We are looking for a Patient Access Specialist to support front-end patient registration and account setup for a healthcare organization in New Hampshire. This contract-to-permanent opportunity is ideal for someone who combines strong administrative accuracy with a patient-focused approach and can help create a smooth experience from pre-registration through admission. In this role, you will handle essential intake, insurance, and documentation tasks while ensuring compliance with hospital standards and regulatory expectations.<br><br>Responsibilities:<br>• Manage patient admissions and pre-registration activities by confirming demographic details, entering account information, and preparing records ahead of scheduled visits.<br>• Gather and update insurance information, review coverage responses, and record benefit details accurately to support billing quality and timely claims processing.<br>• Communicate with patients and guarantors by phone and in person to explain financial responsibility, collect point-of-service payments, and discuss outstanding balances or payment arrangements when needed.<br>• Review physician orders and supporting documentation to ensure required information is complete, compliant, and properly processed for care delivery.<br>• Explain treatment-related consent materials and patient notices, obtain required signatures, and provide mandated educational documents in a clear and thorough manner.<br>• Perform medical necessity checks and assist Medicare patients with required acknowledgement forms when services may not meet coverage guidelines.<br>• Assign and maintain accurate patient identifiers and use registration tools carefully to reduce duplicate or incorrect records.<br>• Apply quality review and auditing practices to identify account issues, make corrections, and provide accurate reporting data to Patient Access leadership.<br>• Deliver compassionate, service-oriented support in every interaction while following organizational policies, performance standards, and regulatory requirements.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. <br> The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. <br> Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
We are looking for a detail-oriented and customer-focused individual to join our team as a Patient Registration Specialist on a contract basis. In this role, you will play a key part in ensuring seamless patient intake processes and supporting efficient healthcare operations. This position is based in Boston, Massachusetts, and offers the opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Process new patient intakes and inpatient admissions accurately and efficiently.<br>• Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling.<br>• Collaborate with referring providers to ensure a smooth transition from referral to appointment scheduling.<br>• Assist uninsured patients by providing financial counseling support and guidance.<br>• Perform general office tasks such as scanning, filing, faxing, and other administrative duties as needed.<br>• Maintain accurate records and uphold confidentiality in all patient-related processes.<br>• Utilize medical software and Microsoft Office tools to manage data and support operational needs.<br>• Ensure a high level of customer service while interacting with patients and healthcare professionals.
We are looking for a Benefits Specialist to support employee benefit and retirement programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on delivering accurate benefits administration, assisting employees with plan-related questions, and helping maintain compliance across leave and retirement processes. The ideal candidate brings strong attention to detail, clear communication skills, and hands-on experience managing benefits data in a fast-paced environment.<br><br>Responsibilities:<br>• Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records.<br>• Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation.<br>• Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers.<br>• Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns.<br>• Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners.<br>• Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case.<br>• Interpret applicable policies and regulatory considerations connected to leave administration and disability programs.<br>• Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity.<br>• Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections.<br>• Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs.