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10 results for Customer Success Manager in Red Bank, NJ

Director, Media Analytics & Customer Success
  • Pearl River, NY
  • onsite
  • Permanent
  • 135000.00 - 155000.00 USD / Yearly
  • We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
  • 2025-10-02T15:18:54Z
Account Manager
  • Bergen County, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a success-driven Account Manager to join a well-established capital equipment manufacturer located in Bergen County, New Jersey. This position focuses on managing existing client accounts while gradually pursuing new business opportunities. The role offers a balance of on-site work and travel, providing opportunities to build lasting relationships with clients while collaborating closely with a supportive sales team.</p><p><br></p><p>Responsibilities:</p><p>• Manage and support existing client accounts, ensuring satisfaction and effective use of capital equipment.</p><p>• Develop strong relationships with clients to drive sales growth and enhance account spending.</p><p>• Partner with internal teams, including sales and manufacturing, to meet client needs and deliver tailored solutions.</p><p>• Conduct site evaluations and provide consultations to support capital equipment sales.</p><p>• Represent the company at annual trade shows alongside team members to showcase products and services.</p><p>• Identify and pursue new business opportunities through lead lists and self-generated prospects, contributing to long-term sales growth.</p>
  • 2025-10-30T16:14:04Z
Client Outreach Representative
  • New York, NY
  • remote
  • Permanent
  • 40000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a highly driven Client Outreach Representative to join our team in New York, New York. In this role, you will play a key part in connecting small business owners to tailored solutions that help restructure their financial obligations and enable sustainable growth. If you excel in communication and enjoy making a meaningful impact, this position offers an exciting opportunity to contribute to client success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls daily to engage with potential clients and introduce service offerings.</p><p>• Utilize conversation guides and criteria to pre-screen prospects effectively.</p><p>• Identify client challenges and match them with appropriate solutions and product paths.</p><p>• Forward leads to the underwriting team or account executives for further processing.</p><p>• Maintain accurate records of interactions and notes using the designated CRM system.</p><p>• Collaborate with internal teams to ensure seamless client experiences.</p><p>• Stay updated on service offerings to provide accurate and relevant information during outreach.</p><p>• Monitor and assess client feedback to improve outreach strategies and communication.</p><p>• Support the development of outreach campaigns to enhance client engagement.</p>
  • 2025-10-29T19:49:04Z
Director of Client Services
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 57.00 - 66.00 USD / Hourly
  • We are looking for a dynamic and accomplished Director of Client Services to join our team in New York, New York. In this Contract-to-long-term position, you will play a pivotal role in fostering client relationships, driving donor engagement, and overseeing membership initiatives. This opportunity is ideal for a results-oriented individual with a strong background in fundraising, donor cultivation, and strategic leadership.<br><br>Responsibilities:<br>• Lead efforts to secure new memberships and ensure timely renewals through effective engagement strategies.<br>• Manage all aspects of member communications, including correspondence, website updates, and benefit fulfillment.<br>• Develop and execute comprehensive fundraising plans to identify and secure major gifts from high-net-worth donors.<br>• Build and maintain strong relationships with donors through face-to-face meetings, event hosting, and consistent communication.<br>• Plan and oversee donor cultivation and stewardship events to enhance engagement and support philanthropic goals.<br>• Draft and oversee solicitation letters, membership outreach, acknowledgment letters, and donor reports.<br>• Analyze member and donor data to optimize fundraising strategies and improve overall results.<br>• Collaborate with the marketing team to design campaigns that boost membership across all levels.<br>• Mentor and develop the development team to strengthen internal capabilities and performance.<br>• Partner with programming teams to align on upcoming initiatives and effectively engage members.
  • 2025-10-29T15:38:46Z
Senior Director of Data Operations
  • Florham Park, NJ
  • onsite
  • Permanent
  • 175000.00 - 225000.00 USD / Yearly
  • <p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
  • 2025-10-29T13:58:44Z
Product Manager
  • Iselin, NJ
  • onsite
  • Permanent
  • 82000.00 - 125000.00 USD / Yearly
  • <p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
  • 2025-10-21T17:48:59Z
Inside Sales Specialist
  • Bay Head, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
  • 2025-10-23T16:04:27Z
Inside Sales Specialist
  • Bay Head, NJ
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>Our client is looking for a dynamic Inside Sales Specialist to join their team in the Bay Head, New Jersey area. In this role, you will connect with potential clients, build strong relationships, and drive results through consultative selling. This position offers a unique opportunity to combine your sales expertise with excellent customer interaction to promote our products and services.</p><p><br></p><p>Responsibilities:</p><p>• Place outbound sales calls to potential clients while effectively following up on leads to secure new business.</p><p>• Conduct cold calls to introduce products and services, addressing customer needs with confidence and professionalism.</p><p>• Develop and nurture relationships with existing clients through outstanding service and ongoing communication.</p><p>• Respond to inbound inquiries, providing solutions and converting leads into successful sales.</p><p>• Maintain accurate and detailed records of customer interactions, ensuring seamless follow-up and reporting.</p><p>• Consistently achieve and surpass individual and team sales targets and performance objectives.</p><p>• Collaborate closely with marketing and operations teams to deliver an exceptional customer experience.</p><p>• Offer insights on customer preferences, market trends, and product performance to support business growth.</p>
  • 2025-10-23T16:09:21Z
Bookkeeper
  • Lakewood, NJ
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 35.00 USD / Hourly
  • <p>We are looking for an experienced and detail-oriented Bookkeeper to join our team in Ocean County, New Jersey. In this Contract-to-Permanent position, you will play a vital role in overseeing financial operations, maintaining accurate records, and supporting the administrative needs of the organization. This opportunity is ideal for someone who thrives in dynamic environments and is eager to contribute to the success of a growing company.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable and payable processes, including billing, collections, and financial performance monitoring.</p><p>• Maintain accurate and up-to-date accounting records through meticulous bookkeeping practices.</p><p>• Oversee payroll processing and ensure timely and accurate disbursement of employee payments.</p><p>• Monitor client billing activities and ensure invoices are prepared and sent promptly.</p><p>• Collaborate with partners and management to support financial and administrative decision-making.</p><p>• Conduct bank reconciliations to ensure financial records align with bank statements.</p><p>• Identify opportunities for process improvement within administrative and financial operations.</p><p>• Assist in preparing financial reports and summaries for review by leadership.</p><p>• Utilize QuickBooks and other accounting software to streamline financial management tasks.</p>
  • 2025-10-28T15:43:44Z
Sales Account Executive
  • Old Bridge, NJ
  • remote
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>80,000 - 100,000</p><p><br></p><p>Benefits:</p><ul><li>remote</li><li>401k</li><li>paid time off</li><li>medical insurance</li></ul><p>Key Responsibilities:</p><ul><li>Develop and maintain relationships with new and existing clients to drive sales growth.</li><li>Identify and pursue new business opportunities within assigned territories.</li><li>Conduct in-person meetings, presentations, and product demonstrations.</li><li>Collaborate with internal teams to ensure client satisfaction and successful onboarding.</li><li>Track sales activities and maintain accurate records in CRM systems.</li><li>Meet or exceed sales targets and performance metrics.</li></ul><p><br></p>
  • 2025-10-03T19:34:29Z