We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
We are looking for a Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a pivotal part in ensuring exceptional service for our customers by managing order processing, optimizing logistics, and driving efficiency in supply chain operations. This is a Contract-to-Permanent position within the food and beverage industry, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee the entire order management process, from purchase order receipt to delivery, ensuring seamless coordination with internal teams and external stakeholders.<br>• Optimize shipping strategies to maximize cost efficiency and improve delivery performance.<br>• Track and analyze shipping efficiency gains and share insights with cross-functional teams.<br>• Process customer orders using SAP and proprietary systems, ensuring accuracy and timeliness.<br>• Collaborate with customers to streamline order processing and enhance overall logistics performance.<br>• Minimize claims and discrepancies by ensuring compliance with shipping and order standards.<br>• Manage returns, credits, and claims processes efficiently to maintain customer satisfaction.<br>• Generate reports and perform data analysis to support customer service and logistics improvements.<br>• Utilize advanced Excel skills, including pivot tables and VLOOKUP, to track shipments and manage order data.<br>• Support continuous improvement initiatives by analyzing processes and proposing cost-to-serve enhancements for key accounts.
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p>We are looking for a skilled Inside Sales Representative to join our team in Woodland Park, New Jersey. This Contract-to-permanent position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys connecting with customers to provide exceptional service. As part of the manufacturing industry, you will play a key role in ensuring customer satisfaction and contributing to sales growth.</p><p><br></p><p>Responsibilities:</p><p>• Engage with customers proactively to identify potential sales opportunities and recommend tailored products or services.</p><p>• Handle customer returns efficiently by presenting alternatives such as exchanges or other solutions.</p><p>• Utilize upselling and cross-selling techniques to enhance customer experience and drive revenue.</p><p>• Maintain an in-depth understanding of product features, company policies, and promotional campaigns to provide accurate information.</p><p>• Record all customer interactions and activities using designated organizational tools.</p><p>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues effectively.</p><p>• Collaborate with the sales team to provide quotes and support inside sales efforts.</p><p>• Manage both inbound and outbound calls with professionalism and courtesy.</p>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
We are looking for a dedicated Customer Service Representative to join our team on a contract basis. This role is based in Carlstadt, New Jersey, and offers an excellent opportunity to contribute to a fast-paced wholesale distribution environment. The ideal candidate will excel in administrative tasks and customer interactions, ensuring smooth operations and high-quality service.<br><br>Responsibilities:<br>• Process and manage customer orders, ensuring accuracy and timely placement.<br>• Coordinate shipments and oversee the creation of shipping documentation.<br>• Generate and finalize invoices for completed orders.<br>• Scan and organize documents for record-keeping and compliance.<br>• Provide general administrative and clerical support to assist various departments.<br>• Respond to inbound customer inquiries promptly and professionally.<br>• Utilize Salesforce.com to track customer interactions and order details.
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
We are looking for a dedicated Customer Service Representative to join our team in Wayne, New Jersey. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic environment while delivering exceptional service to customers. In this role, you will play a vital part in ensuring smooth operations and client satisfaction.<br><br>Responsibilities:<br>• Assist customers on the showroom floor by addressing inquiries and providing product information.<br>• Plan and coordinate delivery routes to ensure efficiency and timely service.<br>• Communicate delivery updates to customers, including estimated times and status changes.<br>• Perform basic mathematical calculations as needed for pricing and order management.<br>• Create detailed price sheets using Excel to support sales and operations.<br>• Respond to inbound calls with professionalism, addressing customer questions and concerns.<br>• Accurately process order entries and maintain organized records.<br>• Handle both inbound and outbound calls to ensure effective communication with clients.
<p>We are looking for a dedicated Customer Service Representative to join our team in Elizabeth, New Jersey. This is a contract position, expected to last 6-8 weeks with a possibility of extension. The role requires working onsite, providing vital support in logistics operations, and ensuring smooth coordination of shipments and customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate shipment preparation, including creating packing lists and processing purchase orders and Bills of Lading (BOL).</p><p>• Schedule transportation services and monitor the delivery status to ensure timely arrivals.</p><p>• Manage invoicing, order tracking, and inventory using QuickBooks software.</p><p>• Respond to customer inquiries and provide exceptional service to resolve issues efficiently.</p><p>• Handle inbound and outbound calls to support customer needs and logistics operations.</p><p>• Maintain accurate records of transactions and shipping documentation.</p><p>• Collaborate with internal teams to streamline logistics workflows.</p><p>• Demonstrate strong communication skills and adhere to business casual attire in daily interactions.</p><p>• Assist in troubleshooting logistical challenges to ensure seamless operations.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
<p>Position summary </p><p> The Senior Presentation Associate position is a hybrid position responsible for providing presentation services for our clients. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs and/or tracking software for all presentation work </p><p> - *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle </p><p> - *Perform work in presentation design including but not limited to creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand intake and workflow coordination functions as needed </p><p> - *Exercise independent judgment use established procedures standards and formats to edit proof create or otherwise complete presentation requests to client satisfaction </p><p> - *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions </p><p> - *Communicate with team members lead supervisor or client on job or deadline concerns </p><p> - *Meet contracted deadlines for service delivery to our clients </p><p> - *Troubleshoot basic software or hardware problems </p><p> - Help to foster a proactive environment of continuous service enhancement and relationship building with the client </p><p> - Perform Quality Assurance on own work and/or work of others as requested </p><p> - Adhere to Williams Lea policies in addition to client policies </p><p> - Use equipment and supplies in a cost-efficient manner </p><p> - Assist with administrative tasks as requested by Supervisor</p>
<p>Our client is a leading manufacturer committed to delivering high-quality products and exceptional service to their customers. As they continue to grow, they are looking for a detail-oriented and proactive <strong>Credit & Collections / A/R Specialist</strong> to join their finance team and help manage our receivables and customer credit processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts receivable process, including invoicing, payment application, and account reconciliation.</li><li>Evaluate customer creditworthiness and establish appropriate credit limits.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Communicate with customers regarding outstanding balances and resolve billing disputes.</li><li>Collaborate with sales and customer service teams to ensure timely collections and maintain positive customer relationships.</li><li>Prepare regular reports on A/R performance, credit risk, and collection status.</li><li>Support month-end close activities related to receivables and collections.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Monmouth County, New Jersey. This Contract-to-permanent position focuses on managing accounts receivable, resolving billing discrepancies, and ensuring timely collection of outstanding balances. The ideal candidate will have strong attention to detail, excellent communication skills, and experience with financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve billing discrepancies to ensure accurate accounts receivable records.</p><p>• Manage collection processes to recover overdue payments efficiently and professionally.</p><p>• Communicate with customers via phone and email to address payment issues and inquiries.</p><p>• Utilize accounting software and CRM systems to track and update account statuses.</p><p>• Collaborate with internal teams to streamline claim administration and billing functions.</p><p>• Answer inbound calls related to accounts receivable and provide excellent customer service.</p><p>• Generate and analyze reports to monitor collection activities and identify trends.</p><p>• Maintain detailed and organized records of all collection efforts and communications.</p><p>• Assist in optimizing workflows related to financial services and claim processing.</p>
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
<p>We are looking for a dedicated Call Center Representative to join our team in the Wall, New Jersey area. In this long-term contract role, you will play a vital part in supporting clients within the health insurance industry by simplifying enrollment processes and enhancing employee engagement strategies. This position offers extensive training, making it an excellent opportunity for candidates eager to grow their skills in customer service and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes, ensuring smooth and efficient plan administration.</p><p>• Provide clear and strategic communication to improve employee engagement with benefit offerings.</p><p>• Perform accurate alphanumeric and numeric data entry to maintain client records.</p><p>• Utilize Outlook, Excel, and Word to manage correspondence, data tracking, and reporting.</p><p>• Respond promptly to client inquiries, resolving issues with professionalism and attention to detail.</p><p>• Collaborate with internal teams to streamline administrative procedures and enhance service delivery.</p><p>• Participate in training sessions to develop expertise in the health insurance and benefits administration sector.</p><p>• Maintain confidentiality and adhere to company policies regarding sensitive information.</p>
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
A well-established, fast-growing food brand with a collaborative, team-oriented culture. They value urgency, accountability, and integrity, and are seeking the next great fit to join our accounting team on a contract contract that may convert permanently.<br><br>We are looking for an experienced Accounts Receivable Specialist with strong skills in deductions and chargebacks. This role requires a detail-oriented detail oriented who can manage AR functions while supporting related accounting tasks. Prior exposure to Accounts Payable and ERP systems (Microsoft Dynamics preferred) is a plus.<br><br>Key Responsibilities<br>Generate and send customer invoices, statements, and payment reminders.<br>Prepare, post, verify, and record customer payments.<br>Review aging reports weekly and follow up on collections.<br>Research and resolve deductions and chargebacks with accuracy and timeliness.<br>Maintain and update customer master records.<br>Investigate invoice discrepancies (pricing, quantities, etc.) with internal teams.<br>Handle collections, customer inquiries, and account reconciliations.<br>Assist with AP-related tasks as needed.<br>Meet monthly close deadlines and prepare ad hoc reports.<br><br>Ideal Candidate Profile<br>Associate’s degree or higher preferred.<br>Accounts Receivable experience (deductions/chargebacks required).<br>Experience with Accounts Payable is a plus.<br>Proficiency in QuickBooks; Microsoft Dynamics or other ERP systems strongly preferred.<br>Strong understanding of accounting principles.<br>Advanced Excel skills (pivot tables, lookups, formulas).<br>High attention to detail and ability to multitask in a fast-paced environment.<br>Positive, proactive attitude with a collaborative mindset.<br>Prior experience in the food, beverage, or manufacturing industry preferred.
<p><strong>HR/Payroll Specialist – Garden City, Long Island, NY</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>self-motivated, standalone HR/Payroll Specialist</strong> for our client in the Garden City, Long Island, NY, area. Are you a talented HR/Payroll professional looking to join a tight-knit team and make a big impact in a small office environment? If you're ready to take the reins of full-cycle, multistate payroll and human resources management for a staff of 120+ employees, we want to hear from you!</p><p><br></p><p><strong>As the HR/Payroll Specialist, </strong>you will manage:</p><ul><li><strong>End-to-End Payroll Administration</strong>: Process full-cycle, multistate payroll for 120+ employees with a keen eye for accuracy and compliance.</li><li><strong>Human Resources Support</strong>: Manage employee onboarding, benefits administration, compliance tracking, and other HR functions to ensure a seamless experience for team members.</li><li><strong>Policy Oversight</strong>: Maintain and update HR policies as needed, ensuring adherence to federal, state, and local regulations.</li><li><strong>Small Office, Big Impact</strong>: Collaborate closely with other departments to foster a positive work environment in a dynamic small office setting.</li></ul><p>Seeking an <strong>HR/Payroll Specialist </strong>with ADP WFN experience in a multistate environment.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Small Office, Big Impact</strong>: You'll be an integral part of a close-knit team where your work directly contributes to the company’s success.</li><li><strong>Autonomy</strong>: Take ownership of your role, manage your responsibilities independently, and drive meaningful results.</li><li><strong>Location</strong>: Enjoy working in the vibrant Garden City area, conveniently located in Long Island, NY!</li></ul><p><strong>Contact Anna Parson at Robert Half or apply now! </strong></p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
