12 Results for Help Desk Tier 3 Jobs in Riverside, CA

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Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000.00 - 75000.00 USD / Yearly
Help Desk Support Analyst Role Summary We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need. Key Responsibilities<ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
2026-10-07T20:38:46Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Downtown Los Angeles, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:13:42Z

IT Support Technician

Los Angeles, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in El Segundo, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:18:45Z

IT Support Technician

Los Angeles, CA
remote
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in Culver City, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:18:45Z

IT Support Technican

San Diego, CA
onsite
Temporary / Contract
28.00 - 35.00 USD / Hourly
We are seeking a customer-focused IT Support Technician to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in San Marcos, CA Key Responsibilities<ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul>
2026-10-10T00:08:45Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for employees in Los Angeles, California. This Long-term Contract position is ideal for someone early in their IT career who enjoys solving user issues, learning through hands-on experience, and delivering dependable support in a detail-oriented environment. You will work closely with internal staff to address common technology concerns, prepare equipment for new hires, and contribute to ongoing IT projects under the guidance of the IT Manager. Responsibilities: • Respond to employee support requests and manage a steady flow of service desk tickets with timely follow-up and resolution. • Diagnose and resolve routine hardware, software, and Windows-related issues, escalating more complex problems when needed. • Set up laptops, desktops, peripherals, and user workstations to ensure employees have the tools required for daily work. • Support onboarding and offboarding activities by preparing equipment, configuring access, and collecting assigned devices. • Maintain accurate ticket updates and documentation so issues, actions taken, and next steps are clearly recorded. • Provide user-friendly assistance to employees with different levels of technical knowledge, using patience and clear communication. • Partner with the IT Manager on assigned technology initiatives and assist with operational tasks that improve support services.
2026-10-06T17:23:46Z

Legal Secretary

Los Angeles, CA
onsite
Permanent / Full Time
85000.00 - 105000.00 USD / Yearly
We're partnering with a prestigious Am Law firm with multiple offices nationwide to identify an experienced Legal Secretary for its Downtown Los Angeles office.This is an exceptional opportunity to join a well-established firm known for its collaborative culture, extensive administrative support, and long-term career opportunities. We've partnered with this firm for years and have successfully placed numerous professionals who continue to thrive and speak highly of the firm's culture and leadership.Qualifications:<ul><li>5+ years of legal secretary experience in a law firm.</li><li>Experience supporting multiple attorneys in a fast-paced legal environment.</li><li>Strong knowledge of state and federal court filings, calendaring, and litigation deadlines.</li><li>Experience preparing pleadings, correspondence, TOAs/TOCs, discovery, and other legal documents.</li><li>Excellent organizational, proofreading, and communication skills.</li><li>Ability to manage competing priorities while maintaining exceptional attention to detail.</li><li>Proficiency with Microsoft Office and legal document management systems.</li></ul>What the Firm Offers:<ul><li>Hybrid work schedule.</li><li>Competitive compensation.</li><li>Comprehensive benefits package.</li><li>401(k) with employer contribution.</li><li>Generous PTO and paid holidays.</li><li>Annual bonus opportunity.</li><li>Am Law platform with multiple offices and abundant administrative resources and support.</li><li>Stable, team-oriented environment with excellent opportunities for long-term career growth.</li></ul>This is an excellent opportunity for an experienced legal secretary looking to join a top-tier firm where you'll have the support, resources, and infrastructure to be successful.Apply today or contact me confidentially to learn more about this opportunity. To apply, submit resumes ONLY to Vice President, Quidana Dove at Quidana.Dove< at >RobertHalf.< com >
2026-09-22T20:14:10Z

IAM Manager

Los Angeles, CA
onsite
Permanent / Full Time
200000.00 - 210000.00 USD / Yearly
Identity Security & Access Management (IAM) Manager Company OverviewA global consumer products and retail organization is seeking an IAM Manager to lead the evolution of enterprise identity security capabilities across a rapidly growing technology landscape. Based in Los Angeles, California, the organization operates a complex hybrid environment spanning cloud platforms, enterprise applications, infrastructure services, and emerging technologies. This is an opportunity to shape the future of identity security while helping enable innovation, scalability, and secure business growth. Role SummaryThe IAM Manager will serve as a key leader within the information security organization, responsible for driving identity security strategy, governance, architecture, and operational maturity across the enterprise. This role will oversee identity and access management programs supporting workforce, privileged, non-human, and emerging AI agent identities. The ideal candidate is a proactive and forward-thinking leader who can balance strategic planning with hands-on execution while partnering closely with infrastructure, operations, cloud, and application teams. Key Responsibilities<ul><li>Lead and mature the enterprise Identity and Access Management (IAM) program, including governance, architecture, engineering, and operational oversight.</li><li>Develop and execute IAM strategy, roadmaps, priorities, metrics, and long-term security initiatives.</li><li>Establish identity security standards, policies, reference architectures, and best-practice frameworks.</li><li>Drive adoption of modern authentication technologies including phishing-resistant authentication, MFA, passkeys, risk-based authentication, and adaptive access controls.</li><li>Oversee privileged access management, identity governance, entitlement management, and access certification programs.</li><li>Establish governance and security standards for non-human identities, including service accounts, API keys, automation accounts, bots, workload identities, and AI agents.</li><li>Partner with technology teams to design and implement scalable authentication, authorization, and identity lifecycle management solutions.</li><li>Advise stakeholders on identity security risks, Zero Trust principles, cloud identity controls, and access governance strategies.</li><li>Develop and maintain automation frameworks that improve identity operations, access reviews, compliance reporting, and risk reduction.</li><li>Collaborate with infrastructure and operations teams supporting identity platforms and enterprise access processes.</li><li>Manage vendor relationships, technology evaluations, implementation efforts, and platform roadmaps.</li><li>Establish and track IAM KPIs, performance metrics, and maturity goals.</li><li>Promote a security-first culture through collaboration, education, and continuous improvement initiatives.</li></ul>Additional Details<ul><li>Work model: Three onsite days per week required</li><li>Leadership role with responsibility for enterprise IAM strategy and security initiatives</li><li>High visibility position partnering across security, infrastructure, cloud, application, and business teams</li><li>Opportunity to influence identity security strategy for emerging AI, automation, and cloud technologies</li></ul>
2026-09-15T02:24:07Z

IT Infrastructure Technician

Brea, CA
onsite
Temporary / Contract
35.00 - 42.00 USD / Hourly
We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations. Key Responsibilities: Infrastructure Deployment<ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul>Field Support<ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul>IT Support<ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>
2026-10-07T16:08:47Z

IT Manager

Anaheim, CA
onsite
Temporary to Hire
50.00 - 55.00 USD / Hourly
email: valerie.montoya@rht (.com) **Please Note: Client will be relocating to the Corona, CA area by the end of the year, when applying please make sure you are okay to commute to Corona, CA indefinitely.** Robert Half is seeking a hands-on IT Manager to take ownership of its internal technology environment as services transition in-house from a Managed Service Provider (MSP). This is a unique opportunity for someone who enjoys building, improving, and owning IT operations while supporting both office and field-based employees. This role is ideal for a technically strong IT professional who has personally managed infrastructure, security, Microsoft 365, user support, networking, and day-to-day IT operations in a small to mid-sized business environment. Responsibilities<ul><li>Own and manage the company's Microsoft 365, Entra ID, and overall IT infrastructure.</li><li>Serve as the primary IT resource supporting approximately 400 employees, including executives, office staff, and field personnel.</li><li>Administer user accounts, onboarding/offboarding, security groups, permissions, and access controls.</li><li>Configure and manage Windows endpoints, mobile devices, and endpoint security solutions.</li><li>Support and maintain firewalls, networking equipment, wireless infrastructure, VPNs, and internet connectivity.</li><li>Implement and manage cybersecurity measures including MFA, Conditional Access, patching, and security best practices.</li><li>Lead the transition of IT services from the current MSP and assume full ownership of the environment.</li><li>Maintain IT documentation, asset inventory, disaster recovery procedures, and operational standards.</li><li>Troubleshoot and resolve escalated technical issues in a fast-paced environment.</li><li>Manage relationships with technology vendors, software providers, telecommunications partners, and future IT service providers.</li><li>Identify and implement improvements that enhance reliability, security, and operational efficiency.</li><li>Help build and scale the internal IT function, including future team growth.</li></ul>
2026-10-07T22:13:40Z

VP of Technology

Los Angeles, CA
onsite
Permanent / Full Time
170000.00 - 190000.00 USD / Yearly
We are looking for an experienced VP of Technology to lead enterprise tooling strategy for our investment management organization in Los Angeles, California. This leader will shape how technology platforms are evaluated, governed, and optimized across the firm while ensuring alignment with security, compliance, and architectural standards. The role combines strategic oversight with hands-on partnership across procurement, risk, enterprise architecture, and business teams to improve value, control costs, and support a modern technology environment. Responsibilities: • Direct the end-to-end management of the firm’s technology tools, including assessment, selection, implementation, consolidation, standardization, and retirement of platforms across the portfolio. • Lead the review of new technology requests by creating and overseeing a consistent framework for evaluation, scoring, approval, and adoption decisions. • Oversee software licensing strategy by monitoring subscriptions, usage rights, entitlements, and allocation to maintain accurate records and reduce unnecessary spend. • Work closely with Procurement and Vendor Management to support contract discussions, renewal planning, and ongoing assessment of vendor delivery and performance. • Define and uphold governance policies for technology tools, including access management, usage expectations, and controls that satisfy information security and regulatory requirements. • Collaborate with Information Security, Risk, and Compliance teams on vendor risk reviews and remediation planning for tools used across the organization. • Analyze portfolio performance through reporting on adoption, active usage, utilization, and spending trends, and develop forecasts and cost-saving actions with tool owners to maximize return on investment. • Partner with Enterprise Architecture to ensure approved tools align with enterprise standards, target architecture, and preferred application development patterns. • Maintain a reliable inventory of systems and tools by coordinating with stakeholders across the firm to document ownership, renewal timing, entitlements, and supporting technical details. • Monitor market developments, regulatory expectations, and emerging technologies to guide continuous improvement of the organization’s tooling and change management approach.
2026-10-13T18:33:42Z

Director of Business Intelligence

Cypress, CA
onsite
Permanent / Full Time
180000.00 - 200000.00 USD / Yearly
Robert Half has partnered with a growing company on their search for a strategic and forward-thinking Director of Finance and Business Intelligence to establish and lead a modern reporting and analytics by creating and maintaning AI reports. • Build and lead a company-wide Business Intelligence function, delivering scalable analytics, reporting, and strategic finance support across the organization and select affiliated entities.• Establish the long-term vision, organizational structure, governance framework, delivery standards, and operating model required to develop a sustainable, high-performing BI capability.• Recruit, mentor, and develop a high-performing analytics team while fostering accountability, innovation, collaboration, and continuous improvement.• Partner with executive leadership and business unit leaders to establish priorities, align analytical initiatives with corporate objectives, and allocate resources effectively across strategic projects.• Drive enterprise-wide adoption of data-driven decision-making by implementing consistent analytical standards, practical tools, and repeatable best practices across business functions.• Lead the organization’s AI-enabled analytics strategy, leveraging technologies such as Microsoft Copilot, predictive modeling, automated reporting, and self-service intelligence solutions.• Develop and maintain data quality, governance, and support standards to ensure accurate, reliable reporting and responsible use of AI-driven insights and automation.• Serve as a strategic corporate finance advisor by translating complex business questions into actionable analytical frameworks, identifying risks and opportunities, and providing insights that support growth, profitability, and operational performance.• Sponsor initiatives that streamline processes, reduce manual work, improve forecasting accuracy, strengthen performance management, and enhance organizational agility through automation and advanced analytics. Please email your resume to Lawren Bocock to be confidentially considered for the role
2026-09-16T17:48:39Z

12 results for Help Desk Tier 3 in Riverside, CA