8 results for Help Desk Technician Ii in Reading, PA

Help Desk/Desktop Support Analyst

Wilmington, DE
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Wilmington, Delaware. This long-term contract position is ideal for a tech-savvy individual with a strong background in mobile device management and IT support. The role involves ensuring seamless operations of mobile technologies while adhering to security policies and compliance standards. Responsibilities: • Configure, deploy, and update mobile devices to support organizational needs. • Enforce security policies and ensure compliance across all mobile platforms. • Provide technical troubleshooting and support for mobile device issues. • Monitor device usage and performance, generating reports to inform decision-making. • Develop and deliver user training materials and documentation on mobile device usage. • Procure and manage inventory for mobile devices and related equipment. • Stay informed on the latest iOS and Android enterprise features and industry trends. • Manage relationships with third-party vendors, ensuring service level agreements are met.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-03-23T00:00:00Z

Help Desk/Desktop Support Analyst

Emigsville, PA
onsite
Permanent
80000 - 120000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes. Responsibilities: • Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability. • Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications. • Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting. • Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs. • Oversee system administration for Infor and Syteline, including finite supply chain and user support. • Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements. • Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes. • Administer Rhythm eComm systems, including credit card integration for Syteline. • Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
2026-03-12T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will provide essential IT support services, assisting with hardware and software issues while ensuring smooth operations across the organization. This position offers an excellent opportunity for entry-level professionals with hands-on IT training to build their experience in a dynamic environment. Responsibilities: • Support the migration to Windows 11 by assisting with computer installations and breakdowns. • Respond to incoming IT support calls and resolve technical issues as needed. • Handle and transport IT equipment to various locations within the building. • Provide basic troubleshooting and problem resolution for hardware and software concerns. • Utilize Active Directory to manage user accounts and permissions. • Address service desk tickets promptly to ensure minimal disruption to operations. • Collaborate with team members to identify and implement solutions for recurring IT challenges. • Maintain accurate documentation of resolved issues and equipment movements. • Ensure compliance with organizational IT policies and procedures. • Deliver exceptional customer service while addressing technical concerns.
2026-03-23T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-03-03T00:00:00Z

Wireless Lab Test Engineer III

Philadelphia, PA
onsite
Temporary
40 - 52 USD / Hourly
Work Mix: ~80–90% lab / ~10–20% fieldOverviewWe’re seeking a hands-on Wireless Lab Test Engineer III to support device, stack, and protocol testing across Wi‑Fi and 4G/5G. This role is lab-heavy and centers on call flow analysis (RRC/NAS/IMS), log collection/triage, test reporting, and KPI evaluation. You’ll work with iOS and Android devices, capture/analyze traces with industry tools, and clearly communicate defects and insights to cross-functional partners (including OEMs/chipset teams as needed). What You’ll Do<ul><li>Create, execute, and maintain manual-first test cases for Wi‑Fi + LTE/5G device and protocol behavior; contribute to automation over time.</li><li>Validate 4G/LTE and 5G (SA/NSA; mmWave exposure a plus) protocol stack behavior, including call/message flows.</li><li>Perform device/stack/protocol testing on iOS and Android devices in a lab environment; support light field testing as needed.</li><li>Capture and analyze logs/traces (e.g., QXDM/QCAT, XCAL/XCAP) and summarize findings with clear, concise defect narratives.</li><li>Evaluate and report test KPIs; produce test reports that are accurate, reproducible, and stakeholder-friendly.</li><li>Triage issues: isolate root cause indicators at the signaling level and communicate findings to internal teams and external partners (OEMs/chipset makers).</li><li>Manage day-to-day lab activities, configurations, devices, and network simulator setups (e.g., Keysight UXM).</li><li>Collaborate with test engineers and product/engineering partners; operate with ownership and minimal hand-holding.</li></ul>
2026-03-11T00:00:00Z

Cable Technician

Jenkintown, PA
onsite
Temporary
23 - 27 USD / Hourly
We are looking for a skilled Cable Technician to join our team in Jenkintown, Pennsylvania. This long-term contract position offers an excellent opportunity to work on cutting-edge cabling projects, including fiber optic and coaxial deployments. The ideal candidate will possess a strong background in structured cabling, low-voltage systems, and signal troubleshooting. Responsibilities:• Perform installation, termination, and testing of fiber optic and coaxial cables for advanced Distributed Antenna System (DAS) deployments.• Execute structured cabling tasks in new construction environments, ensuring proper routing and cable management.• Assist in setting up and activating system components, including antennas, head-end equipment, and other hardware.• Interpret construction drawings, low-voltage schematics, and project scopes to ensure accurate installations.• Conduct thorough testing, labeling, and documentation of cables to align with client and project standards.• Diagnose and resolve connectivity or signal issues during deployment and commissioning phases.• Adhere to all site safety protocols and maintain organized, clean workspaces.• Collaborate effectively with project managers, contractors, and other on-site teams to ensure smooth operations.• Apply prior experience with DAS builds, fiber splicing, and coaxial cable installations to contribute to project success.
2026-03-23T00:00:00Z

Cable Technician

Lititz, PA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Cable Technician to join our team on a long-term contract basis in Lititz, Pennsylvania. This role involves working on various cabling projects, including fiber optic and coaxial installations, within structured environments. The ideal candidate will have hands-on experience in cable installation and testing, along with a commitment to maintaining high standards in safety and organization. Responsibilities: • Install, terminate, and test fiber optic and coaxial cables to support Distributed Antenna System (DAS) deployments. • Perform structured cabling tasks in new construction settings, ensuring proper routing and cable management. • Assist in the setup and activation of platform components, including antennas, head-end equipment, and hardware. • Interpret and work from construction drawings, low-voltage diagrams, and project scopes. • Conduct comprehensive cable testing, labeling, and documentation to align with client and project guidelines. • Diagnose and resolve signal or connectivity issues during installations and commissioning. • Adhere to safety protocols and maintain clean, organized work environments. • Collaborate with project managers, contractors, and other trades to ensure seamless project execution. • Utilize prior experience with fiber splicing, coaxial installations, and DAS builds to enhance project outcomes.
2026-03-23T00:00:00Z