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6 results for Customer Service Specialist in Reston, VA

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-09-01T00:00:00Z

Customer Service Representative I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative I to support a local government call center. This long-term contract position is ideal for someone who communicates clearly, handles high-volume inbound inquiries effectively, and maintains accurate records while delivering responsive service. The person in this role will help residents and callers by addressing questions, documenting interactions, and ensuring each request is routed or resolved appropriately. Responsibilities: • Respond to inbound calls from residents and other callers, providing courteous and timely assistance on a wide range of service-related questions. • Record caller information, concerns, and outcomes accurately in the appropriate systems to maintain complete and organized service documentation. • Enter and update data with close attention to detail so that customer records remain current and reliable. • Resolve routine inquiries during the initial interaction whenever possible, and direct more complex matters to the appropriate department or team. • Maintain a consistent, detail-oriented approach when managing a high volume of calls in a structured call center environment. • Follow established service procedures, call handling standards, and documentation guidelines to support operational consistency. • Provide clear information to callers regarding processes, next steps, and available resources to promote a positive customer experience.
2026-09-18T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-related tasks. This role is ideal for someone who thrives in a fast-paced environment, enjoys supporting business development efforts, and has strong communication and organizational skills. Responsibilities• Prepare sales reports, proposals, and presentations• Maintain CRM records and client data• Process orders and ensure documentation accuracy• Support client follow-ups and internal coordination
2026-09-01T00:00:00Z

Member Services Representative

Arlington, VA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-focused Member Services Representative to join our team in Arlington, Virginia on a Contract basis. This entry-level opportunity supports preparations for a large annual meeting by helping organize and assemble chapter materials with a high degree of accuracy. The role is well suited for someone who is patient, dependable, and comfortable handling repetitive tasks while maintaining strong quality standards. Responsibilities: • Prepare chapter leader ribbon and streamer packages for the annual meeting, ensuring each set is assembled correctly and ready for distribution. • Review chapter-specific instructions and use checklists to confirm that materials are complete, accurate, and matched to the correct chapter. • Sort and arrange materials for a high volume of chapters, keeping multiple sets organized and clearly separated throughout the process. • Inspect finished packets carefully and perform quality checks to reduce mistakes before items are finalized. • Label, stage, and organize completed materials so they can be distributed efficiently at the event. • Maintain a neat and orderly work area while tracking supplies and keeping chapter items properly accounted for. • Support the preparation of badges, packets, and other chapter-related event materials as additional needs arise.
2026-09-17T00:00:00Z

Order Management Specialist

Herndon, VA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an Order Management Specialist to support post-sales operations and ensure customer purchase orders are processed with precision and urgency. This Long-term Contract position is based in Herndon, Virginia, and focuses on validating order details, coordinating with internal teams, and maintaining accurate records throughout the order lifecycle. The ideal candidate brings strong attention to detail, sound judgment in handling exceptions, and the ability to work confidently with sensitive business information in a fast-paced environment. Responsibilities: • Examine incoming purchase orders to confirm they match approved quote details, including term lengths, item selections, pricing, quantities, and partner relationships. • Enter orders and related product data into Salesforce with a high degree of accuracy and completeness. • Coordinate handoffs with fulfillment partners by sharing required order information and tracking progress through completion. • Update order records promptly after fulfillment activities are completed to keep system data current and reliable. • Evaluate unusual or non-standard order situations and facilitate internal approval steps based on deal terms and order attributes. • Prepare and provide proof of delivery documentation when needed to support customer requests and order closeout activities. • Support post-sales order management processes involving contract compliance, requisition validation, and approved purchasing documentation. • Assist with complex order scenarios, including multi-channel transactions and government-related purchase order workflows, when applicable.
2026-09-17T00:00:00Z

Client Team Support Associate

McLean, VA
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Client Team Support Associate to provide high-level administrative support within a fast-paced mortgage company environment in McLean, Virginia. This Long-term Contract position is ideal for someone who is organized, responsive, and confident managing a wide range of office coordination tasks for senior leaders and client-facing teams. The role offers an opportunity to contribute to daily operations by keeping schedules, communications, documents, and travel arrangements running smoothly. Responsibilities: • Coordinate complex calendars for managing directors and executive team members, ensuring meetings and priorities are organized effectively. • Arrange business travel, including itineraries, reservations, and related logistics, while adjusting plans as needed. • Prepare, scan, file, and maintain documents and records to support accurate and efficient office operations. • Process expense reports and invoices with close attention to detail and established administrative procedures. • Provide general administrative assistance such as data entry, correspondence support, and day-to-day office coordination. • Answer inbound calls professionally, direct inquiries appropriately, and serve as a reliable point of contact for internal and external communication. • Use Microsoft Office applications, including Excel, to create reports, track information, and support team workflows.
2026-09-17T00:00:00Z