<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul><p><br></p>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul><p><br></p>
<p>We are seeking a hands-on IT Support Technician to provide desktop support, device management, and service desk assistance across multiple locations. This role is ideal for someone who enjoys troubleshooting end-user issues, managing device deployments, and maintaining organized IT operations in a structured environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for IT support requests, including ticket intake, troubleshooting, resolution, and escalation.</li><li>Configure, deploy, and support PCs, laptops, peripherals, and mobile devices.</li><li>Perform device imaging, setup, software installation, configuration, and data migrations.</li><li>Manage device enrollment and configuration through Microsoft Intune and Mobile Device Management (MDM) tools.</li><li>Support printer installations, driver management, troubleshooting, and vendor coordination.</li><li>Provide hardware, software, network, and connectivity support for end users.</li><li>Assist with employee onboarding, offboarding, and technology refresh projects.</li><li>Maintain accurate asset records, device assignments, and ticket documentation.</li><li>Organize IT inventory and perform periodic equipment audits and inventory counts.</li></ul>