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12 results for Customer Experience Specialist in Rancho Cucamonga, CA

Customer Care Associate

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Customer Care Associate – Cerritos, CA (On-Site)We are partnering with a growing wholesale company in Cerritos seeking a Customer Care Associate to join their team! This is a full-time, on-site opportunity ideal for someone who is customer-focused, detail-oriented, and thrives in a fast-paced environment.If you enjoy working with people, handling orders, and being part of a collaborative team — this could be a great fit! 🔹 What You’ll Be Doing:<ul><li>Responding to customer inquiries via phone, email, and in person</li><li>Processing high-volume orders and confirming payment information</li><li>Coordinating with sales, accounting, and shipping teams to ensure accurate fulfillment</li><li>Handling returns, claims, and special/custom orders</li><li>Maintaining customer accounts and building strong relationships</li><li>Assisting with front-desk duties as needed</li><li>Supporting showroom set-ups and occasional trade show events</li></ul>
2026-06-24T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support members of a financial services organization in Long Beach, California. This Long-term Contract position is ideal for someone who can guide clients through account services, lending inquiries, and product education while delivering a high standard of care. The role combines relationship building, administrative accuracy, and regulatory awareness to help members make informed financial decisions. Responsibilities: • Assist members with opening and maintaining a variety of accounts, including specialized account types, while ensuring documentation is complete and accurate. • Speak with members to assess financial needs and recommend suitable banking and lending solutions based on their goals. • Clarify account terms, product features, disclosures, and loan information in a way that is easy for members to understand. • Conduct conversations with members regarding consumer and real estate borrowing needs and gather the information required to move applications forward. • Review application details such as credit background, income, debt obligations, and collateral information to support sound loan processing. • Prepare and process loan files in alignment with company procedures and applicable regulatory standards. • Coordinate supporting items for secured loans, including title-related documentation and insurance verification. • Promote relevant financial products such as retirement accounts, credit cards, certificates, and protection offerings through service interactions and follow-up outreach. • Participate in outbound calling, membership campaigns, and community-facing efforts that help expand client relationships and business presence. • Maintain compliance with internal controls, security practices, licensing expectations, and state and federal requirements, including active notary and registration status when required.
2026-06-24T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary to Hire
22.8 - 25.4 USD / Hourly
We are looking for a Customer Service Representative to support daily customer operations in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys balancing customer communication, order-related coordination, and accurate system updates in a busy office setting. The person in this role will help maintain product availability, partner with internal teams to keep deliveries on schedule, and provide responsive service across a high volume of inquiries. Responsibilities: • Monitor inventory status and confirm product availability to help meet customer order needs. • Coordinate with shipping personnel to track outbound orders and support timely delivery performance. • Enter and update customer and order information with a high degree of accuracy using alphanumeric data systems. • Respond to a steady flow of inbound calls and provide helpful, attentive assistance to customers. • Use Microsoft Dynamics AX to locate item details, verify product records, and support order-related questions. • Assist with order entry activities and maintain organized records for customer transactions. • Communicate with internal departments to resolve service issues and keep customers informed of order progress. • Support day-to-day administrative tasks that contribute to efficient customer service operations.
2026-06-26T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, maintenance-related concerns, and general service needs in Tustin, California. This is a Long-term Contract opportunity with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. The ideal candidate brings a service-first mindset, communicates with empathy, and can manage a high volume of resident interactions while maintaining accuracy and professionalism. Responsibilities: • Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests. • Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction. • Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues. • Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases. • Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience. • Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively. • Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met. • Learn and navigate multiple software applications to document activity, access account details, and process information correctly. • Contribute to a collaborative team environment by working effectively with colleagues across departments.
2026-06-26T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-23T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
26.9135 - 31.163 USD / Hourly
We are looking for a Digital Marketing Specialist to join a growing team on a contract-to-permanent basis. This role is ideal for a marketing specialist who combines strong campaign execution skills with strong written communication and a data-driven mindset. You will help elevate digital outreach efforts across paid and email channels while using performance insights to refine strategy and improve results. Responsibilities: • Develop and manage digital marketing initiatives across paid search, email, and related online channels to support business growth. • Create compelling marketing copy and campaign content that aligns with brand voice and engages target audiences. • Monitor campaign performance using analytics tools and translate findings into practical optimization recommendations. • Oversee Google Ads and search advertising activities, including campaign setup, budget tracking, keyword refinement, and performance improvement. • Build, schedule, and evaluate email campaigns to strengthen audience engagement and drive measurable response. • Partner with internal stakeholders to coordinate marketing priorities, timelines, and deliverables across ongoing projects. • Analyze channel metrics and prepare clear reporting that highlights trends, outcomes, and next steps for improvement.
2026-06-15T00:00:00Z

Digital Marketing Specialist

Orange, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Digital Marketing Specialist to support marketing initiatives for a contract position based in Orange, California. This role is ideal for someone who can blend analytical insight with campaign execution to strengthen digital performance across paid media and email channels. The successful candidate will help drive audience engagement, monitor results, and refine strategies using data-driven recommendations. Responsibilities:• Plan, launch, and optimize digital marketing campaigns across paid search and related online channels to improve reach and conversion performance.• Use Google Ads and Google AdWords tools to manage campaign settings, budgets, keyword strategies, and ad effectiveness.• Track campaign outcomes through Google Analytics, translating performance data into actionable recommendations for marketing improvements.• Develop and execute email campaign initiatives that support customer engagement, lead generation, and retention goals.• Evaluate audience behavior and campaign trends to identify opportunities for stronger targeting and messaging.• Partner with internal stakeholders to align digital efforts with broader marketing objectives and timelines.• Prepare clear performance summaries that highlight results, insights, and next-step recommendations for ongoing campaigns.
2026-06-18T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a part-time Digital Marketing Specialist to support targeted brand and campaign initiatives for a long-term contract opportunity based in Irvine, California. This part-time role will focus on creating compelling marketing materials, strengthening digital presence, and helping deliver strategic programs that elevate visibility and engagement. The ideal candidate brings hands-on experience across digital advertising, analytics, content development, and website optimization, along with the ability to manage multiple priorities in a fast-paced environment. Responsibilities:• Plan and carry out digital marketing campaigns designed to promote technology-focused services and solutions across relevant channels.• Create original marketing content, including customer success stories and supporting materials, tailored to brand and audience needs.• Develop structured messaging resources that help ensure consistent communication across campaigns and content.• Partner with internal stakeholders to improve website content and user experience, including updates that support branded web initiatives.• Coordinate with external and internal partners to gather, organize, and prepare video assets for marketing use.• Monitor campaign activity and performance metrics using analytics tools, and recommend adjustments to improve results.• Support email marketing efforts by helping build, review, and optimize outreach campaigns for engagement and conversion.• Contribute to search visibility efforts through on-page SEO improvements and platform-based optimization activities.
2026-06-26T00:00:00Z

Digital Marketing Specialist

Irvine, CA
onsite
Temporary to Hire
22.9615 - 26.587 USD / Hourly
We are looking for an Email Marketing Specialist to join our team in Irvine, California in a contract capacity with the potential for a permanent role. This role is ideal for someone who thrives in a fast-moving marketing environment, keeps campaigns organized, and ensures deliverables are completed accurately and on schedule. You will work with regional and corporate partners to support campaign execution, maintain quality standards, and help improve day-to-day marketing workflows. Responsibilities:• Partner with regional marketing stakeholders to organize incoming requests, manage timelines, and keep campaign deliverables moving toward completion.• Track active projects closely, identify scheduling or production risks early, and raise concerns promptly to help prevent delays.• Review marketing materials with internal teams to verify accuracy, support proofing efforts, and secure final sign-off before launch.• Collaborate with division and regional partners to strengthen audience segmentation and improve targeting approaches for digital initiatives.• Serve as a key point of coordination between regional marketing groups and corporate marketing operations to promote alignment across processes.• Prepare regular updates that highlight progress, challenges, and opportunities to improve efficiency within campaign execution workflows.• Support the delivery of digital marketing initiatives, including email and paid media activities, while maintaining consistency with brand and business goals.• Use marketing and project management tools to organize assets, document status, and maintain clear visibility across multiple concurrent assignments.
2026-06-18T00:00:00Z

Product Operations Specialist

Torrance, CA
onsite
Temporary / Contract
50 - 53 USD / Hourly
Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA. Location: Torrance, CA (onsite)Duration: 22-month contractHours: 40 hours/weekPay Rate: $50-53/hour Position Overview:The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration. Key Responsibilities:<ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
2026-06-19T00:00:00Z