Add your latest resume to match with open positions.
1 result for Customer Service Representative in Remote, OR
- Coos Bay, OR
- onsite
- Temporary / Contract
- 35 - 40 USD / Hourly
- We are looking for a Customer Service Manager to lead daily support operations for a member services team in Oregon. This Contract position is ideal for someone who can provide hands-on direction, strengthen team performance, and maintain responsive service in a fast-paced healthcare-focused environment. The manager will work on site, assist with onboarding and training, and help ensure provider inquiries and operational tasks are handled efficiently during a short-term assignment.<br><br>Responsibilities:<br>• Oversee the day-to-day workflow of a customer service team, including four on-site team members and one remote employee.<br>• Provide direct guidance, coaching, and floor support to help staff manage provider inquiries accurately and professionally.<br>• Lead onboarding and training activities for new hires, helping them become productive quickly and confidently.<br>• Step in to support service volumes as needed, especially when incoming requests require additional coordination or escalation management.<br>• Prepare and distribute operational reports to track activity, team output, and service needs.<br>• Coordinate mailing and administrative projects that support departmental communication and member service functions.<br>• Promote consistent call center practices and service standards within a healthcare or payer-related environment.<br>• Collaborate with department leadership to maintain continuity of service during the contract coverage period.
- 2026-10-07T00:00:00Z