We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.<br><br>Responsibilities:<br>• Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator.<br>• Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge.<br>• Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed.<br>• Assist employees with signing in to newly prepared devices and confirm successful access to their accounts.<br>• Move user files from cloud storage into the required organizational environment and verify availability of work-related resources.<br>• Test core applications and services after setup to ensure each user can perform daily job functions without issue.<br>• Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team.<br>• Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.
We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment.<br><br>Responsibilities:<br>• Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site.<br>• Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge.<br>• Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks.<br>• Assist users with accessing their newly configured computers and confirm successful sign-in to required systems.<br>• Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment.<br>• Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment.<br>• Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution.<br>• Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits.<br><br>Responsibilities:<br>• Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations.<br>• Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment.<br>• Reimage workstations and install a clean operating system to prepare devices for redeployment.<br>• Help end users sign in to newly configured computers and confirm successful access to required business applications and services.<br>• Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup.<br>• Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team.<br>• Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.<br><br>Responsibilities:<br>• Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform.<br>• Reimage workstation hardware and install a clean operating system to align devices with current technical standards.<br>• Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment.<br>• Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services.<br>• Follow established deployment procedures at each site to complete device setup accurately and efficiently.<br>• Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed.<br>• Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace.<br><br>Responsibilities:<br>• Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues.<br>• Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed.<br>• Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests.<br>• Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications.<br>• Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use.<br>• Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users.<br>• Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities.<br>• Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
We are looking for a skilled Systems Engineer to oversee cloud and datacenter operations, ensuring smooth functionality and compliance with organizational standards. This role requires a blend of technical expertise and leadership, managing a team of engineers and administrators while maintaining hands-on involvement. This is a long-term contract position based in King of Prussia, Pennsylvania.<br><br>Responsibilities:<br>• Direct daily operations of cloud engineering, systems administration, and organizational resources to ensure efficient task completion.<br>• Lead the incident management process, including triaging, assigning, tracking, and resolving high-priority incidents.<br>• Oversee compliance measures across cloud and infrastructure services to meet organizational standards.<br>• Manage the delivery of project tasks assigned through ServiceNow, ensuring alignment with architectural requirements.<br>• Review and verify the quality of engineering work, addressing technical issues as needed.<br>• Maintain operational tasks such as patching, monitoring, and deployments while balancing team capacity.<br>• Provide technical support and triage for infrastructure issues without unnecessary escalation.<br>• Facilitate daily standups, weekly status updates, and allocate team capacity effectively to meet operational goals.
We are looking for a skilled Network Engineer to join our team in King of Prussia, Pennsylvania, on a long-term contract basis. In this role, you will manage networking responsibilities for a major project, working closely with external teams to establish and maintain connectivity. This position requires expertise in designing and implementing networking solutions to ensure seamless operations across multiple sites.<br><br>Responsibilities:<br>• Design and implement a CE hub VNet, including Gateway, Resolver, and Bastion, in the new environment.<br>• Establish VNet peering between hub and spoke networks across all subscriptions to ensure connectivity.<br>• Collaborate with external networking teams on ExpressRoute, SD-WAN, and cross-tenant connections.<br>• Migrate and manage Meraki network devices across approximately 85 sites.<br>• Configure and validate private DNS zones and private endpoints for secure operations.<br>• Provide support for cloud networking components of VoIP and other migration projects.<br>• Develop detailed network architecture documentation, including peering configurations and operational procedures.<br>• Monitor and troubleshoot network performance, ensuring high availability and reliability.<br>• Assist in implementing security measures, such as firewalls and access controls, to protect network infrastructure.
We are looking for a Network Engineer to support and enhance enterprise network operations in Pennsylvania. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can maintain secure, high-performing connectivity across complex environments while partnering with technical teams to resolve infrastructure challenges. The role focuses on routing, firewall administration, and network optimization, with an emphasis on reliability, security, and scalable design.<br><br>Responsibilities:<br>• Manage and support Cisco-based network infrastructure, ensuring stable connectivity and consistent performance across the environment.<br>• Configure, maintain, and troubleshoot Palo Alto and Cisco ASA firewalls to uphold security standards and control network access.<br>• Administer routing protocols, including BGP, to maintain efficient traffic flow and dependable external connectivity.<br>• Investigate network incidents, identify root causes, and implement corrective actions to minimize downtime and recurring issues.<br>• Collaborate with cross-functional teams to plan, test, and deploy network changes that improve availability and operational efficiency.<br>• Monitor network health, analyze performance trends, and recommend enhancements to strengthen resilience and capacity.<br>• Support load balancing and application delivery technologies, including F5 and Citrix, to help maintain dependable access to business systems.<br>• Create and maintain clear technical documentation for configurations, procedures, and support activities.
We are looking for an experienced Oracle HCM Help Desk Configuration specialist to support a long-term contract opportunity in Reading, Pennsylvania. This role focuses on shaping and optimizing an Oracle HCM Help Desk environment that strengthens HR service delivery, improves case handling, and creates a more efficient support experience for employees. The position will partner with HR, IT, and operational stakeholders to translate business needs into practical system solutions while promoting scalable, sustainable platform improvements.<br><br>Responsibilities:<br>• Collaborate with HR, IT, and cross-functional stakeholders to evaluate existing employee support processes and identify opportunities to improve service delivery through Oracle HCM Help Desk.<br>• Facilitate discovery sessions to capture business needs, define workflow expectations, and convert operational goals into effective system designs.<br>• Configure core Help Desk capabilities such as request classifications, work queues, assignment logic, alerts, service levels, role-based access, and knowledge resources.<br>• Turn functional objectives into detailed configuration activities that support a reliable and scalable Oracle HCM solution.<br>• Enhance platform performance by refining automation, strengthening self-service options, and improving reporting and overall user experience.<br>• Participate in test planning, execution, issue resolution, deployment support, and stabilization activities following release or go-live events.<br>• Prepare clear documentation covering process definitions, configuration choices, testing outcomes, and support guidance for ongoing system maintenance.<br>• Act as the liaison between business users and technical teams to ensure the final solution aligns with organizational needs and established Oracle best practices.
We are looking for an experienced IT Manager/Director to lead technology operations and strengthen the systems that support our organization in Media, Pennsylvania. This role will guide infrastructure, data, and security initiatives while improving reliability, visibility, and efficiency across business processes. The ideal candidate brings a hands-on leadership style, strong technical judgment, and the ability to partner with teams throughout the company to deliver practical technology solutions.<br><br>Responsibilities:<br>• Direct day-to-day IT operations, keeping business systems stable, secure, and prepared to scale with organizational needs.<br>• Lead the completion and ongoing enhancement of a custom claims management platform and related processing tools.<br>• Oversee database administration activities, including performance tuning, access controls, backup practices, and data quality management.<br>• Manage cloud environments across major platforms such as AWS and Microsoft Azure, with a focus on uptime, protection, and cost-effective resource usage.<br>• Strengthen the company’s cybersecurity posture by implementing, monitoring, and refining controls that protect applications, infrastructure, and information assets.<br>• Identify opportunities to apply AI-driven solutions that simplify workflows while preserving transparency, auditability, and controlled change management.<br>• Build and maintain dashboards and reporting tools that provide meaningful insight into operational metrics, trends, and business performance.<br>• Partner with departments across the organization to understand technology and data needs, then deliver solutions that support active business and case-related work.<br>• Administer business applications and time-tracking tools, and coordinate with external vendors to resolve issues and improve service performance.
We are looking for an experienced IT Manager/Director to lead technology operations and maintain a stable, secure computing environment for our organization in York, Pennsylvania. This role oversees core infrastructure, supports business-critical systems, and helps align technology priorities with operational needs. The ideal candidate brings a hands-on leadership style, sound technical judgment, and a proactive approach to system performance, continuity, and continuous improvement.<br><br>Responsibilities:<br>• Direct daily oversight of network, systems, and infrastructure services to maintain dependable performance and minimize downtime across the organization.<br>• Contribute to IT financial planning by helping prepare, track, and manage technology spending in alignment with departmental and business priorities.<br>• Act as the primary administrator for the organization’s enterprise platform, including user support, system configuration, release coordination, and connectivity with related business applications.<br>• Work closely with departmental stakeholders to ensure business systems are meeting operational goals and identify opportunities to improve workflows through technology.<br>• Design, maintain, and test disaster recovery and business continuity measures to reduce operational impact during outages, emergencies, or data loss events.<br>• Evaluate current technology environments, define service and performance standards, and recommend practical upgrades that improve reliability, efficiency, and scalability.<br>• Oversee configuration practices and support processes that promote consistency, security, and effective issue resolution across IT services.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems.<br><br>Responsibilities:<br>• Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues.<br>• Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency.<br>• Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings.<br>• Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity.<br>• Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability.<br>• Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned.<br>• Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives.<br>• Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
<p>We are looking for a Network and Systems Administrator to support daily technical operations and lead targeted infrastructure projects for a real estate property and facilities management organization in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable network performance, assisting employees with hands-on and remote technical support, and strengthening the stability and security of core systems. The role combines end-user support, network administration, device lifecycle management, and process improvement in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide both on-site and remote technical assistance by diagnosing user issues, resolving hardware and software problems, and guiding employees through effective solutions.</p><p>• Manage and prioritize help desk activity by tracking requests, responding within established timeframes, and maintaining clear documentation of fixes and internal support procedures.</p><p>• Oversee day-to-day upkeep of office technology, including workstation updates, printer supply replacement, equipment repairs, and coordination with outside vendors when specialized support is required.</p><p>• Administer backup, voice, and connectivity systems by monitoring performance, adjusting user access, updating call routing features, and generating reports as needed.</p><p>• Support employee onboarding and offboarding by preparing devices, provisioning or removing access, maintaining system images, and ensuring technology assets are properly assigned or recovered.</p><p>• Maintain network infrastructure through router configuration, server permission management, structured cabling, equipment relocation, and setup or teardown of remote or satellite office environments.</p><p>• Monitor company devices and telecom usage to identify cost-saving opportunities, manage line changes, and keep inventory and equipment records accurate and current.</p><p>• Promote a secure computing environment by identifying vulnerabilities, recommending improvements to processes and systems, and educating staff on phishing awareness and other cyber risks.</p>
We are looking for an experienced IT Manager to lead and optimize our technology infrastructure in a dynamic and fast-paced food distribution environment. This position requires a hands-on leader who can manage daily operations, oversee technical teams, and drive strategic projects to maintain and enhance critical IT systems. The ideal candidate will possess strong technical expertise, exceptional leadership skills, and a commitment to ensuring seamless technology operations.<br><br>Responsibilities:<br>• Manage and maintain network infrastructure, including firewalls, servers, and key business applications, to ensure optimal performance.<br>• Provide hands-on support by addressing help desk tickets and resolving hardware, software, and network-related issues.<br>• Lead and mentor a small IT team, fostering a proactive, solutions-driven work culture.<br>• Oversee network security measures such as firewalls, VPNs, and access controls to ensure compliance with industry standards.<br>• Collaborate with cross-functional teams onsite to troubleshoot and resolve technical challenges in real time.<br>• Monitor and maintain IT systems using tools like SolarWinds and Nagios to ensure system health and reliability.<br>• Develop and implement configuration management processes to streamline IT operations.<br>• Ensure effective identity management using Active Directory and other relevant technologies.<br>• Manage backup technologies to safeguard critical data and support disaster recovery initiatives.<br>• Evaluate and recommend improvements for IT systems to align with organizational goals.
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to join a contract opportunity in Pennsylvania. This role supports day-to-day technology needs across the site by keeping end-user devices, productivity tools, and related hardware operating reliably. The position is ideal for someone who enjoys hands-on troubleshooting, clear communication with employees, and working across office and shop floor environments to resolve technical issues efficiently.<br><br>Responsibilities:<br>• Set up, update, and maintain desktops, laptops, and peripheral equipment so systems remain aligned with approved software versions and configuration standards.<br>• Deliver technical support for end users by diagnosing and resolving issues involving workstations, printers, projectors, and other connected devices.<br>• Record incidents, service activity, and resolution details in ServiceNow to ensure accurate tracking and timely follow-up.<br>• Manage device inventory records and document equipment changes, including workstation deployments, relocations, and removals through established change processes.<br>• Assist employees with Microsoft 365 support needs, including Outlook, Office applications, and OneDrive, as well as common mobile device issues on Android and Apple platforms.<br>• Provide user guidance on workstation operation, business applications, and the local network environment to improve day-to-day effectiveness.<br>• Offer support for additional software tools and operational systems as needed, including equipment used within the shop floor environment with training provided.<br>• Move throughout a large facility, including stairways and production areas, to respond to support requests and complete on-site technical assistance.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.<br><br>Responsibilities:<br>• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.<br>• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.<br>• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance.<br>• Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization.<br>• Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment.<br>• Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing.<br>• Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs.<br>• Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
We are looking for an experienced Manager, Cybersecurity Analytics to lead the design and evolution of a data-driven security measurement program. This Long-term Contract position will focus on turning cybersecurity, risk, and control data into meaningful insights that support leadership decisions and strengthen governance across the organization. The ideal candidate will partner with stakeholders at multiple levels to build reporting strategies, improve visibility into security performance, and promote a culture of measurable risk management.<br><br>Responsibilities:<br>• Guide the cybersecurity analytics and metrics function by setting direction, priorities, and standards that support enterprise goals and accepted industry practices.<br>• Create and enhance measurement models that evaluate security controls, risk exposure, and program effectiveness through clear, quantifiable indicators.<br>• Work closely with executives, business leaders, and cross-functional partners to identify reporting needs and ensure analytics output supports strategic decision-making.<br>• Apply data analysis methods to gather, interpret, and translate security information into practical recommendations for risk reduction and operational improvement.<br>• Prepare recurring and on-demand reports that communicate trends, outcomes, and key findings to audiences ranging from operational teams to senior leadership and board-level stakeholders.<br>• Continuously enhance the metrics program by incorporating stakeholder feedback, regulatory expectations, threat developments, and evolving best practices.<br>• Monitor relevant compliance obligations, security standards, and market trends to keep the analytics framework current and effective.<br>• Champion organization-wide participation in data collection and reporting efforts while promoting the business value of a strong cybersecurity metrics program through effective communication.<br>• Contribute to broader security initiatives such as compliance reviews, risk assessments, and issue management activities as needed.
We are looking for a highly skilled IAM/Active Directory Architect to join our team in King of Prussia, Pennsylvania. In this long-term contract role, you will lead critical identity and access management (IAM) migration efforts, ensuring smooth transitions across Azure and Active Directory environments. This position is an exciting opportunity to contribute to a dynamic industry focused on waste, refuse, and environmental waste management.<br><br>Responsibilities:<br>• Develop and implement strategies to migrate identity and access management (IAM) components, including exporting, mapping, and reimporting data across Azure tenants.<br>• Rebuild managed identities for application services, container applications, and serverless environments.<br>• Migrate or recreate application registrations within the new Entra ID tenant.<br>• Create automation solutions using Microsoft Graph to handle large-scale identity operations efficiently.<br>• Execute Active Directory user and computer migrations using Quest Migration Manager.<br>• Design and implement Conditional Access policies tailored for the new Entra ID tenant.<br>• Collaborate with identity specialists to extract critical knowledge and execute migration tasks independently.<br>• Prepare comprehensive documentation, including identity architecture blueprints and operational runbooks, for seamless handoff to permanent teams.
We are looking for an experienced Salesforce Administrator to support and enhance a growing Salesforce environment. This Long-term Contract position is ideal for someone who can balance day-to-day platform administration with thoughtful solution design, helping teams work more efficiently while maintaining a secure and scalable system. The role will partner closely with business and technical stakeholders to improve automation, data integrity, reporting, and overall platform performance.<br><br>Responsibilities:<br>• Oversee the ongoing administration of the Salesforce platform, keeping configurations aligned with operational needs and long-term business goals.<br>• Build and refine Flow-based automations that streamline processes across sales, service, and other connected functions.<br>• Recommend practical solutions that prioritize standard Salesforce capabilities before introducing custom development.<br>• Shape platform designs that follow sound architectural principles and support reliability, performance, and future growth.<br>• Work with cross-functional stakeholders to translate business needs into effective Salesforce solutions and clearly defined requirements.<br>• Maintain user access, security settings, and data governance practices to protect system integrity and sensitive information.<br>• Coordinate data loading, extraction, and validation activities to ensure information remains accurate, complete, and usable.<br>• Support integration-related work by managing Salesforce-side objects, connected applications, and data structures in partnership with technical teams.<br>• Produce dashboards, reports, and documentation that improve visibility into performance and support knowledge sharing across the organization.<br>• Provide user guidance, troubleshooting assistance, and mentoring for entry-level administrators while monitoring platform health and identifying improvement opportunities.
We are looking for an experienced Manager, Data Governance to lead enterprise data governance efforts for a higher education organization in Philadelphia, Pennsylvania. This role will shape the framework, policies, and operating model that improve data quality, accountability, and compliance across departments. The ideal candidate brings deep experience guiding governance programs in complex environments and can connect technical data issues to practical institutional impact.<br><br>Responsibilities:<br>• Create and maintain enterprise data governance standards, policy documentation, and operating procedures that support consistent data practices across the organization.<br>• Partner with data stewards and business stakeholders to roll out governance processes covering metadata, cataloging, data quality, privacy, and policy adoption.<br>• Work closely with technology teams to evaluate, implement, and optimize governance platforms and supporting data management tools.<br>• Review datasets and data definitions to detect quality concerns, resolve inconsistencies, and strengthen trust in institutional information.<br>• Build governance structures and decision-making forums that address cross-functional dependencies, escalate issues, and reinforce compliance expectations.<br>• Lead governance councils, working groups, and project teams to coordinate initiatives, assign ownership, and drive alignment on shared data priorities.<br>• Develop and execute short- and long-range data governance plans that support organizational goals and sustainable program maturity.<br>• Monitor adherence to governance policies and promote the accuracy, completeness, and consistency of data assets throughout the enterprise.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly.<br><br>Responsibilities:<br>• Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings.<br>• Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff.<br>• Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools.<br>• Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality.<br>• Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices.<br>• Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented.<br>• Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents.<br>• Travel to client locations as needed to provide in-person technical assistance and equipment support.
<p><strong>LOOKER ADMINISTRATOR</strong></p><p><strong>Location: Hybrid in Philadelphia, PA OR Denver, CO</strong></p><p><strong>Duration: Through 12/31/2026</strong></p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>This role is focused on supporting a business-critical Looker BI platform within a large-scale enterprise environment. The ideal candidate will be a hands-on Looker Administrator with deep experience managing platform stability, upgrades, and production support rather than development-focused work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>•</strong> Provide L3/L4 production support for Looker across Dev and Prod environments</p><p>• Lead platform upgrades, releases, and patching cycles</p><p>• Troubleshoot complex performance and system issues</p><p>• Manage LookML workflows and coordinate across development and production environments</p><p>• Oversee user provisioning, access controls, and governance</p><p>• Support Looker API integrations and enable advanced analytics use cases</p><p>• Assist with cloud migration efforts to Google-hosted Looker Core</p><p>• Collaborate with data teams on Snowflake and Teradata validation efforts</p>