Add your latest resume to match with open positions.
1 result for Help Desk Tier 3 in Riverside, CA
- Los Angeles, CA
- onsite
- Temporary / Contract
- 30.4 - 35.2 USD / Hourly
- We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.<br>• Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.<br>• Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.<br>• Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.<br>• Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.<br>• Perform basic network and cabling support to address connectivity issues and workstation setup needs.<br>• Assist with troubleshooting and support activities related to Munis and other department applications as needed.<br>• Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
- 2026-08-26T00:00:00Z