<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
Summary:<br><br>We are seeking a reliable and detail-oriented Bilingual Spanish Receptionist for a small law firm. This permanent position works Monday through Friday, 9am–5pm (with a one-hour lunch), and is responsible for maintaining excellent client service and ensuring smooth front office operations. The role requires in-person attendance, with parking provided and a smart casual dress code.<br><br>Responsibilities:<br><br>Monitor the main phone line (RingCentral platform) and direct calls appropriately in both English and Spanish<br>Greet and assist clients and visitors<br>Monitor and respond to general firm email inbox<br>Handle administrative tasks including distributing mail, filing, copying for case handlers, and other tasks as assigned<br>Support daily office organization and maintain a detail oriented environment<br>Qualifications:<br><br>Fluent in both Spanish and English (spoken and written)<br>Experience with phone systems; prior RingCentral use a plus<br>Basic administrative skills and proficiency in Microsoft Office<br>Strong attention to detail, organizational skills, and a detail oriented demeanor<br>Prior experience in a law firm or similar detail oriented environment is preferred
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. This role requires strong communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and update customer information in the database with precision and accuracy.<br>• Process customer orders and ensure timely fulfillment while addressing any discrepancies.<br>• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.<br>• Collaborate with internal teams to address customer needs and resolve complaints effectively.<br>• Generate detailed reports and summaries of customer interactions and data for management review.<br>• Assist with the setup and maintenance of product styles, colors, and swatches.<br>• Verify unconfirmed orders and follow up to ensure completion or cancellation as necessary.<br>• Handle re-orders, replacements, special requests, and credit memos efficiently.<br>• Support the reception desk and manage incoming calls and correspondence.<br>• Maintain organized records and ensure compliance with company procedures.
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
<p>This is not a traditional receptionist role. Our client is seeking a polished, bilingual <strong>Senior Front Office & Client Experience Coordinator</strong> to serve as the face, voice, and first impression of a busy, high-expectation environment. You’ll act as a gatekeeper, problem-solver, and relationship builder—supporting leadership, staff, and a diverse client base with professionalism and confidence.</p><p><br></p><p><strong>What You’ll Be Responsible For</strong></p><ul><li>Manage a high-volume, multi-line phone system with exceptional call control</li><li>Greet clients, vendors, and visitors with a warm yet professional presence</li><li>Serve as a bilingual liaison for Spanish-speaking clients, ensuring clarity and trust</li><li>Coordinate scheduling, calendars, meeting rooms, and visitor flow</li><li>Handle sensitive information with discretion and confidentiality</li><li>Resolve client concerns in real time and escalate when appropriate</li><li>Support administrative leadership with correspondence, reporting, and special projects</li><li>Maintain front office organization, supplies, and procedural consistency</li></ul>
<p><strong>Job Description:</strong></p><p> We are seeking a friendly and dependable <strong>Temporary Part-Time Bilingual Receptionist</strong> to support the front office at an educational organization. This role is ideal for someone who enjoys working with families, students, and staff and is comfortable communicating in both <strong>Spanish and English</strong>. The receptionist will serve as the first point of contact and help ensure smooth day-to-day office operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, students, and families in a professional and welcoming manner</li><li>Answer and route phone calls; respond to general inquiries</li><li>Communicate with Spanish-speaking families and provide translation support as needed</li><li>Perform general administrative and clerical tasks</li><li>Maintain a clean, organized, and welcoming front desk area</li><li>Provide day-to-day support to office staff</li></ul><p><strong>Schedule:</strong></p><ul><li>Mondays, Wednesdays, and Fridays</li><li>8:00 AM – 1:00 PM</li></ul><p><strong>Assignment Type:</strong></p><ul><li>Temporary, Part-Time</li></ul>
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
<p>A growing healthcare organization in Vista is hiring a <strong>Collections Specialist</strong> to support patient and insurance collections in a fast-paced, regulated environment. This role focuses on reducing outstanding balances while delivering compassionate, compliant communication. The ideal candidate understands healthcare billing cycles and thrives in a detail-driven role that balances accuracy with patient service.</p><p><strong>Responsibilities</strong></p><ul><li>Follow up on outstanding patient and insurance balances</li><li>Communicate with patients regarding payment plans and account resolutions</li><li>Coordinate with billing, coding, and insurance teams to resolve denials</li><li>Review EOBs and identify discrepancies</li><li>Maintain accurate notes and documentation for compliance purposes</li><li>Monitor aging reports and prioritize collection efforts</li><li>Support audits and reporting requirements</li><li>Ensure adherence to HIPAA and healthcare regulations</li></ul>
<ul><li>Greet and assist visitors, clients, and employees in a courteous and professional manner</li><li>Manage a high-volume front desk, including answering, screening, and routing incoming calls</li><li>Coordinate visitor check-in procedures while adhering to security and access protocols</li><li>Schedule, manage, and support conference rooms and meetings</li><li>Receive, sort, and distribute mail and deliveries</li><li>Maintain office supply inventory and coordinate requests with facilities or vendors</li><li>Provide administrative support including data entry, document preparation, scanning, and filing</li><li>Partner with internal teams to ensure smooth day-to-day office operations</li><li>Maintain confidentiality and professionalism at all times in a secure office environment</li></ul>
Responsibilities & Duties:<br>Run our reception desk/front office, including:<br>Greet and create a welcoming front-office experience for staff, visitors, and our community.<br>Greet and direct vendors and freight deliveries.<br>Answer phone calls.<br>Enforce guest sign-in procedures and facilitate the HQ tour.<br>Office/Administrative<br>Assist with various office administration tasks (filing, supply ordering, restocking, inventory, and supplies organization).<br>Ensure the office space is organized and well-stocked.<br>Order food and supplies for meetings and team events.<br>Assist People Operations (HR) with onsite event logistics, recruitment scheduling, and candidate experience.<br>Assist the Operations team with ad-hoc office, administrative, or analytics tasks.<br>Shipping & Receiving<br>Receive mail and deliveries, and track items in our inventory software.<br>Ship packages and drop-off/pick-up at the post office, FedEx, or UPS.<br>Project Management<br>Manage 3rd party contractors, responsible for both budget and timeline<br><br>Required Skills and Qualifications:<br>Associate's or Bachelor’s degree.<br>Excellent verbal and written communication skills across various platforms.<br>Proven ability to pick up new technologies.<br>Proficient with Microsoft Office (emphasis on Word, PowerPoint, and Excel).<br>Ability to work on-site in El Segundo 5 days a week.<br>Desired Skills and Qualifications:<br>Eager to work in a fast-paced startup environment with a proactive and collaborative attitude.<br>A no-task-is-too-small mindset.<br>Resourceful, with keen ability to anticipate needs and take initiative to fill gaps.<br>Prior internship or work experience in office administration, food service, events, or hospitality.<br>Hands-on project examples outside of the classroom, such as extracurricular projects, clubs, or personal projects.
<p>A well-established construction company in Escondido is seeking a proactive <strong>Collections Specialist</strong> to manage receivables for commercial and residential projects. This role plays a critical part in maintaining healthy cash flow while preserving positive relationships with clients, vendors, and project managers. The ideal candidate is confident, organized, and comfortable navigating lien waivers, progress billings, and contract-driven payment terms.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of active and past-due accounts</li><li>Follow up on unpaid invoices through phone calls, emails, and formal notices</li><li>Coordinate with project managers regarding billing status, change orders, and payment delays</li><li>Track lien releases, preliminary notices, and payment applications</li><li>Resolve billing discrepancies and short pays</li><li>Maintain detailed collection notes and documentation</li><li>Prepare aging reports and communicate risks to leadership</li><li>Support month-end close by reconciling AR balances</li><li>Maintain compliance with contractual and legal requirements</li></ul>
We are looking for a detail-oriented Sales Support team member to join our team in Redondo Beach, California. In this Contract to permanent position, you will play a key role in ensuring smooth sales operations by managing purchase orders, item setup, and customer communications. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Process and review purchase and sales orders with accuracy and efficiency.<br>• Organize and submit product setup information to customers in a timely manner.<br>• Evaluate and edit website copy sheets and images to ensure quality and consistency.<br>• Handle data entry tasks with precision using tools like Excel and Word.<br>• Communicate effectively with customers and team members through written correspondence.<br>• Maintain organized records and workflows to support sales operations.<br>• Multitask effectively to manage various responsibilities and deadlines.<br>• Collaborate with team members to proactively address challenges and improve processes.<br>• Provide dependable support by following directions and adhering to company standards.
We are seeking a detail-oriented and personable Receptionist to join our team on a contract basis. This position is located in Signal Hill, California, and requires someone with excellent communication skills and the ability to efficiently manage a multi-line phone system. As the initial point of contact for visitors and callers, you will play a key role in ensuring smooth operations and delivering exceptional service.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate person or department.<br>• Manage and operate a multi-line phone system to answer and transfer calls promptly.<br>• Handle inbound calls with courtesy, addressing inquiries or routing them appropriately.<br>• Maintain the reception area to ensure it is tidy and welcoming.<br>• Assist with administrative tasks such as scheduling, data entry, and distributing mail.<br>• Provide accurate information about the organization to callers and visitors.<br>• Collaborate with team members to ensure seamless communication within the office.<br>• Monitor and manage the switchboard for efficient call handling.<br>• Support part-time reception activities during peak hours or as needed.
We are looking for a dependable and detail-oriented Receptionist/Office Administrator to join our team in Torrance, California. In this contract to permanent position, you will play a key role in managing daily office operations while contributing to a collaborative and dynamic work environment. This role is ideal for someone who is adaptable, eager to learn, and capable of handling a variety of administrative tasks efficiently.<br><br>Responsibilities:<br>• Accurately take and process customer orders while maintaining professionalism.<br>• Organize and maintain physical and digital filing systems to ensure easy access to records.<br>• Provide comprehensive administrative and clerical support across various departments.<br>• Assist the accounting team with basic accounts payable tasks and related responsibilities.<br>• Perform data entry, maintain records, and prepare necessary documents.<br>• Handle inbound calls using a multi-line phone system and ensure effective communication.<br>• Support team members with day-to-day operational needs and special projects.<br>• Manage receptionist duties, including greeting visitors and maintaining a welcoming office atmosphere.
We are looking for a detail-oriented General Office Clerk to join our team in Colton, California. In this role, you will serve as the first point of contact for visitors while managing various administrative tasks to ensure smooth office operations. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic environment.<br><br>Responsibilities:<br>• Ensure the reception area is tidy, organized, and ready to welcome visitors at the start of each day.<br>• Greet and check in visitors in a personable and detail-oriented manner, directing them to the appropriate staff or department.<br>• Conduct brief safety orientations for visitors entering the premises when applicable.<br>• Monitor office supply inventory, coordinate purchases, and maintain accurate records using spreadsheets.<br>• Arrange service calls for office equipment and ensure timely maintenance.<br>• Sort and distribute incoming mail across administration and shop buildings, as well as prepare outgoing mail and packages through FedEx or other carriers.<br>• Perform various clerical duties including filing, photocopying, data entry, and scanning.<br>• Support the billing department by gathering necessary documents and preparing billing worksheets.<br>• Collaborate with other departments to provide assistance as needed, with supervisor approval.<br>• Maintain a detail-oriented demeanor and attire while interacting with diverse personalities.
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
<p>We are looking for a dedicated and organized Part - Time Receptionist to join our team on a contract basis in Long Beach, California. This position involves supporting the daily operations of a tax office during a busy season, ensuring smooth client interactions and efficient administrative processes. If you excel in multi-tasking and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist clients at the front desk to provide a welcoming and attentive experience.</p><p>• Manage appointment scheduling and maintain calendars for tax staff.</p><p>• Perform accurate data entry to organize and maintain client records.</p><p>• Proofread and review documents to ensure accuracy and completeness.</p><p>• Conduct general office tasks such as photocopying, scanning, and filing.</p><p>• Handle incoming calls using a multi-line phone system and route them appropriately.</p><p>• Maintain confidentiality when handling sensitive client information.</p><p>• Support team members with administrative tasks to optimize office workflows.</p>
We are looking for a dedicated and detail-oriented Records Clerk to join a local municipality’s City Clerk’s office in Beverly Hills, California. This contract position with the potential for long-term employment offers an opportunity to make a meaningful impact by managing public records requests efficiently and accurately. The ideal candidate will play a pivotal role in ensuring compliance with municipal regulations and supporting the office's administrative functions.<br><br>Responsibilities:<br>• Review and process public records requests in accordance with established municipal guidelines and deadlines.<br>• Organize and maintain both electronic and physical records, adhering to confidentiality standards and retention schedules.<br>• Monitor the status of requests and communicate updates to both the City Clerk’s office and requestors.<br>• Retrieve required records from various departments and databases to fulfill incoming requests.<br>• Log all requests and responses accurately, ensuring records are updated for audits and reporting purposes.<br>• Identify opportunities to enhance records management processes and contribute to their implementation.<br>• Provide administrative support to the City Clerk’s office, including clerical tasks and coordination as needed.
