<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>We are looking for a Benefits Specialist to support employees with benefit-related needs located in the Greater Philadelphia Region. This contract position focuses on delivering timely assistance, maintaining accurate records, and helping ensure a smooth benefits experience across the employee lifecycle. The ideal Benefits Specialist candidate brings strong knowledge of benefits administration, careful attention to detail, and the ability to handle sensitive information with discretion.</p><p><br></p><p>What you get to do every single day:</p><p>• Respond to employee questions submitted through a shared benefits mailbox, providing clear and accurate guidance in a timely manner.</p><p>• Administer benefit enrollments, updates, and terminations in Workday while ensuring data accuracy and confidentiality.</p><p>• Review benefits transactions for completeness and resolve discrepancies to maintain reliable employee records.</p><p>• Coordinate day-to-day benefits support activities and help employees understand available programs and coverage options.</p><p>• Assist with leave-related matters, including FMLA documentation and communication, in alignment with company policies and applicable regulations.</p><p>• Analyze benefits information and support reporting needs to help monitor participation, trends, and potential issues.</p><p>• Partner with internal stakeholders to address compensation and benefits questions and improve service delivery where needed.</p>