We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this long-term contract position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, processing transactions, and maintaining accurate records across multiple platforms. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Create and update customer accounts with precision and attention to detail.<br>• Process orders efficiently, ensuring timely fulfillment and delivery.<br>• Monitor consumer loyalty programs to optimize customer engagement.<br>• Track and provide updates on order and shipment statuses.<br>• Manage promotional and training product requests effectively.<br>• Handle business transactions accurately across systems such as NetSuite, Salesforce, and other in-house applications.<br>• Collect and document valuable customer information to enhance service quality.<br>• Work towards achieving both team and individual departmental goals.<br>• Support special projects and tasks as assigned by management.
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>Robert Half is seeking an AR Specialist to join our finance team in Downtown LA! As an AR Specialist, you will play a crucial role in managing our accounts receivable operations. You will be responsible for processing customer invoices, managing customer accounts, reconciling payments, and ensuring all financial transactions are accurately recorded in our Great Plains accounting system. This position offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. For immediate consideration, please call our office at 213.629.4602 for consideration.</p><p> </p><p>· Entering, posting and reconciling of batches.</p><p>· Researching and resolving customer A/R issues</p><p>· Preparing aging reports</p><p>· Placing billing and collection calls</p><p>· Maintaining cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L.</p><p>· Good attention to detail and strong Microsoft Excel skills.</p><p>· 1+ year of recent Accounts Receivable,</p><p>· Experience with Great Plains is a must.</p><p> </p>
<p>We are seeking a detail-oriented and reliable <strong>Accounts Receivable (AR) Specialist</strong> to join our team on a temporary basis. The AR Specialist will be responsible for managing billing processes, reconciling customer accounts, and ensuring timely collection of payments. This role is ideal for someone with strong organizational skills and a proven ability to manage high-volume transactions in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue accurate customer invoices in a timely manner</li><li>Monitor accounts to identify overdue payments and follow up with customers</li><li>Apply payments to customer accounts and reconcile discrepancies</li><li>Maintain detailed records of billing, collections, and payment transactions</li><li>Communicate with internal teams to resolve billing issues or disputes</li><li>Assist with month-end closing and reporting as needed</li><li>Support the accounting team with additional tasks and projects</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>A/R Deductions Specialist</strong> to join our Accounting team on a contract-to-hire basis. This role will focus on all aspects of Accounts Receivable related to deductions for a dedicated group of customers, which may include major retailers such as US Foods, Walmart, Publix, Whole Foods, and Albertson’s. Working closely with customer service, sales, and the OS& D department, this position ensures that sales are properly validated, recorded, and paid. The specialist will investigate, manage, and resolve all potential cash and discount discrepancies in a timely and accurate manner according to policies and procedures.</p><p><br></p><p>The ideal candidate is a self-starter who thrives in a fast-paced environment, requires minimal supervision, and is highly skilled in problem-solving and reconciliation. Strong communication, organizational, and cross-functional collaboration skills are essential.</p><p><br></p><p><strong>Job Title:</strong> A/R Deductions Specialist (Contract-to-Hire – Hybrid)</p><p> <strong>Location:</strong> El Segundo, CA (Onsite 4 days per week, Remote 1 day)</p><p> <strong>Department:</strong> Accounting</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of Accounts Receivable and deduction resolution related to trade spend allowance, compliance, returns, pricing, and OS& D.</li><li>Research, reconcile, and dispute erroneous deductions.</li><li>Collaborate with brokers, sales, logistics, credit, and internal teams to resolve payment discrepancies.</li><li>Process adjustments and accurately match credits to outstanding deductions.</li><li>Prepare reports and conduct analysis in Excel as needed.</li><li>Update account data in Oracle and support audits.</li><li>Meet KPI-related goals for deduction resolution and overall AR performance.</li><li>Maintain positive relationships with internal and external stakeholders.</li><li>Assist with special projects and cross-train on other AR functions.</li></ul><p>Work Schedule:</p><ul><li><strong>Hybrid schedule</strong>: Onsite in El Segundo, CA <strong>4 days per week</strong>, with <strong>1 remote day</strong>.</li></ul><p><br></p><p><br></p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p>Robert Half is currently looking for a detail-oriented and experienced Accounts Payable Specialist with SAP expertise to join our finance team in Downtown LA. As an Accounts Payable Specialist with SAP experience, you will play a critical role in the financial operations of our company. You will be responsible for processing invoices, managing vendor accounts, reconciling payments, and ensuring that all financial transactions are accurately recorded in our SAP system. This role offers the opportunity to work in a dynamic environment and contribute to the efficient financial management of the organization. Please call our office 213.629.4602 for consideration.</p><p> </p><p>· Bachelor’s degree in finance, Accounting, or a related field is preferred.</p><p>· Proven experience as an Accounts Payable Specialist</p><p>· SAP experience is required.</p><p>· Strong understanding of accounts payable principles and practices.</p><p>· Knowledge of financial regulations and compliance.</p><p>· Proficient in Microsoft Excel and other financial software.</p><p>· Excellent attention to detail and accuracy.</p><p>· Strong analytical and problem-solving skills.</p><p>· Ability to prioritize and manage multiple tasks in a fast-paced environment.</p><p>· Effective communication and interpersonal skills.</p><p>· Team player with a customer service-oriented attitude.</p><p>· Self-motivated and able to work independently.</p><p> </p>
<p><strong>OVERVIEW</strong></p><p>The Accounts Receivable Specialist position is responsible for managing and maintaining accounts receivable processes. This role involves tracking and the timely processing of incoming payments (cash applications and credit memos), ensuring accuracy in financial records, and collaborating with various departments to resolve any outstanding issues. The Accounts Receivable Specialist plays a crucial role in maintaining a healthy cash flow and ensuring timely collection of outstanding invoices.</p><p><br></p><p><strong>TASKS, DUTIES, & GENERAL RESPONSIBILITIES</strong></p><ul><li>Handle daily cash applications</li><li>Identify and resolve billing discrepancies (off invoice and short payments)</li><li>Create credit memo deductions in NetSuite, which includes:</li><li>Obtain backup/supporting documentation from customer portals and other sources</li><li>Organize and track documents with consistent naming convention</li><li>Analyze & retrieve customer deduction documents from customer’s vendor portals</li><li>Log detailed customer deductions in Excel or other ERP/TPM systems</li><li>Trade spend/deduction coding</li><li>Research and resolve short ship deduction (returns, shortages, overages, etc.)</li><li>Follow internal audit controls for SOX compliance</li><li>Collaborate with internal departments to address concerns and resolve billing issues</li><li>Work closely with the finance team to ensure accurate financial reporting</li></ul><p><strong>Supervisory Duties (as needed – A/R Manager on PTO)</strong></p><ul><li>Retrieve daily bank reports and customer remittances</li><li>Update Aging Report</li></ul>
<p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
<p>Our client is a leading entertainment company based in Beverly Hills, known for its dynamic, fast-paced environment and innovative approach to the industry. They are seeking an experienced <strong>Accounts Payable Specialist</strong> to join their growing team on a <strong>temp-to-hire</strong> basis. This role offers an exciting opportunity to contribute to a creative organization while working closely with finance and accounting leadership</p>
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>Our client, a long-standing <strong>manufacturing and distribution company</strong> in Vista, is looking for a driven <strong>Accounts Receivable Specialist</strong> to take ownership of their customer billing, collections, and reporting functions. This is a fantastic opportunity for someone who enjoys numbers, problem-solving, and being part of a company that values teamwork and precision. You’ll manage the full AR process from invoicing through collection, building relationships with customers and helping maintain financial health across the organization.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Generate and send invoices to customers promptly.</li><li>Post incoming payments and reconcile customer accounts.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Investigate discrepancies and issue credits or adjustments as needed.</li><li>Support the month-end closing process and prepare AR-related reports.</li><li>Work closely with the sales and shipping teams to ensure billing accuracy.</li><li>Assist management with cash flow projections and forecasting.</li></ul>
<p>Our client, a reputable <strong>plumbing company in Vista</strong>, is searching for an <strong>Accounts Payable (AP) Specialist</strong> to join their finance team. This role is perfect for someone who is detail-oriented, highly organized, and enjoys keeping the financial engine of the company running smoothly.</p><p>The AP Specialist will handle all facets of invoice processing, vendor management, and payment execution while working closely with project managers and the accounting team. If you enjoy the structure of accounting but like being in a collaborative, fast-moving industry, this role offers both stability and growth potential.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Process a high volume of vendor invoices accurately and efficiently.</li><li>Verify invoice coding, approvals, and compliance with company policies.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Prepare weekly check runs, ACH payments, and wire transfers.</li><li>Maintain accurate vendor files and support 1099 reporting.</li><li>Assist with month-end close by preparing accruals and reconciliations.</li><li>Collaborate with project managers to track costs against budgets.</li><li>Support audits by providing necessary documentation.</li><li>Recommend improvements to AP processes and workflows.</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
<p>A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience,</p><p><br></p><p>Responsibilities:</p><p><br></p><p>1. Investigating and resolving denied claims from various insurance providers.</p><p>2. Reviewing credit balances and denials management. </p><p>3. Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</p><p>4. Follow up on outstanding claim denials and secure reimbursement where possible.</p><p>5. Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</p><p>6. Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</p><p>7. Submit appeals and reconsideration requests to insurance companies for denied claims.</p><p>8. Strong understanding of HMO and PPO. </p>
