<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience.<br><br>Responsibilities:<br>• Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support.<br>• Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed.<br>• Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion.<br>• Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments.<br>• Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance.<br>• Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms.<br>• Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity.<br>• Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations.<br>• Contribute to department-wide projects and additional business priorities as assigned.
We are looking for a Customer Service Representative/Order Processor to join a fast-moving team in Commerce, California in a contract capacity with permanent potential. This position is ideal for someone who takes pride in staying organized, responding quickly, and ensuring customer requests are handled accurately from initial inquiry through final payment and delivery coordination. Working closely with internal teams, this person will help keep orders on track, support timely communication, and deliver a dependable customer experience.<br><br>Responsibilities:<br>• Prepare customer quotes based on incoming requests and update pricing details promptly when revisions are needed<br>• Turn approved estimates into invoices, verify deposit information, and help ensure payments are properly recorded<br>• Monitor outstanding quotes and invoices, maintaining complete and well-organized documentation for each transaction<br>• Support accounts receivable activities by sending courteous payment follow-ups, checking status, and escalating concerns when appropriate<br>• Partner with internal teams to confirm production schedules and shipping timing, then share clear updates with customers<br>• Address customer concerns professionally, including changes to timing, incomplete order details, or delivery-related questions<br>• Handle inbound and outbound customer communication related to orders, account questions, and service needs<br>• Assist with order entry, purchase order processing, shipping paperwork, and related administrative support tied to customer accounts
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth.<br><br>Responsibilities:<br>• Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate.<br>• Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards.<br>• Validate reported hours, process account updates, and complete assigned tasks within required timeframes.<br>• Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems.<br>• Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion.<br>• Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate.<br>• Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
<p>Bilingual Wholesale Customer Experience Specialist</p><p>We are seeking a warm, energetic, and customer-focused professional to join a fast-paced and collaborative wholesale team. This is an exciting opportunity for someone who enjoys building meaningful client relationships, providing personalized service, and being involved in every stage of the customer experience—from initial order placement through delivery and follow-up.</p><p>Unlike a traditional call center position, this role offers a dynamic mix of email and phone communication, cross-functional teamwork, and face-to-face interaction with business clients at trade shows and in-person meetings. The ideal candidate is engaging, approachable, highly dependable, and excited to represent the company while delivering an exceptional level of service.</p><p>Key Responsibilities</p><ul><li>Manage the full customer service cycle, including order entry, order tracking, delivery follow-up, and issue resolution.</li><li>Build and maintain positive relationships with wholesale clients by providing responsive, professional, and personalized support.</li><li>Assist customers by phone, email, and in person with product information, order updates, account questions, and general inquiries.</li><li>Represent the company at trade shows several times per year, with approximately four to six domestic trips annually.</li><li>Partner closely with sales, logistics, and operations teams to ensure orders are processed accurately and customers receive a seamless experience.</li><li>Maintain organized and accurate customer records, order documentation, and spreadsheets using Microsoft Excel.</li><li>Proactively identify customer needs, communicate updates, and resolve concerns in a timely and thoughtful manner.</li><li>Contribute to a positive, team-oriented workplace through professionalism, enthusiasm, and a willingness to help.</li><li>Maintain consistent attendance, punctuality, and reliability in this fully in-person role.</li></ul><p><br></p>