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15 results for Customer Experience Specialist in Rancho Cucamonga, CA

Customer Experience Specialist

Los Angeles, CA
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Experience Specialist. This contract opportunity with potential for a long-term role is ideal for someone who enjoys building strong client relationships, handling detailed account work, and delivering dependable support in a high-volume setting. The right candidate will bring strong communication skills, a sharp eye for accuracy, and a genuine interest in long-term career growth. Responsibilities: • Oversee customer agreement renewals and keep order details, account documentation, and contract records current and accurate. • Examine customer profiles, contract terms, and database entries to confirm information is complete, correct, and aligned with company standards. • Validate reported hours, process account updates, and complete assigned tasks within required timeframes. • Respond to customer questions through phone and email while providing clear, attentive service across multiple browser-based systems. • Resolve account and connectivity-related concerns by researching issues, identifying next steps, and following through to completion. • Look for ways to strengthen the customer experience while recognizing opportunities to support additional services when appropriate. • Build trust with customers by maintaining responsive communication and ensuring a consistent, high-quality service experience.
2026-08-05T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-08-19T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Ontario, California. This Long-term Contract opportunity is ideal for someone who enjoys helping people, communicating clearly, and working accurately in a fast-paced financial services environment. The person in this role will handle member inquiries, support account servicing activities, and help connect members with products and solutions that fit their needs. Responsibilities: • Manage new and existing member accounts, ensuring all information is recorded correctly and in accordance with established guidelines. • Respond to incoming calls with care and clarity, addressing questions and concerns with a strong service mindset. • Assist members with balance reviews, transaction questions, and other routine account-related requests. • Troubleshoot and resolve issues involving debit cards, credit cards, and digital banking access within expected service timeframes. • Explain available financial products and service options, including protection-related offerings, to help members make informed decisions. • Update account details and maintain complete, accurate records across member profiles and related documentation. • Recognize opportunities to recommend suitable products and services based on each member's situation. • Protect confidential information and follow all privacy and security standards when handling sensitive data. • Partner with branch, lending, and other internal teams to resolve escalated concerns and improve the overall member experience. • Complete administrative and operational support tasks that contribute to smooth daily branch and service operations.
2026-08-17T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization in Huntington Beach, California. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing detailed information, and ensuring accurate member records. In this role, you will assist with enrollment-related questions, process eligibility updates, and work across internal teams to deliver a smooth and timely experience for new and existing members. Responsibilities:• Provide prompt support to members, clients, and internal partners by handling enrollment-related questions through phone, email, and other service channels.• Review applications and enter enrollment information into company systems with a high level of accuracy and attention to detail.• Process new enrollments, disenrollments, and eligibility updates while ensuring all records remain current and complete.• Investigate rejected transactions and coordinate with team members to resolve discrepancies affecting member enrollment status.• Confirm coverage and enrollment details with clients and respond to issues involving claims, tracking records, or account updates.• Maintain organized documentation within eligibility and enrollment databases to support compliance and operational accuracy.• Perform routine file reconciliations on a daily and monthly basis to identify mismatches and correct data issues.• Compare submitted information against source documents to validate completeness, accuracy, and proper system entry.• Collaborate with colleagues to resolve exception cases and take timely action to ensure members are enrolled correctly.
2026-08-19T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support residents with account questions, service-related concerns, and general requests in Tustin, California. This opportunity is with a real estate and property organization and offers a hybrid work arrangement. This is a Long-term Contract position beginning as a 90-day assignment with the potential for extension. Responsibilities:• Manage a high volume of incoming and outgoing calls, helping residents with maintenance matters, account-related questions, and service requests.• Deliver thoughtful and detail-oriented support by listening carefully, responding with empathy, and guiding residents toward effective solutions.• Investigate resident concerns and work toward timely resolution by partnering with appropriate internal teams when additional support is needed.• Record conversations, requests, complaints, and follow-up details accurately in company systems to maintain complete service documentation.• Provide clear information about available services, processes, and next steps so residents receive accurate and helpful guidance.• Follow up with residents after initial contact to confirm their concerns have been addressed and that they are satisfied with the outcome.• Use multiple software applications efficiently to enter data, update records, schedule actions, and manage resident communications.• Build positive working relationships across departments to support consistent service and a strong resident experience.
2026-08-19T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
About the RoleWe are seeking a friendly and professional Customer Service Representative to join our team on a temporary basis. The ideal candidate will provide exceptional customer support, respond to inquiries, and help ensure a positive customer experience.Key Responsibilities<ul><li>Answer incoming calls, emails, and customer inquiries</li><li>Resolve customer concerns and provide timely solutions</li><li>Process orders, returns, and account updates</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to address customer needs</li><li>Provide product and service information as needed</li></ul>
2026-08-18T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Representative to join a team in Orange, California in a Contract to Permanent role. This position focuses on delivering responsive support to business customers by managing orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer experience. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities in a fast-paced environment. Responsibilities: • Manage customer order input and updates with a high degree of accuracy across company platforms. • Respond to customer questions and concerns through phone and email, working through issues to complete resolution and providing timely follow-up. • Partner with teams across sales, operations, logistics, and finance to address service needs and keep customer requests moving forward. • Share clear information related to products, order progress, and account details to support customer decision-making. • Handle inbound and outbound customer communication professionally while maintaining a service-oriented approach. • Monitor open requests and ensure commitments are completed within expected timeframes. • Recognize areas where workflows can be improved and suggest practical changes that support stronger service outcomes.
2026-08-19T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support daily client interactions and administrative tasks in Cerritos, California. This Contract to permanent opportunity is ideal for someone who communicates clearly, stays organized, and can manage a high volume of inquiries across phone and email channels. The person in this role will help customers with orders, appointments, and product or showroom-related questions while maintaining accurate records and delivering a detail-oriented service experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive, and solution-oriented support. • Handle a steady flow of inbound and outbound communication to assist with questions, follow-ups, and service updates. • Enter customer orders and service details accurately into internal systems while maintaining complete records. • Coordinate and schedule appointments based on customer needs and business availability. • Welcome and assist visitors in the showroom, providing information and directing them to the appropriate resources. • Update spreadsheets, documents, and customer files using Microsoft Excel and Microsoft Word. • Resolve routine customer concerns efficiently and escalate more complex issues when needed. • Support day-to-day call center operations by documenting interactions and ensuring a consistent customer experience.
2026-08-18T00:00:00Z

Customer Service Manager

Los Angeles, CA
onsite
Temporary to Hire
27 - 31 USD / Hourly
We are looking for a Customer Service Manager to lead a high-performing support team in Commerce, California. This Contract to permanent opportunity is ideal for a hands-on leader who can guide daily customer service operations while also stepping in to resolve complex issues and support order activity. The role partners closely with cross-functional teams to improve service delivery, maintain accurate customer information, and drive a responsive, efficient customer experience. Responsibilities: • Lead, mentor, and strengthen the customer service team to promote strong execution, accountability, and a high standard of client support. • Participate directly in day-to-day service activities by assisting with customer questions, managing orders, and handling elevated concerns when needed. • Direct daily workflow related to order intake, processing, and customer account administration to ensure timely and accurate completion. • Work closely with sales, production, logistics, and operations partners to support smooth fulfillment and dependable communication across departments. • Review service processes and team output to identify inefficiencies, remove obstacles, and improve operational performance. • Maintain accurate customer records, pricing details, and order data within internal systems and ERP platforms. • Monitor service metrics and use performance data to implement improvements that enhance responsiveness, quality, and productivity. • Create a collaborative team environment that encourages focused growth while reinforcing clear performance expectations. • Contribute to department-wide projects and additional business priorities as assigned.
2026-08-19T00:00:00Z

Customer Service Manager

Inglewood, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
Customer Relations ManagerPosition Overview:The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a positive overall customer experience. This individual will manage customer inquiries and escalations, maintain accurate customer records, and work closely with internal teams to resolve issues and improve processes.Key Responsibilities:<ul><li>Manage day-to-day customer relations and service activities while ensuring a high level of customer satisfaction.</li><li>Oversee customer inquiries, concerns, and escalations, ensuring timely and effective resolution.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Utilize CRM data to monitor customer trends and identify opportunities for process and service improvements.</li><li>Work closely with sales, operations, and other internal departments to resolve customer issues.</li><li>Prepare and analyze customer service reports and performance metrics.</li><li>Use NetSuite to access and manage customer and order-related information.</li><li>Utilize Excel for reporting, data analysis, tracking, and maintaining customer service metrics.</li><li>Help develop and improve customer relations processes and procedures.</li><li>Provide leadership, guidance, and support to the customer service team.</li></ul>
2026-08-19T00:00:00Z

Customer Service Coordinator

Santa Fe Springs, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Customer Service Coordinator to support customer operations for a stone, glass, and concrete manufacturing environment in California. This contract opportunity with permanent potential is ideal for someone who can manage complex service requests, coordinate order activity accurately, and help maintain smooth communication between customers and internal teams. The role requires strong attention to detail, comfort with math-based tasks, and the ability to keep multiple transactions moving efficiently in a fast-paced setting. Responsibilities: • Respond to customer questions and service requests promptly while providing accurate updates on orders, deliveries, and account-related activity. • Enter and maintain customer orders, shipment details, product releases, and revisions with a high degree of accuracy. • Coordinate transaction processing related to assay exchanges, metal settlements, transfers, and outbound shipments. • Work closely with production and logistics teams to help keep schedules on track while supporting cost-conscious operations. • Monitor open customer activity and resolve discrepancies by investigating issues and communicating next steps clearly. • Use SAP and related ERP tools to manage records, process transactions, and support day-to-day customer service functions. • Prepare and review documentation to ensure order information, shipment records, and related data are complete and correct. • Contribute to a positive customer experience by balancing service quality, operational efficiency, and timely follow-through.
2026-08-19T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a highly skilled Senior Support Specialist to join our client that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-08-13T00:00:00Z

IT Support Specialist

Los Angeles, CA
onsite
Temporary / Contract
33 - 36 USD / Hourly
Robert Half is seeking an IT Support Specialist for a client located in Culver City, CA. IT Support Specialist to provide technical support across a large enterprise environment. The ideal candidate will have 3+ years of hands-on experience supporting Mac/macOS environments, with strong expertise in Jamf and Microsoft Intune, as well as experience managing and troubleshooting enterprise endpoints. Key Responsibilities:<ul><li>Provide Tier I/II technical support to enterprise users across Mac/macOS and Windows environments.</li><li>Troubleshoot and resolve hardware, software, operating system, networking, application, and connectivity issues.</li><li>Provide hands-on support for Apple Mac devices, iPhones, and other Apple endpoints.</li><li>Administer and support Apple devices using Jamf, including device enrollment, configuration profiles, application deployment, policies, compliance, and troubleshooting.</li><li>Manage and support Windows and cross-platform endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, compliance, and endpoint troubleshooting.</li><li>Support identity and access-related issues involving Microsoft Entra ID/Azure AD, Active Directory, MFA, and password/account management.</li><li>Install, configure, update, and maintain enterprise software and endpoint applications.</li></ul>
2026-08-14T00:00:00Z

Provider Relations Specialist

Torrance, CA
onsite
Temporary / Contract
23 - 28 USD / Hourly
A Healthcare company is seeking a Provider Relations Specialist to support a healthcare team with a high-volume backlog and ongoing provider support needs. The Provider Relations Specialist is ideal for professionals with experience in provider relations, provider enrollment, and healthcare credentialing who can step in quickly, build strong provider partnerships, and help improve operational workflow. Key Responsibilities:<ul><li>Serve as a primary point of contact for providers regarding enrollment, participation, credentialing status, and general support needs. </li><li>Build and maintain positive working relationships with providers and internal departments to support timely issue resolution. </li><li>Assist with provider onboarding, enrollment documentation, and follow-up on outstanding requirements. </li><li>Respond to provider inquiries related to network participation, application status, demographic updates, and required documentation. </li><li>Coordinate with internal teams to resolve provider concerns, discrepancies, and service issues efficiently. </li><li>Maintain accurate provider records and ensure updates are reflected in internal systems and databases. </li><li>Support credentialing and recredentialing processes as needed. Based on general knowledge.</li><li>Help reduce departmental backlog while maintaining strong service levels and attention to detail. </li><li>Ensure activities are completed in alignment with payer requirements, compliance standards, and internal policies. </li></ul>Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-08-19T00:00:00Z