<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this long-term contract position, you will play a key role in ensuring smooth operations by coordinating schedules, handling complex inquiries, and maintaining detailed records. This role requires excellent communication skills and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Assign Behavior Interventionists (BIs) to participants based on location, skills, and compliance requirements.<br>• Collaborate with families and clinical teams to develop and maintain schedules.<br>• Update and confirm schedules daily using a computer-based system.<br>• Address complex scheduling requests and changes with professionalism and timeliness.<br>• Notify relevant parties of scheduling adjustments and monitor attendance and coverage needs.<br>• Create and submit accurate service reports for billing and payroll purposes.<br>• Analyze contract compliance and address gaps by developing actionable plans.<br>• Coordinate with Payroll, Billing, and Human Resources to ensure accurate processing of payments and status updates.<br>• Attend staff meetings, trainings, and other required sessions.<br>• Provide cross-training to new scheduling coordinators.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
Summary:<br><br>We are seeking a reliable and detail-oriented Bilingual Spanish Receptionist for a small law firm. This permanent position works Monday through Friday, 9am–5pm (with a one-hour lunch), and is responsible for maintaining excellent client service and ensuring smooth front office operations. The role requires in-person attendance, with parking provided and a smart casual dress code.<br><br>Responsibilities:<br><br>Monitor the main phone line (RingCentral platform) and direct calls appropriately in both English and Spanish<br>Greet and assist clients and visitors<br>Monitor and respond to general firm email inbox<br>Handle administrative tasks including distributing mail, filing, copying for case handlers, and other tasks as assigned<br>Support daily office organization and maintain a detail oriented environment<br>Qualifications:<br><br>Fluent in both Spanish and English (spoken and written)<br>Experience with phone systems; prior RingCentral use a plus<br>Basic administrative skills and proficiency in Microsoft Office<br>Strong attention to detail, organizational skills, and a detail oriented demeanor<br>Prior experience in a law firm or similar detail oriented environment is preferred
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. This role requires strong communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and update customer information in the database with precision and accuracy.<br>• Process customer orders and ensure timely fulfillment while addressing any discrepancies.<br>• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.<br>• Collaborate with internal teams to address customer needs and resolve complaints effectively.<br>• Generate detailed reports and summaries of customer interactions and data for management review.<br>• Assist with the setup and maintenance of product styles, colors, and swatches.<br>• Verify unconfirmed orders and follow up to ensure completion or cancellation as necessary.<br>• Handle re-orders, replacements, special requests, and credit memos efficiently.<br>• Support the reception desk and manage incoming calls and correspondence.<br>• Maintain organized records and ensure compliance with company procedures.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p><br></p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
<p><strong>Job Description:</strong></p><p> We are seeking a friendly and dependable <strong>Temporary Part-Time Bilingual Receptionist</strong> to support the front office at an educational organization. This role is ideal for someone who enjoys working with families, students, and staff and is comfortable communicating in both <strong>Spanish and English</strong>. The receptionist will serve as the first point of contact and help ensure smooth day-to-day office operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, students, and families in a professional and welcoming manner</li><li>Answer and route phone calls; respond to general inquiries</li><li>Communicate with Spanish-speaking families and provide translation support as needed</li><li>Perform general administrative and clerical tasks</li><li>Maintain a clean, organized, and welcoming front desk area</li><li>Provide day-to-day support to office staff</li></ul><p><strong>Schedule:</strong></p><ul><li>Mondays, Wednesdays, and Fridays</li><li>8:00 AM – 1:00 PM</li></ul><p><strong>Assignment Type:</strong></p><ul><li>Temporary, Part-Time</li></ul>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p><br></p>
<p>A mission-driven organization supporting operations at Camp Pendleton is seeking a dependable <strong>Client Services Administrator</strong> to manage communication, coordination, and administrative support for internal and external stakeholders. This role is ideal for someone who enjoys structure, accountability, and being the central point of contact that keeps operations moving forward.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary contact for client and internal service requests</li><li>Track requests, documentation, and follow-ups in internal systems</li><li>Coordinate scheduling, meetings, and workflow updates</li><li>Prepare correspondence, reports, and summaries</li><li>Maintain accurate records in compliance with organizational standards</li><li>Support leadership and operations teams with administrative tasks</li><li>Ensure timely communication and resolution of client inquiries</li></ul>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the San Fernando Valley area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
<p>Robert Half is partnering with a great company located in Irvine, CA! They are looking for a temp to hire Receptionist! </p><p><br></p><p>Responsibilities:</p><p>• Greets and direct visitors to office areas and conference rooms</p><p>• Politely answer, screens, and directs phone calls</p><p>• Scan and distribute mail correspondence to appropriate parties </p><p>• Schedules meetings and appointments</p><p>• Orders office supplies, and maintains inventory of supply room</p><p>• Maintain an orderly, clean, and stocked kitchen and break room.</p><p>• Orders lunch for events, as needed</p><p>• Makes travel arrangements and create detailed travel itineraries for international and domestic travel </p><p>• Maintains office filing system</p><p>• Acts as the point of contact between executives at the various business interests and internal/external clients</p><p>• Organizes and plans Calendaring of conference rooms</p><p>• Organizes and coordinates regional employee training, employee appreciation events, and regional events such as picnics and holiday parties </p><p>• Maintains RSVPs and booking appointments for company events</p><p>• Occasionally runs errands for supplies or dropping off mail, as needed</p><p>• Completes and submits expense reports for regional staff</p><p>• Prepares and composes correspondence that may be confidential</p><p>• Assists Human Resources, Payroll, and IT, and Estimating departments with administrative duties as needed</p><p><br></p><p>Qualifications: </p><p>• High School Diploma required</p><p>• Reliable transportation and a valid driver's license</p><p>• 3-5 year of experience as an administrative assistant with client facing experience</p><p>• Requires excellent communication and interpersonal skills, including verbal and written communication.</p><p>• Must have excellent computer skills utilizing, Excel, Word, PowerPoint, Outlook.</p><p>• The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong administrative and organizational skills, with the ability to maintain a realistic balance among multiple priorities.</p><p>• The Front Desk Administrator will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times while handling a wide variety of activities and confidential matters with discretion. It is essential to have a positive, friendly, and professional attitude. </p><p>• Must be able to work with and interact with employees throughout the organization.</p><p>• Ability to solve practical problems by analyzing information.</p>
<ul><li>Greet and assist visitors, clients, and employees in a courteous and professional manner</li><li>Manage a high-volume front desk, including answering, screening, and routing incoming calls</li><li>Coordinate visitor check-in procedures while adhering to security and access protocols</li><li>Schedule, manage, and support conference rooms and meetings</li><li>Receive, sort, and distribute mail and deliveries</li><li>Maintain office supply inventory and coordinate requests with facilities or vendors</li><li>Provide administrative support including data entry, document preparation, scanning, and filing</li><li>Partner with internal teams to ensure smooth day-to-day office operations</li><li>Maintain confidentiality and professionalism at all times in a secure office environment</li></ul>
Responsibilities & Duties:<br>Run our reception desk/front office, including:<br>Greet and create a welcoming front-office experience for staff, visitors, and our community.<br>Greet and direct vendors and freight deliveries.<br>Answer phone calls.<br>Enforce guest sign-in procedures and facilitate the HQ tour.<br>Office/Administrative<br>Assist with various office administration tasks (filing, supply ordering, restocking, inventory, and supplies organization).<br>Ensure the office space is organized and well-stocked.<br>Order food and supplies for meetings and team events.<br>Assist People Operations (HR) with onsite event logistics, recruitment scheduling, and candidate experience.<br>Assist the Operations team with ad-hoc office, administrative, or analytics tasks.<br>Shipping & Receiving<br>Receive mail and deliveries, and track items in our inventory software.<br>Ship packages and drop-off/pick-up at the post office, FedEx, or UPS.<br>Project Management<br>Manage 3rd party contractors, responsible for both budget and timeline<br><br>Required Skills and Qualifications:<br>Associate's or Bachelor’s degree.<br>Excellent verbal and written communication skills across various platforms.<br>Proven ability to pick up new technologies.<br>Proficient with Microsoft Office (emphasis on Word, PowerPoint, and Excel).<br>Ability to work on-site in El Segundo 5 days a week.<br>Desired Skills and Qualifications:<br>Eager to work in a fast-paced startup environment with a proactive and collaborative attitude.<br>A no-task-is-too-small mindset.<br>Resourceful, with keen ability to anticipate needs and take initiative to fill gaps.<br>Prior internship or work experience in office administration, food service, events, or hospitality.<br>Hands-on project examples outside of the classroom, such as extracurricular projects, clubs, or personal projects.
We are looking for a detail-oriented Sales Support team member to join our team in Redondo Beach, California. In this Contract to permanent position, you will play a key role in ensuring smooth sales operations by managing purchase orders, item setup, and customer communications. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Process and review purchase and sales orders with accuracy and efficiency.<br>• Organize and submit product setup information to customers in a timely manner.<br>• Evaluate and edit website copy sheets and images to ensure quality and consistency.<br>• Handle data entry tasks with precision using tools like Excel and Word.<br>• Communicate effectively with customers and team members through written correspondence.<br>• Maintain organized records and workflows to support sales operations.<br>• Multitask effectively to manage various responsibilities and deadlines.<br>• Collaborate with team members to proactively address challenges and improve processes.<br>• Provide dependable support by following directions and adhering to company standards.
Position summary The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. <br> Job qualifications - High school diploma or equivalent. - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. - Skilled in the use of mail phone email digital reprographics and mail equipment. - Familiar with general back office procedures to meet and maintain client satisfaction. - Proven customer service skills are required in order to create maintain and enhance customer relationships. - Good written and verbal communication skills including detail oriented telephone and email etiquette. - Attention to detail with good organizational skills. - Must be able to meet deadlines and complete all projects in a timely manner. - Ability to handle sensitive and/or confidential documents and information. - Able to make independent decisions that conform to business needs and policy. - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. - Must work well in a team environment. - Must be able to interact effectively with multi-functional and diverse backgrounds. - Ability to work in a fast-paced environment. - Must be self-motivated with positive can-do attitude.
We are looking for a Front Desk Coordinator to join our team in Santa Monica, California. As the welcoming face of the clinic, you will play a vital role in ensuring smooth operations while delivering exceptional customer service to patients and visitors. This Contract to permanent position offers an exciting opportunity to contribute to a detail-oriented, patient-focused environment.<br><br>Responsibilities:<br>• Greet patients and visitors with courtesy and ensure a positive first impression.<br>• Complete patient check-in and check-out processes, verifying demographic, insurance, and referral details.<br>• Communicate clearly with patients about appointments, treatment schedules, authorizations, and financial obligations.<br>• Manage appointment scheduling, confirmations, and updates with accuracy and efficiency.<br>• Facilitate communication between patients, therapists, and insurance providers as required.<br>• Collect copays and payments while adhering to confidentiality and compliance standards.<br>• Maintain accurate patient records within the electronic medical system.<br>• Assist with clinic flow by anticipating scheduling needs and addressing delays or changes proactively.<br>• Uphold clinic policies and standards to ensure consistency and quality.<br>• Provide administrative support and assist with operational tasks as needed.
