • Oversee accounts receivable tasks such as invoicing and monitoring incoming payments. • Perform reconciliation of accounts to maintain accurate financial records. • Handle cash posting activities to ensure proper allocation of funds. • Collaborate with internal teams to address billing inquiries and resolve discrepancies. • Utilize NetSuite to manage and track financial data efficiently. • Maintain compliance with accounting standards and company policies. • Generate and analyze financial reports to support decision-making processes. • Assist in streamlining accounting procedures to improve overall efficiency.
2026-03-05T00:00:00Z

Accounts Receivable Specialist

Chantilly, VA
onsite
Temporary
26 - 30 USD / Hourly
Our client in Chantilly is seeking a talented accounts receivable specialist to join their team
2026-02-27T00:00:00Z

Bookkeeper

Oxon Hill, MD
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for an experienced Bookkeeper to join our team in Oxon Hill, Maryland. This position is ideal for someone who is detail-oriented and excels in managing financial tasks and supporting administrative operations. As a long-term contract opportunity, this role offers stability while contributing to the seamless coordination of vendor relations, scheduling, and financial management. Responsibilities: • Handle accounts payable and receivable processes, ensuring timely and accurate transactions. • Perform bank reconciliations to maintain accurate financial records. • Manage vendor communications and maintain organized vendor files. • Coordinate the scheduling and logistics of special events. • Prepare and process invoices while monitoring payment statuses. • Provide administrative support to streamline daily operations. • Utilize QuickBooks for efficient financial tracking and reporting. • Ensure compliance with financial policies and procedures. • Monitor and address discrepancies in financial records promptly.
2026-03-03T00:00:00Z

Junior Accountant

Woodbridge, VA
onsite
Permanent
60000 - 65000 USD / Yearly
We are looking for a detail-oriented and proactive entry-level Accountant to join our team in Woodbridge, Virginia. In this role, you will focus on accounts payable while supporting various accounting functions to ensure smooth financial operations. This is an excellent opportunity for someone eager to grow their career in accounting and contribute to a dynamic team. Responsibilities: • Accurately input vendor information and invoices into accounting systems, ensuring proper coding and timely processing. • Prepare and issue payments, including managing monthly payment cycles with approval protocols. • Verify and review expense reports, ensuring all receipts and documentation meet company standards. • Record and reconcile transactions related to accounts receivable, ensuring accuracy and compliance. • Maintain and update client records, including contact details and mailing preferences. • Generate reports detailing the status of client accounts and provide updates as needed. • Research and resolve discrepancies in client accounts, including addressing overdue balances. • Assist with monthly invoicing and billing processes to keep client accounts up to date. • Conduct corporate credit card reconciliations, including coding and posting transactions. • Support additional accounting tasks as assigned to meet team objectives.
2026-02-23T00:00:00Z

Legal Secretary

Annapolis, MD
onsite
Temporary
29.45 - 34.1 USD / Hourly
We are looking for a dedicated Legal Secretary to support the Managing Partner of a well-established firm in Annapolis, Maryland. This is a Contract position with the potential to transition into a long-term role, offering stability and growth for the right candidate. The ideal individual will excel in managing physical paperwork, dictation, and administrative tasks with precision and efficiency. Responsibilities: • Manage and organize the Managing Partner’s physical paperwork, ensuring all documents are filed and accessible. • Handle dictation and transcription tasks with accuracy and attention to detail. • Maintain and coordinate the Partner’s calendar, scheduling appointments and meetings as needed. • Facilitate court filings and e-filing processes to meet deadlines and legal requirements. • Execute administrative tasks efficiently, adhering to the Managing Partner’s preferred methods and timelines. • Provide timely updates to ensure tasks are completed according to established deadlines. • Collaborate with the Partner to prioritize daily responsibilities and address urgent matters. • Assist with general office duties, including correspondence and document preparation. • Support the Managing Partner in maintaining a structured workflow. • Uphold confidentiality and professionalism in handling sensitive information.
2026-02-13T00:00:00Z

Legal Assistant

Baltimore, MD
onsite
Permanent
65000 - 105000 USD / Yearly
We are looking for a skilled Legal Assistant to join our reputable law firm in Baltimore, Maryland. This position focuses on supporting our real estate and corporate transactional teams by managing document-heavy workflows and ensuring accuracy in all tasks. The ideal candidate will excel in organization, confidentiality, and attention to detail, while working collaboratively in a fast-paced legal environment. Responsibilities: • Prepare and review transactional documents related to real estate and corporate matters with precision and confidentiality. • Assist in drafting, editing, and organizing contracts, agreements, and closing binders to support attorneys. • Manage high-volume document production and oversee electronic filings to ensure timely submissions. • Coordinate with legal teams and external parties to facilitate the efficient completion of transactions. • Maintain and organize transactional files, ensuring compliance with firm policies and procedures. • Communicate effectively with clients, vendors, and external partners to address document requirements. • Utilize document management systems and software tools to streamline workflows and maintain accuracy. • Support attorneys and legal staff by handling administrative tasks associated with transactional processes.
2026-02-13T00:00:00Z

Human Resources Generalist

Arlington, VA
onsite
Permanent
75000 - 80000 USD / Yearly
We are looking for a dedicated Human Resources Generalist to join our team in Arlington, Virginia. In this role, you will oversee key HR processes, including recruitment, onboarding, employee relations, and compliance, ensuring smooth operations and a positive workplace environment. You will play a critical role in implementing HR policies and supporting organizational goals. Responsibilities: • Lead recruitment efforts across various business units, managing multiple job openings simultaneously. • Oversee employee onboarding processes, including background checks and communications for new team members, ensuring a seamless transition. • Administer HR programs, including employee records management, benefits administration, and report generation. • Partner with legal counsel to manage immigration programs for employees. • Coordinate leave programs while ensuring compliance with organizational standards and labor regulations. • Promote and implement HR initiatives to foster an efficient and harmonious workplace. • Assist in the creation and execution of human resource policies and performance management strategies. • Conduct regular audits of employee files to ensure accuracy and completeness. • Maintain compliance with relevant labor laws and regulations. • Handle additional HR-related tasks as assigned.
2026-02-05T00:00:00Z

Accounting Manager

Baltimore, MD
onsite
Contract / Temporary to Hire
48 - 60 USD / Hourly
We are looking for an experienced Accounting Manager to join a dynamic organization located in Baltimore, Maryland. This position offers a unique contract-to-permanent opportunity, allowing the successful candidate to make an immediate impact while growing into a permanent role. The Accounting Manager will lead a team, manage critical financial operations, and contribute to the organization's success during a period of transition. Responsibilities:• Oversee month-end close processes, ensuring accuracy and timeliness of financial reporting.• Conduct audits of financial statements and provide detailed analysis to support strategic decisions.• Manage journal entries and account reconciliations to maintain the integrity of financial records.• Supervise payroll reconciliation and provide oversight of payroll functions without direct processing.• Utilize ADP Workforce Now and Dynamics GP systems to streamline accounting operations.• Lead and mentor a team of 2–3 employees, fostering growth and collaboration.• Collaborate with leadership to identify and implement solutions to improve financial workflows.• Prepare and present detailed financial reports to stakeholders, ensuring transparency and clarity.• Monitor compliance with organizational policies and regulatory standards.• Participate in hybrid work arrangements, balancing in-office and remote work effectively.
2026-03-02T00:00:00Z

Receptionist

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Washington, District of Columbia. The ideal candidate will be responsible for managing front desk operations, answering calls, and ensuring a welcoming environment for all guests and staff. This role is perfect for someone with excellent communication skills and strong organizational abilities. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Operate a multi-line phone system to manage incoming calls efficiently. • Handle switchboard operations for up to 10 phone lines, ensuring seamless communication. • Respond to inbound calls promptly and courteously, addressing inquiries or forwarding calls as needed. • Maintain a clean and organized reception area to create a welcoming atmosphere. • Assist with basic administrative tasks such as filing, data entry, and scheduling. • Provide support to team members and management with any receptionist-related duties. • Ensure confidentiality and exercise discretion when handling sensitive information. • Communicate effectively with staff and external parties to facilitate smooth operations.
2026-03-04T00:00:00Z

Paralegal

Baltimore, MD
onsite
Permanent
88000 - 117000 USD / Yearly
We are looking for a dedicated and detail-oriented Senior Paralegal specializing in corporate law to join our team in Baltimore, Maryland. This role involves supporting attorneys with a variety of corporate legal matters, including drafting and filing legal documents, organizing case files, and coordinating with internal and external stakeholders. The ideal candidate will bring strong organizational skills, technical expertise, and a deep understanding of corporate legal procedures. Responsibilities: • Organize, draft, and file corporate legal documents, including Articles of Incorporation, amendments, consents, and merger-related documentation. • Assist in the formation and maintenance of entities such as corporations, LLCs, and non-profits, including filing annual reports and managing compliance. • Prepare and manage closing documents, closing checklists, and closing books for corporate transactions such as mergers and acquisitions. • Conduct due diligence, compile findings, and assist with Blue Sky research and filings. • Support private company functions, including managing stock issuance, transfers, and maintaining stock option records. • Draft and file documentation with state and federal agencies, such as Secretary of State and Department of Corporations filings. • Maintain and update capitalization tables, stock ledgers, and electronic and physical minute books. • Manage data rooms and ensure all matter files are accurate and up-to-date. • Prepare and file S-8 Registration Statements and Section 16 filings as needed. • Coordinate efforts between attorneys, clients, outside counsel, and other parties to ensure seamless execution of legal tasks.
2026-02-16T00:00:00Z

Deskside Support Technician

Washington, DC
onsite
Temporary
38.43 - 38.43 USD / Hourly
We are seeking an experienced Deskside Support Technician (Tier II) to provide high‑quality technical support across multiple Federal offices. This role supports critical agency operations by ensuring reliable workstation performance, rapid issue resolution, and exceptional customer engagement for both standard users and senior leadership.The ideal candidate brings strong Tier II troubleshooting skills, deep familiarity with Windows enterprise environments, and the ability to deliver timely, professional support in a customer‑focused, mission‑driven setting. This position requires working independently across multiple buildings, prioritizing tickets based on urgency and impact, and maintaining meticulous documentation in an ITSM system. Key Responsibilities:· Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency.· Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements.· Install and configure specialty software applications not distributed through SCCM.· Remove or disable devices on the network at the direction of Security.· Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner.· Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution.· Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards.· Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight.· Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools.
2026-03-03T00:00:00Z