<p>We are looking for an Inside Sales Rep to support sales growth by engaging prospective buyers and reactivating past customers for a well-known client in the Reading, Pennsylvania area. This position combines proactive outreach, lead development, and inventory support to help create sales opportunities for the sales team. The role is well suited for someone who communicates confidently, delivers strong customer service, and wants to build a career with increasing responsibility in a remarketing-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct proactive outreach to retail and wholesale prospects, including web inquiries, field leads, former customers, and individuals who have previously shown interest, to uncover new business opportunities.</p><p>• Identify and engage additional potential buyers through cold calling and targeted prospecting efforts that expand beyond inbound interest.</p><p>• Nurture developing opportunities by making follow-up calls, assessing interest, and coordinating appointments for sales representatives.</p><p>• Support team responsiveness by assisting with incoming calls during periods of high volume and as part of ongoing role development.</p><p>• Reconnect with dealer and fleet accounts that have been inactive to revive relationships and generate renewed sales activity.</p><p>• Maintain accurate and appealing vehicle listings across auction platforms and aggregator sites to support remarketing efforts.</p><p>• Contribute to departmental initiatives and complete additional assignments as directed by leadership.</p>
<p>Are you looking for a business development role where you can stretch your market research skills? Robert Half is currently working with a growing client on their search for a Business Development Representative with thorough experience in business development and negotiations. This role will consist of enhancing business processes, increasing revenue, creating effective business strategies, exploring and evaluating new markets and business opportunities, preparing and presenting proposals, building strong client relationships, and assisting with investment origination. The ideal Business Development Representative should have extensive experience conducting research, sourcing, interpreting data, and analyzing market trends.</p><p><br></p><p>Primary Responsibilities</p><p>· Analyze business operations and trends in the market</p><p>· Identify opportunities to increase revenue</p><p>· Evaluate consumer behavior</p><p>· Coordinate with internal stakeholders</p><p>· Identify new customers that promote sustained income</p><p>· Assist with developing a new sales and marketing plan</p><p>· Prepare proposals for new business opportunities</p><p>· Create internal marketing materials/promotions</p><p>· Attend industry conferences</p><p>· Schedule Maintenance</p><p>· Prepare presentations as needed</p>
<p>We are looking for a <strong>Client Service Associate</strong> to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Process incoming payments and service transactions with a high degree of accuracy and timeliness.</p><p>• Review submitted forms and supporting documents to confirm completeness and compliance before entry.</p><p>• Enter and update customer and transaction information in internal systems while maintaining precise records.</p><p>• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.</p><p>• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.</p><p>• Coordinate order and request details carefully to ensure smooth follow-through on service activities.</p><p>• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.</p><p>• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.</p>
<p>Robert Half is seeking a friendly, professional, and customer-focused <strong>Call Center Customer Service Representative</strong> to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul><p><br></p>
<p>Our client is seeking an ambitious and results-driven <strong>Sales Manager</strong> to lead business development and customer growth initiatives throughout the Northeast region, with primary responsibility for Pennsylvania, New Jersey, and New York.</p><p><br></p><p>This is an outstanding opportunity for a high-performing sales professional who wants more than just a territory management role. The position offers significant visibility with executive leadership, ownership of a growing region, and a clearly defined path into a future <strong>Director-level leadership position</strong> as the organization continues to expand.</p><p><br></p><p>The ideal candidate brings a proven track record of driving revenue growth, developing strategic customer relationships, and identifying new market opportunities within a manufacturing, industrial, distribution, or B2B environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and execute a strategic sales plan for the Northeast territory.</li><li>Drive revenue growth through both new business development and expansion of existing customer relationships.</li><li>Identify, prospect, and secure new accounts within targeted markets.</li><li>Build strong relationships with key decision-makers, stakeholders, and strategic partners.</li><li>Partner with operations, customer service, and leadership teams to ensure exceptional customer experiences.</li><li>Analyze market trends, competitive activity, and customer needs to identify growth opportunities.</li><li>Manage sales forecasting, pipeline development, and territory planning.</li><li>Conduct regular customer visits and maintain an active presence throughout the region.</li><li>Negotiate pricing, contracts, and commercial agreements.</li><li>Provide leadership with market intelligence and recommendations to support business strategy.</li><li>Serve as a trusted advisor to customers while positioning the organization for long-term growth.</li></ul><p><br></p>
<p>We are looking for a Customer Experience Representative to support a busy service team in Wyomissing, PA. This Long-term Contract position is ideal for someone who enjoys helping customers, managing multiple priorities, and ensuring every interaction is handled with care. The person in this role will serve as a key point of contact for incoming inquiries while also providing administrative support and maintaining accurate records across internal systems.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, solution-focused support for a wide range of questions and concerns.</p><p>• Investigate service issues thoroughly and work with internal partners to determine appropriate next steps and resolutions.</p><p>• Record call details, customer updates, and follow-up actions accurately within company databases and tracking tools.</p><p>• Direct customers, vendors, and other incoming contacts to the correct teams to ensure efficient issue handling.</p><p>• Support day-to-day administrative activities such as scanning files, uploading documents, and maintaining organized records.</p><p>• Deliver a detail-oriented and positive experience across phone, email, and other communication channels.</p><p>• Monitor repeated customer concerns and share patterns or service trends with leadership and team members.</p><p>• Assist with inquiries related to customer accounts, billing matters, and general service requests as needed.</p>
<p>We are looking for a detail-oriented <strong>Sales Support Coordinator</strong> to join an onsite team in Delaware in a contract capacity with the potential for a permanent role. This position supports day-to-day sales and purchasing activities by coordinating quotes, reviewing order details, and helping ensure customer requests are handled accurately and on time. It is a strong opportunity for someone early in their career who enjoys working with numbers, systems, and cross-functional teams while building experience in sales support and operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Create material lists and quote documentation based on customer needs and direction from the sales team.</p><p>• Develop pricing proposals using internal system data and established pricing standards to support timely customer responses.</p><p>• Verify order, product, quantity, and pricing information before release to help reduce processing errors.</p><p>• Partner with Sales, Customer Service, Finance, and related teams to resolve discrepancies and keep orders moving efficiently.</p><p>• Initiate billing or invoice updates when inconsistencies are identified and follow through to completion.</p><p>• Maintain organized records of quotes, revisions, and customer-related communications for accurate tracking.</p><p>• Respond to requests for quote adjustments, pricing updates, and order support from internal stakeholders.</p><p>• Assist with purchasing-related coordination, including support for purchase order activities and departmental administrative tasks.</p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>We are looking for a Field Service Sales Manager to drive growth in the aftermarket service business while building trusted partnerships with industrial customers in Bethlehem, Pennsylvania. In this role, you will combine commercial insight with technical understanding to uncover service opportunities that improve equipment performance, limit unplanned outages, and support long-term asset reliability. This position is ideal for a sales specialist who is comfortable in the field, skilled at consultative selling, and motivated by creating lasting value for manufacturing clients.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Create and carry out a territory growth strategy focused on expanding service-related revenue across assigned accounts.</p><p>• Engage manufacturers to uncover needs tied to maintenance programs, repair work, replacement parts, equipment enhancements, and modernization initiatives.</p><p>• Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.</p><p>• Visit customer facilities to assess equipment conditions and recommend practical service solutions that improve uptime and operating efficiency.</p><p>• Prepare service proposals, pricing packages, and contract terms, then guide negotiations through to close.</p><p>• Work closely with operations, engineering, and project teams to support smooth delivery and a strong customer experience after the sale.</p><p>• Maintain accurate pipeline activity, account updates, and revenue forecasts within the company CRM system.</p><p>• Track customer feedback and identify additional ways to strengthen account retention and long-term partnership value.</p><p>• Stay current on industry developments, competitor activity, and evolving market demands to refine sales strategies.</p><p>• Represent the organization in trade events, customer meetings, and other industry-facing engagements to generate business opportunities.</p>