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12 results for Call Center Specialist in Riverside, CA

Customer Service Representative

Signal Hill, California
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Service Representative to support logistics operations from Wilmington, California in a long-term contract role. This position is ideal for someone who enjoys helping customers, handling high-volume communication, and keeping order information accurate and up to date. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound follow-up, dispatch coordination, and container-related updates. Responsibilities:• Respond to incoming customer calls with professionalism, providing timely assistance and clear information related to orders and service requests.• Make outbound calls as needed to confirm details, share updates, and resolve open customer issues.• Enter and maintain order information accurately in company systems to support smooth daily operations.• Coordinate with dispatch and internal teams to communicate shipment activity, service changes, and delivery-related information.• Assist customers with questions involving container status, scheduling, and general logistics support.• Monitor customer requests from initial contact through resolution, ensuring issues are addressed completely and efficiently.• Document call activity, order updates, and service outcomes to maintain accurate service records.
2026-09-24T00:00:00Z

Customer Service Representative

Monrovia, California
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-17T00:00:00Z

Customer Service Representative

Pasadena, California
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-17T00:00:00Z

Customer Service Representative

City of Industry, California
onsite
Temporary / Contract
22 - 25 USD / Hourly
Duties:o Order intake via phone/emailo Make sure products are in stocko Contact purchasing or fabrication when necessary while searching for productso Work with shipping dept. to ensure products have been delivered on timeo Data entry using alpha numeric systemo Handles 20+ calls per dayo Use Microsoft Dynamics AX or CRM software to search for products in database• Qualifications: 3+ years office experience, very detail oriented, self-starter, multitasker, able to work in a fast-paced environment, experienced with navigating compute programs• Preferred: Experience using Dynamic AX and Microsoft Office, construction office experience, bilingual Spanish
2026-09-18T00:00:00Z

Customer Service Representative

Westminster, California
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This is a Contract position within the healthcare industry, focused on delivering clear, timely, and detail-oriented assistance through high-volume phone-based interactions. The ideal candidate brings strong call center experience, attention to detail, and a commitment to helping members navigate coverage, refills, and related service requests. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing accurate and easy-to-understand information. • Coordinate refill support with participating pharmacy partners when members need assistance completing the process. • Escalate clinical questions or medication-related concerns to appropriate clinical leadership for further review. • Collaborate with internal teams focused on medication adherence initiatives to help improve member engagement and outcomes. • Take part in outbound and follow-up calling campaigns assigned by leadership to support member service objectives. • Record interactions thoroughly in designated systems, including actions taken, required forms, and relevant follow-up details. • Adhere to established policies, job aids, and workflow procedures while identifying process issues and suggesting practical improvements. • Participate in team meetings, training sessions, and ongoing coaching to strengthen service quality and operational performance. • Maintain compliance with applicable federal and state regulations as well as company standards governing health plan operations. • Support additional service-related tasks and special assignments as needed by the department.
2026-09-25T00:00:00Z

Customer Service Representative

Tustin, California
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident lease renewal activities for a real estate and property organization in Tustin, California. This Long-term Contract opportunity is ideal for someone who excels in customer communication, retention-focused service, and detailed follow-through. In this role, you will guide residents through renewal options, address questions clearly, and help ensure a smooth and accurate renewal experience. Responsibilities: • Engage with residents in a detail-oriented and respectful manner, helping them understand renewal choices and encouraging continued occupancy. • Prepare, send, and track lease renewal offers while following up to confirm residents have received and reviewed all details. • Communicate proactively with residents approaching lease expiration to reduce turnover and support retention goals. • Coordinate with internal teams to arrange property inspections when needed to confirm home condition or assess upgrade opportunities. • Review month-to-month accounts, lease data, rent details, occupant information, and related charges to ensure records are accurate and complete. • Confirm compliance with renter's insurance, utility obligations, local code expectations, and company policy requirements before completing renewals. • Support pricing and term discussions by gathering information and escalating recommendations for management approval when exceptions are needed. • Audit completed renewal documents for accuracy, provide weekly progress updates, and assist with notice-to-vacate follow-up to help keep move-out steps on schedule.
2026-09-25T00:00:00Z

Customer Service Representative

Los Angeles, California
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support order processing and customer account activities for a Long-term Contract position in California. This role is well suited to someone early in their career who is organized, responsive, and comfortable working with routine office software to keep customer information accurate and up to date. You will help manage incoming orders, answer customer questions, and track fulfillment progress while partnering with team members to maintain dependable service. Responsibilities: • Enter customer orders accurately and maintain account details within the order fulfillment system. • Review order activity and follow up on status to help ensure shipments are completed according to committed timelines and forecasted availability. • Respond to customer questions and service requests in a detail-focused and timely manner. • Prepare routine reports, internal records, and customer-facing correspondence with clear and accurate information. • Use word processing and spreadsheet tools to organize documentation and support daily service operations. • Work closely with supervisors and experienced team members to resolve standard account issues and complete assigned tasks. • Contribute to team coverage by assisting with shared service activities and maintaining consistent account support.
2026-09-25T00:00:00Z

Customer Service Representative

Irvine, California
onsite
Temporary to Hire
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients in Irvine, California. This contract opportunity is ideal for someone who thrives in a fast-moving service environment and takes pride in delivering accurate, responsive support across the full customer experience. The person in this role will manage inquiries, coordinate with internal teams to resolve issues, and help ensure orders, deliveries, and account requests are handled with care and consistency. Responsibilities:• Manage customer inquiries through phone and other communication channels, providing prompt and attentive support for service-related needs.• Take ownership of customer issues from initial contact through final resolution, partnering with internal departments to ensure timely follow-up and clear communication.• Process order-related activities accurately, including order entry, customer account support, shipping coordination, and delivery updates.• Use multiple internal applications throughout the workday to research information, document activity, and maintain service accuracy.• Escalate recurring service concerns or unresolved issues to leadership with clear, timely feedback.• Support inbound and outbound customer communication to address requests, provide updates, and strengthen client relationships.• Contribute to assigned projects and provide additional operational support as business demands require.• Work additional hours when needed to help meet service levels, order deadlines, or team priorities.
2026-09-18T00:00:00Z

Customer Service Representative

Orange, California
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-09-24T00:00:00Z

Customer Service Representative

Cerritos, California
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cerritos, California in a contract-to-permanent opportunity. This role focuses on delivering responsive support to customers through phone and email while ensuring orders, appointments, and records are handled accurately. The ideal candidate is organized, detail-oriented, and comfortable managing a high volume of inquiries in a fast-paced service environment. Responsibilities: • Respond to incoming customer calls and emails with timely, courteous, and solution-focused service. • Support both inbound and outbound communication to assist customers, follow up on requests, and provide updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing inquiries appropriately. • Perform data entry tasks with a high level of accuracy to keep customer and order information current. • Use Microsoft Word and Excel to document activity, track information, and prepare basic reports. • Work collaboratively with internal teams to resolve issues and ensure a smooth customer experience.
2026-09-01T00:00:00Z

Customer Service Rep.

Arcadia, California
onsite
Temporary to Hire
19 - 23 USD / Hourly
A Healthcare Company is looking for a customer-focused Customer Service Representative to support clients and serve as a dependable point of contact throughout their skincare project experience in California. This Customer Service Representative ideal for someone who communicates clearly, handles inquiries with professionalism, and keeps customers updated on order and project status. The Customer Service Representative will help strengthen client relationships by resolving concerns efficiently, documenting interactions accurately, and sharing important feedback with internal teams. Key Responsibilities:• Respond to incoming customer calls and messages promptly, providing clear answers and helpful guidance.• Place outbound calls when needed to follow up on requests, confirm details, and keep clients informed of progress.• Enter and update customer orders with accuracy, ensuring records remain complete and current.• Communicate project and order status to clients in a timely manner to maintain confidence and transparency.• Address customer questions, concerns, and service issues with professionalism and a solution-oriented approach.• Escalate or relay client feedback and unresolved matters to the appropriate internal team members for follow-through.• Maintain organized documentation of customer interactions, account updates, and service outcomes.• Support a high-volume service environment while balancing responsiveness, accuracy, and quality of care. Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-09-25T00:00:00Z

Customer Experience Representative

Long Beach, California
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join a manufacturing organization in Long Beach, California as a Customer Experience Representative. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced service environment, enjoys resolving issues from start to finish, and can communicate clearly with customers, service technicians, and internal teams. The person in this role will support a high-volume contact center operation while helping deliver a consistent, solution-oriented customer experience. Responsibilities: • Handle a steady volume of inbound and outbound customer interactions, providing timely support and accurate information across phone and written channels. • Guide customers and internal partners through order, service, and product-related questions while working toward efficient and satisfactory resolutions. • Coordinate with in-home service technicians, retail personnel, and consumers to explain product concerns, troubleshooting steps, and repair-related guidance in a clear manner. • Process return-related requests, including Return Goods Authorization activities, with close attention to accuracy and policy compliance. • Document customer contacts, case updates, and follow-up actions thoroughly in Zendesk and other business systems. • Monitor open issues through completion, escalating complex situations when needed to maintain service quality and response standards. • Contribute to performance goals in a metrics-driven environment by balancing productivity, quality, and customer satisfaction outcomes. • Partner with team members and leadership to identify service trends, share feedback, and support continuous improvement within the customer experience function.
2026-09-24T00:00:00Z