8 results for Customer Experience Specialist in Riverside, CA

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-19T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-20T00:00:00Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns. Responsibilities: • Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques. • Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems. • Provide guidance and education to users on navigating systems and utilizing features effectively. • Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions. • Support end-users with account access, basic hardware and software setup, and system navigation. • Maintain an empathetic approach during all customer interactions. • Continuously improve service delivery by providing feedback and suggestions to leadership.
2026-03-20T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-19T00:00:00Z

Digital Marketing Specialist

Costa Mesa, CA
onsite
Temporary
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Digital Marketing Specialist to join our team on a contract basis in Costa Mesa, California. In this role, you will play a key part in executing and coordinating various marketing initiatives, including digital campaigns, social media efforts, and content updates. The ideal candidate is detail-oriented, organized, and adept at using marketing tools and platforms to drive success.Responsibilities:Creative Brief & Content Coordination<ul><li>Developing and organizing creative briefs</li><li>Managing updates to: </li><li>Autoreply emails</li><li>Venue-specific newsletters</li><li>Marketing communications</li></ul>Digital & Social Marketing<ul><li>Social media coordination and review</li><li>Supporting digital marketing execution</li><li>Pulling reports and updating marketing scorecards that help track marketing performance and demand generation</li></ul> Marketing Collateral Coordination Marketing Tools & Asset Management<ul><li>Uploading and organizing marketing assets</li><li>Supporting platform usage and digital tools</li></ul> Administrative & Operational Support<ul><li>General marketing administrative support</li><li>Accounting coordination related to marketing initiatives</li><li>Scheduling and documentation support</li></ul>
2026-03-11T00:00:00Z