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10 results for Customer Experience Specialist in Riverside, CA

Customer Service Representative

Rowland Heights, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a detail-oriented Customer Service Representative / Order Processor to join our team in City of Industry. This position will support customers throughout the order process, from initial inquiry and order entry through delivery and follow-up. Construction industry experience is a plus, particularly experience working with contractors, building materials, or project-related orders.Key Responsibilities<ul><li>Process and enter customer orders accurately and efficiently</li><li>Respond to customer inquiries via phone and email</li><li>Provide order status, product, pricing, and delivery information</li><li>Coordinate with sales, warehouse, purchasing, and logistics teams to ensure timely order fulfillment</li><li>Track orders and communicate updates or delays to customers</li><li>Resolve customer concerns and troubleshoot order issues</li><li>Prepare quotes, invoices, purchase orders, and related documentation as needed</li><li>Maintain accurate customer and order records</li><li>Follow up on backorders, shipments, and delivery schedules</li><li>Assist with general administrative and customer service duties as needed</li></ul>
2026-08-25T00:00:00Z

Customer Service Representative

Adelanto, CA
onsite
Temporary / Contract
21.3275 - 24.695 USD / Hourly
We are looking for a Customer Service Representative to support utility-related customer interactions for a non-profit organization in Adelanto, California. This Long-term Contract opportunity is ideal for someone who enjoys helping the public, managing account questions, and handling payment activity with accuracy and professionalism. The position plays an important role in delivering responsive service, maintaining reliable records, and assisting with day-to-day administrative needs in a busy office setting. Responsibilities: • Deliver courteous and timely assistance to residents, customers, and visitors with questions related to utility services and general account support. • Accept and process payments for water accounts and other departmental transactions while ensuring all entries are completed accurately. • Respond to billing concerns, service requests, and account inquiries by phone and in person, providing clear information and appropriate follow-up. • Complete receipting, payment posting, and cash-handling activities in line with established financial procedures and service standards. • Update customer files and supporting documentation to keep records organized, current, and accurate. • Reconcile daily financial activity and review transaction details to confirm balances and identify discrepancies. • Address customer issues with professionalism, using sound judgment to resolve concerns or route more complex matters to the appropriate team member. • Assist with administrative support tasks and contribute to additional departmental assignments as needed. • Manage a high volume of inbound customer communications and perform related data entry tasks efficiently in a fast-paced environment.
2026-08-31T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-02T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-02T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-09-03T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment. Responsibilities: • Respond to incoming customer calls and emails with timely, courteous, and solution-focused service. • Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately. • Perform data entry tasks with a high level of accuracy to keep customer and order information current. • Use Microsoft Word and Excel to document activity, track information, and prepare basic reports. • Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
2026-09-01T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-09-03T00:00:00Z

Customer Service Coordinator

Santa Fe Springs, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting. Responsibilities: • Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity. • Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy. • Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments. • Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations. • Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly. • Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions. • Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct. • Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
2026-08-19T00:00:00Z

Part-time Customer Service Representative

Bonsall, CA
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support a busy call center operation in Bonsall, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone activity, and ensuring accurate order processing. The person in this role will serve as a key point of contact for incoming inquiries while also assisting with outbound communication to support service and order needs. Responsibilities: • Handle a steady volume of incoming customer calls with professionalism, accuracy, and a service-focused approach. • Place outbound calls as needed to follow up on customer questions, confirm details, or provide updates. • Enter customer orders and service information into internal systems with close attention to detail. • Respond to customer inquiries by providing clear information, resolving routine issues, and escalating more complex concerns when appropriate. • Maintain accurate records of conversations, requests, and transactions to support efficient service delivery. • Coordinate with internal team members to address customer needs and help ensure timely resolution of open items.
2026-09-03T00:00:00Z

Client Services Coordinator

Fallbrook, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
You're the person who makes sure the client experience feels effortless.A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role. Your day will include<ul><li>Respond to client inquiries by phone and email</li><li>Coordinate appointments and service schedules</li><li>Maintain accurate client records</li><li>Follow up on outstanding documentation</li><li>Assist with account and service questions</li><li>Coordinate communication between clients and internal teams</li><li>Update information in company systems</li><li>Prepare client correspondence and documentation</li><li>Track open service requests</li><li>Escalate complex issues appropriately</li><li>Assist with reporting and administrative projects</li><li>Maintain confidentiality of sensitive client information</li></ul>
2026-08-28T00:00:00Z