11 Results for Help Desk Tier 3 Jobs in Riverside, CA

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Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Help Desk Support Analyst Role Summary We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need. Key Responsibilities<ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
2026-10-07T20:38:46Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Downtown Los Angeles, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:13:42Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in El Segundo, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:18:45Z

IT Support Technician

Los Angeles, CA
remote
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Culver City, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:18:45Z

IT Support Technican

San Diego, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in San Marcos, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:08:45Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for employees in Los Angeles, California. This Long-term Contract position is ideal for someone early in their IT career who enjoys solving user issues, learning through hands-on experience, and delivering dependable support in a detail-oriented environment. You will work closely with internal staff to address common technology concerns, prepare equipment for new hires, and contribute to ongoing IT projects under the guidance of the IT Manager. Responsibilities: • Respond to employee support requests and manage a steady flow of service desk tickets with timely follow-up and resolution. • Diagnose and resolve routine hardware, software, and Windows-related issues, escalating more complex problems when needed. • Set up laptops, desktops, peripherals, and user workstations to ensure employees have the tools required for daily work. • Support onboarding and offboarding activities by preparing equipment, configuring access, and collecting assigned devices. • Maintain accurate ticket updates and documentation so issues, actions taken, and next steps are clearly recorded. • Provide user-friendly assistance to employees with different levels of technical knowledge, using patience and clear communication. • Partner with the IT Manager on assigned technology initiatives and assist with operational tasks that improve support services.
2026-10-06T17:23:46Z

Legal Secretary

Los Angeles, CA
onsite
Permanent / Full Time
85000.00 - 105000.00 USD / Yearly
We're partnering with a prestigious Am Law firm with multiple offices nationwide to identify an experienced Legal Secretary for its Downtown Los Angeles office.This is an exceptional opportunity to join a well-established firm known for its collaborative culture, extensive administrative support, and long-term career opportunities. We've partnered with this firm for years and have successfully placed numerous professionals who continue to thrive and speak highly of the firm's culture and leadership.Qualifications:<ul><li>5+ years of legal secretary experience in a law firm.</li><li>Experience supporting multiple attorneys in a fast-paced legal environment.</li><li>Strong knowledge of state and federal court filings, calendaring, and litigation deadlines.</li><li>Experience preparing pleadings, correspondence, TOAs/TOCs, discovery, and other legal documents.</li><li>Excellent organizational, proofreading, and communication skills.</li><li>Ability to manage competing priorities while maintaining exceptional attention to detail.</li><li>Proficiency with Microsoft Office and legal document management systems.</li></ul>What the Firm Offers:<ul><li>Hybrid work schedule.</li><li>Competitive compensation.</li><li>Comprehensive benefits package.</li><li>401(k) with employer contribution.</li><li>Generous PTO and paid holidays.</li><li>Annual bonus opportunity.</li><li>Am Law platform with multiple offices and abundant administrative resources and support.</li><li>Stable, team-oriented environment with excellent opportunities for long-term career growth.</li></ul>This is an excellent opportunity for an experienced legal secretary looking to join a top-tier firm where you'll have the support, resources, and infrastructure to be successful.Apply today or contact me confidentially to learn more about this opportunity. To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com >
2026-09-22T20:14:10Z

IT Infrastructure Technician

Brea, CA
onsite
Temporary / Contract
35.00 - 42.00 USD / Hourly
We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations. Key Responsibilities: Infrastructure Deployment<ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul>Field Support<ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul>IT Support<ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>
2026-10-07T16:08:47Z

IT Manager

Anaheim, CA
onsite
Temporary to Hire
50.00 - 55.00 USD / Hourly
email: valerie.montoya@rht (.com) **Please Note: Client will be relocating to the Corona, CA area by the end of the year, when applying please make sure you are okay to commute to Corona, CA indefinitely.** Robert Half is seeking a hands-on IT Manager to take ownership of its internal technology environment as services transition in-house from a Managed Service Provider (MSP). This is a unique opportunity for someone who enjoys building, improving, and owning IT operations while supporting both office and field-based employees. This role is ideal for a technically strong IT professional who has personally managed infrastructure, security, Microsoft 365, user support, networking, and day-to-day IT operations in a small to mid-sized business environment. Responsibilities<ul><li>Own and manage the company's Microsoft 365, Entra ID, and overall IT infrastructure.</li><li>Serve as the primary IT resource supporting approximately 400 employees, including executives, office staff, and field personnel.</li><li>Administer user accounts, onboarding/offboarding, security groups, permissions, and access controls.</li><li>Configure and manage Windows endpoints, mobile devices, and endpoint security solutions.</li><li>Support and maintain firewalls, networking equipment, wireless infrastructure, VPNs, and internet connectivity.</li><li>Implement and manage cybersecurity measures including MFA, Conditional Access, patching, and security best practices.</li><li>Lead the transition of IT services from the current MSP and assume full ownership of the environment.</li><li>Maintain IT documentation, asset inventory, disaster recovery procedures, and operational standards.</li><li>Troubleshoot and resolve escalated technical issues in a fast-paced environment.</li><li>Manage relationships with technology vendors, software providers, telecommunications partners, and future IT service providers.</li><li>Identify and implement improvements that enhance reliability, security, and operational efficiency.</li><li>Help build and scale the internal IT function, including future team growth.</li></ul>
2026-10-07T22:13:40Z

Director of Business Intelligence

Cypress, CA
onsite
Permanent / Full Time
180000.00 - 200000.00 USD / Yearly
Robert Half has partnered with a growing company on their search for a strategic and forward-thinking Director of Finance and Business Intelligence to establish and lead a modern reporting and analytics by creating and maintaning AI reports. • Build and lead a company-wide Business Intelligence function, delivering scalable analytics, reporting, and strategic finance support across the organization and select affiliated entities.• Establish the long-term vision, organizational structure, governance framework, delivery standards, and operating model required to develop a sustainable, high-performing BI capability.• Recruit, mentor, and develop a high-performing analytics team while fostering accountability, innovation, collaboration, and continuous improvement.• Partner with executive leadership and business unit leaders to establish priorities, align analytical initiatives with corporate objectives, and allocate resources effectively across strategic projects.• Drive enterprise-wide adoption of data-driven decision-making by implementing consistent analytical standards, practical tools, and repeatable best practices across business functions.• Lead the organization’s AI-enabled analytics strategy, leveraging technologies such as Microsoft Copilot, predictive modeling, automated reporting, and self-service intelligence solutions.• Develop and maintain data quality, governance, and support standards to ensure accurate, reliable reporting and responsible use of AI-driven insights and automation.• Serve as a strategic corporate finance advisor by translating complex business questions into actionable analytical frameworks, identifying risks and opportunities, and providing insights that support growth, profitability, and operational performance.• Sponsor initiatives that streamline processes, reduce manual work, improve forecasting accuracy, strengthen performance management, and enhance organizational agility through automation and advanced analytics. Please email your resume to Lawren Bocock to be confidentially considered for the role
2026-09-16T17:48:39Z

Database Technology Product Manager

Commerce, CA
onsite
Temporary to Hire
95.00 - 110.00 USD / Hourly
We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level. Responsibilities: • Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement. • Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track. • Establish and grow a technical product management function focused on research and development initiatives within the organization. • Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth. • Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences. • Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans. • Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes. • Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value. • Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
2026-10-15T21:21:58Z

11 results for Help Desk Tier 3 in Riverside, CA