We are looking for a dedicated and detail-oriented Customer Service Representative to join a dynamic apparel company in Commerce, California. In this Contract to permanent position, you will play a key role in fostering positive customer relationships and ensuring seamless order management for retail and wholesale clients. This opportunity is ideal for individuals who excel in fast-paced environments and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Manage customer orders, returns, exchanges, and cancellations with precision and efficiency.<br>• Collaborate with internal teams, including warehouse, sales, and production, to ensure timely order fulfillment.<br>• Provide customers with accurate product information, pricing details, and updates on order status.<br>• Address and resolve customer concerns, escalating complex issues when necessary.<br>• Maintain up-to-date and accurate customer records and order details in company systems.<br>• Assist with compliance for retailer orders and support wholesale account management.<br>• Handle inquiries from retail and wholesale clients, ensuring their needs are met promptly and professionally.<br>• Contribute to improving processes and workflows to enhance overall customer satisfaction.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities.<br><br>Responsibilities:<br>• Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements.<br>• Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties.<br>• Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day.<br>• Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care.<br>• Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed.<br>• Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams.<br>• Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes.<br>• Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation.<br>• Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position where you will play a key role in providing exceptional service to our customers through both inbound and outbound communication. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to approximately 10 inbound calls daily, addressing customer inquiries and concerns with professionalism.<br>• Conduct 30 to 80 outbound calls per day after completing training, ensuring timely follow-ups and effective communication.<br>• Provide detailed information to customers by sending follow-up links and guiding them through next steps.<br>• Maintain accurate and timely records of customer interactions within the Salesforce platform.<br>• Resolve issues related to order entry and manage customer accounts efficiently.<br>• Collaborate with team members to ensure high-quality customer service and satisfaction.<br>• Stay informed about company products and services to address customer needs effectively.<br>• Identify opportunities to enhance customer experiences and suggest improvements to processes.<br>• Adhere to company policies and procedures while handling sensitive customer information.
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment.<br><br>Responsibilities:<br>• Respond to incoming member and customer calls with professionalism, empathy, and clear communication.<br>• Place outbound calls as needed to follow up on service questions, confirm information, or provide updates.<br>• Enter and maintain accurate records in internal systems while ensuring details are complete and up to date.<br>• Support member service activities for the majority of the workday, delivering timely and courteous assistance.<br>• Explain available services, address concerns, and guide customers toward appropriate resolutions.<br>• Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality.<br>• Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks.<br>• Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>