<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fairfield, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.</p><p>• Handle product returns, warranty claims, and other customer-related issues with professionalism.</p><p>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.</p><p>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.</p><p>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.</p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Harrison, New York. In this contract role, you will play a key part in maintaining exceptional customer satisfaction by assisting with inquiries, processing orders, and managing inbound calls. This position offers an excellent opportunity to showcase your communication skills and contribute to a dynamic work environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to inbound customer inquiries via phone or other communication channels.<br>• Process and manage customer orders efficiently, ensuring accuracy and timely completion.<br>• Collaborate with internal teams to resolve customer issues and provide updates as needed.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Deliver exceptional service by addressing complaints and ensuring customer satisfaction.<br>• Follow established protocols and procedures to handle customer requests effectively.<br>• Monitor and report any recurring issues or trends to improve service quality.<br>• Educate customers on available products and services to meet their needs.<br>• Adhere to company policies and standards while interacting with clients.
We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
<p>We are looking for a success-driven, bilingual Sales & Customer Care Consultant to join our team in Bergen County, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries professionally and efficiently.</p><p>• Proactively identify and resolve potential issues to ensure a seamless customer experience.</p><p>• Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration.</p><p>• Achieve department goals by meeting individual targets related to sales, quality, and productivity.</p><p>• Collaborate with team members and other departments to enhance service delivery and share knowledge.</p><p>• Handle inbound and outbound calls, ensuring timely and accurate communication.</p><p>• Manage email correspondence and data entry tasks with attention to detail.</p><p>• Schedule appointments and process orders accurately using relevant systems and tools.</p>
<p>A leading global organization is seeking a highly experienced <strong>Senior Project Manager</strong> to support the <strong>Chief Information Security Officer (CISO)</strong> in driving strategic cybersecurity and risk-management initiatives across the enterprise. This role will lead complex, cross-functional programs aligned to regulatory compliance, security modernization, risk remediation, data protection, and IT governance.</p><p>You will partner closely with Cybersecurity Leadership, Infrastructure, Applications, Legal/Compliance, and external vendors to ensure programs are delivered on time, within scope, and in alignment with global security standards.</p><p>This is a high-visibility role requiring exceptional communication, executive presence, and the ability to operate in a fast-moving, regulated environment.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Program & Project Leadership</strong></p><ul><li>Lead the planning, execution, and delivery of enterprise cybersecurity initiatives for the Office of the CISO.</li><li>Drive project governance, scope definition, schedules, risk management, and stakeholder communication.</li><li>Manage multiple parallel projects including security tool deployments, regulatory compliance initiatives, and remediation programs.</li><li>Oversee vendor and third-party contributions; ensure SLAs and deliverables are met.</li></ul><p><strong>Information Security Domain Execution</strong></p><ul><li>Support initiatives across IAM, cloud security, vulnerability management, data protection, and incident response.</li><li>Track remediation efforts for audits, penetration tests, and regulatory findings (e.g., FDA, SOX, GDPR).</li><li>Develop dashboards and executive reports for leadership.</li><li>Coordinate cross-functional teams to ensure alignment with security standards and risk priorities.</li></ul><p><strong>Governance, Risk & Compliance (GRC)</strong></p><ul><li>Ensure projects comply with regulations relevant to pharmaceutical/medical device environments.</li><li>Partner with Compliance, Legal, and Internal Audit on key security and risk obligations.</li><li>Assist in maturing governance frameworks, policies, and documentation.</li></ul><p><strong>Stakeholder, Communication & Reporting</strong></p><ul><li>Serve as the project liaison to IT leadership, business units, and external partners.</li><li>Deliver clear, concise executive communications, including updates to steering committees.</li><li>Proactively manage expectations, timelines, risks, and impacts.</li></ul><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in Elmwood Park, New Jersey. This role is pivotal in ensuring the smooth operation of customer-related processes while maintaining accurate data and delivering actionable insights. If you thrive in a collaborative environment and enjoy optimizing workflows, this position is an excellent opportunity to contribute to meaningful improvements.<br><br>Responsibilities:<br>• Ensure the accuracy and reliability of the organization's database by maintaining and updating system data.<br>• Assist the Client Experience team in managing the lifecycle of work orders, from initiation to completion.<br>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the resolution process.<br>• Create, review, and analyze reports to identify trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize insights from data analysis to recommend and implement improvements to customer experience processes.<br>• Manage email correspondence professionally and promptly to address customer inquiries and internal communications.<br>• Oversee CRM entries to ensure data consistency and support customer relationship efforts.<br>• Perform administrative tasks to support the team’s daily operations and workflow.<br>• Leverage Microsoft Excel to organize data, create reports, and perform detailed analysis.
<p>We are looking for an experienced Controller to oversee and enhance the financial operations of our firm based in White Plains, New York. This role requires a detail-oriented financial expert who can ensure accurate reporting, compliance, and strategic decision-making to support overall business success. The ideal candidate will collaborate with leadership, project teams, and external partners to maintain financial integrity and optimize processes.</p><p><br></p><ul><li>Oversee all accounting activities, including accounts payable/receivable, payroll, general ledger management, and bank reconciliations.</li><li>Direct the preparation and review of monthly, quarterly, and annual financial statements and performance reports.</li><li>Monitor and manage cash flow, budget development, revenue forecasting, and project-by-project financial analysis.</li><li>Ensure adherence to internal controls, company policies, and all relevant regulatory requirements.</li><li>Partner with project teams to facilitate budget planning, cost monitoring, and billing accuracy.</li><li>Administer and continually improve accounting systems to enhance efficiency and data quality.</li><li>Serve as the primary point of contact for external financial partners, including CPAs, auditors, and banking representatives.</li><li>Deliver actionable financial insights and recommendations to senior leadership to support risk management and operational performance.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
<p>Our client is looking for a Chief Financial Officer (CFO) to oversee and streamline financial operations for a family-owned organization based in the Morristown, New Jersey area. This role involves establishing a family office to manage diverse assets, including investments, manufacturing sites, and real estate properties. The ideal candidate will bring expertise in strategic financial leadership and investment management, while fostering collaboration with operational teams across various business units.</p><p><br></p><p>Salary is 225,000 - 250,000. </p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a family office structure to manage a portfolio of assets worth approximately $300 million.</p><p>• Oversee financial reporting and ensure accurate data flow from controllers and senior controllers across the organization.</p><p>• Provide strategic direction for investment strategies and asset management to maximize returns.</p><p>• Collaborate with operational leaders to align financial goals with business objectives across manufacturing, distribution, and retail.</p><p>• Drive financial planning processes, including budgeting, cash flow analysis, and forecasting.</p><p>• Monitor and evaluate capital expenditures, ensuring alignment with organizational priorities.</p><p>• Facilitate periodic travel to operational sites, including manufacturing plants, to maintain effective oversight.</p><p>• Ensure compliance with accounting standards and regulatory requirements across all business entities.</p><p>• Identify opportunities for process improvement and lead software implementation projects.</p><p>• Represent the organization in high-level financial discussions and negotiations with stakeholders.</p>
