We are looking for an experienced Product Manager to join our team in Edison, New Jersey. This is a contract position with the potential for a permanent role, combining strategic planning and hands-on execution to deliver exceptional customer experiences. The role requires a hybrid schedule, with two days of onsite collaboration each week.<br><br>Responsibilities:<br>• Transform business requirements into effective call flow designs, prioritizing seamless customer experiences.<br>• Create detailed documentation, including toll-free numbers, welcome messages, prompts, citations, and operational procedures.<br>• Work closely with implementation teams to ensure clarity and accuracy of requirements throughout the project lifecycle.<br>• Verify the implementation results align with specified requirements and maintain high standards of quality.<br>• Lead initiatives to enhance call flow processes and documentation for improved efficiency.<br>• Manage project timelines and maintain open communication with stakeholders regarding product updates and releases.<br>• Collaborate with cross-functional teams to identify and resolve issues during development and implementation.
<p>We are looking for a highly skilled Senior Product Manager - Tech to join our team on a long-term contract basis in New York City, NY. In this role, you will lead the development and enhancement of a launch management system for our clients Ads platform, collaborating with multidisciplinary teams to deliver innovative solutions. The ideal candidate will possess strong analytical abilities, technical expertise, and the ability to manage multiple stakeholders effectively in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement the vision and roadmap for the launch management system.</p><p>• Ensure adherence to data governance, privacy, and security protocols.</p><p>• Collaborate with engineers, scientists, and stakeholders to design and deliver technical solutions.</p><p>• Facilitate integrations between internal systems and third-party tools in the MarTech and AdTech domains.</p><p>• Create detailed technical requirements that prioritize system modularity and operational efficiency.</p><p>• Manage project backlogs and oversee sprint planning activities.</p><p>• Monitor and report on platform usage and adoption metrics.</p><p>• Work closely with other product managers to coordinate technical implementations and strategies.</p><p>• Drive continuous improvement in project execution and delivery processes.</p>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Robert Half is seeking an experienced Product Manager. Does this sound like you?</p><ul><li>Collaborate with cross-functional teams (engineering, Privacy, Marketing, Legal , compliance, Risk and operations) to build out relevant product features.</li><li>Facilitate Agile processes such as backlog grooming, sprint planning, and user story definition.</li><li>Collect and analyze stakeholder feedback to guide product build.</li><li>Track key metrics and outcomes</li><li>Build Control framework, process and procedure for owned product.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
We are looking for an experienced Senior Fullstack Developer to drive the development of cutting-edge features and APIs for our proprietary Content Management System platform. This role offers the opportunity to work with modern technologies and contribute to scalable, high-performance software solutions that enhance the delivery and monetization of media content in live events, stadiums, and broadcasts. Collaboration with cross-functional teams will be a key aspect of this position, ensuring impactful and efficient software development.<br><br>Responsibilities:<br>• Design and develop innovative features and RESTful APIs for the company’s Content Management System platform.<br>• Maintain and improve the existing codebase built with React, Node.js, Java, Python, and PostgreSQL.<br>• Optimize application performance, scalability, and reliability to support high-demand environments.<br>• Work closely with product managers, designers, and engineers to translate business requirements into technical solutions.<br>• Conduct code reviews, participate in architecture discussions, and contribute to technical planning.<br>• Ensure adherence to best practices in software development, testing, and deployment processes.<br>• Troubleshoot and resolve production issues promptly to minimize disruptions.<br>• Provide guidance to less experienced developers and foster a culture of collaboration and continuous improvement within the team.
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
<p>We are looking for an experienced Applications Architect to join our team in New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.</p><p><br></p><p>Responsibilities:</p><p>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.</p><p>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.</p><p>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.</p><p>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.</p><p>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.</p><p>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.</p><p>• Develop and maintain technical documentation to streamline implementation processes.</p><p>• Partner with product managers and engineering teams to align technology solutions with business priorities.</p><p>• Monitor system performance and address any architectural challenges.</p><p>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies</p>
We are looking for a talented Product Designer to join our team on a long-term contract basis. In this role, you will collaborate with cross-functional teams to design and refine products that meet user needs and align with business goals. Based in New York, New York, this position offers the opportunity to contribute to impactful projects while leveraging your expertise in product design.<br><br>Responsibilities:<br>• Work closely with stakeholders and development teams to create user-centered designs that align with project requirements.<br>• Facilitate backlog grooming sessions to prioritize tasks and ensure clarity in project goals.<br>• Utilize Agile Scrum methodologies to manage design processes and deliverables.<br>• Collaborate with product managers to translate business objectives into actionable design strategies.<br>• Conduct bug tracking and resolution in coordination with development teams to enhance product quality.<br>• Employ Atlassian Jira to document and monitor design progress effectively.<br>• Develop wireframes, prototypes, and visual designs to communicate design concepts.<br>• Gather and analyze user feedback to refine designs and improve usability.<br>• Ensure consistency and scalability in design systems across multiple products.<br>• Participate in regular design reviews and provide constructive feedback to team members.
We are looking for an experienced Applications Architect to join our team in Edison, New Jersey. This Contract to permanent position involves designing, implementing, and optimizing Amazon Connect solutions while collaborating with cross-functional teams to ensure seamless integration and performance. The ideal candidate will bring a strong technical background and leadership skills to guide projects from conception to deployment.<br><br>Responsibilities:<br>• Design comprehensive Amazon Connect solutions, ensuring seamless integration with internal services and external systems.<br>• Collaborate with stakeholders such as business analysts and product managers to align technical designs with business requirements.<br>• Establish best practices, standards, and guidelines for the architecture of Amazon Connect systems.<br>• Diagnose and resolve complex technical issues during development, deployment, and production phases.<br>• Provide mentorship to entry level architects and engineers, fostering growth in Amazon Connect expertise.<br>• Develop APIs and support telephony integration to enhance system functionality.<br>• Incorporate speech recognition technologies into architectural designs to improve user experience.<br>• Ensure solutions adhere to cloud architecture principles and align with organizational objectives.<br>• Participate in regular reviews to assess system performance and identify areas for improvement.
<p><strong>Key Responsibilities:</strong></p><ol><li><strong>Agile Leadership & Scrum Master Responsibilities:</strong></li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li><strong>Project Management & Program Oversight:</strong></li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li><strong>Stakeholder Management & Communication:</strong></li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li><strong>Continuous Improvement & Best Practice Implementation:</strong></li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li><strong>PMO Establishment & Governance:</strong></li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul><p><br></p>
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
<p>A world-class luxury brand with a global influence is seeking a Senior Manager of Finance. Reporting to the CFO and partnering closely with stakeholders across the U.S., this highly visible role sits at the intersection of strategy and execution. The Senior Manager of Finance will drive financial excellence by enhancing processes and procedures and leveraging technology to improve financial reporting. </p><p> </p><p>Aligning with the company’s core values and service-oriented culture, the position requires a strong in-office presence. In addition to leading the day-to-day finance operations, the Sr. Manager of Finance will oversee a small team internally and direct the efforts of all outside partners including auditors and tax consultants. Overall, the Senior Manager of Finance will be a key player in supporting the brand’s long-term growth in one of its most important markets!</p><p> </p><p>If you are interested in this exciting opportunity, please email your resume to Kristin.Kelleher@roberthalf.</p><p><br></p><p>Responsibilities: </p><ul><li>Leading month-end and period-end close processes</li><li>Delivering clear, insightful monthly financial reporting with key takeaways and action plans for the CFO and CEO</li><li>Driving budgeting, forecasting, cash flow management, and financial planning across all US entities</li><li>Providing deep-dive analytical insights on sales, margins, expenses, and operational performance</li><li>Enhancing financial tools, KPIs, internal controls, and reporting systems</li><li>Overseeing tax compliance, audits, and relationships with external partners (accountants, auditors, banks, insurers)</li></ul><p><br></p>
<p>65,000 - 70,000 + commission</p><p><br></p><p><strong><u>Benefits</u></strong></p><ul><li>M/D/V</li><li>PTO</li><li>Holidays</li><li>Paid expenses</li><li>Car allowance</li><li>remote</li></ul><p><strong>Responsibilities</strong></p><ul><li>Develop and execute monthly, quarterly, and annual sales plans.</li><li>Lead, mentor, and motivate the sales team to achieve targets.</li><li>Identify new business opportunities and maintain strong client relationships.</li><li>Analyze sales data and recommend improvements for better performance.</li><li>Collaborate with marketing and product teams to align strategies.</li></ul>
<p>A nationally recognized company with multiple locations in <strong>Ocean and Monmouth Counties</strong> is seeking a <strong>dynamic, personable, and results-driven General Manager</strong> to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 70,000.</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. </p><p><br></p><p> <strong>Leadership & Team Management</strong></p><ul><li>Serve as the direct supervisor to Lead Massage Therapists, Lead Estheticians, and Sales Associates.</li><li>Recruit, hire, train, schedule, and conduct performance reviews for all massage therapists and estheticians.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p><strong>Sales & Business Performance</strong></p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p><strong>Operations & Administration</strong></p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p><strong>Marketing & Community Engagement</strong></p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul><p><br></p>
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
<p>We are looking for an experienced Business Development Director to lead and oversee retail and ecommerce operations for an International Wholesaler. This role requires a strategic leader who can drive sales growth, manage a high-performing team, and ensure operational excellence across all retail channels. The ideal candidate will have a strong background in retail sales, account management, and forecasting, paired with exceptional leadership and communication skills.</p><p><br></p><p>Apply today for consideration! If you are already partnered with a Robert Half recruiter, please share the reference # with them.</p><p><br></p><p><br></p><ul><li>Base pay listed as posted + additional commission</li><li>Medical, Dental, Vision</li><li>401k</li><li>PTO</li></ul><p>***Remote schedule with 1-2 days onsite in South Jersey required.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Serve as the primary leader responsible for managing and optimizing the retail division.</p><p>• Develop and mentor the retail team, focusing on improving sales techniques, communication abilities, and product expertise.</p><p>• Assign accounts and territories strategically to maximize team performance and market coverage.</p><p>• Monitor team accountability, enforce high performance standards, and uphold operational efficiency.</p><p>• Take full ownership of the retail profit and loss (P& L) statement, ensuring financial health and alignment with business goals.</p><p>• Oversee the entire retail portfolio, delegating day-to-day account management to direct reports.</p><p>• Lead efforts in forecasting, analyzing, and tracking performance metrics to drive informed decision-making.</p><p>• Ensure accurate and timely reporting of retail operations at the executive level.</p><p>• Collaborate closely with leadership to align on strategic goals, performance evaluations, and future direction.</p><p>• Facilitate partnerships and assign them to team members, ensuring seamless integration into the retail structure.</p>
<p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
<p><br></p><p>Our client is a nationally recognized transportation and insurance defense practice with decades of experience representing clients in aviation, trucking, logistics, and product manufacturing. Its attorneys handle complex regulatory and commercial matters, as well as high-stakes litigation in state, federal, and international venues.</p><p><br></p><p>The firm is seeking an attorney with at least four years of experience in insurance defense and personal injury/product liability litigation. The ideal candidate can independently manage cases and oversee all aspects of pre-trial litigation on behalf of a diverse client base, including domestic and international carriers, insurers, and transportation companies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Represent clients in insurance defense, product liability, and related litigation involving personal injury, wrongful death, property damage, cargo loss, and other tort claims.</li><li>Manage all phases of litigation, including taking and defending depositions, drafting and arguing motions, and preparing cases for trial.</li><li>Demonstrate a strong interest in courtroom litigation; trial experience is beneficial but not required.</li></ul><p><br></p>
<p>We are seeking a hands-on, Small Company Controller with a small company mindset to manage all accounting and office activities. This is a critical role reporting directly to the CEO and functionally to the Group CFO. You will be the primary person responsible for financial integrity, compliance, and operational support.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee AP, AR, Payroll (via Paychex) and ensure timely processing.</li><li>Perform monthly closes and prepare comprehensive financial reporting packages for the CEO, including variance analysis.</li><li>Maintain accurate financial statements in compliance with US GAAP and tax regulations.</li><li>Coordinate with external auditors and manage tax filings.</li><li>Develop annual budgets and multi-year forecasts (P& L and cash flow).</li><li>Manage banking relationships, cash flow forecasting, and ensure timely collections and payments.</li><li>Assist with HR-related tasks including onboarding, benefits administration, and payroll liaison.</li><li>Implement and maintain internal controls and insurance renewals.</li></ul><p><br></p>
