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2 results for Help Desk Analyst I in Richmond, VA

Technical Support Analyst III
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 30 - 30 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a <strong>Technical Support Analyst III (EHR Security Analyst),</strong> this role plays a critical part in securing and supporting an enterprise-level Electronic Health Record (EHR) system.</p><p>You will be responsible for managing user access, enforcing security policies, and supporting end users while ensuring compliance with healthcare regulations such as HIPAA.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define, manage, and maintain <strong>EHR security roles, access controls, and user permissions</strong></li><li>Map and maintain position definitions, including <strong>Millennium Position Preferences and OHPAC security groups</strong></li><li>Provide <strong>Tier 1 support</strong> to EHR end users for access and security-related issues</li><li>Collaborate with IT, Security Officers, and compliance teams to <strong>develop and enforce security policies</strong></li><li>Monitor user access and activity to ensure appropriate system usage</li><li>Conduct <strong>internal audits</strong> and identify potential risks or vulnerabilities</li><li>Assist in <strong>user provisioning and deprovisioning processes</strong></li><li>Investigate and respond to <strong>security incidents</strong>, ensuring proper documentation and resolution</li><li>Support system upgrades, patches, and maintenance activities (Cerner/OHPAC)</li><li>Participate in audits (internal and external) and ensure compliance readiness</li><li>Stay current on <strong>emerging threats, regulatory updates, and security best practices</strong></li><li>Recommend improvements to strengthen the overall EHR security environment</li></ul>
  • 2026-05-04T00:00:00Z
Data Governance Analyst
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 38 - 44 USD / Hourly
  • <p>We’re looking for a <strong>Data Governance Analyst</strong> to join an enterprise Data Management organization focused on improving data quality, consistency, and usability across the business. This role is ideal for someone who enjoys combining hands‑on data analysis with collaboration, documentation, and governance best practices.</p><p>As part of the Enterprise Data Management Program, you’ll work closely with both technical and business partners to support data governance initiatives, maintain metadata and business glossary content, and help drive data quality and data literacy efforts across the organization.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Support data governance practices, including metadata management and business glossary development</li><li>Partner with business data stewards to align technical and business definitions</li><li>Perform advanced data analysis, profiling, and cross‑source validation to identify data issues and anomalies</li><li>Support data quality rules, controls, issue documentation, and escalation processes</li><li>Maintain governance artifacts, documentation, and meeting records</li><li>Investigate data issues and translate findings into clear, actionable insights</li><li>Assist with workshops and change‑management activities related to metadata, data quality, and data literacy</li></ul><p><br></p>
  • 2026-05-06T00:00:00Z