We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>We are looking for a dedicated and resourceful Front Desk Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and a skilled clinical team to ensure seamless administrative operations and patient support. If you excel in multitasking, have strong organizational skills, and possess a compassionate approach to patient care, this role is an excellent opportunity to thrive in a dynamic medical environment. MUST BE Bilingual in Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures efficiently.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records in compliance with organizational standards.</p><p>• Verify insurance coverage, handle authorization processes, and assist patients with billing inquiries.</p><p>• Oversee clinic operations, including managing supplies, preparing exam rooms, and organizing the provider’s daily calendar.</p><p>• Provide administrative support to the neurosurgery team, ensuring smooth workflow.</p><p>• Address patient inquiries and concerns with professionalism and empathy.</p><p>• Utilize electronic medical records and relevant software to manage clinic documentation and operations.</p>
<p>If you’ve ever wanted to combine your administrative skills with the chance to truly make an impact in people’s lives, this opportunity is for you. Our client, a growing <strong>medical services provider in San Marcos</strong>, is seeking a <strong>Customer Service Representative</strong> who will provide compassionate, efficient, and professional support to patients, families, and providers. Healthcare is fast-paced, complex, and often stressful for the people navigating it. Patients rely on a system that is not always easy to understand — insurance claims, authorizations, billing, and appointment scheduling can quickly become overwhelming. That’s why this role is so critical: as a Customer Service Representative, you’ll act as both guide and advocate, helping patients get the answers they need and ensuring they feel cared for from the very first call.</p><p><br></p><p>You’ll work closely with clinical staff, billing teams, and insurance providers to untangle issues and make the process smoother for everyone involved. Every conversation is an opportunity to make a positive difference.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the first point of contact for patients and providers by phone and email.</li><li>Answer questions related to scheduling, billing, and insurance verification with patience and clarity.</li><li>Research and resolve claims-related issues, including prior authorizations, coding questions, and payment discrepancies.</li><li>Keep detailed, accurate records in the patient management system to ensure smooth communication between departments.</li><li>Partner with clinical and administrative teams to provide timely updates and follow-up to patients.</li><li>Maintain confidentiality while handling sensitive medical and financial information.</li></ul>
<p>Step into the world of healthcare where every interaction makes a difference. Our client, a highly respected <strong>healthcare and wellness practice</strong>, is seeking a <strong>Receptionist</strong> to be the heart of their front office. This role blends administrative expertise with compassion, ensuring patients feel welcome, supported, and cared for the moment they step through the door. In this role, you’re not just answering phones — you’re guiding patients through appointments, helping families navigate insurance details, and making sure providers have everything they need to deliver exceptional care.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Greet patients warmly, check them in, and provide clear instructions for their visit.</li><li>Answer phones, schedule appointments, and manage a busy provider calendar.</li><li>Verify insurance, process patient paperwork, and update electronic health records.</li><li>Coordinate with medical assistants, nurses, and providers to keep daily operations on track.</li><li>Handle billing inquiries with professionalism and tact.</li><li>Ensure the waiting area is clean, organized, and welcoming.</li><li>Maintain confidentiality in line with HIPAA regulations.</li></ul>
<p>A fast-growing company in <strong>Escondido</strong> is looking for an energetic and dedicated <strong>Customer Support Representative</strong> to join their dynamic team. This role is perfect for someone who loves problem-solving, enjoys connecting with people, and takes pride in creating a smooth and positive customer experience every single time.</p><p>You’ll work closely with clients, operations, and technical teams to handle inquiries, provide product support, and ensure customer satisfaction from first contact through resolution. This is an opportunity to be part of a team that values innovation, collaboration, and friendly professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for customer questions via phone, email, or chat.</li><li>Troubleshoot basic product or service issues and ensure timely resolution.</li><li>Document all interactions in the CRM system and follow up on open cases.</li><li>Process orders, returns, and adjustments accurately and efficiently.</li><li>Communicate updates to customers regarding delivery timelines or service appointments.</li><li>Collaborate with internal departments to improve communication and service efficiency.</li><li>Identify trends in customer feedback and assist management in implementing improvements.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for a dedicated Customer Service Representative to join our team in Newport Beach, California. In this long-term contract position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, processing transactions, and maintaining accurate records across multiple platforms. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Create and update customer accounts with precision and attention to detail.<br>• Process orders efficiently, ensuring timely fulfillment and delivery.<br>• Monitor consumer loyalty programs to optimize customer engagement.<br>• Track and provide updates on order and shipment statuses.<br>• Manage promotional and training product requests effectively.<br>• Handle business transactions accurately across systems such as NetSuite, Salesforce, and other in-house applications.<br>• Collect and document valuable customer information to enhance service quality.<br>• Work towards achieving both team and individual departmental goals.<br>• Support special projects and tasks as assigned by management.
<p>Behind every successful company is a person (or team) who keeps clients feeling valued, supported, and understood. Our client in <strong>Carlsbad</strong> is seeking a <strong>Client Services Coordinator</strong> — a role designed for someone who thrives on building relationships, managing details, and ensuring nothing falls through the cracks. This isn’t a job where you’re buried in spreadsheets all day. Instead, you’ll be at the center of the action — coordinating between departments, scheduling projects, communicating updates to clients, and making sure everyone is aligned. Think of it as being both the air traffic controller and the friendly voice guiding clients through the process. The ideal candidate loves organization, excels at communication, and has the ability to switch gears quickly without losing focus. If you enjoy being the “glue” that keeps a team connected and a client happy, this role offers both challenge and reward.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Be the main point of contact for clients — answering questions, providing updates, and following through on commitments.</li><li>Coordinate schedules for meetings, service delivery, installations, and follow-ups.</li><li>Track and monitor project milestones, ensuring that deadlines are met and clients are kept informed.</li><li>Maintain accurate client records, service logs, and reporting tools.</li><li>Partner with internal teams (sales, operations, accounting) to troubleshoot issues and deliver seamless service.</li><li>Proactively identify areas to improve the client experience, offering feedback and solutions to leadership.</li><li>Capture and share client insights to help the company continuously evolve its services.</li></ul>
<p>Are you an organized, people-focused professional who thrives in a fast-paced, client-driven environment? A reputable <strong>financial services firm in Carlsbad</strong> is seeking a sharp and motivated <strong>Client Services Associate</strong> for an <strong>immediate, ASAP opportunity</strong>. This role is ideal for someone with a strong foundation in customer service who wants to grow within the financial industry. You’ll work directly with clients and advisors, ensuring that every interaction reflects accuracy, professionalism, and care. The ideal candidate is someone who enjoys being the steady hand behind the details—someone who anticipates needs before they’re spoken and supports the team in delivering an exceptional client experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for clients, addressing inquiries, scheduling meetings, and managing communications.</li><li>Prepare client documentation, reports, and forms for account openings, transfers, and transactions.</li><li>Maintain client records in CRM and ensure all compliance and confidentiality protocols are followed.</li><li>Collaborate closely with advisors and operations staff to support financial planning and investment processes.</li><li>Assist in preparing materials for client reviews and financial presentations.</li><li>Proactively follow up on pending items and keep clients informed throughout each stage of their requests.</li><li>Participate in team meetings and help identify opportunities to improve workflow and client satisfaction.</li></ul>
<p>We are excited to represent our client in Valley Center who is looking for a <strong>Front Desk Receptionist</strong> to become the warm, welcoming face of their office. This role goes beyond answering phones — it’s about creating a positive first impression for clients, visitors, and team members alike. The ideal candidate has strong organizational skills, excellent interpersonal abilities, and thrives in an environment where <strong>every day brings new interactions and challenges</strong>.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Greet visitors, clients, and vendors with professionalism and warmth.</li><li>Answer, screen, and direct phone calls; take accurate messages as needed.</li><li>Maintain an organized front desk and lobby area.</li><li>Assist with scheduling appointments and maintaining calendars.</li><li>Receive and distribute mail, deliveries, and office supplies.</li><li>Support administrative functions such as filing, data entry, and document preparation.</li><li>Provide general support to internal departments as needed.</li></ul>
<p>A Healthcare organization in the city of Duarte is looking for a skilled Medical Billing Collections Specialist. The Medical Billing Collections Specialist must have at least 4 years of experience in the health care industry. The ideal candidate for this open position would have experience in skilled nursing or related fields.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Billing and Claims Management:</strong> Prepare, submit, and track medical claims for services provided in our skilled nursing facility to insurance companies, Medicare/Medicaid, and private payers.</li><li><strong>Patient Accounts:</strong> Manage accounts receivable, follow up on outstanding payments, resolve discrepancies, and ensure timely reimbursement.</li><li><strong>Compliance:</strong> Stay current with billing and coding regulations, including ICD-10, CPT, and HCPCS codes, ensuring compliance with HIPAA and other legal standards.</li><li><strong>Collaboration:</strong> Work closely with admissions, case management, and clinical staff to ensure accurate coding and documentation throughout the billing process.</li><li><strong>Denial Management:</strong> Handle rejected or denied claims, resolve issues, and resubmit claims to maintain efficient cash flow.</li><li><strong>Reporting:</strong> Prepare regular billing and financial reports to support operational decisions.</li></ul><p><br></p>
<p>We are looking for an experienced Sr. Accounting Lead to join our client's team in West Hollywood, California. In this role, you will oversee critical accounting operations, ensuring accuracy and compliance across financial reporting, payroll, and vendor management. This position offers an opportunity to contribute to the growth and efficiency of this unique and dynamic organization by implementing best practices and maintaining strong financial controls.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes, including preparing workpapers, reviewing reconciliations, and assembling financial statements with variance analysis.</p><p>• Oversee bookkeeping and vendor management activities, ensuring accurate coding and reconciliation of transactions while maintaining quality standards.</p><p>• Coordinate accounts payable processes, including vendor onboarding, payment approvals, and tracking early-pay discounts.</p><p>• Ensure accurate invoicing and accounts receivable aging, collaborating with sales teams to enforce credit rules and manage collections.</p><p>• Reconcile inventory reports with financial records, documenting adjustments and maintaining discipline around landed-cost entries.</p><p>• Monitor daily cash flow, prepare weekly payment runs, and maintain a 13-week cash forecast for management review.</p><p>• Lead compliance activities, including sales tax reporting, year-end financial statements, and regulatory filings.</p><p>• Develop and enforce internal financial controls to safeguard company assets and optimize operational efficiency.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
<p>We are offering an employment opportunity for a Medical Collections Specialist in Irvine, California. This role primarily involves managing and collecting outstanding accounts receivable from patients and third-party payers in the healthcare industry. The ideal candidate will exhibit a meticulous attention to detail and strong communication skills, ensuring accurate and timely collection of payments while adhering to billing protocols and maintaining patient confidentiality. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and manage assigned accounts to identify outstanding balances</p><p>• Conduct daily follow-up on outstanding claims and patient accounts via phone calls, emails, and written correspondence</p><p>• Review and verify the accuracy of billing records and statements</p><p>• Process received payments, update account statuses, and maintain accurate records in the billing system</p><p>• Submit claims to insurance companies and follow up on denials, rejections, and partial payments</p><p>• Work with insurance companies to resolve discrepancies and ensure proper claim processing</p><p>• Respond to patient and insurance company inquiries regarding billing and account status</p><p>• Provide patients with explanations of benefits, payment options, and account resolutions</p><p>• Ensure all collections practices comply with federal and state regulations, including HIPAA</p><p>• Prepare and present regular reports on collection activities, account statuses, and outstanding balances</p><p>• Identify trends and propose solutions to improve collection processes and reduce outstanding accounts.</p>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
We are looking for a dedicated and detail-oriented Receptionist to join our team on a part-time, contract basis. This role is based in Downey, California, and involves providing excellent front-desk support while ensuring smooth day-to-day operations. The position requires strong organizational skills and the ability to manage multi-line phone systems effectively.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate department or individual.<br>• Manage a multi-line phone system, answering inbound calls promptly and professionally.<br>• Handle switchboard operations, efficiently managing 1 to 10 phone lines.<br>• Provide accurate information to callers and assist with inquiries as needed.<br>• Maintain the reception area in a neat and organized manner.<br>• Support administrative tasks, including scheduling and record keeping.<br>• Ensure high levels of customer service in all interactions.<br>• Collaborate with team members to address issues and resolve problems effectively.
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Tustin, California. In this role, you will play a key part in managing client accounts, ensuring timely payments, and resolving billing issues efficiently. If you have a strong background in collections and a commitment to delivering excellent customer service, this position offers an opportunity to contribute to a dynamic environment within the real estate and property industry.<br><br>Responsibilities:<br>• Conduct daily outreach to clients for payment collection and account updates.<br>• Negotiate and establish payment plans to address outstanding balances.<br>• Accurately record and post payments to client accounts.<br>• Investigate and resolve billing discrepancies to ensure account accuracy.<br>• Maintain detailed records of all communications and transactions.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Monitor accounts to identify overdue payments and take appropriate action.<br>• Provide clients with clear explanations of payment terms and account updates.<br>• Review account statuses regularly to ensure compliance with company policies.
We are looking for a friendly and organized Receptionist to join our team on a contract basis in Carlsbad, California. This role is essential for creating a positive first impression and ensuring smooth daily operations in a dynamic office environment. As the first point of contact for visitors and callers, you will play a key role in maintaining efficient communication and supporting administrative tasks.<br><br>Responsibilities:<br>• Welcome and guide visitors, ensuring they have a positive experience upon arrival.<br>• Maintain the front desk area, keeping it clean, orderly, and presentable.<br>• Manage incoming and outgoing mail and deliveries in a timely manner.<br>• Oversee conference room scheduling and assist with meeting preparations, including technology setup.<br>• Monitor and replenish office supplies to ensure adequate inventory levels.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Respond to general inquiries and provide accurate information about the organization.<br>• Support office operations and assist team members with additional tasks as needed.
