We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism.<br><br>Responsibilities:<br>• Monitor accounts receivable and promptly follow up on overdue balances.<br>• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.<br>• Escalate delinquent accounts to management or external agencies when appropriate.<br>• Document all collections activities thoroughly within the accounts receivable system.<br>• Review and recommend updates to internal procedures to enhance efficiency and compliance.<br>• Serve as a backup for customer payment applications to maintain seamless operations.<br>• Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness.<br>• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.<br>• Perform additional duties as required to support the team.<br>• Collaborate with team members to ensure smooth financial operations.
We are looking for a detail-oriented Operations Specialist to join our team on a contract basis in Washington, District of Columbia. In this role, you will manage operational tasks related to package handling, customer communication, and mail logistics. This is an excellent opportunity for professionals who thrive in fast-paced environments and possess strong organizational skills.<br><br>Responsibilities:<br>• Review and determine the acceptance or rejection of incoming packages based on established criteria.<br>• Maintain accurate logs of all operational activities, ensuring data is up-to-date and accessible.<br>• Communicate effectively with customers to address inquiries and provide updates on package statuses.<br>• Organize and coordinate the shipment of documents and mail on a weekly schedule.<br>• Utilize CRM tools to manage and track customer interactions and operational workflows.<br>• Process data efficiently to support accurate recordkeeping and reporting.<br>• Ensure timely handling of daily mail operations, meeting organizational deadlines.<br>• Collaborate with team members to enhance workflow efficiency and resolve operational challenges.