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7 results for Service Desk Technician in Raleigh, NC

Member Services Representative

Durham, NC
onsite
Temporary
17.00 - 18.00 USD / Hourly
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently. Responsibilities: • Handle a high volume of inbound calls, providing prompt and courteous assistance to members. • Address and resolve customer inquiries, ensuring satisfaction and timely follow-up. • Accurately process transactions, including payments and account updates, while adhering to cash handling procedures. • Utilize computer systems to input data, track customer interactions, and manage account information. • Maintain a thorough understanding of company policies and services to provide accurate information to members. • Collaborate with team members to ensure seamless service delivery and support. • Identify and escalate complex issues to the appropriate department for resolution. • Meet or exceed performance metrics, including call handling time and customer satisfaction ratings. • Stay updated on new products, services, and system changes to better assist customers.
2026-04-10T19:28:45Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T15:34:08Z

Financial Analyst

Cary, NC
onsite
Permanent
85000.00 - 90000.00 USD / Yearly
Robert Half is looking for an experienced Financial Analyst to join our client's team. In this role, you will collaborate with finance leaders to develop and implement financial policies, strategies, and reporting systems that support organizational goals. This position requires a strong analytical mindset and a proven ability to manage budgets, analyze financial data, and provide actionable insights to drive business success. Responsibilities:• Develop annual and quarterly budgets by collecting, consolidating, and validating financial data from various cost centers.• Collaborate with the land department to prepare, analyze, and validate proformas for new community opportunities.• Produce monthly management accounts, including cash flow and profit forecasts, for submission to regional and corporate leadership.• Support the preparation of monthly consolidated financial results to ensure accurate reporting.• Generate detailed analytical reports on a monthly and quarterly basis for management and corporate finance teams.• Consolidate and validate organizational financial data to ensure consistency and accuracy.• Analyze statistical data to ensure alignment with financial projections and identify trends.• Conduct ad hoc financial analyses and assist with other duties as required.• Design and maintain financial reporting formats to enhance clarity and usability.• Provide guidance and support to regional, corporate, and field teams by addressing financial inquiries and improving procedures. For immediate consideration please apply or contact directly Steve Fields at 919-787-8226
2026-04-06T19:43:50Z

Accounts Receivable Supervisor/Manager

Raleigh, NC
onsite
Permanent
90000.00 - 110000.00 USD / Yearly
Robert Half has partnered with a growing pharma company in Raleigh to assist them in hiring an experienced Accounts Receivable Supervisor/Manager. This position requires a bachelors degree at least 3 years of corporate AR supervisory experience. This role involves leading and developing an accounts receivable department, ensuring efficient operations, and driving continuous process improvements. The ideal candidate will balance strategic business initiatives with risk management and deliver exceptional service to both internal and external stakeholders. This company offer a hybrid work schedule, an annual bonus program and an excellent benefits package. Responsibilities:• Build and establish a new accounts receivable team within the organization.• Provide strong leadership and guidance to the AR team, fostering attention to detail, development, and growth.• Collaborate with customer solutions and business teams to enhance accounts receivable processes and systems.• Work with legal teams to resolve customer-related legal concerns effectively.• Implement and monitor internal controls to ensure compliance within the accounts receivable function.• Evaluate tools and systems to improve the efficiency and effectiveness of AR operations.• Identify and manage credit and collection risks, aligning with organizational tolerance levels.• Maintain appropriate bad debt reserves in line with business goals.• Represent the AR team in cross-functional projects and initiatives aimed at improving processes and reporting.• Analyze and communicate trends related to credit and collection risks to support strategic decision-making.
2026-04-14T20:14:03Z

HR Director

Graham, NC
onsite
Temporary
65.00 - 75.00 USD / Hourly
We are looking for an experienced Interim HR Director to join our team in Graham, North Carolina. In this contract position, you will lead the HR and Benefits department, providing strategic guidance and hands-on support during a transitional period. This role offers an excellent opportunity to make a meaningful impact on organizational effectiveness and employee development. This contract role will be hybrid onsite in Graham, NC 3 days a week. Responsibilities:• Lead and manage a team to ensure seamless day-to-day operations within the HR and Benefits department.• Provide strategic advice to leadership, focusing on workforce planning, organizational effectiveness, and HR best practices.• Address employee relations matters, including handling complaints, conducting investigations, and resolving performance concerns.• Oversee compliance, leave administration, and ensure adherence to federal, state, and local regulations.• Collaborate with leadership to design and implement development initiatives and leadership training programs.• Serve as a hands-on resource for complex HR issues while mentoring and developing the HR team.• Evaluate current HR policies and processes, recommending improvements to enhance operational efficiency and the employee experience.• Act as a trusted advisor during organizational transitions, offering steady and solution-focused leadership.• Ensure HR practices align with strategic business objectives and foster a positive workplace environment.
2026-04-10T15:53:43Z

Financial Analyst

Durham, NC
onsite
Contract / Temporary to Hire
25.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Financial Analyst to join our team in Durham, North Carolina. This Contract to permanent position requires an individual who is skilled in financial analysis and modeling while being comfortable working in a government-focused environment. As part of a collaborative department, you will play a critical role in supporting decision-making processes through accurate financial insights. Responsibilities: • Perform in-depth financial analysis and modeling to guide organizational decision-making. • Conduct variance analysis to identify discrepancies and ensure compliance with budgets. • Utilize data mining techniques to gather and interpret financial data effectively. • Collaborate with local and federal government entities, including HUD, to manage rental agreements and related financial tasks. • Prepare reports and presentations to communicate financial findings to management. • Support the department in customer-facing interactions by maintaining a detail-oriented approach. • Ensure compliance with governmental regulations and policies in all financial processes. • Work closely with supervisors and other team members to streamline workflows and improve efficiency. • Assist in ad hoc financial analysis projects as needed. • Contribute to the development and refinement of business processes within the department.
2026-03-30T16:03:50Z

Accounting Manager/Supervisor

Wake Forest, NC
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
Robert Half has partnered with a growing construction company in Wake Forest, North Carolina to assist them in hiring an experienced Accounting Manager. This position is 100% onsite and requires several years or job costing and QuickBooks experience. In this role, you will oversee and manage the financial operations of multiple construction projects, ensuring accuracy and compliance with industry standards. This position offers an exciting opportunity to work on a diverse portfolio of projects while utilizing your expertise in QuickBooks and construction accounting. Responsibilities:• Oversee accounts payable and receivable processes, ensuring timely and accurate handling of invoices, payments, and reimbursements.• Reconcile bank accounts and prepare monthly financial statements to maintain accurate records.• Manage job costing processes, tracking budgets, expenses, and profitability for all active construction projects.• Prepare and submit pay applications, review invoices, and ensure proper documentation for billing and payment processing.• Administer lien waivers, ensuring compliance with legal and contractual requirements while maintaining detailed records.• Coordinate project closeouts by reconciling job costs and preparing final financial reports.• Utilize QuickBooks to maintain financial records, generate reports, and support payroll processing.• Collaborate with project managers and department heads to ensure seamless financial operations across all projects.• Assist with month-end, quarter-end, and year-end closings to ensure accurate reporting and compliance.• Support payroll processing, including tracking employee time and labor costs tied to specific projects.
2026-04-14T20:34:02Z