We are looking for an experienced Business Analyst to join our team in Los Angeles, California. This is a Contract position with a hybrid work schedule, requiring three days onsite and two days remote each week. The successful candidate will play a vital role in supporting the organization’s risk assessment program, ensuring compliance with regulatory standards, and collaborating across departments to enhance processes.<br><br>Responsibilities:<br>• Conduct periodic internal controls testing to support the organization’s risk assessment program.<br>• Monitor and analyze compliance-related issues, escalating concerns as necessary to ensure adherence to regulatory standards.<br>• Provide expertise in areas such as document review, gap analysis, and Agile Scrum methodologies.<br>• Assist in developing and updating policies and procedures related to compliance with regulations, including those pertaining to the PATRIOT Act.<br>• Act as a liaison between departments to facilitate communication and ensure alignment with compliance and risk management goals.<br>• Build and maintain strong relationships with internal and external stakeholders while delivering exceptional customer service.<br>• Collaborate with cross-functional teams to identify and address gaps in business processes.<br>• Utilize sound industry practices to ensure consistent and effective risk management approaches.<br>• Support the organization in achieving compliance objectives through thorough analysis and strategic recommendations.
A growing company based in Buena Park is seeking an Accounting Analyst to join its Finance team. This organization is experiencing rapid growth and is looking for a detail-oriented, analytical professional who can contribute to the team’s continued success.<br><br>The Accounting Analyst will be responsible for reviewing and analyzing commissions from both sales and insurance partners. This role involves comparing commission structures, identifying discrepancies, forecasting future commission trends, and reconciling revenue. The ideal candidate will also play a key role in identifying gaps in revenue streams and supporting overall financial accuracy and reporting.<br><br>This position is well-suited for candidates with 1–5 years of experience in accounting or financial analysis. Strong analytical skills and advanced proficiency in Microsoft Excel are essential for success in this role. Bachelors Degree is a plus.
<p>We are looking for a detail-oriented Accounting Analyst to join our team in El Segundo, California. This is a Contract to permanent position, offering an excellent opportunity to contribute to key financial processes and grow within the organization. The ideal candidate will bring a strong background in accounting, financial reporting, and advanced Excel skills, with the ability to work independently and meet recurring deadlines.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough billing audits for airline clients to ensure compliance and accuracy.</p><p>• Generate daily overtime reports and prepare weekly financial summaries to support operational insights.</p><p>• Perform receipt reconciliations and manage monthly accruals with precision.</p><p>• Assist with profit and loss reporting, including minimal journal entries.</p><p>• Develop and maintain financial reporting processes using internal systems.</p><p>• Manufacturing experience and/or Food Processing industry a plus</p><p>• Utilize advanced Excel functions to create detailed reports, perform analyses, and execute reconciliation tasks.</p><p>• Work extensively within the company’s proprietary financial systems to support accounting operations.</p><p><br></p><p><strong>Strategic Support:</strong></p><p> Provide financial insights to support leadership in cost management, growth initiatives, and strategic decision-making.</p><p><strong>Business Partnering:</strong></p><p> Collaborate with cross-functional teams to gather insights and provide financial guidance across billing, purchasing, inventory, and operations.</p><p><strong>Budgeting & Planning:</strong></p><p> Support the annual budgeting process, long-range planning, and rolling forecasts to establish financial targets and resource allocation.</p><p><strong>Forecasting:</strong></p><p> Develop financial projections based on historical data, trends, and key business assumptions.</p><p><strong>Financial Modeling:</strong></p><p> Build, maintain, and enhance financial models to support forecasting, planning, and business decision-making.</p><p><strong>Performance Analysis:</strong></p><p> Evaluate financial performance by comparing actual results to budgets, forecasts, and prior periods, identifying key variances and trends.</p><p><strong>Reporting:</strong></p><p> Prepare financial reports, dashboards, and presentations for management reviews, performance tracking, and strategic decision-making.</p><p><strong>Ad-Hoc Analysis:</strong></p><p> Conduct special analyses to support urgent business needs and inform critical decisions.</p><p><strong>Data Quality & Process Improvement:</strong></p><p> Ensure accuracy and integrity of financial data while identifying opportunities to streamline and improve financial processes.</p>
We are looking for a skilled Data Analyst to join our team in Los Angeles, California, on a long-term contract basis. This role offers an exciting opportunity to contribute to fraud detection and prevention efforts by leveraging advanced data analytics. You will play a pivotal role in analyzing complex datasets and providing actionable insights to support anti-fraud initiatives.<br><br>Responsibilities:<br>• Analyze large datasets to identify patterns, trends, and anomalies related to suspected fraud.<br>• Develop and implement fraud analytics models to detect and prevent fraudulent activities.<br>• Collaborate with cross-functional teams to investigate potential fraud cases and provide detailed reports.<br>• Monitor and assess the effectiveness of anti-fraud strategies and recommend improvements.<br>• Utilize advanced data analysis techniques to enhance fraud detection processes.<br>• Prepare visualizations and presentations to communicate findings to stakeholders.<br>• Conduct thorough investigations into flagged transactions or activities and document findings.<br>• Support the development of automated tools and processes for fraud prevention.<br>• Stay updated on industry best practices and emerging technologies related to fraud analytics.<br>• Ensure compliance with regulatory requirements and company policies in all investigations.
<p>We are looking for a skilled Data Analyst to join our team on a long-term contract basis in Glendale, California. The ideal candidate will play a pivotal role in analyzing data to identify trends, detect fraudulent activity, and support decision-making processes. This position offers an excellent opportunity to work on meaningful projects while leveraging your expertise in fraud analytics and data investigation.</p><p><br></p><p>Responsibilities:</p><p>• Analyze large datasets to uncover patterns and anomalies that may indicate fraudulent activity.</p><p>• Develop and implement fraud detection models and algorithms to enhance risk management.</p><p>• Investigate suspicious transactions and activities to identify potential fraud cases.</p><p>• Collaborate with cross-functional teams to design strategies for fraud prevention and mitigation.</p><p>• Prepare detailed reports and visualizations to communicate findings to stakeholders clearly.</p><p>• Monitor and refine anti-fraud systems based on emerging threats and trends.</p><p>• Conduct research to stay informed about new fraud schemes and data analysis techniques.</p><p>• Ensure data integrity and accuracy while working with sensitive information.</p><p>• Provide actionable insights that help drive business decisions and improve operational efficiency.</p>
We are looking for a skilled Cloud Systems Analyst to manage and optimize a complex SAP S/4HANA Cloud and SAP Analytics Cloud ecosystem in Irvine, California. This role demands technical expertise, a proactive approach, and the ability to independently resolve system issues within a dynamic production environment. The ideal candidate will play a pivotal role in ensuring system stability while supporting the Finance and Accounting operations.<br><br>Responsibilities:<br>• Administer and maintain the SAP S/4HANA production environment, focusing on Finance modules such as GL, AP, AR, and Fixed Assets.<br>• Manage user roles, permissions, and troubleshoot system issues to ensure seamless performance.<br>• Oversee SAP Analytics Cloud operations, including user provisioning, permissions, and development of reports and dashboards.<br>• Monitor and support third-party integrations like AP automation, card management, and banking/payment platforms, ensuring data flow efficiency.<br>• Collaborate with Finance and Accounting teams to understand workflows and address system-related challenges.<br>• Provide hands-on training and responsive support to end-users to enhance their experience with the system.<br>• Maintain detailed documentation of system processes, integrations, and architecture for reference and compliance purposes.<br>• Identify opportunities for automation and system improvements to optimize performance.<br>• Stay up-to-date on SAP technologies and recommend strategies for system enhancement and optimization.<br>• Resolve complex technical issues independently to minimize reliance on external vendors.
<p>We are looking for a talented Financial Analyst to join our team in Rancho Cucamonga, California. In this role, you will play a vital part in supporting financial operations, providing insights, and ensuring compliance with internal controls. The ideal candidate will have a strong background in financial analysis, advanced Excel skills, and experience with business systems. Please call Brigitte Mendez @ 909-717-4037 if interested or call your Robert Half Recruiter directly.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the annual budget, ensuring accuracy and alignment with company goals.</p><p>• Prepare monthly forecasts and weekly financial updates to provide timely insights for decision-making.</p><p>• Execute month-end close procedures, including reconciliation and reporting tasks.</p><p>• Generate comprehensive monthly financial reports to summarize performance and highlight key trends.</p><p>• Conduct ad-hoc financial analyses to address business needs and support strategic planning.</p><p>• Evaluate and test internal controls to ensure compliance with regulatory standards.</p><p>• Collaborate with cross-functional teams to analyze and improve cash flow processes.</p><p>• Utilize advanced Excel functionalities to optimize financial models and streamline reporting.</p><p>• Leverage knowledge of business systems to enhance efficiency in financial operations.</p>
We are looking for a detail-oriented Financial Analyst to join our team in Tustin, California. This role involves analyzing financial data, generating reports, and supporting decision-making processes to ensure the organization meets its financial goals. The ideal candidate will have expertise in accounting systems and a strong ability to interpret complex data.<br><br>Responsibilities:<br>• Analyze financial data to identify trends, variances, and opportunities for improvement.<br>• Prepare accurate financial reports using tools such as Crystal Reports and other reporting platforms.<br>• Implement and optimize accounting software systems to enhance operational efficiency.<br>• Conduct audits to ensure compliance with financial regulations and organizational standards.<br>• Manage budget processes, including forecasting and monitoring expenditures.<br>• Perform data mining techniques to extract valuable insights for financial planning.<br>• Support capital management strategies to optimize resource allocation.<br>• Collaborate with cross-functional teams to provide financial insights and recommendations.<br>• Ensure accurate accrual accounting practices are maintained.<br>• Assist in the evaluation and improvement of CRM systems related to financial operations.
<p>Robert Half is in search for a Financial Analyst for local ongoing opportunities. The Financial Analyst, you will conduct financial modeling on various financial products as well as measure, analyze and forecast performance in conjunction with operating plans. Additional duties include advising management on the allocation of resources to best accomplish objectives and preparing reports for management. For Immediate consideration please apply today!</p><p>Financial Modeling:</p><p>· Develop and maintain financial models to analyze and forecast company performance</p><p>· Use spreadsheet tools to create projections, scenario analyses, and sensitivity analyses.</p><p>Budgeting and Forecasting:</p><p>· Collaborate with various departments to create and manage budgets.</p><p>· Prepare financial forecasts, identifying trends and potential areas of concern or opportunity.</p><p>Financial Reporting:</p><p>· Generate and analyze financial reports, including income statements, balance sheets, and cash flow statements.</p><p>· Communicate financial results and trends to management and stakeholders.</p><p>Variance Analysis:</p><p>· Conduct variance analysis to compare actual financial performance against budgets and forecasts.</p><p>· Identify and investigate discrepancies, providing explanations for variances.</p><p>Decision Support:</p><p>· Provide decision support by analyzing financial data and making recommendations for strategic and operational decisions.</p><p>· Assess the financial impact of potential investments, projects, or business initiatives.</p><p>Market and Industry Analysis:</p><p>· Monitor economic and industry trends that may impact the organization's financial performance.</p><p>· Conduct market research and competitor analysis to inform strategic decision-making.</p><p> </p><p><br></p>
We are looking for a motivated Financial Analyst to join our team in Los Angeles, California. This role is essential in supporting financial operations, including forecasting, budgeting, and performance analysis. The ideal candidate will possess strong analytical skills and the ability to collaborate with multiple departments to drive meaningful financial insights.<br><br>Responsibilities:<br>• Assist in monthly financial close activities, ensuring accurate consolidation and variance analysis.<br>• Develop forecasts and manage the annual budgeting process while providing detailed insights.<br>• Partner with teams such as Real Estate, Store Operations, and Construction to monitor changes within the real estate portfolio.<br>• Prepare comprehensive monthly financial reports and deliverables, including ad hoc analyses tailored to business needs.<br>• Collaborate with the Accounting team during month-end processes to review actuals and identify discrepancies compared to forecasts and prior periods.<br>• Design, refine, and manage complex financial models to support decision-making and reporting needs.<br>• Automate forecasting and reporting processes to improve efficiency and accuracy.<br>• Analyze large datasets from diverse sources to uncover trends and provide actionable recommendations to senior management.
<p>Robert Half is recruiting for an interim Budget Analyst/ Consultant for our client in the City Government and public sector industry. The interim Budget Analyst will support budget development, forecasting, and fiscal analysis for a public sector organization. This role will be located onsite in Downey, CA. </p><p><br></p><p>Key Responsibilities</p><p>* Analyze cash flow and monitor advance expenditures to ensure budget compliance</p><p>* Conduct financial analyses to determine estimated property valuations, state special allowances, and apportionments</p><p>* Evaluate fiscal solvency of programs and funding sources</p><p>* Prepare and process budget adjustments, transfers, and recommendations</p><p>* Develop annual budgets and multi-year forecasts</p><p>* Create financial summaries, graphs, and charts to clearly communicate budget data</p><p>* Prepare budget reports and presentations for leadership, boards, or committees</p><p>* Support budget monitoring and financial reporting in accordance with **GASB requirements**</p><p><br></p><p>Qualifications</p><p>* Prior budget or financial analysis experience in a city/county department</p><p>* Strong working knowledge of GASB standards and public fund accounting</p><p>* Experience with government budgeting, forecasting, and fiscal analysis</p><p>* Advanced Excel skills; experience creating charts, summaries, and reports</p><p>* Strong analytical, communication, and presentation skills</p>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Business Intelligence Developer to design, develop, and support enterprise‑level reporting and analytics solutions. This role focuses on building high‑performance dashboards, semantic layers, and analytical datasets using Power BI, SAP BusinessObjects, and complex SQL across multiple database platforms.</p><p>The ideal candidate has deep BI development experience, strong data modeling skills, and the ability to partner closely with business stakeholders, data engineering, and architecture teams to deliver accurate, scalable reporting solutions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain enterprise BI reports, dashboards, and analytical solutions</li><li>Build advanced dashboards and data models using Power BI, including DAX and performance optimization</li><li>Design and support enterprise reporting solutions using SAP BusinessObjects</li><li>Partner with business stakeholders to gather, analyze, and document reporting and analytics requirements</li><li>Develop complex SQL queries, stored procedures, and optimized data retrieval logic</li><li>Perform backend data analysis across SQL Server, DB2, and Amazon Redshift databases</li><li>Design optimized datasets and semantic layers to support BI and analytics tools</li><li>Troubleshoot data discrepancies, reporting inconsistencies, and performance issues</li><li>Implement data validation and reconciliation logic to ensure reporting accuracy</li><li>Optimize database queries and stored procedures for high‑performance analytics workloads</li><li>Collaborate closely with Data Engineering and Architecture teams to align BI solutions with enterprise data platforms</li><li>Support production BI environments and resolve reporting‑related incidents</li></ul>
We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
We are looking for an experienced HR Generalist to join our team in Santa Ana, California. This is a long-term contract position that offers an excellent opportunity to contribute to various human resources functions, including employee relations, onboarding, and benefits administration. The ideal candidate will bring a strong background in HR practices and a proactive approach to supporting organizational goals.<br><br>Responsibilities:<br>• Manage employee relations by addressing concerns and fostering a positive workplace environment.<br>• Oversee onboarding processes to ensure new hires are integrated effectively and efficiently.<br>• Administer employee benefits programs, including enrollment and communication of options.<br>• Maintain and update HR systems to ensure accurate record-keeping and data management.<br>• Provide guidance to management and staff on HR policies and procedures.<br>• Facilitate training and development initiatives to enhance employee skills and performance.<br>• Support recruitment efforts by coordinating interviews and assisting with candidate evaluations.<br>• Ensure compliance with labor laws and organizational policies.<br>• Prepare HR reports and analytics to support decision-making processes.<br>• Collaborate with other departments to align HR strategies with overall business goals.
<p>Position Overview</p><p>A large public-sector organization in Los Angeles County is seeking a motivated and detail-oriented Budget Analyst to join its Technology Services department. This role is ideal for a self-starting professional with strong analytical, problem-solving, and communication skills who enjoys working with financial data and supporting large-scale budgeting operations.</p><p>Under general direction, this position will plan, organize, and coordinate activities related to the compilation, evaluation, and reporting of revenue in relation to actual and planned expenditures. The Budget Analyst will play a key role in monitoring financial performance, preparing reports, and supporting budget development across the department.</p><p><br></p><p>Key Responsibilities</p><ul><li>Analyze and evaluate revenue and expenditures in relation to approved budgets</li><li>Assist with the preparation, monitoring, and maintenance of departmental budgets</li><li>Prepare financial reports and support revenue and expenditure projections</li><li>Perform cost analysis and evaluate financial trends to support decision-making</li><li>Conduct research and analyze data related to budgeting and financial performance</li><li>Ensure compliance with federal, state, and local budgeting and financial reporting requirements</li><li>Work with enterprise financial systems and Microsoft Office tools to maintain accurate financial data</li><li>Collaborate with internal departments to gather financial information and support budget planning</li><li>Assist with special projects and process improvement initiatives related to budgeting and financial operations</li></ul>
We are looking for an experienced Senior Financial Analyst to join our team in Irvine, California. In this role, you will play a key part in driving financial planning, forecasting, and performance analysis across multiple brands and categories. This position offers the opportunity to work closely with leadership and cross-functional teams to support strategic decision-making and enhance profitability.<br><br>Responsibilities:<br>• Coordinate and contribute to the multi-year financial planning process for multiple brands, ensuring accurate reporting and consolidation of plans.<br>• Collaborate with demand planning, sales, and product development teams to create and validate rolling revenue forecasts, identifying trends, risks, and opportunities.<br>• Present financial insights and forecasting updates to the executive team, highlighting key findings and recommendations.<br>• Monitor and analyze performance metrics across categories, regions, and channels to identify areas for profitability improvement.<br>• Develop and maintain detailed expense models and forecasts to support informed business adjustments.<br>• Conduct variance analyses to compare actual financial results against forecasts and budgets, providing actionable insights.<br>• Build and deliver ad hoc financial reports and analyses as needed to support leadership decisions.<br>• Utilize data mining techniques to uncover valuable insights and drive improvements in financial processes.<br>• Partner with cross-functional teams to ensure alignment on financial objectives and strategies.<br>• Investigate and resolve discrepancies in financial data to ensure accuracy and reliability.
<p><strong>📊 Senior Financial Analyst – Long Beach, CA | Manufacturing</strong></p><p>Join a growing <strong>manufacturing company</strong> in Long Beach as a <strong>Senior Financial Analyst</strong> and play a key role in driving profitability, improving operations, and influencing strategic decisions.</p><p><strong>What You'll Do:</strong></p><ul><li>Analyze performance across product lines, capital projects, and operations</li><li>Provide site-level insights on sales, labor, and efficiency metrics</li><li>Build forecasts, budgets, and financial models</li><li>Partner with teams across operations, accounting, and leadership</li><li>Present key financial trends and recommendations to senior management</li></ul><p><strong>What You Bring:</strong></p><ul><li>Strong analytical and modeling skills</li><li>Experience in manufacturing or related industries</li><li>Ability to turn data into actionable business insights</li></ul><p><strong>Why Join Us?</strong></p><p>Competitive pay, full benefits, and a chance to impact real results in a fast-paced environment.</p><p>W<strong>Apply today and help shape the financial future of a leading manufacturer.</strong></p><p> For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number 00460-0013216937 email resume to [email protected]</p>
We are looking for an experienced Senior Financial Analyst to join our team in Tustin, California. In this role, you will play a crucial part in driving financial insights, managing data analysis, and ensuring the accuracy of reporting processes. This position offers an excellent opportunity to contribute to strategic decision-making and optimize business systems.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses to support organizational decision-making.<br>• Utilize data mining techniques to identify trends and opportunities for process improvement.<br>• Develop and maintain reports using tools such as Crystal Reports and Confluence.<br>• Collaborate with cross-functional teams to optimize business systems and ensure operational efficiency.<br>• Assist in the preparation and management of budgets and capital planning processes.<br>• Perform auditing tasks to ensure compliance and accuracy in financial reporting.<br>• Support accounting functions by analyzing financial data and reconciling discrepancies.<br>• Provide recommendations for improving financial performance and cost management.<br>• Monitor and report on key performance indicators to track organizational success.<br>• Train and guide team members on financial analysis tools and methodologies.
<p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>