We are looking for a skilled Administrative Assistant to provide essential support to the Director of Asset Management in Baltimore, Maryland. This contract position offers an opportunity to play a key role in managing organizational tasks, tracking project progress, and ensuring smooth workflows. The ideal candidate will thrive in a dynamic environment and bring strong administrative, organizational, and interpersonal skills to the role.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the Director of Asset Management, including managing day-to-day tasks and project-related initiatives.<br>• Maintain and organize accurate records, ensuring data integrity and accessibility.<br>• Monitor and update the status of pipeline facilities and ticket items to ensure timely tracking.<br>• Prepare check-ins, status updates, and reports to keep stakeholders informed of project progress.<br>• Facilitate project initiatives by scheduling meetings, setting agendas, assigning tasks, and ensuring deliverables are completed on time.<br>• Conduct ongoing analysis of business performance, including internal results and external market trends.<br>• Collaborate with internal teams and external experts to advance asset management objectives and tasks.<br>• Demonstrate resourcefulness and a proactive attitude to ensure all administrative functions are efficiently executed.<br>• Screen calls, manage correspondence, and maintain organized filing systems.<br>• Assist with prioritizing assignments and multitasking in a fast-paced environment.
<p>We are seeking a detail-oriented and professional Commercial Leasing Administrative Assistant to support our client's property management and leasing team at a premier commercial real estate office in Gaithersburg, MD. This role is essential in ensuring smooth operations, exceptional client service, and effective coordination of leasing activities.</p><p>Key Responsibilities</p><p>• Serve as the first point of contact for tenants, prospective tenants, and visitors; provide professional customer service in person, over the phone, and via email.</p><p>• Support the leasing team with preparing, editing, and maintaining lease agreements, renewals, and other related documents.</p><p>• Coordinate scheduling of property tours, inspections, and meetings with tenants, brokers, and vendors.</p><p>• Manage tenant files, lease records, and databases, ensuring accuracy and compliance with company standards.</p><p>• Assist with lease abstracting, rent rolls, and reporting for internal review.</p><p>• Provide administrative support including calendar management, expense reporting, and document preparation.</p><p>• Collaborate with property management staff to ensure tenant satisfaction and operational efficiency.</p><p><br></p>
<p>We are looking for a detail-oriented Legal Administrative Assistant to join a prestigious law firm in Washington, District of Columbia. In this role, you will provide essential support to a team of attorneys across various practice areas, including litigation. This position offers an excellent opportunity to thrive in a dynamic and collaborative environment while contributing to high-level legal operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive administrative support to a group of approximately 10 attorneys, including partners, counsel, and associates.</p><p>• Organize and coordinate travel plans, expense reports, and reimbursements.</p><p>• Manage scheduling needs, including setting up meetings and maintaining calendars for multiple attorneys.</p><p>• Prepare legal documents such as binders, tables of contents, and conduct light research as needed.</p><p>• Welcome and assist on-site visitors, ensuring conference rooms and catering arrangements are properly handled.</p><p>• Collaborate with IT teams to set up virtual meetings and resolve technical issues.</p><p>• Maintain strict attention to detail while handling multiple priorities in a fast-paced environment.</p><p>• Ensure smooth communication and follow-up for internal and external stakeholders.</p><p>• Uphold professionalism in both virtual and in-person interactions.</p><p>• Assist in the preparation and organization of case files and legal documentation.</p>
We are looking for a detail-oriented Contracts Administrator to join our team in Baltimore, Maryland. In this role, you will support the Assistant Vice President of Contracts, in-house counsel, and various departments by managing administrative and legal tasks related to commercial real estate transactions. If you have a passion for legal documentation, real estate, and collaborative teamwork, this opportunity could be an excellent fit for you.<br><br>Responsibilities:<br>• Draft and review contracts, amendments, and supplemental agreements for land transactions, including purchases, leases, and joint ventures.<br>• Prepare and proofread easements, declarations, and other land-related legal documents.<br>• Develop transaction and ownership structure charts to ensure clarity in documentation.<br>• Track contract timelines and deadlines while coordinating due diligence reports and distributing necessary funds.<br>• Order and analyze due diligence materials such as title reports, judgments, and surveys for properties, entities, and individuals.<br>• Provide administrative and legal support under the direction of the Assistant Vice President of Contracts.<br>• Collaborate with in-house counsel and departments including Acquisition, Development, Finance, and Accounting.<br>• Notify relevant departments of critical deadlines and coordinate required actions.<br>• Assist Joint Venture and Regional Partners in achieving transaction goals.
<p>A non-profit in Germantown is seeking an Administrative Assistant/Accounting clerk for a temporary part-time hybrid position.</p><p>Duties include:</p><ul><li>Oversee office supplies, manage equipment, and coordinate inspections.</li><li>Supervise and train office volunteers.</li><li>Coordinate vendor activities and maintain policies in collaboration with committee chairs.</li><li>Data entry of accounts payable and accounts receivable</li><li>Filing and Scanning</li></ul><p><br></p>
We are looking for a dedicated Human Resources (HR) Assistant to join a reputable food manufacturer in Baltimore, Maryland. This long-term contract position offers the opportunity to contribute to essential HR functions while working in a collaborative and dynamic environment. The role requires a proactive approach and a commitment to delivering outstanding administrative support and customer service.<br><br>Responsibilities:<br>• Facilitate onboarding processes, ensuring all new employee documentation is completed accurately and promptly.<br>• Manage I-9 compliance and maintain employee records in adherence to company policies and legal standards.<br>• Coordinate HR-related events, including planning and logistical support.<br>• Perform data entry tasks and maintain HR systems for efficient record management.<br>• Provide administrative support to HR operations, including scheduling, correspondence, and general office duties.<br>• Handle Kronos system operations, including timekeeping and payroll data entry.<br>• Utilize SAP and other HRIS platforms to manage employee information and reporting.<br>• Ensure compliance with organizational policies and procedures in all HR activities.<br>• Serve as a point of contact for employee inquiries and provide exceptional customer service.<br>• Collaborate with team members to improve HR processes and enhance efficiency.
<p>Robert Half is seeking a dedicated and detail-oriented Legal Assistant for a contract role with one of our premier clients in the McLean, VA area. This is an excellent opportunity for individuals with strong organizational and communication skills who are looking to contribute their expertise in a dynamic legal environment. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Proven experience as a Legal Assistant or in a similar administrative role within a legal setting.</li><li>Proficiency in legal research and familiarity with legal terminology and processes </li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle confidential information with discretion and professionalism.</li><li>Working knowledge of legal software and tools is a plus (e.g., eDiscovery platforms, document management systems).</li><li>Local to the McLean area or willing to commute, as this position requires an in-office presence.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and highly organized <strong>Business Legal Administrative Assistant</strong> to support attorneys and legal professionals specializing in business law. The ideal candidate will bring exceptional administrative skills and a strong understanding of business law processes and terminology. This role requires the ability to manage a fast-paced workload, maintain strict confidentiality, and deliver high-quality support to ensure the efficient operation of the legal team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support</strong>: Provide comprehensive administrative assistance to attorneys, including scheduling appointments, maintaining calendars, and arranging meetings.</li><li><strong>Document Preparation</strong>: Prepare, draft, proofread, and format business law-related legal documents such as contracts, corporate filings, and agreements.</li><li><strong>Client Communication</strong>: Act as the first point of contact for clients, managing inquiries and relaying critical information to attorneys.</li><li><strong>Filing and Organization</strong>: Maintain electronic and physical filing systems, ensuring documents are accurately filed and retrievable.</li><li><strong>Billing and Invoicing</strong>: Assist with client billing, process invoices, and manage other financial administrative tasks.</li><li><strong>Research Support</strong>: Conduct legal and procedural research related to business law (e.g., compliance requirements, corporate governance issues) and summarize findings.</li><li><strong>Court and Agency Filing</strong>: File legal documents with courts or regulatory agencies and monitor deadlines for filings, hearings, and other critical dates.</li><li><strong>Team Collaboration</strong>: Collaborate closely with attorneys, paralegals, and clients to ensure efficient case management and timely completion of tasks.</li><li><strong>Compliance Assistance</strong>: Help clients with compliance-related forms and requirements, including SEC filings and corporate registration documentation.</li></ul><p><br></p>
<p>We are looking for a Loan Assistant to join our team in Fairfax, Virginia. You will provide administrative and operational support in loan processing, servicing, and customer communication. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist in collecting, reviewing, and verifying loan application documents to ensure accuracy and completeness. (Source: 2026 RH Salary Guide</li><li>Communicate with clients to provide updates on loan applications, answer inquiries, and request additional documentation if necessary</li><li>Maintain organized loan files, input client data into loan management systems, and update loan status records. (Source: 2026 RH Salary Guide.xlsx)</li><li>Ensure that loan applications and processes comply with company policies and regulatory standards.</li><li>Collaborate with loan officers, underwriters, and other team members to facilitate timely loan approvals and processing</li><li>Assist in resolving issues or discrepancies that arise during the loan application or approval process.</li><li>Prepare reports, schedules, and other loan-related documents as requested by management</li><li>Ensure that loan-related information entered in systems or spreadsheets is accurate and up to data</li><li>Track deadlines for payments, rate adjustments, or loan portfolio updates and notify relevant parties when necessary.</li></ul><p><br></p>
<p>We are offering a contract employment opportunity for a Part Time On-Call Receptionist. This position is based in McLean, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. You will be working on call as needed.</p><p>Responsibilities: </p><p>• Providing top-notch customer service to clients</p><p>• Managing inbound calls and addressing inquiries promptly</p><p>• Assisting with administrative tasks as needed</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records</p><p><br></p>
<p>We are seeking a detail-oriented and professional Legal Assistant to support our legal team with administrative and client-facing responsibilities. The ideal candidate will have prior experience in a law firm setting and demonstrate strong organizational and communication skills.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer and direct incoming calls; take and relay accurate messages.</li><li>Welcome clients and visitors with professionalism and courtesy.</li><li>Coordinate and schedule appointments, depositions, and meetings.</li><li>Prepare, scan, and electronically file legal correspondence and case documents.</li><li>Open, organize, and maintain physical and digital case files.</li><li>Handle incoming and outgoing mail, ensuring timely distribution.</li><li>Monitor and replenish office supplies; assist with general office upkeep.</li><li>Provide additional administrative support as needed.</li></ul>
<p><strong><em><u>100% ONSITE!!</u></em></strong></p><p><br></p><p><strong>Schedule:</strong> Monday – Friday | 8:30 AM – 5:00 PM EST</p><p><strong>Work Environment:</strong> Onsite | Professional Office Setting</p><p><strong>Assignment Duration:</strong> 3 Months (with possibility for extension or permanent hire)</p><p><br></p><p><strong>About the Role</strong></p><p>We’re seeking an <strong>Administrative Assistant</strong> to support the property management team at a professional office building in Bethesda, MD. This role is ideal for someone with strong organizational skills, excellent phone and email etiquette, and a professional demeanor. You’ll be the first point of contact for visitors, handle daily office administrative duties, and assist with invoice and purchase order processing.</p><p><br></p><p><strong>What You'll Do</strong></p><p><strong>Guest & Phone Reception</strong></p><ul><li>Answer and route incoming calls in a courteous and professional manner</li><li>Greet visitors and ensure guest protocols are followed</li></ul><p><strong>Administrative & Office Support</strong></p><ul><li>Organize, file, and manage daily administrative tasks</li><li>Maintain a clean and professional office environment</li><li>Manage general office email inbox and respond to inquiries</li></ul><p><strong>Invoice & Purchase Order Processing</strong></p><ul><li>Review, validate, and submit invoices for approval</li><li>Prepare and monitor purchase orders and contract documentation</li><li>Communicate with vendors and internal teams for issue resolution and follow-up</li></ul>
<p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>
<p>Are you looking for your next growth step in your career? Are you currently a Controller or Assistant Controller wanting to be a Controller? Do you have strong supervisory skills and a CPA? If so, our client, a $100M+ non-profit is looking for a Controller to manage and oversee the financial operations of a 15-person accounting department. This key leadership role requires strong expertise in accounting, financial compliance, and regulatory standards to support the organization’s mission and ensure fiscal accountability. The Controller will collaborate with senior leadership to maintain financial stability while directing core functions such as budgeting, reporting, and audits.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily operations of financial departments, including the General Ledger, Bursar’s Office and Payroll functions, ensuring accuracy in GL, bank recs, mthe end close, grants, accounts receivable, accounts payable, and cash management.</p><p>• Develop and implement accounting policies and procedures that align with generally accepted accounting principles (GAAP), GASB standards, and federal, state, and local regulations.</p><p>• Supervise and mentor staff, providing training and guidance to ensure successful execution of their responsibilities.</p><p>• Review and approve financial reports to guarantee accuracy, timeliness, and accountability.</p><p>• Collaborate with IT teams to ensure the integrity, security, and functionality of financial systems, including updates and new versions.</p><p>• Prepare and submit financial reports required by state and federal agencies.</p><p>• Manage month-end and year-end financial closings efficiently and ensure compliance with all deadlines.</p><p>• Coordinate with auditors for financial and compliance audits, including preparation of schedules and reconciliations.</p><p>• Oversee collection processes, including dispute resolution, vendor meetings, and timely deposits of funds.</p><p>• Plan, monitor, and manage the annual budget for the Controller’s Office, ensuring alignment with organizational goals.</p><p><br></p><p>This Controller role is <strong>5 days/week</strong> in the office in PG County for the <strong>first 6 months</strong> and then the option for hybrid can be discussed with your manager. The ideal candidate will have an active CPA, 3+ years as an Assistant Controller or Accounting Manager, 4+ years of extensive supervisory experience of 5+ staff, advanced general ledger accounting operations and preferably non-profit industry experience but they will consider for-profit. Comp range for this Controller position is 120-140K in base salary + excellent benefits and great work/life balance. To apply to this Controller role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
<p>We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This is a contract onsite position in Sterling, Virginia.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite opportunity working Monday to Friday based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p><p><br></p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Sterling, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role isa contract to position working full time.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up-to-date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p>• Utilize MicroSoft Office Suite</p><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Part Time Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Chantilly, Virginia, working Monday to Friday from 10 am to 4 pm. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p><br></p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide membership help.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Chantilly, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is a contract employment opportunity working onsite Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
<p>Do You Love Numbers? Are You a Skilled Non-Profit Controller or Assistant Controller with an Entrepreneurial Spirit? Have you ever dreamed of combining your financial expertise with your passion for making a global impact? Are you ready to work for a forward-thinking non-profit organization that values innovation and looks for entrepreneurial leaders like you? If so, keep reading. This is your opportunity to step into a leadership role within a globally recognized social-impact organization that is driving positive change across the world.</p><p><br></p><p>Our client, a $35M non-profit in the DC Metro area, is looking for a talented Controller who will partner with the CFO to manage and oversee all aspects of the organization's financial and accounting operations. This leadership position offers the chance to work closely with senior executives and program leaders, empowering them to make informed decisions while ensuring financial excellence across the organization's operations. This isn't just a finance role; it's about joining a team dedicated to making a meaningful difference—designing systems, processes, and strategies that support the organization's work to create lasting social change worldwide.</p><p><br></p><p>Responsibilities:</p><p>*Manage accounts, ledgers, and reporting systems to ensure compliance with GAAP standards and nonprofit regulatory requirements.</p><p>*Implement internal controls for revenue, costs, budgets, and asset protection while ensuring accurate financial transaction recordings.</p><p>*Coordinate and oversee audit processes.</p><p>*Analyze financial data, prepare timely reports, and communicate updates to senior leadership.</p><p>*Review and approve payroll transactions.</p><p>*Support the CFO in engaging with the board’s audit and finance committees on financial trends and strategies.</p><p>*Oversee accounting for grants and programs to ensure spending aligns with budgets and funding requirements.</p><p>*Build and maintain relationships with external stakeholders like banks, lenders, and vendors.</p><p>*Develop and enforce finance policies, procedures, and systems to support operations.</p><p>*Lead improvements to the accounting ERP system (NetSuite) and coordinate system rollouts in additional locations.</p><p>*Lead and develop the finance team, fostering clear communication and strong collaboration.</p><p>*Strengthen partnerships with HR, IT, legal, and program teams to streamline operations.</p><p>*Promote a positive work environment and provide coaching to tackle challenges collaboratively.</p><p><br></p><p>The ideal candidate will be an individual who thrives in a fast-paced, mission-driven environment and has the following qualifications: CPA,10+ years exp with 2–5+ years of experience in a Non-Profit Controller or Asst Controller role, strong background in grant accounting from private foundations NOT government grants, NetSuite or something similar, strong analytical and problem-solving skills, including the ability to research and apply technical accounting standards as required, a collaborative mindset and ability to educate colleagues with varying levels of financial knowledge and a passion for innovation and working in entrepreneurial teams where creativity, adaptability, and results are valued. Comp range for this Controller role is 130-135K in base salary + bonus, full benefits and this is a hybrid role in the office in Arlington, VA a minimum of 3 days/week. To apply to this job please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035.</p>
We are looking for a skilled Customer Service Representative to join our team in Reston, Virginia. This is a Long-term Contract position, ideal for someone who thrives in a dynamic environment and enjoys helping others. The role involves providing exceptional support to our membership department while utilizing your strong communication and technical skills.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries and concerns with professionalism.<br>• Support the membership department by performing administrative tasks and maintaining accurate records.<br>• Input and manage data efficiently using internal databases and Microsoft Office Suite.<br>• Deliver outstanding customer service by resolving issues and providing clear information to clients.<br>• Utilize CRM tools to track and manage customer interactions effectively.<br>• Learn and adapt quickly to new systems and processes as needed.<br>• Ensure independent task completion with minimal supervision while maintaining high-quality standards.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.
<p>Robert Half has a new direct-hire opportunity for a Sales Support Specialist for a growing construction company in Beltsville, MD. Construction industry experience is highly preferred. If interested, please consider applying to this posting or contact Cody Marshall at Robert Half to learn more.</p><p><br></p><p><strong>Position Summary:</strong></p><p>The Sales Support Specialist will work closely with the sales team to streamline operations, assist with client communications, prepare proposals, and ensure customer satisfaction throughout the sales process. This role is ideal for someone who is organized, customer-focused, and eager to grow within a dynamic company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to the sales team</li><li>Prepare and track proposals, contracts, bids, and presentations</li><li>Communicate with clients regarding project status, documentation, and scheduling updates</li><li>Maintain and update CRM systems, ensuring accurate customer and project information</li><li>Assist in coordinating meetings, site visits, and follow-ups</li><li>Work with internal teams (estimating, project management, procurement) to gather required information for bids and proposals</li><li>Ensure timely delivery of sales documents and responses to client inquiries</li><li>Monitor and track sales metrics and generate regular performance reports</li><li>Support the onboarding process for new clients</li><li>Maintain an organized digital filing system for sales and customer documentation</li></ul><p><br></p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.<br><br>Responsibilities:<br>• Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.<br>• Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.<br>• Prepare for events by reviewing training materials and familiarizing yourself with the services offered.<br>• Set up event tables with provided materials and arrive early for preparation and check-in.<br>• Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.<br>• Distribute handouts, promotional materials, and giveaways while managing raffle entries.<br>• Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.<br>• Maintain a detail-oriented appearance and adhere to business casual dress code requirements.<br>• Stand and communicate for extended periods while repeating key information as needed.<br>• Collaborate with team members to ensure consistency and adherence to standards during events.
