<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
We are looking for a dedicated Customer Service Representative to join our team in Los Alamitos, California. In this long-term contract position, you will play a critical role in managing customer orders, ensuring smooth communication, and maintaining high levels of customer satisfaction. This is an excellent opportunity for individuals with a passion for delivering exceptional service within the electronics industry.<br><br>Responsibilities:<br>• Manage customer orders from initiation to final delivery, ensuring timely communication of any exceptions or issues to customers, sales teams, and management.<br>• Process orders within designated response deadlines, adhering to specific customer channel requirements.<br>• Perform routine system maintenance, resolving order exceptions, documenting them accurately, and ensuring warehouse compliance with special instructions.<br>• Address order-related challenges by collaborating with departments such as Credit and Sales Operations, and coordinating with shipping carriers to resolve shipment delays or errors.<br>• Monitor back orders and ensure timely fulfillment, including working with inventory planners and assessing alternative stock locations.<br>• Collaborate with the Allocation Administrator to prioritize orders and ensure accurate processing.<br>• Track and release back-ordered products promptly upon warehouse receipt, maintaining adherence to account schedules.<br>• Generate and deliver requested customer reports, such as product availability or order status, within specified timelines.<br>• Update and maintain detailed customer profiles, ensuring accurate account administration.<br>• Research and process customer credits and debits efficiently, ensuring completion within 24 hours.
We are looking for a dedicated and personable Customer Service Representative to join our team on a contract basis in Glendale, California. In this role, you will serve as the first point of contact for tenants, ensuring their inquiries are addressed efficiently and with professionalism. This is a fully on-site position, offering an excellent opportunity to build connections and provide outstanding support in a dynamic environment.<br><br>Responsibilities:<br>• Respond to tenant inquiries via phone, providing accurate information and solutions.<br>• Direct tenants to the appropriate departments based on their needs and concerns.<br>• Maintain up-to-date knowledge of property management systems and processes.<br>• Deliver exceptional customer service by addressing issues promptly and professionally.<br>• Collaborate with team members to ensure seamless communication and client satisfaction.<br>• Utilize technology effectively to manage tenant records and track interactions.<br>• Build positive relationships with tenants to foster trust and reliability.<br>• Handle sensitive information with discretion and maintain confidentiality.<br>• Assist in resolving tenant complaints while adhering to company policies.<br>• Ensure all communication aligns with company standards and enhances tenant experience.
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
We are looking for a dedicated Customer Service Representative to join our team in West Covina, California. This is a contract-to-permanent position that offers the opportunity to grow professionally while directly assisting customers. The ideal candidate will be patient, detail-oriented, and capable of thriving in a dynamic environment.<br><br>Responsibilities:<br>• Handle inbound and outbound customer calls with professionalism and empathy.<br>• Provide accurate and timely assistance to customers, addressing inquiries and resolving issues.<br>• Maintain detailed records of interactions and follow-ups using company systems.<br>• Deliver exceptional service during busy periods, such as open enrollment seasons.<br>• Collaborate with team members to ensure consistent and high-quality customer care.<br>• Demonstrate adaptability to varying workloads, balancing fast-paced days with slower periods.<br>• Support customer needs in multiple languages, including Vietnamese, Mandarin, or Spanish, as applicable.<br>• Utilize Microsoft Word and Outlook for correspondence and data management.<br>• Uphold company values by fostering loyalty and trust with customers.<br>• Participate in training sessions to continuously improve customer service skills.
<p>Robert Half has is always looking to speak to customer service representatives for ongoing contract positions ! Do you love building solid customer relationships? These positions are typically based in dynamic, rapidly changing call center environments.</p><p><br></p><p>How you will make an impact in this type of position :</p><p><br></p><p>-Receiving and placing telephone calls</p><p>-Provides accurate, friendly customer service in a timely fashion</p><p>-Acts as the main point of contact for customers, handling inquiries, resolving issues, processing orders/returns, and providing product information via phone, email, or chat to ensure satisfaction </p><p>-Checking in with customers to ensure satisfaction with purchases or services</p><p><br></p><p><br></p>
<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
We are looking for a Technical Parts Specialist with expertise in diesel generators to join our team in Long Beach, California. In this role, you will provide exceptional sales support and technical guidance to customers seeking parts and accessories for diesel generator systems. This is a long-term contract position that offers the opportunity to apply your technical knowledge and customer service skills in a dynamic and evolving industry.<br><br>Responsibilities:<br>• Assist clients in identifying and sourcing the correct parts for diesel generator systems based on their specific technical requirements.<br>• Provide detailed product information and recommendations to customers, ensuring their needs are met effectively.<br>• Serve as a technical expert on diesel generator components, explaining specifications and applications with confidence.<br>• Manage inventory by sourcing parts from approved vendors and coordinating stock levels for high-demand items.<br>• Educate customers on installation, maintenance, and troubleshooting of generator parts, offering guidance or referring them to technical resources.<br>• Diagnose and resolve customer concerns related to generator performance by recommending appropriate parts or solutions.<br>• Maintain accurate records of customer orders, communications, and transactions using company systems.<br>• Support sales initiatives by promoting relevant products and building strong client relationships.<br>• Stay informed about industry developments, new products, and competitor offerings to enhance customer support.<br>• Collaborate with internal teams, including sales, service technicians, and inventory personnel, to ensure seamless customer experiences.
<p><strong>About the Role:</strong></p><p> We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our finance team. The ideal candidate will have hands-on experience with <strong>Microsoft Dynamics</strong> and a strong understanding of the accounts receivable process, including billing, cash applications, and collections.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and process customer invoices accurately and timely</li><li>Apply customer payments and perform cash application</li><li>Manage and reconcile accounts receivable sub-ledger</li><li>Monitor aging reports and follow up on past-due accounts</li><li>Communicate with customers regarding billing questions and payment status</li><li>Process credit memos, adjustments, and refunds</li><li>Reconcile AR accounts during month-end close</li><li>Maintain accurate customer records in Microsoft Dynamics</li><li>Support audits and provide AR documentation as needed</li></ul><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Huntington Beach, California. In this role, you will play a key part in assisting individuals with the enrollment process, ensuring accuracy and providing exceptional support. This position offers the opportunity to work in the dynamic healthcare industry, contributing to a seamless onboarding experience for new members.<br><br>Responsibilities:<br>• Respond to inquiries from internal and external customers, providing timely and attentive assistance.<br>• Resolve issues and concerns related to enrollment through claims, emails, and call tracking systems.<br>• Accurately enter and maintain enrollment applications and member information in the company's database.<br>• Process enrollment applications and manage dis-enrollments, ensuring compliance with guidelines.<br>• Verify enrollment statuses with clients and address discrepancies as needed.<br>• Investigate and resolve system rejections related to enrollment data.<br>• Collaborate with team members to address exceptions and take corrective actions to ensure proper member enrollment.<br>• Conduct daily and monthly reconciliation of files and verify data accuracy against source documents.<br>• Maintain organized records in the enrollment database and manage member eligibility changes.<br>• Perform other duties as assigned to support the enrollment process.
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
We are looking for an experienced Accounting Specialist to join our team in Los Angeles, California. In this Contract to permanent position, you will play a key role in managing essential financial tasks and supporting the overall accounting operations. This role offers the opportunity to work closely with leadership, providing valuable contributions to the organization's financial health.<br><br>Responsibilities:<br>• Manage accounts payable processes, ensuring all invoices are accurately input and payments are completed on time.<br>• Oversee accounts receivable functions, including tracking incoming payments and addressing customer inquiries.<br>• Perform bank reconciliations to ensure all transactions are correctly recorded and balanced.<br>• Handle billing activities, including preparing and sending invoices to clients.<br>• Review employee time cards for accuracy and compliance with company policies.<br>• Provide excellent customer service by addressing financial-related concerns from both internal and external stakeholders.<br>• Assist with general accounting tasks, ensuring all financial data is properly maintained and organized.<br>• Complete ad hoc projects as assigned by leadership to support organizational goals.<br>• Collaborate with the accounting clerk to ensure smooth day-to-day operations.<br>• Report directly to the owner and leadership team, providing updates on financial activities.
We are looking for an Accounts Receivable Specialist to join our team in Corona, California. This contract position offers an opportunity to contribute to key financial operations, ensuring accuracy and efficiency in managing accounts receivable activities. The ideal candidate will have a strong background in manufacturing and experience with payment applications, collections, and reconciliation processes.<br><br>Responsibilities:<br>• Process accounts receivable payments across multiple entities with precision and accuracy.<br>• Perform effective communication with customers to address and resolve outstanding payment issues.<br>• Conduct detailed reconciliations of AR transactions to ensure all payments are correctly accounted for and posted.<br>• Utilize specialized software to manage accounts receivable operations and maintain accurate records.<br>• Investigate and resolve discrepancies or disputes related to customer accounts.<br>• Prepare comprehensive accounts receivable reports for management as needed.<br>• Provide necessary documentation and respond to inquiries during audits.<br>• Build and maintain positive relationships with customers to ensure timely payments.<br>• Ensure attention to detail in all aspects of billing and cash activity.<br>• Maintain excellent organizational skills to prioritize and manage multiple tasks efficiently.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. <br>Responsibilities and Essential Functions: <br>• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable<br>• Process weekly trouble settlements, including pricing, redelivery, and related fees<br>• Contact customers weekly to coordinate PAS returns<br>• Apply freight and additional charges to all restock orders weekly<br>• Price PAS orders and process returns weekly<br>• File truck claims as needed<br>• Support AR by investigating large cash receipt shortages and applying unidentified credits<br>• Apply daily pricing or quality credits to orders per sales team <br>• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills<br><br>Required Knowledge, Skills, Qualifications, Experience: <br>• Bachelor’s degree in Accounting, Finance, Economics or related field <br>• 3-5 + Years of experience in accounting or finance-related role<br>• Understanding of invoicing, billing processes, order reconciliation, and settlements <br>• Proficiency in accounting software and Microsoft Suite (Outlook, Excel) <br>• Experience with ERP<br>• Attention to detail, problem-solving skills, and organization abilities <br>• Ability to manage daily and weekly tasks independently and meet strict deadlines<br>• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment<br>• Ability to work independently while collaborating with cross-functional teams <br>• Willingness to learn, adapt, and ask insightful questions to gain clarity
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Ontario, California. In this role, you will serve as the first point of contact for patients, ensuring smooth operations and exceptional service in a fast-paced medical environment. Your ability to handle administrative tasks efficiently and interact professionally with patients will be key to success.<br><br>Responsibilities:<br>• Greet patients warmly and manage the check-in process with professionalism.<br>• Schedule patient appointments and maintain accurate records using basic Microsoft Office tools.<br>• Make reminder calls to patients and send reminder messages to ensure timely attendance.<br>• Handle cash transactions and manage billing processes with attention to detail.<br>• Provide information and assistance regarding Medicaid and other medical services.<br>• Support the front desk by answering calls, resolving inquiries, and directing patients as needed.<br>• Communicate effectively with patients in both English and another language, if bilingual.<br>• Collaborate with medical staff and ensure a seamless front office experience.<br>• Maintain confidentiality and adhere to HIPAA regulations at all times.
<p>We are looking for a dedicated Front Desk Coordinator to join our team in Manhattan Beach, California. This contract position is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and can provide exceptional customer service. The role involves managing guest inquiries, offering assistance, and ensuring a seamless experience for all visitors.</p><p>This is a fully on-site role Tues-Sat 10am-6pm </p><p><br></p><p>Responsibilities:</p><p>• Provide friendly and attentive service to guests at all times, ensuring their needs are met promptly.</p><p>• Guide visitors to retailers, dining options, accommodations, and local attractions with efficiency and accuracy.</p><p>• Match guest needs with appropriate services, creating personalized recommendations.</p><p>• Take a results-oriented approach to supporting property programs and initiatives.</p><p>• Keep the Guest Services Desk organized and stocked with updated maps, brochures, and event materials.</p><p>• Build strong relationships with local retailers and businesses to enhance guest experiences.</p><p>• Deliver exceptional concierge services, going above and beyond to assist guests.</p><p>• Handle multi-line phone systems efficiently, answering inbound calls and addressing inquiries.</p><p>• Respond to guest concerns and questions with a helpful and solution-oriented attitude.</p>
We are looking for an experienced Receptionist to join our team in Palos Verdes Peninsula, California. This is a contract role within the education sector, requiring strong organizational skills and excellent interpersonal abilities. The ideal candidate will play a pivotal role in ensuring smooth daily operations while providing exceptional customer service.<br><br>Responsibilities:<br>• Operate and manage a multi-line phone system, ensuring prompt and attentive responses to inquiries.<br>• Greet visitors and provide assistance with their needs, maintaining a welcoming environment.<br>• Perform accurate data entry tasks to update and maintain records.<br>• Handle email correspondence efficiently, responding to queries and forwarding messages as necessary.<br>• Schedule appointments and manage calendars, ensuring accuracy and timeliness.<br>• Maintain and organize physical and digital files for easy accessibility.<br>• Collaborate with team members to support administrative functions and resolve issues.<br>• Utilize Microsoft Word, Excel, and Outlook to create documents, manage schedules, and communicate effectively.<br>• Uphold confidentiality and demonstrate attention to detail in all interactions.
<p>We are seeking a detail-oriented and proactive <strong>Accounts Receivable Specialist</strong> . This role is responsible for managing customer accounts, processing payments, and ensuring timely collections to maintain healthy cash flow. The ideal candidate has strong communication skills and excellent attention to detail.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate and send customer invoices accurately and on time.</li><li>Monitor accounts receivable aging and follow up on overdue accounts.</li><li>Apply customer payments and reconcile discrepancies.</li><li>Maintain accurate records of all A/R transactions in the accounting system.</li><li>Communicate with customers regarding billing inquiries and payment status.</li><li>Assist with month-end closing and reporting.</li><li>Support audits and provide necessary documentation.</li><li>High Volume invoicing 200+ weekly invoices</li></ul>
<p>We are looking for an experienced Accounts Receivable Specialist to join our client's team for a 2 months or so contract. In this role, you will primarily focus on auditing daily cash allocations and reconciling cash activities to ensure accuracy and compliance. This position is based in Cypress, California, and offers a hybrid work environment with 2-3 days in the office after training.</p><p><br></p><p>Responsibilities:</p><p>• Audit daily cash allocations to verify accuracy and ensure proper application.</p><p>• Perform thorough reconciliations of cash activity to maintain up-to-date financial records.</p><p>• Collaborate with internal teams to address and resolve discrepancies in cash applications.</p><p>• Utilize SAP or other comparable ERP systems to manage accounts receivable tasks efficiently.</p><p>• Monitor payment portals and oversee credit card transactions to streamline customer communications.</p><p>• Maintain accurate records and documentation for audit purposes.</p><p>• Work closely with customers to address inquiries related to their accounts.</p><p>• Support the team in maintaining a clean and organized accounts receivable ledger.</p><p>• Ensure compliance with company policies and accounting standards throughout all processes.</p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Handle daily cash applications</li><li>Identify and resolve billing discrepancies, including off-invoice and short payments</li><li>Create and manage credit memo deductions in NetSuite, including:</li><li>Obtaining backup/supporting documentation from customer portals and other sources</li><li>Organizing and tracking documents with a consistent naming convention</li><li>Analyzing and retrieving customer deduction documents from vendor portals</li><li>Logging detailed customer deductions in Excel or ERP/TPM systems</li><li>Trade spend/deduction coding</li><li>Research and resolve short ship deductions (returns, shortages, overages, etc.)</li><li>Ensure adherence to internal audit controls for SOX compliance</li><li>Collaborate with internal departments to resolve billing issues</li><li>Support accurate financial reporting in partnership with the finance team</li></ul><p><strong>Supervisory Duties (as needed – e.g., when A/R Manager is on PTO):</strong></p><ul><li>Retrieve daily bank reports and customer remittances</li><li>Update Aging Report</li></ul><p><br></p>
