We are looking for a Digital Marketing Manager to join a healthcare-focused organization in Irvine, California on a Contract basis. This position will lead multi-channel marketing efforts by coordinating campaign execution, shaping audience journeys, and turning performance data into actionable improvements. The ideal candidate brings a strong mix of digital campaign management, analytics, and cross-functional collaboration to support engagement and conversion goals.<br><br>Responsibilities:<br>• Direct the day-to-day planning of content and campaign schedules, keeping marketing activity aligned with key enrollment periods, promotional initiatives, and organizational objectives.<br>• Coordinate the full campaign delivery process, including timeline development, setup, quality checks, launch execution, and post-campaign analysis.<br>• Develop target audience segments and structured communication journeys that improve relevance, strengthen engagement, and increase conversion performance.<br>• Produce clear dashboards and executive-ready reports that translate campaign results into meaningful insights for leadership and partner teams.<br>• Use AI-enabled tools to evaluate marketing data, uncover patterns, and refine messaging and strategy based on performance trends.<br>• Work closely with teams across product, content, creative, admissions, and technology to deliver cohesive and effective integrated campaigns.<br>• Drive ongoing campaign improvement through experimentation, data review, and optimization informed by audience behavior and response metrics.
<p>We are looking for an experienced Customer Service/Operations Supervisor to support customer operations for a long-term contract opportunity based in Irvine, California. This role is ideal for a service-focused, detail-oriented individual who can oversee high-volume order activity, guide day-to-day customer interactions, and maintain a smooth experience across billing, shipping, and returns. The position calls for strong judgment, steady communication, and the ability to keep service levels high in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily customer service activities and ensure timely, accurate handling of account inquiries, order requests, and service issues.</p><p>• Manage order processing from entry through completion, verifying details, coordinating updates, and resolving discrepancies that could affect fulfillment.</p><p>• Review invoices and related documentation, providing customers and internal teams with clear information on billing status and order records.</p><p>• Monitor shipment progress and share delivery updates by using logistics tools to research tracking information and address transportation-related concerns.</p><p>• Administer return workflows by evaluating submitted documentation, authorizing eligible requests, and arranging return shipping support when needed.</p><p>• Support secure payment processing activities, including customer-facing coordination tied to credit card transactions and account follow-up.</p><p>• Maintain consistent coverage during peak periods or team absences by stepping into operational needs and helping preserve uninterrupted customer support.</p><p>• Handle escalated customer situations with care and empathy, working toward practical resolutions that strengthen satisfaction and retention.</p>
<p><strong><em>Robert Half is partnering with our client, a Fortune 500 leader in the entertainment and media industry, in the search for a Media Operations Coordinator (VOD) to support video-on-demand (VOD) content distribution operations across a portfolio of television and streaming brands.</em></strong></p><p><br></p><p><strong>Location:</strong> Glendale, CA (Onsite)</p><p><strong>Duration:</strong> 12-Month Contract</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Pay Rate:</strong> $35–38/hour (W2)</p><p><br></p><p><strong>Position Overview:</strong></p><p>This role is ideal for someone with experience in media operations, content distribution, broadcast operations, or post-production who thrives in a fast-paced, detail-oriented environment. The VOD Coordinator will support end-to-end video-on-demand distribution workflows, ensuring digital content is delivered accurately and on schedule while collaborating with cross-functional teams and distribution partners. Success in this role requires strong organizational skills, technical aptitude, attention to detail, and the ability to manage multiple priorities while maintaining high standards of quality, compliance, and customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate the delivery of VOD content and metadata to distribution partners, ensuring all programming assets are delivered accurately and on schedule.</li><li>Monitor daily content distribution workflows, troubleshoot delivery issues, and resolve operational problems in a timely manner.</li><li>Serve as a primary point of contact for partner inquiries, providing exceptional customer service and timely communication.</li><li>Manage content delivery schedules, distribution planners, and partner notifications, including delivery updates, content takedowns, and priority programming alerts.</li><li>Oversee automated and manual media deliveries using digital file transfer platforms and internal distribution systems.</li><li>Track, investigate, and resolve distribution issues while maintaining accurate records and delivery documentation.</li><li>Perform daily operational reporting and support metadata management, advertising asset workflows, and content tracking activities.</li><li>Ensure technical compliance by validating media assets, metadata, file integrity, and delivery specifications.</li><li>Collaborate with cross-functional teams including Programming, Media Services, Engineering, Broadcast Operations, Sales, and Marketing to support successful content distribution.</li><li>Follow established standard operating procedures (SOPs), contribute to process documentation, and identify opportunities for continuous process improvement.</li><li>Maintain accurate databases and support content security, media management, and operational best practices.</li></ul>