<p>Join our team as a Project Manager overseeing mission-critical OT network infrastructure. In this role, you’ll ensure the integrity, security, and performance of a large-scale WAN that supports essential building operations and vendor devices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Network Oversight & Management:</strong></li><li>Own the integrity and security of a large-scale OT WAN, connecting 6,000+ endpoints across diverse devices and systems.</li><li>Enforce management and security policies set by the CIO and cybersecurity team.</li><li>Analyze and administer Meraki network infrastructure, including switches, firewalls, and access points, using the Meraki dashboard for centralized configuration and monitoring.</li><li><strong>OT Infrastructure Support:</strong></li><li>Provide technical direction and support for 50+ vendors as they connect devices critical to building operations, including:</li><li>Building Management Systems (BMS)</li><li>Energy meters and monitoring systems</li><li>Security cameras, recorders, and access controls</li><li>Lighting control systems</li><li>Elevator destination dispatch systems</li><li>User workstations and viewing stations</li><li><strong>Cybersecurity & Compliance:</strong></li><li>Implement, monitor, and manage a comprehensive security stack to protect network and OT data.</li><li>Expertly utilize cybersecurity and network management tools such as WSUS, Forescout NAC, Blackpoint MDR, ThreatLocker, Altiris, and GoverLAN.</li><li>Work collaboratively to enforce network security policies and uphold compliance standards.</li><li><strong>Vendor and Partner Management:</strong></li><li>Serve as the primary technical liaison for approximately 50 vendors and contractors.</li><li>Collaborate effectively with external partners, contractors, and internal teams for timely problem resolution and deployment of new building technologies.</li><li><strong>Project Management:</strong></li><li>Lead network-related projects from initiation to completion, ensuring timely delivery within budget.</li><li>Develop and maintain detailed network documentation, diagrams, and Standard Operating Procedures (SOPs).</li><li>Manage service tasks and tickets through to closeout.</li></ul><p><br></p>
<p>We are looking for an experienced Systems Engineer to oversee and maintain a complex Linux server environment in New Haven, Connecticut. This role involves ensuring the reliability and performance of IT infrastructure supporting engineering courses and research activities. </p><p><br></p><p>Responsibilities:</p><p>• Administer and manage a multi-node Linux server environment, ensuring its seamless operation.</p><p>• Diagnose and resolve advanced technical issues related to Linux servers and workstations, including automation and configuration management using Ansible.</p><p>• Monitor and maintain the performance of a small data center, ensuring uninterrupted service for research and educational activities.</p><p>• Provide expert support for Linux systems, focusing on performance optimization, security enhancements, and system monitoring.</p><p>• Develop, document, and implement workflows, procedures, and technical standards to uphold operational excellence.</p><p>• Collaborate with faculty and researchers to understand and fulfill specific computing requirements.</p><p>• Configure and support IT infrastructure, ensuring compliance with established standards and objectives.</p><p>• Analyze performance metrics and provide actionable insights to improve system efficiency.</p><p>• Implement secure IT solutions and ensure their reliable integration into existing infrastructure.</p><p>• Act as a technical liaison, fostering collaboration with internal and external stakeholders.</p>
We are looking for an experienced IT Manager to lead and oversee the technological operations of our organization in New York, New York. This role requires a strategic thinker who can ensure the effective management of IT systems, align technology solutions with business goals, and maintain secure and efficient operations. The ideal candidate will demonstrate leadership in IT infrastructure management, vendor relations, and policy development while fostering collaboration across departments.<br><br>Responsibilities:<br>• Develop and execute IT strategies that align with organizational objectives and enhance operational efficiency.<br>• Manage the implementation, maintenance, and upgrades of centralized and distributed IT systems.<br>• Oversee the operation and security of local and wide area networks, ensuring reliable connectivity.<br>• Establish and enforce IT policies to protect organizational assets and maintain compliance with industry regulations.<br>• Facilitate communication between management, staff, vendors, and external technology partners.<br>• Supervise the acquisition of hardware and software, conducting cost-benefit analyses to optimize investments.<br>• Implement and monitor data backup, recovery processes, and cybersecurity measures to safeguard sensitive information.<br>• Provide technical training for staff, ensuring effective use of IT systems and tools.<br>• Lead a team of IT professionals, offering guidance, training, and performance evaluations.<br>• Manage vendor relationships, negotiate contracts, and assess alternatives to ensure cost-effective solutions.
<p>Our company is seeking a highly skilled and motivated Systems Engineer to join our technology team in New York City. This is an exciting opportunity for a proactive IT professional to play a critical role in maintaining and optimizing our IT infrastructure.</p><p><strong>Job Summary:</strong></p><p>As a Systems Engineer, you will be responsible for supporting, maintaining, and enhancing our IT systems to ensure seamless operation and exceptional reliability. Your knowledge and experience will help drive our technical initiatives and support our end-users efficiently.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain IT infrastructure including servers, storage systems, network devices, and all related components.</li><li>Monitor system performance, promptly troubleshoot issues, and ensure high system availability and reliability.</li><li>Configure and administer Azure cloud services (virtual machines, storage, networking, security).</li><li>Oversee Windows Server environments (2016/2019/2022): installation, configuration, and ongoing maintenance.</li><li>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</li><li>Perform virtualization tasks using VMware: provisioning servers, managing virtual machines, and resolving escalated issues.</li><li>Administer Barracuda Backups Appliance and support data backup and recovery processes.</li><li>Maintain SAN Nimble storage systems to ensure performance and continuity.</li><li>Collaborate with teams to implement and manage secure file transfer solutions (MFT, SFTP).</li><li>Conduct system upgrades, patching schedules, and security updates based on best practices.</li><li>Provide timely technical support to end-users, resolving issues related to hardware, software, and network connectivity.</li><li>Create and maintain robust documentation for system configurations, operational procedures, and troubleshooting processes.</li></ul><p><br></p>
<p>Essential Duties and Responsibilities:</p><p> · Knowledge of database coding and tables; as well as general database management</p><p> · Understanding of client management, support, and communicating progress and timelines accordingly</p><p> · Organizes and/or leads Informatics projects in the implementation/use of new data warehouse tools and systems</p><p> · Ability to train new hires; as well as lead in training of new client staff members</p><p> · Understanding data schema and the analysis of database performance and accuracy</p><p> · Understanding of ETL tools, OLAP design, and data quality processes</p><p> · Knowledge of Business Intelligence life cycle: planning, design, development, validation, deployment, documentation, and ongoing support</p><p> · Working knowledge of electronic medical records software (eCW, Nextgen, etc) and the backend storage of that data</p><p> · Ability to generate effective probability modeling and statistics as it pertains to healthcare outcomes and financial risks</p><p> · Ability to manage sometimes lengthy and complicated projects from throughout the life cycle and meet the deadlines associated with these projects</p><p> · Development, maintenance, technical support of various reports and dashboards</p><p> · Knowledge of Microsoft® SQL including coding language, creation of tables, stored procedures, and query design</p><p> · Fundamental understanding of outpatient healthcare workflows</p><p> · Knowledge of relational database concepts and flat/formatted file processing.</p><p> · Possesses strong commitment to data validation processes in order to ensure accuracy of reporting (internal quality control)</p><p> · Possesses a firm grasp of patient confidentiality and system security practices to prevent HIPAA and other security violations.</p><p> · Knowledge of IBM Cognos® or other database reporting software such as SAS, SPSS, and Crystal Reports</p><p> · Ability to meet the needs of other members of the Informatics department to maximize efficiency and minimize complexity of end-user products</p><p><br></p><p>Requirements:</p><p> · Education: Bachelor's Degree</p><p> · Proven experience as a dbt Developer or in a similar Data Engineer role.</p><p> · Expert-level SQL skills — capable of writing, tuning, and debugging complex queries across large datasets.</p><p> · Strong experience with Snowflake or comparable data warehouse technologies (BigQuery, Redshift, etc.).</p><p> · Proficiency in Python for scripting, automation, or data manipulation.</p><p> · Solid understanding of data warehousing concepts, modeling, and ELT workflows.</p><p> · Familiarity with Git or other version control systems.</p><p> · Experience working with cloud-based platforms such as AWS, GCP, or Azure.</p><p><br></p><p><br></p>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p><strong>Role Summary</strong></p><p>As a Technical Project Manager focused on data and AWS cloud, you will lead the planning, execution, and delivery of engineering efforts involving data infrastructure, data platforms, analytics, and cloud services. You will partner with data engineering, analytics, DevOps, product, security, and business stakeholders to deliver on key strategic initiatives. You are comfortable navigating ambiguity, managing dependencies across teams, and ensuring alignment between technical direction and business priorities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end technical projects pertaining to AWS cloud, data platforms, data pipelines, ETL/ELT, analytics, and reporting.</li><li>Define project scope, objectives, success criteria, deliverables, and timelines in collaboration with stakeholders.</li><li>Create and maintain detailed project plans, roadmaps, dependency maps, risk & mitigation plans, status reports, and communication plans.</li><li>Track and monitor project progress, managing changes to scope, schedule, and resources.</li><li>Facilitate agile ceremonies (e.g., sprint planning, standups, retrospectives) or hybrid methodologies as appropriate.</li><li>Serve as the bridge between technical teams (data engineering, DevOps, platform, security) and business stakeholders (product, analytics, operations).</li><li>Identify technical and organizational risks, escalate when needed, propose mitigation or contingency plans.</li><li>Drive architectural and design discussions, ensure technical feasibility, tradeoff assessments, and alignment with cloud best practices.</li><li>Oversee vendor, third-party, or external partner integrations and workstreams.</li><li>Ensure compliance, security, governance, and operational readiness (e.g., data privacy, logging, monitoring, SLA) are baked into deliverables.</li><li>Conduct post-implementation reviews, lessons learned, and process improvements.</li><li>Present regularly to senior leadership on project status, challenges, KPIs, and outcomes.</li></ul>
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
<p>A busy company in the Rockaway area is seeking an Accounts Payable Supervisor/Manager to join their team. This Accounts Payable Supervisor/Manager will get the chance to join a growing organization that offers a flexible work schedule and career growth. The ideal Accounts Payable Supervisor/Manager will have prior supervisory experience and has optimized accounts payable operations, preferably helped in going paperless. Other responsibilities of this Accounts Payable Supervisor/Manager will include but not be limited to: </p><p><br></p><p>Accounts Payable Supervisor/Manager Responsibilities:</p><p>• Conduct thorough audits of current accounts payable workflows to identify inefficiencies and implement paperless solutions that improve productivity.</p><p>• Manage digital documentation within the accounting system, ensuring records are accurate and accessible.</p><p>• Supervise the collection and verification of vendor documents, such as W-9s and insurance certificates, to ensure full compliance.</p><p>• Collaborate with leadership to update and maintain digital cash flow spreadsheets for real-time tracking of project expenses.</p><p>• Transition vendor payments from traditional methods to electronic platforms, such as virtual cards, to enhance security and operational efficiency.</p><p>• Organize and store accounts payable documentation in a structured cloud-based environment to streamline audit processes.</p><p>• Lead and mentor accounts payable team members, supporting growth and ensuring adherence to best practices.</p><p>• Monitor payment schedules and ensure timely processing to maintain healthy vendor relationships.</p><p>• Develop and enforce policies related to accounts payable operations to align with company goals.</p><p><br></p><p>This Accounts Payable Supervisor/Manager position is paying between $80,000 and $90,000 annually depending on experience. If interested in this Accounts Payable Supervisor/Manager role, apply today! </p>
<p>We are looking for an experienced Sr. IT Auditor to join our team in New Jersey. In this role, you will play a critical part in evaluating IT systems, controls, and processes to ensure compliance, security, and operational efficiency. The ideal candidate will have a strong background in IT auditing, risk assessment, and a keen eye for identifying improvement opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct assessments of IT controls, including compliance with Sarbanes-Oxley (SOX) requirements.</p><p>• Evaluate change management processes, application security measures, and system implementations.</p><p>• Perform detailed audits of IT applications, focusing on security configurations, data integrity, and system functionality.</p><p>• Collaborate with stakeholders to identify control gaps, recommend solutions, and monitor remediation efforts.</p><p>• Assist in the development of IT audit plans and contribute to risk assessments.</p><p>• Prepare comprehensive audit reports and documentation that align with internal audit standards.</p><p>• Utilize data analytics tools to enhance audit procedures and drive process automation.</p><p>• Foster strong relationships with IT and business teams to facilitate effective audit processes.</p><p>• Participate in special projects and investigations as needed, ensuring thorough analysis and reporting.</p>
<p><strong>Job Overview Summary:</strong></p><p><br></p><p>Experienced IT Support Specialist (Tier 2/3) with a strong background supporting fast-paced manufacturing environments. Skilled in diagnosing complex technical issues, managing enterprise systems, and ensuring reliable network and application performance across production and corporate settings. Proficient in Windows Server/AD, M365 administration, ERP and MES support, and manufacturing hardware/software troubleshooting including production floor systems, barcode scanners, printers, PLC-connected devices, and industrial workstations.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p><br></p><ul><li>Provide advanced technical support for escalated end-user issues, including hardware, software, and peripheral troubleshooting.</li><li>Set up and configure desktops, laptops, mobile devices, monitors, printers, and other office technology.</li><li>Manage onboarding, offboarding, and equipment lifecycle tracking and reporting.</li><li>Diagnose and resolve intermediate network, server (e.g., Active Directory, DHCP, DNS), and Wi-Fi problems; coordinate with internal senior technical resources and external Managed Service Providers (MSPs) for complex issues.</li><li>Actively troubleshoot, resolve, and participate in projects related to intermediate Wi-Fi, server, and network issues, working in close collaboration with the senior internal team or external Managed Service Providers (MSPs).</li><li>Perform onsite installations and upgrades of operating systems, applications, and security patches.</li><li>Manage user accounts in Active Directory, Microsoft 365, and other systems; handle access requests, MFA support, and onboarding/offboarding tasks.</li><li>Respond to and resolve support tickets in the ITSM platform; ensure accurate documentation and timely follow-up.</li><li>Maintain and track IT assets; update inventory records and manage warranty returns or repairs.</li><li>Support audiovisual systems and video conferencing tools in meeting spaces.</li><li>Conduct preventive maintenance on local IT infrastructure to avoid service disruptions.</li><li>Act as a liaison between end users and senior internal IT teams/MSPs, ensuring clear communication and prompt issue resolution for escalated and intermediate technical issues.</li><li>Participate in and contribute to IT projects including deployments, office moves, system migrations, and infrastructure upgrades (network, server, Wi-Fi).</li><li>Remote Support: Provide advanced technical support via phone, email, chat, or remote session.</li><li>Manage, maintain, and troubleshoot the organization's Voice over IP (VoIP) phone system, including user provisioning, call flow configurations, and endpoint support.</li><li>Contribute to team growth by assisting in training and mentoring staff to improve performance, increase customer satisfaction, and drive efficiencies.</li><li>Proactively identify, document, and implement improvements to IT processes, documentation (e.g., knowledge base), and infrastructure to enhance efficiency, reliability, and security</li></ul>
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
We are looking for an experienced Database Administrator to join our team on a contract basis in New Haven, Connecticut. In this role, you will oversee the full lifecycle management of database systems, ensuring optimal performance, security, and reliability. The ideal candidate will bring expertise in DB2 Z/OS, DB2, and other database management platforms, along with a strong background in scripting and stored procedures.<br><br>Responsibilities:<br>• Manage and maintain database systems including DB2 Z/OS, DB2, and Snowflake to ensure efficiency and reliability.<br>• Utilize database management tools such as VI Editor (Linux), Cron scheduling, and Mainview for effective database operations.<br>• Develop and optimize stored procedures within relational database environments for enhanced performance.<br>• Perform performance tuning and troubleshooting to address database issues and improve system functionality.<br>• Monitor database security and implement measures to safeguard sensitive information.<br>• Collaborate with other teams to ensure seamless integration and operation of database systems.<br>• Create and maintain documentation for database processes, configurations, and standards.<br>• Conduct regular backups and recovery operations to minimize data loss.<br>• Stay updated on industry trends and advancements to incorporate best practices into database management.
<p>We are looking for a skilled Payroll Administrator to join our team in Glen Head, New York. In this role, you will oversee payroll operations, ensuring accurate and timely processing for a large employee base. If you have a strong background in payroll systems and multi-state payroll management, this position offers an excellent opportunity to contribute your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end payroll processing for over 100 employees, ensuring accuracy and compliance with regulations.</p><p>• Handle multi-state payroll operations, addressing specific state requirements and tax considerations.</p><p>• Utilize UKG to process payroll and maintain employee records.</p><p>• Prepare and review payroll reports to ensure data integrity and resolve discrepancies.</p><p>• Collaborate with HR and finance teams to integrate payroll data seamlessly.</p><p>• Ensure compliance with federal, state, and local payroll regulations, including tax filings.</p><p>• Address employee inquiries regarding payroll and resolve any issues promptly.</p><p>• Monitor and update payroll systems to accommodate organizational changes and requirements.</p><p>• Maintain confidentiality of sensitive payroll information and ensure data security.</p><p>• Stay updated on payroll laws and industry best practices to implement necessary changes.</p>
<p><strong>Network Engineer</strong></p><p><strong>Location:</strong> Kings Point, NY (Hybrid)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Mid–Senior (5–7 years)</p><p><strong>Position Overview</strong></p><p>We are seeking a skilled <strong>Network Engineer</strong> to support operations at a federal academic institution located in <strong>Kings Point, New York</strong>. This role offers a challenging and rewarding environment where the selected candidate will play a key role in the design, implementation, maintenance, and optimization of enterprise network infrastructure.</p><p>The Network Engineer will be responsible for supporting secure and reliable network services, troubleshooting complex issues, and maintaining detailed technical documentation while operating within a government-regulated environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless network infrastructures</li><li>Configure, test, and support network devices and related services</li><li>Identify, diagnose, troubleshoot, and resolve network performance and connectivity issues</li><li>Design, plan, deploy, and optimize wireless network solutions</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support and administer Cisco switches and routers</li><li>Manage Aruba wireless and network access control architectures</li><li>Support Nutanix Prism and Acropolis hypervisor environments</li><li>Administer Microsoft Active Directory and Group Policy in a Windows Server and Windows 11 environment</li><li>Provide Level 2 and Level 3 support for server and network-related issues</li><li>Develop and maintain comprehensive technical documentation for network systems, applications, and appliances</li><li>Utilize PowerShell scripting to automate and improve system and network operations</li><li>Ensure compliance with government standards and frameworks, including NIST and FISMA</li><li>Collaborate across teams to improve system reliability, efficiency, and overall service quality</li></ul>
We are looking for an experienced Technical Operations Director to lead and optimize our managed services delivery organization in New York, New York. In this senior leadership role, you will oversee technical teams, service operations, and client support functions, ensuring operational excellence and exceptional service quality. This position requires a strategic mindset and a commitment to developing scalable processes that support organizational growth while exceeding client expectations.<br><br>Responsibilities:<br>• Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence.<br>• Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction.<br>• Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery.<br>• Oversee daily service operations, ensuring prompt responses and resolutions for client environments.<br>• Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication.<br>• Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps.<br>• Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions.<br>• Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities.<br>• Drive operational improvements through automation, standardization, and alignment with industry best practices.<br>• Oversee compliance with security standards, risk management protocols, and regulatory requirements.
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>Join our team as an IT Support Specialist, where you will oversee the day-to-day operation, provide technical support, and collaborate on system upgrades and maintenance projects. You’ll work closely with our global IT team and be involved with a range of IT initiatives supporting our business needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support globally, resolving technical issues for users</li><li>Escalate unresolved issues to internal or external partners as needed</li><li>Ensure adherence to corporate security standards for computers and servers</li><li>Follow all documented IT procedures and workflows</li><li>Assist in the preparation and maintenance of user manuals and other technical documentation</li><li>Support the testing of IT security and cyber incident response plans</li><li>Complete administrative and ad-hoc tasks as directed by management</li></ul><p><strong>What We’re Looking For</strong></p><p>You are a motivated self-starter with a continuous learning mindset and strong initiative. You enjoy solving problems, thrive in a teamwork environment, and are committed to maintaining secure and reliable systems.</p>
We are looking for a detail-oriented File Clerk to join our team on a contract basis in Brooklyn, New York. In this role, you will play a key part in organizing, maintaining, and digitizing records for a non-profit organization. This position is ideal for someone who thrives in an organized environment and has experience with both physical and electronic filing systems.<br><br>Responsibilities:<br>• Organize and maintain physical file systems to ensure easy access to documents.<br>• Scan paper records and convert them into electronic files for long-term storage.<br>• Label and categorize file boxes accurately for streamlined retrieval.<br>• Perform regular audits to ensure files are complete and up-to-date.<br>• Assist with e-filing processes to maintain digital record systems.<br>• Manage the secure disposal of outdated or unnecessary paperwork.<br>• Collaborate with team members to improve filing procedures and efficiency.<br>• Ensure compliance with organizational standards for document management.<br>• Provide support for locating and retrieving specific files as requested.<br>• Maintain confidentiality and security of sensitive information at all times.
We are looking for an experienced and detail oriented Receptionist with over six years of expertise to join our team in Brooklyn, New York. This long-term contract position requires a highly organized individual who excels in customer service, communication, and operational support. The ideal candidate will play a pivotal role in ensuring smooth front desk operations, supporting event logistics, and maintaining a welcoming environment for all visitors.<br><br>Responsibilities:<br>• Manage daily front desk operations, including greeting visitors, answering incoming calls, and providing exceptional customer service.<br>• Coordinate and support event planning activities, such as reservations, catering, and audio-visual setups.<br>• Handle multi-line phone systems efficiently, ensuring prompt responses and accurate message delivery.<br>• Collaborate with internal and external partners to streamline event logistics and service delivery.<br>• Maintain accurate records through data entry and review processes, ensuring compliance with specifications.<br>• Schedule and organize conference calls and meetings, ensuring seamless communication and planning.<br>• Utilize Microsoft Office Suites to prepare documents, reports, and presentations.<br>• Monitor and enforce security protocols to maintain a safe and secure environment.<br>• Assist in planning and executing office operations to ensure efficiency and productivity.<br>• Provide administrative support for special projects and tasks as needed.
We are looking for a dedicated Facilities Assistant to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in maintaining a clean, organized, and efficient office environment while supporting various operational needs. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to ensuring seamless day-to-day operations.<br><br>Responsibilities:<br>• Perform daily inspections of office spaces to confirm cleanliness, organization, and functionality.<br>• Respond promptly to maintenance requests and work orders, ensuring compliance with company standards and delivering exceptional customer service.<br>• Coordinate and support logistics for events, meetings, and conference facilities as required.<br>• Assist with reception and guest services, including mail handling, courier arrangements, and maintaining office supplies.<br>• Oversee equipment maintenance, manage building access passes, and liaise with landlords to address property-related concerns.<br>• Contribute to safety and security efforts by adhering to established protocols and supporting emergency preparedness.<br>• Utilize Computerized Maintenance Management Systems (CMMS) to track and report maintenance activities.<br>• Monitor conference room setups and ensure all technical and logistical requirements are met.<br>• Collaborate with team members to identify and resolve facilities-related challenges efficiently.<br>• Maintain a strong focus on delivering consistent, high-quality service while working independently.
<p><strong>Position Summary:</strong></p><p>The Property Administrator supports daily operations of commercial or residential properties, ensuring smooth coordination between tenants, vendors, and property management. This role is responsible for administrative support, lease coordination, maintenance scheduling, and accurate financial/operational record‑keeping.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Tenant & Customer Support</strong></p><ul><li>Serve as the primary point of contact for tenants regarding inquiries, service requests, lease questions, and building procedures.</li><li>Track, log, and follow up on maintenance and repair requests to ensure timely completion.</li><li>Assist with tenant onboarding, move-ins/move-outs, and communication of building policies.</li></ul><p><strong>Administrative & Operational Support</strong></p><ul><li>Maintain accurate property files, vendor contracts, certificates of insurance, and compliance documentation.</li><li>Prepare correspondence, memos, notices, and property communication for management and tenants.</li><li>Assist in scheduling inspections, site visits, and preventive maintenance services.</li></ul><p><strong>Financial & Lease Administration</strong></p><ul><li>Process invoices, track expenses, and assist with monthly financial reporting.</li><li>Support lease administration, including abstracting lease terms, updating rent schedules, and maintaining databases.</li><li>Assist with annual budgeting activities and reconciliation processes (e.g., CAM, utilities).</li></ul><p><strong>Vendor & Facilities Coordination</strong></p><ul><li>Liaise with contractors and vendors for property services, repairs, and scheduled maintenance.</li><li>Verify completion of work orders and maintain accurate records of service logs.</li><li>Ensure compliance with building safety, security, and regulatory standards.</li></ul><p>e<strong>Qualifications</strong></p><ul><li>2–4 years of administrative or property management experience preferred.</li><li>Working knowledge of property management systems (e.g., Yardi, MRI, AppFolio) preferred.</li><li>Strong proficiency in Microsoft Office (Excel, Outlook, Word).</li><li>Excellent communication, organizational, and multitasking abilities.</li><li>Ability to interact professionally with tenants, vendors, and internal teams.</li></ul>
