We are looking for a Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a pivotal part in ensuring exceptional service for our customers by managing order processing, optimizing logistics, and driving efficiency in supply chain operations. This is a Contract-to-Permanent position within the food and beverage industry, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee the entire order management process, from purchase order receipt to delivery, ensuring seamless coordination with internal teams and external stakeholders.<br>• Optimize shipping strategies to maximize cost efficiency and improve delivery performance.<br>• Track and analyze shipping efficiency gains and share insights with cross-functional teams.<br>• Process customer orders using SAP and proprietary systems, ensuring accuracy and timeliness.<br>• Collaborate with customers to streamline order processing and enhance overall logistics performance.<br>• Minimize claims and discrepancies by ensuring compliance with shipping and order standards.<br>• Manage returns, credits, and claims processes efficiently to maintain customer satisfaction.<br>• Generate reports and perform data analysis to support customer service and logistics improvements.<br>• Utilize advanced Excel skills, including pivot tables and VLOOKUP, to track shipments and manage order data.<br>• Support continuous improvement initiatives by analyzing processes and proposing cost-to-serve enhancements for key accounts.
<p>Oversees comprehensive benefits programs to enhance employee satisfaction and retention, developing and implementing innovative strategies aligned with company objectives and industry best practices. Manages health insurance, retirement plans, paid time off, and wellness initiatives. Conducts market research to ensure competitive offerings and regulatory compliance. Serves as the primary contact for benefits inquiries, providing guidance on enrollment and utilization while analyzing program effectiveness and recommending improvements. Strong analytical skills, proficiency in HRIS software, and in-depth knowledge of benefits regulations are required. Excellent communication and project management skills are also essential, as well as the ability to handle confidential information discreetly. A bachelor’s degree in human resources or a related field is typically preferred.</p>
We are looking for a meticulous and proactive Customer Service Representative to join our team in Carlstadt, New Jersey. In this long-term contract role, you will provide exceptional support to ensure smooth order processing, accurate documentation, and excellent customer interactions. This position is ideal for someone with a strong background in administrative tasks and a customer-focused mindset.<br><br>Responsibilities:<br>• Process customer orders efficiently, ensuring accuracy and timely placement.<br>• Coordinate and create shipments to meet delivery schedules and customer expectations.<br>• Generate invoices for completed orders and ensure proper documentation.<br>• Scan and organize documents to maintain accurate and accessible records.<br>• Provide general administrative support to assist in daily office operations.<br>• Respond to inbound customer inquiries, delivering prompt and attentive service.<br>• Work closely with the team to ensure seamless communication and workflow.<br>• Utilize Salesforce or similar software to manage customer data and track interactions.
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will provide exceptional support to clients within the real estate industry, ensuring their inquiries are handled efficiently and professionally. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the organization.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Manage email correspondence with clients, ensuring prompt and accurate communication.<br>• Handle data entry tasks, maintaining precise and up-to-date records.<br>• Schedule and confirm appointments, coordinating effectively with internal and external stakeholders.<br>• Utilize Microsoft Excel and Word to create reports and maintain documentation.<br>• Process orders and manage related administrative tasks with attention to detail.<br>• Support call center operations by managing both inbound and outbound calls.<br>• Leverage Yardi software to assist with real estate-related customer service tasks, if applicable.<br>• Work collaboratively with team members to enhance client satisfaction and resolve issues promptly.<br>• Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Parsippany, New Jersey. In this role, you will play a key part in ensuring smooth and efficient order management while delivering exceptional service to our clients. The ideal candidate will be detail-oriented, proactive, and skilled in communication to support our dynamic business operations.<br><br>Responsibilities:<br>• Accurately input and manage domestic and international sales and sample orders, ensuring all details such as pricing, product specifications, delivery timelines, and account information are correct.<br>• Monitor and oversee open orders, adjusting to changes prompted by customer requests, production schedules, or shipping delays.<br>• Maintain and update customer pricing information, running reports to identify issues and ensuring accurate billing for shipped orders.<br>• Process chargebacks related to demurrage or detention with high precision and ensure proper customer billing.<br>• Utilize tools like SAP, OneNote, and SharePoint to organize customer and product information while managing Z block reports.<br>• Work collaboratively with teams in logistics, supply chain, marketing, and sales to streamline order processing and enhance customer satisfaction.<br>• Investigate and resolve customer inquiries or concerns promptly and professionally to maintain strong client relationships.<br>• Generate reports and analyze data to identify trends or areas for improvement in customer service operations.<br>• Communicate effectively with customers via email and phone to provide updates, clarify details, and ensure their needs are met.
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This part-time position offers an opportunity for long-term growth, allowing candidates to showcase their skills and advance within the role. The ideal candidate will provide exceptional support to our department by assisting with deliveries, tracking drivers, and handling customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries, including resolving issues and providing timely updates.</p><p>• Process and issue credits accurately within the internal system.</p><p>• Create and manage special orders to meet client needs.</p><p>• Escalate complex issues to the appropriate team or department for resolution.</p><p>• Engage in dispatching responsibilities to ensure smooth operations.</p><p>• Conduct data tracking and entry in company systems to maintain accurate records.</p><p>• Collaborate with team members to improve service efficiency and customer satisfaction.</p><p>• Participate in on-site training to become proficient in system navigation and role-specific tasks.</p>
<p>We are seeking a Customer Service Representative to join our team on a long-term contract basis. In this role, you will serve as a key point of contact for our customers, ensuring their needs are met efficiently and effectively. This position offers an excellent opportunity to build lasting relationships while delivering exceptional service and contributing to a collaborative team environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process customer orders accurately and promptly to ensure seamless transaction flow.</li><li>Manage customer accounts by addressing inquiries and resolving issues to maintain a high level of satisfaction.</li><li>Act as the primary liaison between customers and internal departments to facilitate order fulfillment.</li><li>Handle inbound calls professionally, providing clear and helpful responses to customer questions.</li><li>Utilize Microsoft Excel, Word, and Outlook to track orders, maintain records, and communicate effectively.</li><li>Document all customer interactions in an organized manner for future reference.</li><li>Collaborate with team members to improve processes and enhance service quality.</li><li>Address customer concerns promptly, offering solutions in line with company policies.</li><li>Monitor order status and proactively provide updates to customers.</li><li>Support additional administrative and operational tasks as needed.</li></ul>
<p>We are looking for a skilled and proactive Customer Service Representative to join our team in Rockleigh, New Jersey. This is a contract position ideal for individuals who are passionate about delivering excellent customer support and maintaining efficient operations. The role requires a detail-oriented individual who can effectively manage administrative tasks, assist with customer inquiries, and collaborate with various departments.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks to update customer account records and process orders efficiently.</p><p>• Coordinate and distribute repair estimates to customers, ensuring timely communication and follow-ups.</p><p>• Respond to customer inquiries by directing them to the appropriate department or individual, maintaining a high level of professionalism.</p><p>• Monitor incoming communication, including faxes, and route them appropriately.</p><p>• Maintain adequate office supplies for the customer service team to support smooth operations.</p><p>• Address customer concerns with empathy and provide effective resolutions or escalate issues when necessary.</p><p>• Collaborate with team members to adapt to changing priorities and support department goals.</p><p>• Operate office equipment such as computers, printers, and copiers to complete daily tasks.</p><p>• Ensure all tasks are completed within established timelines while adhering to company policies</p>
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
<p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
We are looking for a dedicated Client Care Coordinator to join our team in Ridgefield, Connecticut. In this Contract-to-permanent position, you will play a key role in ensuring exceptional support for our clients by addressing their needs and facilitating seamless communication between caregivers and families. This is an opportunity to make a meaningful impact within the non-profit sector while fostering positive relationships and delivering outstanding service.<br><br>Responsibilities:<br>• Regularly connect with clients to address their concerns and ensure their needs are consistently met.<br>• Maintain detailed and up-to-date records of clients' medical and personal information while adhering to confidentiality standards.<br>• Serve as the primary point of contact between caregivers and families, ensuring optimal matches based on individual requirements.<br>• Coordinate schedules and communication to ensure efficient service delivery between clients and caregivers.<br>• Work closely with team members to identify areas for process improvement and enhance the overall client experience.<br>• Provide empathetic support and assistance to clients and their families, addressing challenges and offering solutions.<br>• Ensure compliance with relevant regulations and standards while managing client files.<br>• Respond promptly to client inquiries, demonstrating professionalism and attentiveness.
<p>Position summary </p><p> The Senior Presentation Associate position is a hybrid position responsible for providing presentation services for our clients. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs and/or tracking software for all presentation work </p><p> - *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle </p><p> - *Perform work in presentation design including but not limited to creating pitch books and materials creating editing and error correcting multiple document types to support the clients brand intake and workflow coordination functions as needed </p><p> - *Exercise independent judgment use established procedures standards and formats to edit proof create or otherwise complete presentation requests to client satisfaction </p><p> - *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions </p><p> - *Communicate with team members lead supervisor or client on job or deadline concerns </p><p> - *Meet contracted deadlines for service delivery to our clients </p><p> - *Troubleshoot basic software or hardware problems </p><p> - Help to foster a proactive environment of continuous service enhancement and relationship building with the client </p><p> - Perform Quality Assurance on own work and/or work of others as requested </p><p> - Adhere to Williams Lea policies in addition to client policies </p><p> - Use equipment and supplies in a cost-efficient manner </p><p> - Assist with administrative tasks as requested by Supervisor</p>
<p><strong>Company Overview:</strong></p><p> We are a fast-paced, customer-focused retail company headquartered in White Plains, NY. We pride ourselves on delivering exceptional products and service to our B2B and B2C clients. As we continue to grow, we are seeking an experienced <strong>Accounts Receivable Collections Specialist</strong> to support our finance team on a contract basis.</p><p><strong>Position Summary:</strong></p><p> The Accounts Receivable Collections Specialist will be responsible for managing and executing the collections process for our B2B customer accounts. The ideal candidate will have strong communication skills, a proactive approach to collections, and proven experience working with commercial clients in a retail or product-based environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of B2B accounts to ensure timely collection of outstanding receivables.</li><li>Contact customers via phone, email, and other channels to follow up on overdue invoices and resolve payment issues.</li><li>Monitor aging reports and escalate delinquent accounts as needed.</li><li>Work closely with sales, customer service, and finance teams to resolve billing discrepancies or disputes.</li><li>Maintain accurate records of customer communications, payment commitments, and collection efforts.</li><li>Assist in month-end close processes related to accounts receivable.</li><li>Recommend accounts for credit hold or third-party collections based on internal policies.</li><li>Ensure compliance with company credit and collections policies.</li></ul><p><br></p>
<p><strong>Company Overview:</strong></p><p> We are a fast-paced, customer-focused retail company headquartered in Newburgh, NY. We pride ourselves on delivering exceptional products and service to our B2B and B2C clients. As we continue to grow, we are seeking an experienced <strong>Accounts Receivable Collections Specialist</strong> to support our finance team on a contract basis.</p><p><strong>Position Summary:</strong></p><p> The Accounts Receivable Collections Specialist will be responsible for managing and executing the collections process for our B2B customer accounts. The ideal candidate will have strong communication skills, a proactive approach to collections, and proven experience working with commercial clients in a retail or product-based environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of B2B accounts to ensure timely collection of outstanding receivables.</li><li>Contact customers via phone, email, and other channels to follow up on overdue invoices and resolve payment issues.</li><li>Monitor aging reports and escalate delinquent accounts as needed.</li><li>Work closely with sales, customer service, and finance teams to resolve billing discrepancies or disputes.</li><li>Maintain accurate records of customer communications, payment commitments, and collection efforts.</li><li>Assist in month-end close processes related to accounts receivable.</li><li>Recommend accounts for credit hold or third-party collections based on internal policies.</li><li>Ensure compliance with company credit and collections policies.</li></ul><p><br></p>
<p><strong>Company Overview:</strong></p><p> We are a fast-paced, customer-focused retail company headquartered in Poughkeepsie, NY. We pride ourselves on delivering exceptional products and service to our B2B and B2C clients. As we continue to grow, we are seeking an experienced <strong>Accounts Receivable Collections Specialist</strong> to support our finance team on a contract basis.</p><p><strong>Position Summary:</strong></p><p> The Accounts Receivable Collections Specialist will be responsible for managing and executing the collections process for our B2B customer accounts. The ideal candidate will have strong communication skills, a proactive approach to collections, and proven experience working with commercial clients in a retail or product-based environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of B2B accounts to ensure timely collection of outstanding receivables.</li><li>Contact customers via phone, email, and other channels to follow up on overdue invoices and resolve payment issues.</li><li>Monitor aging reports and escalate delinquent accounts as needed.</li><li>Work closely with sales, customer service, and finance teams to resolve billing discrepancies or disputes.</li><li>Maintain accurate records of customer communications, payment commitments, and collection efforts.</li><li>Assist in month-end close processes related to accounts receivable.</li><li>Recommend accounts for credit hold or third-party collections based on internal policies.</li><li>Ensure compliance with company credit and collections policies.</li></ul><p><br></p>
<p>We are looking for an experienced Medical Front Desk Specialist to join our client's team in Bridgeport, Connecticut. In this role, you will play a vital part in ensuring smooth operations at the front desk by managing patient interactions, scheduling, and administrative tasks. This is a Contract-to-permanent position, offering a great opportunity for growth in the healthcare field.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, ensuring a positive first impression.</p><p>• Handle patient check-in processes efficiently, verifying necessary information and documentation.</p><p>• Schedule patient appointments and manage reminders, adapting to dynamic needs.</p><p>• Perform insurance verification and ensure all details are accurately recorded.</p><p>• Address patient inquiries and concerns promptly, maintaining excellent customer service.</p><p>• Process co-payments and manage billing-related tasks with attention to detail.</p><p>• Operate a multi-line phone system, managing calls and directing them appropriately.</p><p>• Organize and maintain front desk records, ensuring accuracy and confidentiality.</p><p>• Coordinate communication between patients, medical staff, and external parties.</p><p>• Manage administrative duties such as faxing and filing to support daily operations.</p>
<p>We are looking for a highly organized and dependable Part-Time Accounts Receivable Specialist to join our team in Princeton, NJ. In this Contract-to-Permanent position, you will play a critical role in managing customer payments and ensuring financial accuracy within a high-volume environment. This is an excellent opportunity for a detail-oriented individual seeking to contribute to an efficient and collaborative finance team.</p><p><br></p><p>Responsibilities:</p><p>• Process and accurately apply customer payments made via wire transfers, credit cards, checks, and other methods.</p><p>• Review customer accounts regularly to reconcile balances and identify discrepancies.</p><p>• Monitor aging reports and collaborate with team members to follow up on outstanding collections.</p><p>• Investigate issues related to unapplied cash and resolve payment discrepancies promptly.</p><p>• Coordinate with billing and customer service teams to address account-related concerns.</p><p>• Prepare and distribute weekly and monthly accounts receivable reports.</p><p>• Maintain detailed and organized financial records to support accurate reporting and audits.</p>
<p>Robert Half Finance & Accounting is actively seeking Accounts Receivable Clerks for a variety of roles our Westchester and Fairfield teams are currently working to fill. Our clients are seeking skilled Accounts Receivable Clerks in a variety of industries. As an Accounts Receivable Clerk, you will be responsible for tracking and collecting payments, making bank deposits and running reports that document profits and losses. Our clients offer the opportunity to work in a dynamic team environment with excellent benefits and great career advancement opportunity.</p><p><br></p><p>Responsibilities</p><p>· Primary responsibility is to handle the administrative and clerical needs of the AR/Finance Department</p><p>· Maintain bookkeeping databases and spreadsheets</p><p>· Communicate with previous clients and customers to request payment and arrange payment plans</p><p>· Collect payments from customers and accurately record it into the system</p><p>· Create reports and balance sheets that document overall profits and losses</p><p>· Execute daily processes and controls accurately and in a timely manner; ensuring compliance with Company policies</p><p>· Providing customer service to internal business partners</p><p>· Providing internal and external audit assistance as required</p><p>· Open, sort and distribute daily department mail</p><p>· Sort, log, photocopy, and file invoices, checks, and other documents</p><p>· Verify, log and mail checks, including expediting special handling</p><p>· Perform special projects as assigned</p><p><br></p><p><br></p>
<p>The<strong> Commercial Collections Specialist</strong> is responsible for <strong>collecting delinquent payments </strong>of commercial SBA accounts. This role requires effective communication skills, attention to detail, and the ability to work in a fast-paced, high-volume environment while maintaining positive client relationships.</p><p> </p><p><strong>Commercial Loan Collector Responsibilities: </strong></p><ul><li>Contact customers with past-due accounts via phone and email to secure payment arrangements.</li><li>Track and document all collection activities, including conversations and payment commitments, in the collection software system.</li><li>Utilize skip-tracing techniques and databases to locate customers when necessary.</li><li>Adhere to all state and federal regulations regarding debt collection practices.</li><li>Meet or exceed monthly collection and call volume targets. </li></ul>
<p>Our client is looking for a dynamic Inside Sales Specialist to join their team in the Bay Head, New Jersey area. In this role, you will connect with potential clients, build strong relationships, and drive results through consultative selling. This position offers a unique opportunity to combine your sales expertise with excellent customer interaction to promote our products and services.</p><p><br></p><p>Responsibilities:</p><p>• Place outbound sales calls to potential clients while effectively following up on leads to secure new business.</p><p>• Conduct cold calls to introduce products and services, addressing customer needs with confidence and professionalism.</p><p>• Develop and nurture relationships with existing clients through outstanding service and ongoing communication.</p><p>• Respond to inbound inquiries, providing solutions and converting leads into successful sales.</p><p>• Maintain accurate and detailed records of customer interactions, ensuring seamless follow-up and reporting.</p><p>• Consistently achieve and surpass individual and team sales targets and performance objectives.</p><p>• Collaborate closely with marketing and operations teams to deliver an exceptional customer experience.</p><p>• Offer insights on customer preferences, market trends, and product performance to support business growth.</p>
We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. This long-term contract position offers an exciting opportunity to support both internal and external customers with a variety of inquiries and technical issues. The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone and email, ensuring all requests are addressed within a 12-hour turnaround time.<br>• Take ownership of customer issues, providing accurate and detail-oriented resolutions while meeting First Level Resolution standards.<br>• Collaborate with internal teams and other business units to deliver end-to-end solutions for customer inquiries.<br>• Utilize multiple systems and applications to research and resolve customer concerns effectively.<br>• Apply knowledge of small commercial insurance principles and company products to assist customers.<br>• Adhere to corporate policies, regulatory standards, and internal processes while maintaining high-quality service.<br>• Support other teams and manage transactions as business needs evolve.<br>• Maintain performance standards in a dynamic, high-volume environment.<br>• Complete additional tasks and assignments as required by management.<br>• Demonstrate strong interpersonal and teamwork skills to contribute to a collaborative work environment.
<p>Join a well-established, independent wealth management firm with a long-standing reputation for delivering personalized investment strategies to high-net-worth individuals, families, and institutions. Our client is seeking a Client Service Associate to support a dynamic Private Wealth Advisory team. This is an excellent opportunity for a motivated, detail-oriented professional looking to grow within the private wealth management space. You’ll be working directly with high-net-worth clients and gain hands-on exposure to multiple areas of the business—from onboarding and account servicing to client communications and marketing support.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Manage new client onboarding and account setup</p><p>· Handle day-to-day service requests (wires, transfers, maintenance)</p><p>· Support relationship management for select clients</p><p>· Liaise with attorneys, accountants, and custodians</p><p>· Prepare client communications and quarterly reports</p><p>· Assist in marketing efforts: update materials, create presentations, and support email campaigns</p><p>· Participate in developing better client communications and social media initiatives</p><p><br></p><p>For immediate consideration for this position please email Alex.Muzaurieta@roberthalf.</p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
