<p>We are looking for a detail-oriented Staff Accountant to join our team in Palatine, Illinois. In this contract-to-hire position, you will play a key role in maintaining accurate financial records, supporting audits, and ensuring compliance with industry regulations. This opportunity is ideal for professionals with strong accounting knowledge and intermediate Excel skills who are eager to contribute to a dynamic finance environment.</p><p><br></p><p>Responsibilities:</p><p>• Record and maintain financial transactions, including general ledger entries and account reconciliations, with precision.</p><p>• Will handle month end support and bank reconciliations.</p><p>• Assist in preparing monthly and annual financial statements to ensure timely reporting.</p><p>• Manage accounts payable and receivable processes while adhering to company policies.</p><p>• Conduct financial analyses and generate reports to provide valuable insights for decision-making.</p><p>• Collaborate with the team to refine accounting workflows and enhance efficiency.</p><p>• Ensure compliance with regulatory requirements and organizational policies.</p><p>• Provide support during audits by preparing and submitting required documentation.</p><p>• Contribute to budgeting and forecasting activities to support financial planning efforts.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Elk Grove Village, Illinois. In this FULLY ONSITE Contract to permanent position, the successful candidate will support both accounting and logistics operations, ensuring accurate processing of invoices, payments, and related transactions. This role requires strong organizational skills and a commitment to maintaining precision in financial records.</p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices, ensuring accuracy and compliance with company standards.</p><p>• Manage accounts payable and accounts receivable tasks, including payments and collections.</p><p>• Handle bank transactions and reconcile accounts to maintain accurate financial records.</p><p>• Assist with billing and data entry, ensuring timely and precise documentation.</p><p>• Collaborate with the logistics team to oversee shipping and inventory records.</p><p>• Ensure proper documentation and filing of financial paperwork for auditing purposes.</p><p>• Identify discrepancies in financial records and resolve them promptly.</p><p>• Support month-end and year-end closing processes with accurate data reporting.</p>
<p>We are looking for a part-time Accounting Assistant (20-30 hours/week) to join our team in Burlington, Wisconsin. In this role, you will be responsible for supporting essential accounting and payroll operations, ensuring the accuracy and timeliness of financial processes. This is a long-term contract position, offering part-time hours with the potential for increased scheduling based on operational needs.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll data weekly, including importing hours into Sage 300 and Paylocity systems.</p><p>• Reconcile payroll batches between Sage and Paylocity to ensure accuracy within acceptable thresholds.</p><p>• Perform detailed entry of paycheck information, including vacation, sick pay, and holiday hours.</p><p>• Assist in the submission of final payroll in Paylocity in collaboration with the Controller.</p><p>• Complete monthly bank reconciliations for multiple entities to maintain accurate financial records.</p><p>• Manage credit card reconciliations, including entries for corporate and Menard’s accounts.</p><p>• Handle accounts payable twice a month and ensure timely processing.</p><p>• Conduct daily accounts receivable entries and maintain accurate records of incoming checks.</p><p>• Provide administrative support for compensation-related tasks and maintain organizational paperwork.</p><p>• Order office supplies, restock fridges, and manage equipment insurance updates.</p>
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including Medical/Dental, 401k & time off. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Job description</u></strong></p><ul><li>Accounts payable set up purchase orders, enter invoices, obtain approvals from project managers, follow up on problem invoices/vendor credits. Collate invoice with checks. Maintain subcontractors certificates of insurance</li><li>Enter weekly payroll in Sage & ADP, distribute reports to project managers for approval. Track time off, apprentice union raises</li><li>Assist with tracking cash flow and change order collection</li><li>Log, track all orders, deliveries, invoices and payments</li><li>Process sale and use/lease tax</li><li>Prepare budget entry in the online system</li><li>Service dispatch, billing, and collections. Provide customers with certificates of insurance</li><li>Order office supplies and equipmentMedical/Dental, 401k & time off</li></ul>
We are looking for a dedicated Staff Accountant to join our team in Rockford, Illinois. This is a contract-to-permanent position offering an excellent opportunity to contribute to financial operations while advancing your career. The ideal candidate will excel in maintaining accurate records, supporting month-end close processes, and handling corporate tax-related tasks.<br><br>Responsibilities:<br>• Prepare and post journal entries to ensure accurate financial reporting.<br>• Support month-end closing activities, including reconciliations and adjustments.<br>• Manage corporate and sales tax processes, ensuring compliance with regulations.<br>• Assist in preparing corporate tax returns and related documentation.<br>• Maintain and update the general ledger to reflect accurate financial data.<br>• Utilize QuickBooks and Microsoft Excel for efficient financial analysis and reporting.<br>• Collaborate with team members to streamline accounting procedures.<br>• Identify and resolve discrepancies in financial records.<br>• Provide support during audits or financial reviews as needed.
<p>🚀 <strong>Join a Growing Construction Leader as Senior Accountant!</strong> </p><p><br></p><p>Ready to take your accounting career to the next level? This is a newly created role at a reputable, expanding construction firm in Madison—with real impact, growth prospects, and a tenured team of experts. The ideal candidate will have 5-7+ years strong accounting experience, job costing experience is highly preferred! For consideration, please apply with your most up to date resume (in confidence) and reach out to Aislynn at 608-716-5643 for more detail. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead job costing and oversee project accounting for complex construction projects</li><li>Prepare, post, and reconcile complex journal entries and support monthly/annual close</li><li>Oversee AR/AP, payroll processing, and maintain accurate records and compliance</li><li>Drive financial reporting, analysis, and support audit preparations</li><li>Collaborate with project management and operations teams on financial insights</li><li>Assist with continuous process improvements and accounting system enhancements</li><li>Mentor and guide accounting staff (no direct supervisory responsibilities!)</li><li>Ensure accurate asset, equipment, and tax compliance accounting 🏗️</li></ul><p><br></p>
<p>We are looking for an experienced Senior Accountant to join our team in Lake Geneva, WI. This role will focus on ensuring the accuracy and integrity of financial data while driving improvements in accounting processes. The ideal candidate will possess strong analytical skills and a collaborative mindset to support financial decision-making and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review month-end financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with organizational standards.</p><p>• Conduct thorough reconciliations of balance sheets during month-end processes.</p><p>• Post journal entries accurately and on time, including adjustments for accruals, prepaids, and other financial transactions.</p><p>• Partner with teams across the organization to identify reporting requirements and implement process improvements using technology.</p><p>• Analyze financial data to provide actionable insights and recommendations to senior management.</p><p>• Assist in the development of financial forecasts and annual budgets by evaluating past trends and current performance.</p><p>• Ensure adherence to corporate financial policies, accounting standards, and internal controls.</p><p>• Lead initiatives to enhance accounting efficiency and accuracy through process optimization and technology adoption.</p>
<p>Are you an organized and detail-oriented professional with a passion for accounting? We are seeking a dedicated Accountant to join an organization in Madison, WI. In this role, you will support a variety of accounting, payroll, and administrative functions while working closely with senior leadership on process improvements and compliance.</p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Reconcile monthly bank statements and balance sheet accounts</li><li>Prepare and enter general ledger journal entries (e.g., bank transactions, prepaids, fixed assets, accruals)</li><li>Track and manage fixed assets</li><li>Prepare monthly accounts receivable invoicing and related reports</li><li>Enter and code donation deposits across multiple systems</li><li>Prepare and upload weekly Positive Pay bank files, resolve any exceptions</li><li>Record ACH payments/receipts and apply cash to AR invoices</li><li>Prepare weekly bank deposits</li><li>Collaborate with CFO on month-end close</li><li>Provide backup for Accounts Payable (including grant payments, phones, and mail distribution)</li><li>Assist with year-end tax filings and financial audits</li></ul><p><br></p><p><strong>HR/Payroll Duties:</strong></p><ul><li>Accurately process bi-weekly payroll, including special payroll cycles</li><li>Assist with new employee onboarding</li><li>Support employees with timecard updates</li><li>Reconcile benefit invoices to payroll reports</li><li>Distribute FMLA and short-term disability paperwork as needed</li><li>Update life insurance vendor for employee changes</li><li>Notify employees of retirement plan eligibility</li><li>Assist with preparation of annual multi-site reports</li><li>Provide additional administrative support as needed</li></ul><p><br></p><p><br></p>
<p>We are looking for a Tax Accountant to join our team in the legal industry, located in Lake Geneva, Wisconsin. The Tax Accountant will be responsible for the preparation of a variety of federal and state income tax returns, implementing tax-planning strategies, and conducting tax-related research. You will also handle tasks related to trust accounting, estate and gift tax returns, and various bookkeeping and billing activities.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Prepare a variety of federal and state income tax returns focusing on Forms 1041, 1065, and 990-PF.</p><p>• Implement tax-planning strategies to optimize client's tax position.</p><p>• Conduct tax-related research to keep up-to-date with the latest tax laws and regulations.</p><p>• Review and process payments for quarterly estimated taxes.</p><p>• Participate in the firm's trust accounting practice when necessary.</p><p>• Prepare estate and gift tax returns in accordance with applicable laws and regulations.</p><p>• Perform a broad range of bookkeeping and billing activities to ensure accurate financial records.</p><p>• Work with various accounting software systems for efficient and accurate tax preparation and bookkeeping.</p><p>• Handle increased workloads during busy tax filing seasons, ensuring all deadlines are met.</p><p>• Maintain professional knowledge and skills in areas of tax compliance and planning.</p>
<p><strong>"It's go time!" </strong>The CEO of a leading financial institution in Madison recently shared with executive leaders that they are in growth mode and with that, are looking to add a Senior Accountant to their already stellar team. This direct-hire opportunity reports directly to the Controller and works alongside other accounting professionals and senior leadership. A highly collaborative team focused on challenging the status quo and innovation awaits! Please apply with your most up to date resume (in confidence) and call 608-716-5643 for consideration. This is a position with potential for a hybrid schedule. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review complex financial statements, ensuring regulatory compliance</li><li>Assist with month-end and year-end close processes</li><li>Participate in process improvement initiatives across departments</li><li>Support budgeting, forecasting, and variance analysis processes</li><li>Perform account reconciliations and ensure accuracy of general ledger transactions</li><li>Respond to internal and external audit requests, supporting compliance activities</li><li>Assist with implementation of new financial technology or software solutions</li><li>Lead or participate in cross-functional projects to optimize workflows</li></ul>
<p>We are looking for a detail-oriented Accounting Clerk/Tax Preparer to join our team in Oregon, Wisconsin. In this role, you will assist with tax preparation and accounting-related tasks during the busy tax season, ensuring accuracy and efficiency in all processes. This is a long-term contract position, offering an excellent opportunity to gain valuable experience in a fast-paced accounting environment.</p><p><br></p><p>Responsibilities:</p><p>• Assist with the preparation and filing of tax documents, ensuring compliance with relevant regulations.</p><p>• Provide support for various accounting projects and assignments as needed.</p><p>• Collaborate with team members to ensure the smooth operation of accounting processes during the tax season.</p><p>• Perform data entry and maintain accurate records of financial transactions.</p><p>• Review and verify financial information to ensure accuracy and completeness.</p><p>• Address client inquiries related to tax preparation and accounting services.</p><p>• Follow established accounting principles and guidelines to maintain consistency and precision.</p><p>• Participate in team meetings and contribute ideas for process improvements.</p><p>• Ensure all tasks are completed on-site and on schedule during the tax season.</p><p>• Adapt to changing priorities and deadlines while maintaining a high level of professionalism.</p>
<p><strong>Company Overview</strong></p><p>Join a fast-paced and innovative startup environment in the manufacturing and technology sector. We are building a best-in-class finance organization to support rapid growth and are looking for a hands-on leader who thrives in a dynamic, build-and-scale culture. You will work closely with a highly regarded and supportive hiring manager dedicated to developing talent and achieving excellence.</p><p><strong>Role Overview</strong></p><p>We are seeking a dynamic and detail-oriented <strong>Manager, Cost Accounting & Inventory</strong> to oversee inventory valuation, cost accounting procedures, and related operational processes. This essential role ensures accurate financial reporting and provides key insights to support strategic operational decisions. The ideal candidate will bring expertise in inventory systems, cost analysis, and cross-functional collaboration within a startup manufacturing or technology environment, making a direct impact on our financial performance and growth trajectory.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Manage</strong> inventory accounting processes, including perpetual tracking, weighted average cost calculations, and reconciliations.</li><li><strong>Collaborate</strong> with supply chain and operations teams to maintain precise inventory movements and valuations.</li><li><strong>Lead</strong> cycle count and physical inventory reviews, investigating discrepancies and implementing corrective actions to resolve recurring issues.</li><li><strong>Prepare</strong> detailed cost analysis reports, including production variance evaluations and margin assessments.</li><li><strong>Maintain</strong> and refine costing methodologies, ensuring alignment with business goals and compliance standards (e.g., US GAAP).</li><li><strong>Support</strong> pricing strategies and profitability assessments for new and existing product lines.</li><li><strong>Oversee</strong> monthly close processes related to inventory and cost accounting, ensuring accurate financial reporting.</li><li><strong>Implement</strong> and optimize inventory management systems, acting as a subject matter expert for system configurations.</li><li><strong>Drive</strong> process improvements across inventory and cost accounting workflows to enhance efficiency and reduce costs.</li><li><strong>Mentor</strong> and guide entry-level staff or team members on best practices in inventory and cost management, fostering a collaborative environment.</li></ul><p><strong>Benefits</strong></p><ul><li>Comprehensive health, dental, and vision insurance.</li><li>401(K) with company matching.</li><li>Generous paid time off (vacation, holiday pay, etc.).</li><li>Stock options.</li><li>Hybrid work model (2-3 days remote).</li><li>Opportunities for professional development and career advancement in a high-growth startup.</li></ul>
<p><strong>Now Hiring! Plant Controller in Janesville (Hybrid/Onsite Option)</strong></p><p><br></p><p>A growing, family-owned manufacturing company is seeking a hands-on Controller to oversee all financial and administrative operations, drive cost accounting initiatives, and support HR processes. The ideal candidate will bring 7+ years accounting experience (CPA or CMA preferred), a background in manufacturing, and proven supervisory skills. Join a close-knit team with plenty of autonomy and an opportunity to make a direct impact on business growth. Potential for hybrid/onsite schedule. For consideration, please apply with your must up to date resume (in confidence) and call Aislynn at 608-716-5643. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all accounting operations, financial reporting, and compliance with U.S. GAAP</li><li>Lead cost accounting, including analysis of materials, labor, overhead, and production variance</li><li>Direct budgeting, forecasting, and support strategic business planning</li><li>Supervise, mentor, and develop accounting and administrative staff</li><li>Manage payroll, benefits, and insurance programs, including vendor relationships and renewals</li><li>Optimize and implement ERP/HRIS system processes</li><li>Collaborate with operations leadership to evaluate pricing, quoting, and profitability</li><li>Foster a positive team culture, continuous improvement, and cross-department communication</li></ul>
<p>We are looking for a detail-oriented Full Charge Bookkeeper to manage and oversee daily accounting operations in Cary, Illinois (Fully Onsite). This role will be integral in ensuring the accuracy of financial transactions and maintaining organized records while supporting various accounting functions. The ideal candidate will bring expertise in bookkeeping, financial reporting, and problem-solving to help optimize processes and support the organization's financial health.</p><p><br></p><p>Please email your resume to [email protected] if you are interested.</p><p><br></p><p>Responsibilities:</p><p>• Process and review daily financial transactions, including cash posting, invoicing, and reconciliations.</p><p>• Perform general ledger entries and assist with month-end and year-end closing procedures.</p><p>• Support inventory-related accounting activities to ensure accurate tracking and reporting.</p><p>• Prepare and analyze financial statements and management reports.</p><p>• Identify opportunities for process improvements to enhance accounting accuracy and efficiency.</p><p>• Maintain comprehensive and organized records of invoices, receipts, and other financial documents.</p><p>• Collaborate with internal teams to address and resolve billing or payment discrepancies.</p><p>• Provide administrative support to the accounting department as needed.</p><p>• Ensure compliance with company policies and accounting standards.</p><p><br></p><p><strong>Benefits:</strong></p><p>· Health insurance</p><p>· 401(k) matching</p><p>· Paid time off</p><p>· Vision insurance</p><p>· Dental insurance</p><p>· Life insurance</p><p><br></p>
We are looking for an experienced Accounts Receivable Lead to join our team in Rockford, Illinois. This contract-to-permanent position requires a proactive individual who is well-versed in managing complex accounts receivable processes and can serve as a knowledgeable resource for the team. The ideal candidate will possess strong leadership skills and a thorough understanding of business-to-business accounts receivable operations.<br><br>Responsibilities:<br>• Oversee and manage the accounts receivable aging process across multiple branches.<br>• Provide training and guidance to administrative staff at various branch locations to ensure adherence to best practices.<br>• Take the lead on accounts receivable projects, ensuring timely and accurate execution.<br>• Assist with month-end responsibilities, including reconciliations and reporting.<br>• Serve as a point of contact for team members, answering questions and providing support during peak periods or staff absences.<br>• Perform account reconciliations to ensure accuracy and resolve discrepancies.<br>• Collaborate with team members to streamline billing and cash application processes.<br>• Monitor and manage cash collections, ensuring timely payments from clients.<br>• Utilize software such as Microsoft Excel, QuickBooks, and SAP to support daily operations and reporting needs.
<p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>• Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>• Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>• Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>• Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>• Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>• Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>• Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>• Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>• Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>• Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>• Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
<p><em>The salary range for this position is $170,000-$195,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description</strong></p><p>• Develop and execute a global tax strategy that supports growth, compliance, and risk mitigation across all operating jurisdictions.</p><p>• Establish and maintain tax governance, policies, and controls that align with audit and SOX/ICFR standards.</p><p>• Maintain a global tax calendar and ensure on-time filings and payments for all legal entities.</p><p>• Monitor international tax law changes (OECD BEPS, Pillar Two, EU e-invoicing, etc.) and communicate business impacts.</p><p>• Identify and manage global tax risks, including nexus, permanent establishment, transfer pricing, and indirect tax exposure.</p><p>• Oversee all direct and indirect tax compliance activities (corporate income tax, VAT/GST, sales & use tax, payroll and withholding).</p><p>• Ensure accuracy and timeliness of all tax filings and payments globally.</p><p>• Coordinate quarterly and annual tax provision calculations, estimated payments, and reconciliations. </p><p>• Manage relationships with external advisors and auditors to ensure compliance and efficiency.</p><p>• Develop, document, and maintain transfer pricing policies covering intercompany services, cost allocations, and markups.</p><p>• Lead the preparation of Master and Local Files and coordinate annual true-ups.</p><p>• Collaborate with FP& A and Regional Controllers to validate intercompany transactions and ensure proper accounting treatment.</p><p>• Support due diligence, structuring, and post-acquisition integration from a tax perspective.</p><p>• Lead onboarding of new entities into ERP and tax systems to ensure compliant and consistent setup.</p><p>• Partner with Controllership to optimize entity structures and manage cross-border tax implications.</p><p>• Lead Avalara implementation and optimization for both U.S. and international tax operations.</p><p><br></p><p><strong> </strong></p>
<p><em>The salary range for this position is $90,000-$100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>What You'll Do</strong></p><p> The primary purpose of this role is to effectively, efficiently, and ethically manage financial records, support tax preparation, and engage with clients as needed.</p><ul><li><strong>Bookkeeping & General Ledger:</strong> Maintain accurate and timely financial records by recording all transactions with proper categorization. Ensure daily reconciliation of entries and uphold a clean, organized, and up-to-date general ledger.</li><li><strong>Accounts Payable & Receivable:</strong> Manage accounts payable, process invoices, and ensure timely payments. Handle accounts receivable, including invoicing clients and monitoring collections.</li><li><strong>Financial Reporting:</strong> Prepare monthly, quarterly, and annual financial statements, including balance sheets and income statements, for management review.</li><li><strong>Bank & Credit Card Reconciliations:</strong> Perform daily reconciliations of bank and credit card accounts to ensure all transactions are accounted for and discrepancies are resolved promptly.</li><li><strong>Tax Preparation Support:</strong> Assist with the preparation and filing of various tax returns (e.g., federal, state, local) by gathering necessary financial documents and ensuring all required information is complete and accurate.</li><li><strong>Payroll Processing:</strong> Ensure accurate and timely processing of payroll for clients, including calculating wages, deductions, and benefits, and maintaining compliance with payroll regulations.</li></ul><p><br></p><p> </p>
<p><strong>Overview</strong></p><p>Robert Half is searching for a Business Analyst with significant experience working with Dynamics 365 (D365), for our client in Madison, WI. The Dynamics Analyst will support Microsoft Dynamics 365 CRM, updates/upgrades to the system, integrations with CRM, process improvement, requirements gathering, and work directly with end-users.</p><p><br></p><p><strong>This is a Direct Hire position that will require an onsite work schedule (5 days).</strong></p><p><strong>Relocation assistance may be available for highly qualified candidates.</strong></p><p><br></p><p><strong>*SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE*</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Support daily use of Dynamics 365 CRM across the business groups.</p><p>• Work with internal teams to understand business needs and translate them into documented requirements for system updates or new capabilities.</p><p>• Produce functional specifications and user stories that guide development work.</p><p>• Facilitate discovery sessions to evaluate workflows and identify areas where CRM functionality can streamline processes.</p><p>• Configure and adjust Dynamics 365 Customer Engagement modules including Sales, Customer Service, and Marketing.</p><p>• Assist with data migration tasks, system integrations, and CRM reporting needs.</p><p>• Review current processes to identify gaps and propose practical solutions that improve system performance and user experience.</p><p>• Coordinate with technical teams and project stakeholders to deliver CRM enhancements on schedule.</p><p>• Provide user training, documentation, and general support.</p><p>• Monitor new features and updates released for Dynamics 365 Customer Engagement and apply best practices.</p>
