<p>Our client is looking for a motivated and knowledgeable <strong>SAP ERP Analyst</strong> to join our team and contribute to the success of our business operations. The ideal candidate will have <strong>practical experience with SAP S4/HANA</strong>, including participation in <strong>at least one full-cycle implementation project</strong>. This role requires a solid understanding of <strong>multiple SAP functional modules</strong> and a proven ability to support <strong>business process improvements</strong>, particularly within <strong>retail environments</strong>. The candidate should be comfortable working cross-functionally, translating business needs into effective SAP solutions, and supporting ongoing system enhancements.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>· Support the end-to-end implementation of SAP Public Cloud solutions, including requirements gathering, configuration, testing, deployment, and post-go-live support.</p><p>· Collaborate with business stakeholders to analyze current processes and identify opportunities for improvement using SAP best practices.</p><p>· Configure and customize SAP modules to meet business requirements, ensuring seamless integration across functional areas.</p><p>· Provide ongoing support, troubleshooting, and optimization for SAP ERP systems, ensuring data integrity and system performance.</p><p>· Develop and deliver user training and documentation to ensure effective adoption of SAP solutions.</p><p>· Participate in cross-functional projects and coordinate with IT, business users, and external vendors as needed.</p><p>· Maintain comprehensive documentation of system configurations, customizations, and business processes.</p>
<p>We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.</p><p>• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.</p><p>• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.</p><p>• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.</p><p>• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.</p><p>• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.</p><p>• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.</p><p>• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.</p>
<p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>